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99 results about "Voice user interface" patented technology

A voice-user interface (VUI) makes spoken human interaction with computers possible, using speech recognition to understand spoken commands and answer questions, and typically text to speech to play a reply. A voice command device (VCD) is a device controlled with a voice user interface.

System and method for providing a natural language voice user interface in an integrated voice navigation services environment

A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.
Owner:VOICEBOX TECH INC

Distributed voice user interface

A distributed voice user interface system includes a local device which receives speech input issued from a user. Such speech input may specify a command or a request by the user. The local device performs preliminary processing of the speech input and determines whether it is able to respond to the command or request by itself. If not, the local device initiates communication with a remote system for further processing of the speech input.
Owner:INTELLECTUAL VENTURES I LLC

System and method for a cooperative conversational voice user interface

A cooperative conversational voice user interface is provided. The cooperative conversational voice user interface may build upon short-term and long-term shared knowledge to generate one or more explicit and / or implicit hypotheses about an intent of a user utterance. The hypotheses may be ranked based on varying degrees of certainty, and an adaptive response may be generated for the user. Responses may be worded based on the degrees of certainty and to frame an appropriate domain for a subsequent utterance. In one implementation, misrecognitions may be tolerated, and conversational course may be corrected based on subsequent utterances and / or responses.
Owner:VB ASSETS LLC

Personal virtual assistant

A computer-based virtual assistant the behavior of which can be changed by the user, comprising a voice user interface for inputting information into and receiving information from the virtual assistant by speech, a communications network, a virtual assistant application running on a remote computer, the remote computer being electronically coupled to the user interface via the communications network, wherein the behavior of the virtual assistant changes responsive to user input. A computer-based virtual assistant that also automatically adapts its behavior is disclosed, comprising a voice user interface for inputting information into and receiving information from the virtual assistant by speech, a communications network, a virtual assistant application running on a remote computer, the remote computer being electronically coupled to the user interface via the communications network, wherein the remote computer is programmed to automatically change the behavior of the virtual assistant responsive to input received by the virtual assistant. As detailed below, the virtual assistant adapts to the user in many different ways based on the input the virtual assistant receives. Such input could be user information, such as information about the user's experience, the time between user sessions, the amount of time a user pauses when recording a message, the user's emotional state, whether the user uses words associated with polite discourse, and the amount of time since a user provided input to the virtual assistant during a session.
Owner:AVAYA TECH LLC

Dynamic interactive voice interface

A dynamic voice user interface system is provided. The dynamic voice user interface system interacts with a user at a first level of formality. The voice user interface system then monitors history of user interaction and adjusts the voice user interface to interact with the user with a second level of formality based on the history of user interaction.
Owner:INTELLECTUAL VENTURES I LLC

Personal virtual assistant

A computer-based virtual assistant the behavior of which can be changed by the user, comprising a voice user interface for inputting information into and receiving information from the virtual assistant by speech, a communications network, a virtual assistant application running on a remote computer, the remote computer being electronically coupled to the user interface via the communications network, wherein the behavior of the virtual assistant changes responsive to user input. A computer-based virtual assistant that also automatically adapts its behavior is disclosed, comprising a voice user interface for inputting information into and receiving information from the virtual assistant by speech, a communications network, a virtual assistant application running on a remote computer, the remote computer being electronically coupled to the user interface via the communications network, wherein the remote computer is programmed to automatically change the behavior of the virtual assistant responsive to input received by the virtual assistant. As detailed below, the virtual assistant adapts to the user in many different ways based on the input the virtual assistant receives. Such input could be user information, such as information about the user's experience, the time between user sessions, the amount of time a user pauses when recording a message, the user's emotional state, whether the user uses words associated with polite discourse, and the amount of time since a user provided input to the virtual assistant during a session.
Owner:AVAYA TECH LLC

Audio user interface

An audio user interface that provides audio prompts that help a user interact with a user interface of an electronic device is disclosed. The audio prompts can provide audio indicators that allow a user to focus his or her visual attention upon other tasks such as driving an automobile, exercising, or crossing a street, yet still enable the user to interact with the user interface. An intelligent path can provide access to different types of audio prompts from a variety of different sources. The different types of audio prompts may be presented based on availability of a particular type of audio prompt. As examples, the audio prompts may include pre-recorded voice audio, such as celebrity voices or cartoon characters, obtained from a dedicate voice server. Absent availability of pre-recorded or synthesized audio data, non-voice audio prompts may be provided.
Owner:APPLE INC

