Personnel allocation method of vehicle maintenance system and related equipment
Through the allocation method of hierarchical allocation, considering the maintenance personnel's proficiency in using the lift, the problem of time-consuming preparation stage in the vehicle maintenance system is solved, and the effect of rapid entry and improvement of maintenance efficiency is achieved.
Patent Information
- Application Number
- CN202411760301.4
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-12-03
- Publication Date
- 2025-03-11
AI Technical Summary
In the existing vehicle maintenance system, the lack of consideration of the maintenance personnel's proficiency in using the lifts has led to the problem of time-consuming preparation stage.
Through the allocation of hierarchical allocation, maintenance personnel are divided into different levels according to the maintenance level of the maintenance personnel, and when assigning maintenance personnel to maintenance items that require lifts, ensure that at least one maintenance personnel in the maintenance group has a higher level than the first preset value.
It effectively shortens the time-consuming process during the preparation stage, achieves the effect of rapid entry, and improves the overall maintenance efficiency.
Smart Images

Figure CN119599390A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of personnel deployment, and in particular to a personnel deployment method and related equipment for a vehicle maintenance system. Background Art
[0002] For a vehicle maintenance system with a trench and a lift, the vehicle maintenance cycle generally includes two stages, namely the preparation stage and the inspection stage. The preparation stage refers to the process in which the maintenance personnel correctly move the vehicle to the trench or lift position so that the vehicle can be inspected at any time.
[0003] In actual applications, the application scope of the lift is larger than that of the trench, so the lift can complete more maintenance projects that the trench cannot complete. However, the lift is more difficult to use than the trench. For example, the lift requires the maintenance personnel to park the vehicle accurately at the checkpoint to ensure that the lift can lift the vehicle stably, while the trench has lower requirements for the accuracy of vehicle parking.
[0004] The maintenance model of most repair shops today is often to simply assign idle trenches or lifts to idle repairmen without considering the proficiency of different repairmen in using the lift. As a result, when a repairman who is still an apprentice is assigned to use a lift, due to his lack of proficiency, it takes more time to correctly park the vehicle at the lift's card point, which prolongs the preparation phase.
[0005] There is currently no effective technical solution to the above problems. Summary of the invention
[0006] The purpose of the present invention is to provide a personnel deployment method and related equipment for a vehicle maintenance system, which solves the problem that the existing maintenance personnel deployment method lacks consideration of the maintenance personnel's proficiency in the use of the lift, resulting in a long preparation phase. The time spent in the preparation phase is shortened as much as possible for each maintenance, which is conducive to achieving the effect of rapid entry.
[0007] In a first aspect, the present invention provides a personnel deployment method for a vehicle maintenance system, which is applied to a vehicle maintenance system with a trench and a lift, and comprises the following steps: S1. Determine all the maintenance items that need to be completed according to the current vehicle fault type and use them as a project set; all maintenance items in the project set can be completed through the trench or the lift; S2. After determining the maintenance level of each maintenance worker, obtain the maintenance level of all idle maintenance workers on site, and use the idle maintenance worker whose maintenance level is greater than or equal to the first preset value as the first person; the higher the maintenance level, the higher the proficiency of the corresponding maintenance worker in using the lift; S3. Take the maintenance items that can only be completed by the lift as the first items; when the project set includes the first item, select at least one of the idle maintenance personnel to form a maintenance team and assign the maintenance team to complete all the maintenance items in the project set; the maintenance team includes at least one of the first personnel.
[0008] The present invention provides a personnel deployment method for a vehicle maintenance system, which fully considers the maintenance personnel's proficiency in using a lift in a hierarchical deployment manner, thereby avoiding excessive extension of the preparation phase time, shortening the time consumption of the preparation phase, and facilitating the effect of rapid entry.
[0009] Furthermore, the specific steps in step S3 include: S3A1. Obtain the number of the first target vehicle and use it as the first number; the first target vehicle is another vehicle that is repaired at the same time as the current vehicle, and the project set of the first target vehicle includes only the first project; S3A2 obtains the number of the first personnel and serves as the second number; S3A3. The maintenance items that can be completed by the trench are taken as the second items, and the idle maintenance personnel whose maintenance level is lower than the first preset value are taken as the second personnel; when the second number is less than or equal to the first number, and the project set of the current vehicle includes the first item and the second item, at least one of the first personnel and at least one of the second personnel are selected to form the maintenance group of the current vehicle; S3A4. When assigning the maintenance team of the current vehicle to complete all maintenance items in the corresponding project set, assign the second person in the maintenance team of the current vehicle to use the ditch to prioritize completing all second items in the project set of the current vehicle, and assign the first person in the maintenance team of the current vehicle to use the lift to prioritize completing all first items in the project set of the first target vehicle.
[0010] This application takes into account the difficulty of the maintenance project, the skill level of the maintenance personnel, and the characteristics of the maintenance equipment, and achieves a more refined resource allocation.
[0011] Furthermore, the specific steps in step S3 include: S3B1. The maintenance items that can be completed in the trench are taken as the third item; the number of the second target vehicle is obtained and taken as the third number; the second target vehicle is another vehicle that is repaired at the same time as the current vehicle, and the project set of the second target vehicle includes the first item and the third item; S3B2 obtains the number of the first personnel and serves as the fourth number; S3B3. The idle maintenance personnel whose maintenance level is lower than the first preset value are used as the third personnel; when the fourth number is less than or equal to the third number, and the item set of the current vehicle includes the first item and the third item, at least one of the first personnel and at least one of the third personnel are selected to form a maintenance group for the current vehicle; S3B4. Take the ratio of the number of the first item and the third item in the project set of the current vehicle as a first ratio; according to the first ratio and the number of the first item and the third item in the project set of each of the second target vehicles, assign the maintenance team of the current vehicle to complete some maintenance items in the project set of the current vehicle and some maintenance items in the project set of one of the second target vehicles.
[0012] This application not only solves the problem of deploying maintenance personnel with different proficiency when multiple vehicles are repaired at the same time, but can also dynamically adjust the maintenance strategy according to actual conditions, maximize the use of maintenance resources, and improve overall maintenance efficiency.
[0013] Furthermore, the specific steps in step S3B4 include: S3B41. The number of all first items in the current vehicle's project set is taken as the fifth number, and the number of all third items in the current vehicle's project set is taken as the sixth number; the first ratio is the ratio of the fifth number to the sixth number; S3B42. The number of all first items in the second target vehicle's project set is taken as the seventh number; the number of all third items in the second target vehicle's project set is taken as the eighth number; S3B43. When the first ratio is less than 1, the third person in the maintenance group of the current vehicle is assigned to use the ditch to preferentially complete all third items in the project set of the current vehicle, and the fifth number is compared with the seventh number of each second target vehicle respectively; if there is a second target vehicle whose seventh number is greater than the fifth number, the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the second target vehicle whose seventh number is the largest; otherwise, the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the current vehicle; S3B44. When the first ratio is equal to 1, the third person in the maintenance group of the current vehicle is assigned to use the ditch to preferentially complete all third items in the project set of the current vehicle, and the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the current vehicle; S3B45. When the first ratio is greater than 1, the first person in the maintenance group of the current vehicle is assigned to use the lift to complete all the first items in the project set of the current vehicle in priority, and the sixth number is compared with the eighth number of each of the second target vehicles respectively; if there is a second target vehicle whose eighth number is greater than the sixth number, the third person in the maintenance group of the current vehicle is assigned to use the ditch to complete all the third items in the project set of the second target vehicle with the largest eighth number in priority; otherwise, the third person in the maintenance group of the current vehicle is assigned to use the ditch to complete all the third items in the project set of the current vehicle in priority.
[0014] This application achieves dynamic allocation of resources by comparing the number of items of the current vehicle and the second target vehicle. This flexible allocation strategy can better cope with various situations in the actual maintenance process and avoid idle resources or long maintenance time for some vehicles.
