Synchronous communication using voice and text

An audio and user technology, applied in the direction of telephone communication, multiplex system selection device, interconnection device, etc.

Pending Publication Date: 2021-03-09
GOOGLE LLC
View PDF3 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

That is, users may lack sufficient information to decide whether to answer, ignore, or reject an incoming call

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Synchronous communication using voice and text
  • Synchronous communication using voice and text
  • Synchronous communication using voice and text

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0015] figure 1 is a conceptual diagram illustrating an example system including an example computing device executing a Call Screening Service (CSS) in accordance with one or more aspects of the present disclosure. figure 1 The system 100 includes a computing device 110 , a caller system 180 and a computing system 160 communicatively coupled to a network 130 .

[0016] Although the operations attributed to system 100 have primarily been described as being performed locally by computing device 110, in some examples, operations of system 100 may be performed by multiple computing devices and systems, including figure 1 Computing devices and systems other than those shown. For example, caller system 180, computing system 160, or any other device or system communicatively coupled to network 130 may perform some or all of the functions of computing device 110, and vice versa.

[0017] Network 130 represents any public or private communication network used to transport data betwe...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

A computing device is described that accepts, a telephone call, from another device, initiated by a caller. Prior to establishing a telephone user interface that receives spoken input from the user and outputs spoken audio from the caller, the computing device executes a call screening service that outputs an audio user interface, to the other device and as part of the telephone call. The audio user interface interrogates the caller for additional information including a purpose of the telephone call, which allows the user to have more context of the telephone call before deciding whether to accept the call or hang up. The computing device outputs a graphical user interface associated with telephone call. The graphical user interface includes an indication of the additional information obtained via the audio user interface that interrogates the caller.

Description

Background technique [0001] Some spam and nuisance callers use sophisticated techniques to avoid spam detection systems. As a result, users may receive unwanted phone calls originating from unknown or unfamiliar phone numbers. Even when an incoming phone call originates from a familiar phone number, the purpose of the phone call may not always be clear. That is, a user may lack sufficient information to decide whether to answer, ignore or reject an incoming call. As such, many users simply do not answer phone calls, especially from unknown numbers, as a matter of course. Contents of the invention [0002] In general, the techniques of this disclosure enable a form of synchronous communication that uses a combination of voice and text. Example Call Screening Service (CSS) Screens incoming phone calls by asking callers about the purpose of their call before or instead of enabling direct voice communication between caller and user call. The example CSS can generally be exe...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/42H04M3/436H04M7/00
CPCH04M3/42042H04M3/42136H04M3/436H04M7/0033H04Q2213/13256H04Q2213/256H04M2201/42
Inventor 沙维特·马蒂亚斯保罗·邓洛普本杰明·施莱辛格丽贝卡·吉苏·帕克·邱奥斯曼·阿卜杜拉埃里克·埃尔法尼安贾恩·彼得·耶德热约维奇阿迪蒂·巴尔加瓦杨京民诺姆·埃齐翁-罗森贝格布兰登·巴贝尔洛奥里·卡贝利米歇尔·塔德莫尔尼尔·舍米纳达夫·巴尔亚历克斯·阿格拉诺维奇约西·马蒂亚斯
Owner GOOGLE LLC
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap