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A voice interaction device, method and computer-readable storage medium

A voice interaction and voice data technology, applied in computing, voice analysis, voice recognition, etc., can solve problems such as poor user experience, low machine EQ, and inability to realize voice interaction, and achieve the effect of avoiding interference

Active Publication Date: 2022-04-12
SAMSUNG ELECTRONICS CHINA R&D CENT +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, this passive mechanism does not enable natural voice interaction
For example, the mechanical feedback cannot fully consider the needs of the dialogue scene, resulting in the machine appearing to be too low in "emotional intelligence" during the human-computer interaction process, and the user experience is poor

Method used

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  • A voice interaction device, method and computer-readable storage medium
  • A voice interaction device, method and computer-readable storage medium
  • A voice interaction device, method and computer-readable storage medium

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Embodiment Construction

[0107] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0108] For the sake of brevity and intuition in description, the solution of the present invention is described below by describing several representative implementation manners. Numerous details in the embodiments are only used to help the understanding of the solutions of the present invention. But obviously, the technical solutions of the present invention may not be limited to these details when implemented. In order to avoid unnecessarily obscuring the solution of the present invention, some embodiments are not described in detail, but only a framework is given. Hereinafter, "including" means "including but not limited to", and "according to..." means "at least according to, but not limited to only based on...". Due to the language habits of Chinese, when t...

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Abstract

The embodiment of the invention discloses a voice interaction device, a method and a computer-readable storage medium. The device includes: a monitoring module, configured to monitor voice data and session parameters in a user session, and convert the voice data into text data; an analysis module, configured to analyze the text data to determine user intent; a control module, configured to When it is determined based on the user intention that there is an intervention requirement and it is determined based on the session parameter that an intervention opportunity arrives, the information determined based on the user intention is sent to the user. The embodiment of the present invention can proactively give feedback content at an appropriate time while avoiding interference to users.

Description

technical field [0001] The present invention relates to the technical field of electronic communication, and more specifically, relates to a voice interaction device, method and computer-readable storage medium. Background technique [0002] With the rapid development of mobile smart terminals and cloud computing, the wave of artificial intelligence is quietly subverting every aspect of life. As a new field, intelligent voice user interaction (Voice User Interface, VUI) is also developing rapidly, and has great impact on user experience. Put forward more new requirements on linguistics, emotional shaping, logic construction, etc. Intelligent voice user interaction is a new generation of interaction mode based on voice input, and feedback results can be obtained by speaking. A typical application scenario is a voice assistant. The voice assistant is an intelligent application, through the intelligent interaction of intelligent dialogue and instant question and answer, to he...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G10L15/22G10L15/26G06F40/30H04L9/40
CPCG10L15/22G10L15/26H04L63/30G06F3/167G10L25/63G10L25/78G10L2015/225G10L2025/783
Inventor 王琨潘艳芳赵雅志丁琳姜悦悦范旭彭博
Owner SAMSUNG ELECTRONICS CHINA R&D CENT