[0015] Further, the maintenance level of each maintenance worker is determined according to the following steps: C1. Obtaining historical maintenance information of the maintenance personnel, the historical maintenance information including the number of types of faults that the corresponding maintenance personnel as the fourth person in the maintenance group has handled and the number of different types of faults handled; the fourth person is an idle maintenance personnel whose maintenance level is lower than the first preset value; C2. Determine the maintenance level of the corresponding maintenance worker according to the number of types and the number of processing.
[0016] Furthermore, the specific steps in step C2 include: C21. When the number of types is greater than or equal to the second preset value and the number of various types of faults processed is greater than or equal to the third preset value, the maintenance level of the corresponding maintenance personnel is set to be greater than or equal to the first preset value; C22. When the number of types is less than the second preset value and the number of processed fault types of all types is less than the third preset value, the maintenance level of the corresponding maintenance personnel is set to be less than the first preset value; C23. When the number of types is less than the second preset value and the number of processed parts of the fault types is greater than or equal to the third preset value, determine the maintenance level of the corresponding maintenance worker according to the fault type of the current vehicle.
[0017] Furthermore, the specific steps in step C23 include: C231. Take the fault type whose processing quantity is greater than or equal to the third preset value as the target type; if the fault type of the current vehicle belongs to the target type, the maintenance level of the corresponding maintenance technician is set to be greater than or equal to the first preset value, otherwise the maintenance level of the corresponding maintenance technician is set to be less than the first preset value.
[0018] In a second aspect, the present invention provides a personnel deployment device for a vehicle maintenance system, which is applied to a vehicle maintenance system with a trench and a lift, comprising: A processing module, used for determining all maintenance items that need to be completed according to the fault type of the current vehicle and taking them as a project set; all maintenance items in the project set can be completed through the trench or the lift; An acquisition module is used to determine the maintenance level of each maintenance worker, obtain the maintenance level of all idle maintenance workers on site, and use the idle maintenance worker whose maintenance level is greater than or equal to a first preset value as the first person; the higher the maintenance level, the higher the proficiency of the corresponding maintenance worker in using the lift; A deployment module is used to select the maintenance items that can only be completed by the lift as the first item; when the project set includes the first item, select at least one of the idle maintenance personnel to form a maintenance team and assign the maintenance team to complete all the maintenance items in the project set; the maintenance team includes at least one of the first personnel.
[0019] The personnel allocation device of the vehicle maintenance system provided by the present invention can match the maintenance level with the type of maintenance project, which helps to ensure that complex projects requiring the use of a lift are completed by skilled maintenance personnel, thereby improving maintenance efficiency and quality.
[0020] In a third aspect, the present invention provides an electronic device comprising a processor and a memory, wherein the memory stores computer-readable instructions, and when the computer-readable instructions are executed by the processor, the steps in the personnel deployment method of the vehicle maintenance system provided in the first aspect are executed.
[0021] In a fourth aspect, the present invention provides a computer-readable storage medium having a computer program stored thereon, wherein the computer program, when executed by a processor, runs the steps of the personnel deployment method for the vehicle maintenance system provided in the first aspect.
[0022] From the above, it can be seen that the personnel deployment method of the vehicle maintenance system provided by the present invention grades the maintenance personnel according to their proficiency in the use of the lift, and when allocating maintenance personnel to maintenance projects that require the use of a lift, ensures that at least one maintenance personnel in the maintenance team has a level higher than the first preset value, thereby avoiding the maintenance team from excessively extending the preparation phase time, achieving more reasonable personnel allocation and shortening the preparation phase time, which is conducive to achieving the effect of rapid entry.
[0023] Other features and advantages of the present invention will be described in the following description, and partly become apparent from the description, or be understood by implementing the embodiments of the present invention. The purpose and other advantages of the present invention can be realized and obtained by the structures particularly pointed out in the written description and the drawings. BRIEF DESCRIPTION OF THE DRAWINGS
[0024] Figure 1 A flow chart of a personnel deployment method for a vehicle maintenance system provided in an embodiment of the present invention.
[0025] Figure 2 A schematic diagram of the structure of a personnel deployment device for a vehicle maintenance system provided in an embodiment of the present invention.
[0026] Figure 3 A schematic diagram of the structure of an electronic device provided by an embodiment of the present invention.
[0027] Description of labels: 100, processing module; 200, acquisition module; 300, allocation module; 400, classification module; 13, electronic device; 1301, processor; 1302, memory; 1303, communication bus. DETAILED DESCRIPTION
[0028] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention, rather than all the embodiments. The components of the embodiments of the present invention generally described and shown in the drawings here can be arranged and designed in various different configurations. Therefore, the following detailed description of the embodiments of the present invention provided in the drawings is not intended to limit the scope of the claimed invention, but merely represents the selected embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without making creative work belong to the scope of protection of the present invention.
[0029] It should be noted that similar reference numerals and letters represent similar items in the following drawings, so once an item is defined in one drawing, it does not need to be further defined and explained in the subsequent drawings. At the same time, in the description of the present invention, the terms "first", "second", etc. are only used to distinguish the description and cannot be understood as indicating or implying relative importance.
[0030] In vehicle maintenance systems, due to the significant differences in the use characteristics of trenches and lifts, the problem of low maintenance efficiency caused by unreasonable deployment of maintenance personnel has become increasingly prominent. Specifically, lifts have a wider range of applications and can complete more maintenance projects that trenches cannot complete, but they require higher operating skills from maintenance personnel. The resulting technical difficulty lies in how to reasonably deploy based on the characteristics of maintenance equipment and the proficiency of maintenance personnel to improve maintenance efficiency.
[0031] In actual maintenance scenarios, a typical technology application scenario is: the maintenance workshop is equipped with multiple workstations, each of which may be equipped with a trench or a lift. When multiple vehicles to be repaired arrive at the same time, the traditional allocation method only considers whether the equipment is idle, but ignores the maintenance personnel's proficiency in the equipment. For example, for chassis maintenance projects that require the use of a lift, if operated by maintenance personnel with insufficient proficiency, it may take more than 30 minutes in the vehicle positioning stage alone, while skilled maintenance personnel usually only need 5-10 minutes to complete.
[0032] This unreasonable personnel deployment mode will lead to multiple technical consequences: first, the maintenance preparation time is significantly extended, affecting the overall maintenance efficiency; second, unskilled operation increases the risk of equipment loss, which may affect the quality of maintenance; third, since some maintenance projects can only be completed by lifting, improper personnel deployment will result in low utilization of maintenance resources and form a bottleneck in maintenance efficiency. The cumulative effect of these problems will lead to a decline in the overall performance of the maintenance system, so an intelligent deployment solution based on the proficiency of maintenance personnel is urgently needed.
[0033] The present invention provides a personnel deployment method for a vehicle maintenance system, which is applied to a vehicle maintenance system with a trench and a lift, and comprises the following steps: S1. Determine all the maintenance items that need to be completed according to the fault type of the current vehicle and set them as a project set; all maintenance items in the project set can be completed through the trench or lift; S2. After determining the maintenance level of each maintenance worker, obtain the maintenance level of all idle maintenance workers on site, and select the idle maintenance worker whose maintenance level is greater than or equal to the first preset value as the first person; the higher the maintenance level, the higher the proficiency of the corresponding maintenance worker in using the lift; S3. Take the maintenance items that can only be completed by the lift as the first items; when the project set includes the first item, select at least one idle maintenance worker to form a maintenance team and assign the maintenance team to complete all maintenance items in the project set; the maintenance team includes at least one first person.
[0034] This embodiment is specifically used for maintenance projects completed through trenches or lifts, such as chassis repairs, battery disassembly and assembly, tire replacement, and other maintenance projects close to the bottom structure of the vehicle.
[0035] First, considering that different maintenance items have different requirements for equipment, this application proposes a method for determining a set of maintenance items based on the type of vehicle failure. This can accurately identify the required maintenance work and provide a basis for subsequent personnel deployment.
[0036] Secondly, in order to solve the efficiency problem caused by the difference in skill levels of maintenance personnel, this application proposes the concept of determining the maintenance level of maintenance personnel. The maintenance level reflects the maintenance personnel's proficiency in using the lift and provides a basis for the reasonable allocation of personnel.
[0037] On this basis, the application further identifies the maintenance items that can only be completed by the lift. This step ensures the correct equipment allocation for specific maintenance tasks and avoids unnecessary waste of resources.
[0038] Finally, this application proposes a method for deploying personnel based on project requirements and maintenance personnel capabilities. Specifically, when the project set contains projects that can only be completed by a lift, at least one maintenance personnel with a higher maintenance level will be selected to form a maintenance team. This method can not only improve maintenance efficiency, but also help reduce the problem of extended preparation time caused by unskilled operation.
[0039] Through this reasonable personnel deployment method, the present application effectively solves the problem of low maintenance efficiency caused by unreasonable personnel deployment in the vehicle maintenance system. For example, for chassis maintenance projects that require the use of a lift, the vehicle positioning time can be shortened from 30 minutes to 5-10 minutes by skilled maintenance personnel. This not only significantly improves maintenance efficiency, but also reduces the risk of equipment loss, and improves maintenance quality and resource utilization.
[0040] The item set refers to a collection of all maintenance items that need to be completed according to the fault type of the current vehicle, and can be implemented in the form of a list or an array.
[0041] Among them, the maintenance level refers to an indicator for evaluating the maintenance personnel's proficiency in the use of the lift, which can be achieved by numerical scoring or level division.
[0042] The first person refers to an idle maintenance worker whose maintenance level is greater than or equal to a first preset value, which can be determined by comparing the maintenance level of the maintenance worker with a preset threshold.
[0043] The first item refers to a maintenance item that can only be completed by a lift, and can be specifically identified through a pre-set item type list.
[0044] The core innovation of this application is to propose an intelligent dispatching solution based on the proficiency of maintenance personnel. By matching the maintenance level with the type of maintenance project, it helps to ensure that complex projects that require the use of a lift are completed by skilled maintenance personnel, thereby improving maintenance efficiency and quality.
[0045] The working principle of this application can be described in detail as follows: First, determine all the maintenance items that need to be completed based on the current vehicle fault type. This step generates a project set that includes all necessary maintenance tasks by analyzing the vehicle's fault symptoms and diagnostic results.
[0046] Next, determine the maintenance level of each maintenance worker. This process may involve evaluating factors such as the maintenance worker's work experience, training records and past performance. The higher the maintenance level, the more proficient the maintenance worker is in operating the lift.
[0047] Then, the system obtains the maintenance level of all idle maintenance workers on site, and identifies the maintenance worker whose maintenance level is greater than or equal to the preset threshold as the first person. This step ensures that maintenance workers with sufficient skills can be assigned to complex tasks first.
[0048] Finally, the system identifies the maintenance items in the project set that can only be completed by the lifter and marks them as the first items. When the project set contains the first item, the system selects at least one first person to form a maintenance team and assigns the maintenance team to complete all maintenance items in the project set.
[0049] In this way, the present application helps ensure that complex maintenance tasks are performed by skilled maintenance personnel, thereby improving overall maintenance efficiency and quality.
[0050] As a preferred embodiment, the present application can be implemented in a car repair shop. For example, suppose a car needs chassis inspection and engine maintenance. The system first generates a project set containing these two tasks. Then, the system evaluates the maintenance level of the currently idle maintenance worker. Assume that the maintenance level ranges from 1 to 10, and the first preset value is 8. The system identifies Zhang Gong with a maintenance level of 9 and Li Gong with a maintenance level of 7.
[0051] Since chassis maintenance usually requires the use of a lift, the system identifies it as the first item. Considering that the project set includes the first item and that Zhang Gong's maintenance level exceeds the first preset value, the system must select Zhang Gong as a member of the maintenance team, but it can also select Li Gong as one of the members to join Zhang Gong's maintenance team. When Zhang Gong and Li Gong are both members of the maintenance team, Li Gong is assigned to use the trench to complete the engine maintenance work, while Zhang Gong is assigned to use the lift to complete the chassis maintenance. This can avoid the extension of the preparation phase of the chassis maintenance work due to Li Gong being assigned to use the lift. Through this deployment method, the skilled Zhang Gong can quickly and accurately operate the lift, shortening the vehicle positioning time from a possible 30 minutes to about 10 minutes. At the same time, the two maintenance workers can also assist each other, which not only helps to improve the overall maintenance efficiency, but also helps to improve Li Gong's proficiency in using the lift under the leadership of Zhang Gong.
[0052] In some embodiments, the specific steps in step S3 include: S3A1. Get the number of the first target vehicle and use it as the first number; the first target vehicle is another vehicle that is repaired at the same time as the current vehicle, and the project set of the first target vehicle includes only the first project; S3A2 obtains the number of the first personnel and serves as the second number; S3A3. The maintenance items that can be completed in the trench are taken as the second items, and the idle maintenance personnel whose maintenance level is lower than the first preset value are taken as the second personnel; when the second number is less than or equal to the first number, and the project set of the current vehicle contains the first project and the second project, at least one first person and at least one second person are selected to form the maintenance group of the current vehicle; S3A4. When assigning the maintenance team of the current vehicle to complete all maintenance items in the corresponding project set, assign the second person in the maintenance team of the current vehicle to use the ditch to prioritize completing all second items in the project set of the current vehicle, and assign the first person in the maintenance team of the current vehicle to use the lift to prioritize completing all first items in the project set of the first target vehicle.
[0053] In this embodiment, the number of first target vehicles is obtained as the first number to evaluate the workload of the current maintenance system. The first target vehicle may be another vehicle that is being maintained at the same time as the current vehicle, and its item set only includes the first item. The number of first personnel is obtained as the second number to evaluate the available advanced maintenance resources. The comparison of these two numbers provides a basis for subsequent personnel allocation.
[0054] Taking the maintenance items that can be completed in the trench as the second item helps to distinguish maintenance tasks of different difficulty and equipment requirements. Taking the idle maintenance personnel whose maintenance level is lower than the first preset value as the second personnel can reasonably utilize maintenance personnel with different skill levels. This classification method can be adjusted according to actual conditions. For example, more preset values can be set to divide maintenance personnel into more levels to achieve more refined personnel allocation.
[0055] When the second number is less than or equal to the first number, and the item set of the current vehicle includes the first item and the second item, this reflects that the number of idle senior maintenance personnel on site is insufficient to handle the first items of all vehicles at the same time. At this time, it is necessary to coordinate the processing order of the maintenance items in each vehicle (including the first target vehicle and the current vehicle) to achieve optimal utilization of human resources. At least one first person and at least one second person are selected to form the maintenance team of the current vehicle. This combination ensures that the maintenance team has sufficient skill levels to complete all maintenance items.
[0056] When assigning maintenance tasks, let the second person use the trench to complete the second project of the current vehicle first, and let the first person use the lift to complete the first project of the first target vehicle first. This arrangement makes full use of the skill advantages of different maintenance personnel and improves overall maintenance efficiency. For example, the first person may be better at using the lift to complete complex maintenance tasks, while the second person can complete relatively simple maintenance projects through the trench.
[0057] This allocation method not only considers the maintenance needs of the current vehicle, but also takes into account other vehicles that are being repaired at the same time, achieving global optimization of resources. For example, when multiple vehicles need to be repaired at the same time, the allocation strategy can be dynamically adjusted based on the project set of each vehicle and the available maintenance personnel to maximize the overall maintenance efficiency.
[0058] Furthermore, the technical solution of the present application can be flexibly adjusted according to actual conditions. For example, a priority mechanism can be introduced to give priority to senior maintenance personnel for maintenance projects with high urgency. At the same time, a dynamic first preset value can be set to automatically adjust the maintenance level classification standard according to the busyness of the maintenance station.
[0059] As a preferred embodiment, the present application can be used in conjunction with an intelligent dispatching system. For example, the use status of trenches and lifts can be monitored in real time by sensors, and the optimal personnel deployment plan can be automatically generated in combination with the location information of maintenance personnel. Specifically, when a lift is detected to be idle, the system can immediately assign a first person to handle the maintenance project that requires the use of the lift, thereby maximizing equipment utilization.
[0060] Therefore, the technical solution of this application not only solves the problem of personnel deployment in the vehicle maintenance system, but also improves the overall maintenance efficiency and ensures the maintenance quality. Compared with the prior art, this application takes into account the difficulty of the maintenance project, the skill level of the maintenance personnel and the characteristics of the maintenance equipment, and realizes a more refined resource allocation. This method can not only improve maintenance efficiency, but also provide suitable job opportunities for maintenance personnel with different skill levels, which is conducive to the overall development of the maintenance team.
[0061] In some embodiments, the specific steps in step S3 include: S3B1 will be able to complete the maintenance project trench as the third project; get the number of second target vehicles and as the third number; the second target vehicle is the other vehicle repaired at the same time as the current vehicle, and the second target vehicle project set includes the first project and the third project; S3B2 obtains the number of the first personnel and serves as the fourth number; S3B3. The idle maintenance personnel whose maintenance level is lower than the first preset value are used as the third personnel; when the fourth number is less than or equal to the third number, and the project set of the current vehicle includes the first project and the third project, at least one first person and at least one third person are selected to form the maintenance group of the current vehicle; S3B4. Take the ratio of the number of the first item and the third item in the project set of the current vehicle as the first ratio; according to the first ratio and the number of the first item and the third item in the project set of each second target vehicle, assign the maintenance team of the current vehicle to complete part of the maintenance items in the project set of the current vehicle and part of the maintenance items in the project set of one of the second target vehicles.
[0062] In this embodiment, by obtaining information such as the number of vehicles to be repaired at the same time, the type of maintenance project, and the proficiency of the maintenance personnel, task allocation is performed in combination with the project quantity ratio. When multiple vehicles need to be repaired at the same time, the maintenance personnel are divided into the first and third personnel according to their proficiency, and maintenance resources are flexibly allocated according to the project quantity ratio, so that maintenance personnel with high proficiency can handle the lifting project, and maintenance personnel with low proficiency can handle the ditch project, thereby improving maintenance efficiency.
[0063] In this application, the maintenance items that can be completed by the trench are defined as the third items, which is to distinguish the first items that can only be completed by the lift. The number of second target vehicles is obtained as the third number, which is used to judge the situation of other vehicles being repaired at the same time. The second target vehicle refers to other vehicles that are being repaired at the same time as the current vehicle, and its item set includes the first item and the third item. This definition can better reflect the complex situation in the actual maintenance scenario.
[0064] The number of the first personnel is obtained and used as the fourth number to determine the number of maintenance personnel with high proficiency. Maintenance personnel whose maintenance level is lower than the first preset value are used as third personnel to distinguish maintenance personnel with different proficiency. This classification method can be flexibly adjusted according to the actual skill level of the maintenance personnel to adapt to the specific conditions of different maintenance stations.
[0065] When the fourth number is less than or equal to the third number, and the item set of the current vehicle includes the first item and the third item, at least one first person and at least one third person are selected to form a maintenance team for the current vehicle. This combination method can ensure that each maintenance team is capable of handling both the lift item and the trench item, thereby improving maintenance efficiency and flexibility.
[0066] The ratio of the number of the first item to the third item in the item set of the current vehicle is used as the first ratio, which reflects the proportion of the lift items and the ditch items that need to be processed by the current vehicle. According to this ratio and the number of the first item and the third item in the item set of each second target vehicle, maintenance resources can be allocated more reasonably.
[0067] For example, if the first ratio is less than 1, it means that the current vehicle has more trench projects, and the third person can be assigned to use the trench to complete these projects, while the first person can be assigned to the second target vehicle with more first projects. If the first ratio is greater than 1, the first person can be assigned to complete the lift project of the current vehicle, and then the third person can be assigned according to the situation.
[0068] This project-proportion-based allocation method can make more flexible use of maintenance resources, avoiding the situation where some maintenance personnel are idle while others are overloaded. At the same time, it can also maximize the use of each maintenance personnel's expertise and improve overall maintenance efficiency.
[0069] In specific implementation, a threshold value may be set, for example, between 0.8 and 1.2. When the first ratio is within this range, it can be considered that the number of lift projects and trench projects of the current vehicle is basically balanced, and the maintenance team can focus on completing all projects of the current vehicle. When the first ratio is less than 0.8 or greater than 1.2, it is considered to allocate part of the maintenance resources to the second target vehicle.
[0070] In addition, when allocating maintenance tasks, the urgency and complexity of the project can also be considered. For example, a weight value can be set for each project to reflect its importance and difficulty. When calculating the first ratio, not only the number of projects but also the project weights are considered, so as to obtain a more reasonable resource allocation plan.
[0071] Through this method, the present application not only solves the problem of allocating maintenance personnel with different proficiency when multiple vehicles are inspected at the same time, but also can dynamically adjust the maintenance strategy according to the actual situation, maximize the use of maintenance resources, and improve the overall maintenance efficiency. Compared with the traditional fixed allocation method, the solution of the present application is more flexible and can better adapt to the complex and changing actual maintenance scenarios.
[0072] As a preferred implementation, the present application can be implemented in a vehicle maintenance system as follows: First, the system receives a vehicle that needs to be repaired (the current vehicle). The system analyzes the vehicle's fault information and determines the set of maintenance items that need to be completed. Assume that the set of items includes 5 first items (which can only be completed with a lift) and 3 third items (which can be completed with a ditch).
[0073] The system scans the status of the current maintenance station and finds that there are two vehicles (second target vehicles) waiting for maintenance. The first vehicle has 3 first items and 2 third items, and the second vehicle has 2 first items and 4 third items. Therefore, the third quantity is 2.
[0074] The system queries the available maintenance personnel information. Assume there is 1 first person (a maintenance personnel who is skilled in using the lift) and 2 third persons (maintenance personnel who mainly use the trench). Therefore, the fourth quantity is 1.
[0075] Since the fourth quantity (which is 1) is smaller than the third quantity (which is 2), and the item set of the current vehicle includes both the first item and the third item, the system decides to form a maintenance team for the current vehicle, including 1 first person and 1 third person.
[0076] The system calculates the first ratio of the current vehicle: 5 / 3 ≈ 1.67. Since this ratio is greater than 1, the system decides to prioritize the first person in the maintenance team to use the lift to complete all the first items of the current vehicle.
[0077] For the third item, the system compares the number of third items of the current vehicle (3) and the number of third items of the two second target vehicles (2 and 4 respectively). It is found that the number of third items of the second second target vehicle (4) is greater than that of the current vehicle, so the system arranges the third personnel of the maintenance team to use the ditch first to complete all the third items of the second second target vehicle.
[0078] Through this allocation method, the system achieves the best utilization of maintenance resources. Maintenance personnel who are proficient in using lifts are assigned to handle more lift projects, while maintenance personnel who mainly use trenches are assigned to handle more trench projects. This not only improves the overall maintenance efficiency, but also shortens the waiting time of vehicles.
[0079] Compared with the traditional maintenance dispatching method, which usually follows the principle of first come first served, or simply allocates idle trenches or lifts to idle maintenance personnel, this method does not take into account the maintenance personnel's expertise and the characteristics of the project, which may lead to waste of resources and inefficiency.
[0080] For example, in the traditional method, if a vehicle that mainly needs to use a lift arrives first, but only a maintenance worker who is not proficient in using a lift is available at that time, the maintenance time of this vehicle may be greatly extended. In the solution of this application, the system will comprehensively consider the conditions of all vehicles to be repaired and the expertise of all available maintenance workers to make the best deployment decision.
[0081] In addition, the solution of the present application can also dynamically adjust the maintenance strategy. If a new vehicle arrives during the maintenance process or some maintenance projects are completed faster or slower than expected, the system can recalculate the first ratio and redistribute tasks in real time to maintain the optimization of the overall maintenance efficiency.
[0082] In general, the personnel deployment method for the vehicle maintenance system provided in the present application effectively solves the problem of deploying maintenance personnel with different proficiency levels when multiple vehicles are repaired at the same time through intelligent resource allocation, improves maintenance efficiency, shortens vehicle waiting time, and thus improves the overall performance of the vehicle maintenance system and user satisfaction.
[0083] In some embodiments, the specific steps in step S3B4 include: S3B41. The number of all first items in the current vehicle's project set is taken as the fifth number, and the number of all third items in the current vehicle's project set is taken as the sixth number; the first ratio is the ratio of the fifth number to the sixth number; S3B42. The number of all first items in the second target vehicle's project set is taken as the seventh number; the number of all third items in the second target vehicle's project set is taken as the eighth number; S3B43. When the first ratio is less than 1, the third person in the maintenance group of the current vehicle is assigned to use the ditch to preferentially complete all third items in the project set of the current vehicle, and the fifth quantity is compared with the seventh quantity of each second target vehicle respectively. If there is a second target vehicle with a seventh quantity greater than the fifth quantity, the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the second target vehicle with the largest seventh quantity; otherwise, the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the current vehicle; S3B44. When the first ratio is equal to 1, the third person in the maintenance group of the current vehicle is assigned to use the ditch to prioritize the completion of all third items in the project set of the current vehicle, and the first person in the maintenance group of the current vehicle is assigned to use the lift to prioritize the completion of all first items in the project set of the current vehicle; S3B45. When the first ratio is greater than 1, the first person in the maintenance group of the current vehicle is assigned to use the lift to complete all the first items in the project set of the current vehicle in priority, and the sixth number is compared with the eighth number of each second target vehicle respectively; if there is a second target vehicle whose eighth number is greater than the sixth number, the third person in the maintenance group of the current vehicle is assigned to use the ditch to complete all the third items in the project set of the second target vehicle with the largest eighth number in priority; otherwise, the third person in the maintenance group of the current vehicle is assigned to use the ditch to complete all the third items in the project set of the current vehicle in priority.
[0084] In this way, the present application achieves the goal of reasonably allocating maintenance personnel and equipment according to the ratio of the number of maintenance items of different vehicles. Specifically, by calculating the ratio of the number of the first item and the third item of the current vehicle (the first ratio), and calculating the number of the first item and the third item of the second target vehicle, the present application can determine whether the current vehicle is more suitable for using a trench or a lift, and provide a basis for subsequent comparison and allocation.
[0085] By adopting different strategies according to the first ratio, personnel and equipment resources can be allocated more reasonably. For example, when the first ratio is less than 1, the ditch is used first to complete the third project of the current vehicle, and whether to allocate the lift to the second target vehicle is determined according to the situation. This method can make full use of maintenance resources and improve maintenance efficiency.
[0086] By comparing the number of corresponding items of the current vehicle and the second target vehicle, the present application can decide whether to allocate some items to the second target vehicle, thereby achieving optimal utilization of resources. For example, when the first ratio is greater than 1, the lift is used to complete the first item of the current vehicle first, and it is decided whether to allocate the ditch to the second target vehicle according to the situation.
[0087] As a preferred implementation, the following specific examples may be considered: Assume that the item set of the current vehicle includes 10 first items and 15 third items, the item set of the second target vehicle A includes 12 first items and 8 third items, and the item set of the second target vehicle B includes 8 first items and 18 third items.
[0088] In this case, the first ratio of the current vehicle is 10 / 15 ≈ 0.67<1. According to the method of the present application, the third person is first assigned to use the ditch to prioritize the completion of the 15 third items of the current vehicle. Then, the number of first items of the current vehicle (10) is compared with the number of first items of the two second target vehicles. Since the number of first items of the second target vehicle A (12) is greater than the number of first items of the current vehicle (10), the first person is assigned to use the lift to prioritize the completion of the 12 first items of the second target vehicle A.
[0089] Through this allocation method, the trench and the lift can be fully utilized, while taking into account the maintenance needs of the current vehicle and the second target vehicle, thereby improving the overall maintenance efficiency.
[0090] Compared with the prior art, the technical solution of this application has the following advantages: First, this application takes into account the ratio of the number of maintenance items for different vehicles, rather than simply allocating resources according to the order in which the vehicles arrive. This approach can better balance the maintenance needs of different vehicles and improve overall maintenance efficiency.
[0091] Secondly, this application realizes dynamic allocation of resources by comparing the number of items of the current vehicle and the second target vehicle. This flexible allocation strategy can better cope with various situations in the actual maintenance process and avoid the problem of idle resources or long maintenance time for some vehicles.
[0092] Finally, the method of the present application takes into account the characteristics of trenches and lifts, as well as the skill levels of different maintenance personnel, making resource allocation more reasonable. For example, assigning highly skilled first-class personnel to projects that require the use of lifts can reduce the time of the preparation phase and improve overall maintenance efficiency.
[0093] In some embodiments, the maintenance level of each maintenance worker is determined according to the following steps: C1. Obtain the maintenance personnel's historical maintenance information, which includes the number of types of faults that the corresponding maintenance personnel has handled as the fourth person in the maintenance team and the number of faults of each type that have been handled; the fourth person is an idle maintenance personnel whose maintenance level is lower than the first preset value; C2. Determine the maintenance level of the corresponding maintenance personnel based on the number of types and the number of processes.
[0094] In actual application, different faults will cause different vehicle performances, and the difference in vehicle performance will often affect the maintenance personnel's operation of the lift, thus becoming a factor affecting the maintenance personnel's proficiency in using the lift. Among them, the fault type can be classified by the specific faulty parts. For example, a damaged vehicle suspension causes the vehicle to bump when driving. Compared with a vehicle with normal suspension, a vehicle with damaged suspension is obviously more difficult to accurately park at the lift's stuck point. If the maintenance personnel has never handled a vehicle with damaged suspension, it is likely to take more time to correctly park the vehicle on the lift, which undoubtedly reflects the maintenance personnel's low proficiency in using the lift. In addition, the fault type can also be classified according to the vehicle's operating performance. For example, if the vehicle cannot start, the maintenance personnel may need to use equipment such as a forklift or electric hoist to transfer the vehicle to a lift. Compared with a vehicle that can start normally, it is obvious that the maintenance personnel will need to spend more time to properly park the vehicle that cannot be started on the lift. This undoubtedly also reflects the maintenance personnel's low proficiency in the use of the lift (the maintenance personnel's proficiency in the use of the lift in this application is not limited to the operation of the lift, but also includes the operation of equipment that assists in transferring the vehicle to the lift).
[0095] This embodiment determines the maintenance level by collecting and analyzing the maintenance personnel's historical maintenance data. The solution considers two dimensions: the number of fault types handled by the maintenance personnel and the number of fault types handled. Among them, the number of fault types reflects the breadth of maintenance experience, and the number of fault types handled reflects the depth of maintenance experience. This evaluation method can objectively measure the maintenance personnel's ability.
[0096] The technical solution mainly includes two core steps: first, obtain the maintenance personnel's historical maintenance information, including the number of fault types and the number of each type of processing; then determine the maintenance level based on this data. In this way, the maintenance personnel's skill level can be comprehensively evaluated, providing a basis for the reasonable allocation of maintenance tasks. At the same time, it also points out the direction for the maintenance personnel to improve their skills.
[0097] Compared with the existing technology, the traditional method often only considers the total working years of the maintenance personnel or the total number of faults handled to assess the level, which easily leads to one-sided assessment. This application makes the assessment more comprehensive and objective by considering both the breadth of fault types and the depth of handling, thereby improving the rationality and efficiency of maintenance task allocation.
[0098] In some embodiments, the specific steps in step C2 include: C21. When the number of types is greater than or equal to the second preset value and the number of various types of faults processed is greater than or equal to the third preset value, the maintenance level of the corresponding maintenance personnel is set to be greater than or equal to the first preset value; C22. When the number of types is less than the second preset value and the number of processed fault types of all types is less than the third preset value, the maintenance level of the corresponding maintenance personnel is set to be less than the first preset value; C23. When the number of types is less than the second preset value and the number of processed parts of the fault types is greater than or equal to the third preset value, determine the maintenance level of the corresponding maintenance personnel according to the fault type of the current vehicle.
[0099] Furthermore, the specific steps in step C23 include: C231. The fault type whose processing quantity is greater than or equal to the third preset value is taken as the target type; if the fault type of the current vehicle belongs to the target type, the maintenance level of the corresponding maintenance personnel is set to be greater than or equal to the first preset value, otherwise the maintenance level of the corresponding maintenance personnel is set to be less than the first preset value.
[0100] This embodiment sets multiple judgment conditions and comprehensively considers the number of fault types handled by the maintenance personnel and the number of each type of faults handled, thereby realizing a reasonable determination of the maintenance level of the maintenance personnel. This method not only considers the comprehensive ability of the maintenance personnel, but also takes into account the professionalism of specific fault types, so as to more accurately evaluate the actual maintenance ability of the maintenance personnel, which is helpful for the subsequent personnel deployment work.
[0101] There is a close correlation and interaction between these features. The comparison between the number of types and the second preset value reflects the breadth of the types of faults that the maintenance personnel can handle, while the comparison between the number of types of faults handled and the third preset value reflects the depth of the maintenance personnel's handling of specific faults. The combination of these two dimensions enables this application to comprehensively evaluate the maintenance personnel's ability.
[0102] For example, when a maintenance worker has handled 12 different fault types (greater than the second preset value of 10) and has handled each fault type at least 8 times (greater than the third preset value of 5), this indicates that the maintenance worker has extensive fault handling experience and in-depth expertise, so his maintenance level can be set to 4 (greater than the first preset value of 3).
[0103] On the contrary, if a maintenance worker has only handled 8 types of faults (less than the second preset value of 10), and the number of times each fault type has been handled does not exceed 3 times (less than the third preset value of 5), this indicates that the maintenance worker's experience and expertise are relatively insufficient, so his maintenance level can be set to 2 (less than the first preset value of 3).
[0104] For the intermediate situation, the present application introduces an additional factor, namely, the current vehicle fault type. The purpose of this design is to identify the maintenance personnel's expertise in specific fault types even if their overall experience is insufficient. For example, although a maintenance personnel has only handled 9 types of faults (less than the second preset value of 10), he has handled engine-related faults 15 times (greater than the third preset value of 5). If the current vehicle happens to exhibit an engine fault, it can be considered that the maintenance personnel is capable of handling such a fault, and therefore their maintenance level can be set to a higher level; for another example, a maintenance personnel has handled vehicle bumpy driving faults more times than the third preset value, and if the current vehicle happens to exhibit a bumpy driving fault, their maintenance level can be set to a higher level.
[0105] This design fully considers the diversity and professionalism of the maintenance personnel's skills, and avoids the limitation of simply summarizing the maintenance personnel's ability with a single number. In this way, the application can more accurately evaluate the maintenance personnel's actual maintenance ability, thereby providing a more reliable basis for subsequent personnel deployment.
[0106] In practical applications, the technical solution of the present application can be implemented by the following steps: First, the system collects and stores each maintenance worker's historical maintenance records, which include each type of fault the maintenance worker has handled and the number of times he or she has handled it.
[0107] Secondly, the system will set three key parameters: the first preset value (such as 3, indicating a medium maintenance level), the second preset value (such as 10, indicating the minimum number of fault types that need to be mastered) and the third preset value (such as 5, indicating the minimum number of times each fault type needs to be handled).
[0108] Then, when it is necessary to determine the maintenance level of a maintenance worker, the system will perform the following judgments: 1. Count the number of fault types (number of categories) that the maintenance worker has handled.
[0109] 2. Check the number of times each fault type is processed.
[0110] 3. If the number of types is greater than or equal to 10, and the number of times each fault type is handled is greater than or equal to 5, the maintenance level of the maintenance worker is set to greater than or equal to 3.
[0111] 4. If the number of types is less than 10, and the number of times each fault type is handled is less than 5, the maintenance level of the maintenance worker is set to less than 3.
[0112] 5. If the number of types is less than 10, but the number of times that some fault types have been handled is greater than or equal to 5, the system will further check the fault type of the vehicle currently in need of repair. If the fault type happens to be one of the types that the repairman has handled more times, the repairman's maintenance level may be set to a higher level.
[0113] In this way, the application can flexibly determine the maintenance level of the maintenance worker based on the maintenance worker's historical maintenance information and current maintenance needs. This method not only takes into account the maintenance worker's overall experience, but also identifies the maintenance worker's expertise in specific areas, thereby providing a more accurate basis for the personnel deployment of the vehicle maintenance system.
[0114] Compared with the prior art, the technical solution of this application has the following advantages: 1. Multi-dimensional evaluation: This application not only considers the number of fault types handled by the maintenance personnel, but also the number of times each fault type is handled. This multi-dimensional evaluation method can more comprehensively reflect the actual ability of the maintenance personnel.
[0115] 2. Flexibility: For intermediate situations, this application introduces the factor of the current vehicle fault type, so that the evaluation results can better adapt to actual maintenance needs.
[0116] 3. Objectivity: By setting specific numerical standards (such as the second preset value and the third preset value), the evaluation method of the present application is more objective and reduces the influence of subjective factors.
[0117] 4. Scalability: The technical solution of this application can adjust various preset values according to actual needs, so that it can adapt to maintenance systems of different sizes and types.
[0118] In this way, the present application effectively solves the problem of how to determine the maintenance level based on the maintenance personnel's historical maintenance information, and provides a more scientific and reasonable basis for the personnel deployment of the vehicle maintenance system, thereby helping to improve the efficiency and quality of the entire maintenance system.
[0119] This method more accurately evaluates the professional ability of the maintenance personnel by analyzing the types of faults handled by the maintenance personnel in the past and the number of faults handled. Specifically, when the number of faults handled for a certain type reaches or exceeds a third preset value, it can be considered that the maintenance personnel has accumulated rich experience in this type of fault and classifies it as a target type. Then, the maintenance level of the maintenance personnel is determined based on whether the fault type of the vehicle currently in need of maintenance belongs to these target types.
[0120] The core of this method is to establish the correlation between the maintenance worker's experience and the specific fault type. By setting the processing quantity threshold (the third preset value), the fault types that the maintenance worker is really good at can be screened out. This not only takes into account the maintenance worker's overall experience, but also pays special attention to their expertise in specific fault types.
[0121] In practical applications, the third preset value can be adjusted according to specific circumstances. For example, for more common fault types, the third preset value can be set relatively high, such as 50 times; and for more rare but important fault types, the third preset value can be set relatively low, such as 10 times. This flexible setting can better reflect the characteristics and difficulty of different fault types.
[0122] When a fault type is determined to be a target type, the system will compare it with the fault type of the vehicle that currently needs to be repaired. If the match is successful, it means that the repairman has rich experience in handling the current fault, so his repair level is set to a higher level (greater than or equal to the first preset value). This ensures that repairmen with relevant expertise give priority to handling the fault types they are good at.
[0123] On the contrary, if the fault type of the current vehicle does not belong to the target type of the repairman, the repair level is set to a lower level (less than the first preset value). This does not mean that the repairman cannot handle this type of fault, but it means that he has relatively less experience in this regard compared to other fault types. This setting can help managers allocate maintenance tasks more reasonably and avoid assigning unfamiliar fault types to repairmen who lack relevant experience.
[0124] For example, suppose that a third preset value is set to 30 times in a maintenance system. Maintenance worker A has handled 40 electronic control system failures, 25 engine failures, and 35 transmission failures in his past work. According to the method of the present application, electronic control system failures and transmission failures will be identified as target types for maintenance worker A.
[0125] Now there is a car that needs to be repaired, and its fault type is a gearbox fault. The system will compare this fault type with the target type of repairman A and find that it matches successfully. Therefore, the system will set the repairman A's repair level to be greater than or equal to the first preset value (assuming the first preset value is 8, then the repairman A's repair level may be set to 9). This shows that repairman A is very suitable for handling this gearbox fault repair task.