Phrase-based dialogue modeling with particular application to creating recognition grammars for voice-controlled user interfaces

The invention enables creation of grammar networks that can regulate, control, and define the content and scope of human-machine interaction in natural language voice user interfaces (NLVUI). More specifically, the invention concerns a phrase-based modeling of generic structures of verbal interaction and use of these models for the purpose of automating part of the design of such grammar networks.
Owner:NANT HLDG IP LLC

Voice dialog server method and system

A voice user interface for accessing data is provided. This method and system receives a set of variables from a voice recognizer processing a voice request for information in a backend system; processes an integration method using the set of variables returned from the recognizer and an unstructured grammar based on entries in the database fields of a backend system; requests backend data from the backend system using the integration method and the set of variables as applied to the unstructured grammar; and receives backend data from the backend system responsive to the integration method used to request the backend data. Processes are described that add data associated with a database to increase the accuracy of interacting with the database through a voice interface and create the unstructured grammar for improved voice recognition capabilities.
Owner:EXTENDED SYST

Speech recognition method of sentence having multiple instructions

A voice recognition method for a single sentence including a multi-instruction in an interactive voice user interface, method includes steps of detecting a connection ending by analyzing the morphemes of a single sentence on which voice recognition has been performed, separating the single sentence into a plurality of passages based on the connection ending, detecting a multi-connection ending by analyzing the connection ending and extracting instructions by specifically analyzing passages including the multi-connection ending and outputting a multi-instruction included in the single sentence by combining the instructions extracted in the step of extracting instructions. In accordance with the present invention, consumer usability can be significantly increased because a multi-operation intention can be checked in one sentence.
Owner:MEDIAZEN

Methods and systems for developing and testing speech applications

A system and method for facilitating the efficient development, testing and implementation of speech applications is disclosed which separates the speech user interface from the business logic. A speech user interface description is created devoid of business logic in the form of a machine readable markup language directly executable by the runtime environment based on business requirements. At least one business logic component is created separately for the speech user interface, the at least one business logic component being accessible by the runtime environment.
Owner:PARUS HLDG

Apparatus and method for recognizing voice command

An apparatus and method for recognizing a voice command for use in an interactive voice user interface are provided. The apparatus includes a command intention belief generation unit that is configured to recognize a first voice command and that may generate one or more command intention beliefs for the first voice command. The apparatus also includes a command intention belief update unit that is configured to update each of the command intention beliefs based on a system response to the first voice command and a second voice commands. The apparatus also includes a command intention belief selection unit that is configured to select one of the updated command intention beliefs for the first voice command. The apparatus also includes an operation signal output unit that is configured to select a final command intention from the selected updated command intention belief and to output an operation signal based on the selected final command intention.
Owner:SAMSUNG ELECTRONICS CO LTD

Speech-responsive voice messaging system and method

InactiveUS6094476AHigh level of error tolerance and error preventionAutomatic call-answering/message-recording/conversation-recordingSpecial service for subscribersRepeated speechPassword
A system and method for speech-responsive voice messaging, in which a Speech-Responsive Voice Messaging System (SRVMS) preferably provides a hierarchically-simple speech user interface (UI) that enables subscribers to use speech to specify commands such as mailboxes, passwords, and digits. The SRVMS generates and evaluates candidate results. The SRVMS invokes a speech UI navigation operation or a voice messaging operation according to the outcome of the evaluation of the candidate results. In the preferred embodiment, the SRVMS determines whether the candidate results are good, questionable, or bad; and whether two or more candidate results are ambiguous due to a likelihood that each such result could be a valid command. If the candidate results are questionable or ambiguous, an ambiguity resolution UI prompts the subscriber to confirm whether the best candidate result is what the subscriber intended. In response to repeated speech recognition failures, the SRVMS transfers the subscriber to a Dual Tone Multi Frequency (DTMF) UI. Transfer to the DTMF UI is also performed in response to detection of predetermined DTMF signals issued by the subscriber while the speech UI is in context. The SRVMS provides a logging unit and a reporting unit which operate in parallel with the speech UI, in a manner that is transparent to subscribers. The logging unit directs the selective logging of subscriber utterances, and the reporting unit selectively generates and maintains system performance statistics on multiple detail levels.
Owner:AVAYA INC

Personalized Voice-Driven User Interfaces for Remote Multi-User Services

InactiveUS20140039893A1Improve user experienceHighly effective, user-personalized speech recognitionSpeech recognitionInput/output processes for data processingPersonalizationMore language
Disclosed embodiments provide for personalizing a voice user interface of a remote multi-user service. A voice user interface for the remote multi-user service can be provided and voice information from an identified user can be received at the multi-user service through the voice user interface. A language model specific to the identified user can be retrieved that models one or more language elements. The retrieved language model can be applied to interpret the received voice information and a response can be generated by the multi-user service in response the interpreted voice information.
Owner:SRI INTERNATIONAL

Changing characteristics of a voice user interface

The invention generally relates to a method, apparatus, and system capable of changing a voice user interface possessing both operational characteristics and security characteristics based upon user-specific contextual information. The voice processing system consists of at least the following components: a voice user interface possessing both operational characteristics and security characteristics; a database to store user-specific contextual information; and a computer program to use the user-specific contextual information to dynamically change the operational characteristics of the voice user interface.
Owner:INTEL CORP

Speech-responsive voice messaging system and method

InactiveUS6377662B1High level of error tolerance and error preventionAutomatic call-answering/message-recording/conversation-recordingSpecial service for subscribersRepeated speechPassword
A system and method for speech-responsive voice messaging, in which a Speech-Responsive Voice Messaging System (SRVMS) preferably provides a hierarchically-simple speech user interface (UI) that enables subscribers to use speech to specify commands such as mailboxes, passwords, and digits. The SRVMS generates and evaluates candidate results. The SRVMS invokes a speech UI navigation operation or a voice messaging operation according to the outcome of the evaluation of the candidate results. In the preferred embodiment, the SRVMS determines whether the candidate results are good, questionable, or bad; and whether two or more candidate results are ambiguous due to a likelihood that each such result could be a valid command. If the candidate results are questionable or ambiguous, an ambiguity resolution UI prompts the subscriber to confirm whether the best candidate result is what the subscriber intended. In response to repeated speech recognition failures, the SRVMS transfers the subscriber to a Dual Tone Multi Frequency (DTMF) UI. Transfer to the DTMF UI is also performed in response to detection of predetermined DTMF signals issued by the subscriber while the speech UI is in context. The SRVMS provides a logging unit and a reporting unit which operate in parallel with the speech UI, in a manner that is transparent to subscribers. The logging unit directs the selective logging of subscriber utterances, and the reporting unit selectively generates and maintains system performance statistics on multiple detail levels.
Owner:AVAYA INC

Open architecture for a voice user interface

A system and method for processing voice requests from a user for accessing information on a computerized network and delivering information from a script server and an audio server in the network in audio format. A voice user interface subsystem includes: a dialog engine that is operable to interpret requests from users from the user input, communicate the requests to the script server and the audio server, and receive information from the script server and the audio server; a media telephony services (MTS) server, wherein the MTS server is operable to receive user input via a telephony system, and to transfer the user input to the dialog engine; and a broker coupled between the dialog engine and the MTS server. The broker establishes a session between the MTS server and the dialog engine and controls telephony functions with the telephony system.
Owner:INTELLECTUAL VENTURES I LLC

Automated Speech Recognition Proxy System for Natural Language Understanding

ActiveUS20140288932A1Facilitate natural language understandingImprove abilitiesSpeech recognitionNatural language understandingSpeech sound
An interactive response system mixes HSR subsystems with ASR subsystems to facilitate overall capability of voice user interfaces. The system permits imperfect ASR subsystems to nonetheless relieve burden on HSR subsystems. An ASR proxy is used to implement an IVR system, and the proxy dynamically determines how many ASR and HSR subsystems are to perform recognition for any particular utterance, based on factors such as confidence thresholds of the ASRs and availability of human resources for HSRs.
Owner:INTERACTIONS LLC (US)