[0126] On the contrary, if a vehicle that needs engine repair comes in, since engine failure does not belong to the target type of repairman A, the system will set the repair level of repairman A to be less than the first preset value (for example, 7). This does not mean that repairman A is completely incapable of handling engine failures, but rather indicates that he has relatively less experience in this regard compared to other types of failures.
[0127] In this way, the technical solution of the present application can more accurately evaluate the professional ability of the maintenance personnel and dynamically adjust the maintenance personnel's level according to specific maintenance needs. This method not only takes into account the maintenance personnel's overall experience, but also pays special attention to their expertise in specific fault types, so that maintenance tasks can be more reasonably allocated and maintenance efficiency and quality can be improved.
[0128] Compared with the prior art, the technical solution of the present application has the following advantages: First, it provides a more refined method for evaluating the ability of maintenance personnel, which no longer simply relies on overall experience, but takes into account the maintenance personnel's expertise in specific fault types. Second, this method can dynamically adjust the maintenance personnel's level, making the allocation of maintenance tasks more flexible and reasonable. Finally, by matching the maintenance personnel's expertise with specific maintenance needs, the maintenance efficiency and quality can be significantly improved, and maintenance errors or delays caused by lack of experience can be reduced.
[0129] Please refer to Figure 2 , Figure 2 A personnel dispatching device for a vehicle maintenance system in some embodiments of the present invention is applied to a vehicle maintenance system with a trench and a lift. The personnel dispatching device for the vehicle maintenance system is integrated in a back-end control device in the form of a computer program, and includes: The processing module 100 is used to determine all the maintenance items that need to be completed according to the fault type of the current vehicle and use them as a project set; all the maintenance items in the project set can be completed through the trench or the lift; The acquisition module 200 is used to determine the maintenance level of each maintenance worker, obtain the maintenance level of all idle maintenance workers on site, and use the idle maintenance workers whose maintenance level is greater than or equal to the first preset value as the first personnel; the higher the maintenance level, the higher the proficiency of the corresponding maintenance worker in using the lift; The allocation module 300 is used to set the maintenance items that can only be completed by the lift as the first item; when the project set includes the first item, select at least one idle maintenance worker to form a maintenance team and assign the maintenance team to complete all maintenance items in the project set; the maintenance team includes at least one first person.
[0130] In some embodiments, the deployment module 300 is used to select at least one idle maintenance worker to form a maintenance team and assign the maintenance team to complete all maintenance projects in the project set when executing: S3A1. Get the number of the first target vehicle and use it as the first number; the first target vehicle is another vehicle that is repaired at the same time as the current vehicle, and the project set of the first target vehicle includes only the first project; S3A2 obtains the number of the first personnel and serves as the second number; S3A3. The maintenance items that can be completed in the trench are taken as the second items, and the idle maintenance personnel whose maintenance level is lower than the first preset value are taken as the second personnel; when the second number is less than or equal to the first number, and the project set of the current vehicle contains the first project and the second project, at least one first person and at least one second person are selected to form the maintenance group of the current vehicle; S3A4. When assigning the maintenance team of the current vehicle to complete all maintenance items in the corresponding project set, assign the second person in the maintenance team of the current vehicle to use the ditch to prioritize completing all second items in the project set of the current vehicle, and assign the first person in the maintenance team of the current vehicle to use the lift to prioritize completing all first items in the project set of the first target vehicle.
[0131] In some embodiments, the deployment module 300 is used to select at least one idle maintenance worker to form a maintenance team and assign the maintenance team to complete all maintenance projects in the project set when executing: S3B1 will be able to complete the maintenance project trench as the third project; get the number of second target vehicles and as the third number; the second target vehicle is the other vehicle repaired at the same time as the current vehicle, and the second target vehicle project set includes the first project and the third project; S3B2 obtains the number of the first personnel and serves as the fourth number; S3B3. The idle maintenance personnel whose maintenance level is lower than the first preset value are used as the third personnel; when the fourth number is less than or equal to the third number, and the project set of the current vehicle includes the first project and the third project, at least one first person and at least one third person are selected to form the maintenance group of the current vehicle; S3B4. Take the ratio of the number of the first item and the third item in the project set of the current vehicle as the first ratio; according to the first ratio and the number of the first item and the third item in the project set of each second target vehicle, assign the maintenance team of the current vehicle to complete part of the maintenance items in the project set of the current vehicle and part of the maintenance items in the project set of one of the second target vehicles.
[0132] In certain embodiments, the allocation module 300 is used to assign a maintenance team of the current vehicle to complete some maintenance items in the item set of the current vehicle and some maintenance items in the item set of one of the second target vehicles according to the first ratio and the quantity of the first items and the third items in the item set of each second target vehicle: S3B41. The number of all first items in the current vehicle's project set is taken as the fifth number, and the number of all third items in the current vehicle's project set is taken as the sixth number; the first ratio is the ratio of the fifth number to the sixth number; S3B42. The number of all first items in the second target vehicle's project set is taken as the seventh number; the number of all third items in the second target vehicle's project set is taken as the eighth number; S3B43. When the first ratio is less than 1, the third person in the maintenance group of the current vehicle is assigned to use the ditch to preferentially complete all third items in the project set of the current vehicle, and the fifth quantity is compared with the seventh quantity of each second target vehicle respectively. If there is a second target vehicle with a seventh quantity greater than the fifth quantity, the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the second target vehicle with the largest seventh quantity; otherwise, the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the current vehicle; S3B44. When the first ratio is equal to 1, the third person in the maintenance group of the current vehicle is assigned to use the ditch to prioritize the completion of all third items in the project set of the current vehicle, and the first person in the maintenance group of the current vehicle is assigned to use the lift to prioritize the completion of all first items in the project set of the current vehicle; S3B45. When the first ratio is greater than 1, the first person in the maintenance group of the current vehicle is assigned to use the lift to complete all the first items in the project set of the current vehicle in priority, and the sixth number is compared with the eighth number of each second target vehicle respectively; if there is a second target vehicle whose eighth number is greater than the sixth number, the third person in the maintenance group of the current vehicle is assigned to use the ditch to complete all the third items in the project set of the second target vehicle with the largest eighth number in priority; otherwise, the third person in the maintenance group of the current vehicle is assigned to use the ditch to complete all the third items in the project set of the current vehicle in priority.
[0133] In some embodiments, a grading module 400 is further included, which is used to determine the maintenance grade of each maintenance worker according to the following steps: C1. Obtain the maintenance personnel's historical maintenance information, which includes the number of types of faults that the corresponding maintenance personnel has handled as the fourth person in the maintenance team and the number of faults of each type that have been handled; the fourth person is an idle maintenance personnel whose maintenance level is lower than the first preset value; C2. Determine the maintenance level of the corresponding maintenance personnel based on the number of types and the number of processes.
[0134] In some embodiments, the classification module 400 is used to determine the maintenance level of the corresponding maintenance personnel according to the number of categories and the number of processing operations. C21. When the number of types is greater than or equal to the second preset value and the number of various types of faults processed is greater than or equal to the third preset value, the maintenance level of the corresponding maintenance personnel is set to be greater than or equal to the first preset value; C22. When the number of types is less than the second preset value and the number of processed fault types of all types is less than the third preset value, the maintenance level of the corresponding maintenance personnel is set to be less than the first preset value; C23. When the number of types is less than the second preset value and the number of processed parts of the fault types is greater than or equal to the third preset value, determine the maintenance level of the corresponding maintenance personnel according to the fault type of the current vehicle.
[0135] In some embodiments, the grading module 400 is used to determine the maintenance level of the corresponding maintenance worker according to the fault type of the current vehicle when executing: C231. The fault type whose processing quantity is greater than or equal to the third preset value is taken as the target type; if the fault type of the current vehicle belongs to the target type, the maintenance level of the corresponding maintenance personnel is set to be greater than or equal to the first preset value, otherwise the maintenance level of the corresponding maintenance personnel is set to be less than the first preset value.