Distributed voice user interface

A distributed voice user interface system includes a local device which receives speech input issued from a user. Such speech input may specify a command or a request by the user. The local device performs preliminary processing of the speech input and determines whether it is able to respond to the command or request by itself. If not, the local device initiates communication with a remote system for further processing of the speech input.
Owner:INTELLECTUAL VENTURES I LLC

Voice controlled business scheduling system and method

A fully automated, voice controlled business appointment / reservation system is provided. The system has a natural language voice user interface that emulates a live office administrator for appointment / reservation bookkeeping. It includes an efficient availability searching mechanism which enables a telephone user to quickly search and reserve available time slot based on his preference. Other described novel features and implementation improvements include method and system for voice controlled appointment / reservation cancellation, method and system for voice controlled appointment / reservation waiting list, method and system for new user service sign-up and account creation, method and system enabling sequential selective dialing of a telephone user list by voice command, and method and system for scheduling data administration by voice commands.
Owner:TANG YI

History-based key phrase suggestions for voice control of a home automation system

ActiveUS20170097618A1Gain of voice can be controlledNot overwhelm with large amount of informationMultiplex system selection arrangementsTelemetry/telecontrol selection arrangementsData setRemote control
In one embodiment, history-based key phrase suggestions are provided for voice control of a home automation system. A host controller builds a history database that maintains a history of events, each event indicating one or more services activated, one or more scenes activated or one or more types of media content presented by the home automation system. A predictions process on the host controller selects a subset of the events of the history database based on a present condition of the home automation system to produce a predication dataset. A grammar process on a remote control or mobile device selects one or more intentions from a list used by a voice recognition engine, based on the prediction dataset. Each intention includes a key phrase paired with an action. A voice user interface (UI) process suggests key phrases from the one or more selected intentions in a voice control UI on the remote control or mobile device.
Owner:SAVANT SYST INC

Distributed conference bridge and voice authentication for access to networked computer resources

A system is disclosed for enabling communication between server resources and a wide spectrum of end-terminals to enable users access to the resources of both converged and non-converged networks via voice and / or electronically generated commands. An electronic personal assistant (ePA) incorporates generalizing / abstracting communications channels, data and resources provided through a converged computer / telephony system interface such that the data and resources are readily accessed by a variety of interface formats including a voice interface or data interface. A set of applications provide dual interfaces for rendering services and data based upon the manner in which a user accesses the data. An electronic personal assistant in accordance with an embodiment of the invention provides voice / data access to web pages, email, file shares, etc.The electronic personal assistant enables a user to transmit voice commands to a voice-based resource server to provide information accessible to the resource server. In accordance with an aspect of an embodiment of the invention, a user is authenticated by receiving vocal responses by a user to one or more requests variably selected and issued by a speaker recognition-based authentication facility. Thereafter, an application proxy is created. The application proxy acts on behalf of the authenticated authorized user.In accordance with particular aspects of the specific embodiments of the invention, a set of remotely accessed voice applications are provided. One such application comprises a personal interactive multimedia response (IMR). Each user configures a personal IMR system. In a converged network environment, the user is provided access to the IMR through a personal computer interface, web interface, instant message, e-mail, as well as a voice user interface over a telephone connection.A configurable distributed conference bridge is another potential application incorporated within the converged network architecture model of the present invention. The distributed conference bridge enables local conference resources to be utilized and incorporates external service bureau conference bridge resources when needed to supplement the internal conference bridge resources of a system.
Owner:MICROSOFT TECH LICENSING LLC

Multi-sample conversational voice verification

A system and method of verifying the identity of an authorized user in an authorized user group through a voice user interface for enabling secure access to one or more services via a mobile device includes receiving first voice information from a speaker through the voice user interface of the mobile device, calculating a confidence score based on a comparison of the first voice information with a stored voice model associated with the authorized user and specific to the authorized user, interpreting the first voice information as a specific service request, identifying a minimum confidence score for initiating the specific service request, determining whether or not the confidence score exceeds the minimum confidence score, and initiating the specific service request if the confidence score exceeds the minimum confidence score.
Owner:PALO ALTO NETWORKS INC
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