[0136] Please refer to Figure 3 , Figure 3 The present invention provides a structural diagram of an electronic device provided by an embodiment of the present invention. The present invention provides an electronic device 13, including: a processor 1301 and a memory 1302. The processor 1301 and the memory 1302 are interconnected and communicate with each other through a communication bus 1303 and / or other forms of connection mechanisms (not shown). The memory 1302 stores computer-readable instructions executable by the processor 1301. When the electronic device is running, the processor 1301 executes the computer-readable instructions to execute the personnel deployment method of the vehicle maintenance system in any optional implementation of the above embodiment to achieve the following functions: according to the fault of the current vehicle, Determine all maintenance items that need to be completed according to the fault type and use them as a project set; all maintenance items in the project set can be completed through the trench or the lift; after determining the maintenance level of each maintenance worker, obtain the maintenance level of all idle maintenance workers on site, and use the idle maintenance workers whose maintenance level is greater than or equal to the first preset value as the first personnel; the higher the maintenance level, the higher the proficiency of the corresponding maintenance worker in using the lift; use the maintenance items that can only be completed by the lift as the first items; when the project set contains the first item, select at least one idle maintenance worker to form a maintenance team and assign the maintenance team to complete all maintenance items in the project set; the maintenance team contains at least one first person.
[0137] An embodiment of the present invention provides a computer-readable storage medium having a computer program stored thereon. When the computer program is executed by a processor, the personnel deployment method of a vehicle maintenance system in any optional implementation of the above-mentioned embodiment is executed to achieve the following functions: determining all maintenance items that need to be completed according to the fault type of the current vehicle and taking them as a project set; all maintenance items in the project set can be completed through a trench or a lift; after determining the maintenance level of each maintenance worker, obtaining the maintenance level of all idle maintenance workers on site, and taking the idle maintenance workers whose maintenance level is greater than or equal to a first preset value as the first personnel; the higher the maintenance level, the higher the proficiency of the corresponding maintenance worker in using the lift; taking the maintenance items that can only be completed by the lift as the first items; when the project set contains the first item, selecting at least one idle maintenance worker to form a maintenance group and assigning the maintenance group to complete all maintenance items in the project set; the maintenance group contains at least one first personnel.
[0138] Among them, the computer-readable storage medium can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable red-only memory (PROM), read-only memory (ROM), magnetic storage, flash memory, magnetic disk or optical disk.
[0139] In the embodiments provided by the present invention, it should be understood that the disclosed devices and methods can be implemented in other ways. The device embodiments described above are only schematic. For example, the division of the units is only a logical function division. There may be other division methods in actual implementation. For example, multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be through some communication interfaces, and the indirect coupling or communication connection of devices or units can be electrical, mechanical or other forms.
[0140] In addition, the units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
[0141] Furthermore, the functional modules in the various embodiments of the present invention may be integrated together to form an independent part, or each module may exist independently, or two or more modules may be integrated to form an independent part.
[0142] In this document, relational terms such as first and second, etc. are used merely to distinguish one entity or operation from another entity or operation, but do not necessarily require or imply any such actual relationship or order between these entities or operations.
[0143] The above description is only an embodiment of the present invention and is not intended to limit the protection scope of the present invention. For those skilled in the art, the present invention may have various modifications and variations. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.
Claims
1. A personnel deployment method for a vehicle maintenance system, applied to a vehicle maintenance system with a trench and a lift, characterized in that: The following steps are involved: S1. Determine all the maintenance items that need to be completed according to the current vehicle fault type and use them as a project set; all maintenance items in the project set can be completed through the trench or the lift; S2. After determining the maintenance level of each maintenance worker, obtain the maintenance level of all idle maintenance workers on site, and use the idle maintenance worker whose maintenance level is greater than or equal to the first preset value as the first person; the higher the maintenance level, the higher the proficiency of the corresponding maintenance worker in using the lift; S3. Take the maintenance items that can only be completed by the lift as the first items; when the project set includes the first item, select at least one of the idle maintenance personnel to form a maintenance team and assign the maintenance team to complete all the maintenance items in the project set; the maintenance team includes at least one of the first personnel.
2. The personnel deployment method of the vehicle maintenance system according to claim 1, characterized in that: The specific steps in step S3 include: S3A1. Obtain the number of the first target vehicle and use it as the first number; the first target vehicle is another vehicle that is repaired at the same time as the current vehicle, and the project set of the first target vehicle includes only the first project; S3A2 obtains the number of the first personnel and serves as the second number; S3A3. The maintenance items that can be completed by the trench are taken as the second items, and the idle maintenance personnel whose maintenance level is lower than the first preset value are taken as the second personnel; when the second number is less than or equal to the first number, and the project set of the current vehicle includes the first item and the second item, at least one of the first personnel and at least one of the second personnel are selected to form the maintenance group of the current vehicle; S3A4. When assigning the maintenance team of the current vehicle to complete all maintenance items in the corresponding project set, assign the second person in the maintenance team of the current vehicle to use the ditch to prioritize completing all second items in the project set of the current vehicle, and assign the first person in the maintenance team of the current vehicle to use the lift to prioritize completing all first items in the project set of the first target vehicle.
3. The personnel deployment method of the vehicle maintenance system according to claim 1, characterized in that: The specific steps in step S3 include: S3B1. The maintenance items that can be completed in the trench are taken as the third item; the number of the second target vehicle is obtained and taken as the third number; the second target vehicle is another vehicle that is repaired at the same time as the current vehicle, and the project set of the second target vehicle includes the first item and the third item; S3B2 obtains the number of the first personnel and serves as the fourth number; S3B3. The idle maintenance personnel whose maintenance level is lower than the first preset value are used as the third personnel; when the fourth number is less than or equal to the third number, and the item set of the current vehicle includes the first item and the third item, at least one of the first personnel and at least one of the third personnel are selected to form a maintenance group for the current vehicle; S3B4. Take the ratio of the number of the first item and the third item in the project set of the current vehicle as a first ratio; according to the first ratio and the number of the first item and the third item in the project set of each of the second target vehicles, assign the maintenance team of the current vehicle to complete some maintenance items in the project set of the current vehicle and some maintenance items in the project set of one of the second target vehicles.
4. The personnel deployment method of the vehicle maintenance system according to claim 3, characterized in that: The specific steps in step S3B4 include: S3B41. The number of all first items in the current vehicle's project set is taken as the fifth number, and the number of all third items in the current vehicle's project set is taken as the sixth number; the first ratio is the ratio of the fifth number to the sixth number; S3B42. The number of all first items in the project set of the second target vehicle is taken as the seventh number; the number of all third items in the project set of the second target vehicle is taken as the eighth number; S3B43. When the first ratio is less than 1, the third person in the maintenance group of the current vehicle is assigned to use the ditch to preferentially complete all third items in the project set of the current vehicle, and the fifth number is compared with the seventh number of each second target vehicle respectively; if there is a second target vehicle whose seventh number is greater than the fifth number, the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the second target vehicle whose seventh number is the largest; otherwise, the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the current vehicle; S3B44. When the first ratio is equal to 1, the third person in the maintenance group of the current vehicle is assigned to use the ditch to preferentially complete all third items in the project set of the current vehicle, and the first person in the maintenance group of the current vehicle is assigned to use the lift to preferentially complete all first items in the project set of the current vehicle; S3B45. When the first ratio is greater than 1, the first person in the maintenance group of the current vehicle is assigned to use the lift to complete all the first items in the project set of the current vehicle in priority, and the sixth number is compared with the eighth number of each of the second target vehicles respectively; if there is a second target vehicle whose eighth number is greater than the sixth number, the third person in the maintenance group of the current vehicle is assigned to use the ditch to complete all the third items in the project set of the second target vehicle with the largest eighth number in priority; otherwise, the third person in the maintenance group of the current vehicle is assigned to use the ditch to complete all the third items in the project set of the current vehicle in priority.
5. The personnel deployment method of a vehicle maintenance system according to claim 1, characterized in that: Determine the maintenance level of each maintenance worker according to the following steps: C1. Obtaining historical maintenance information of the maintenance personnel, the historical maintenance information including the number of types of faults that the corresponding maintenance personnel as the fourth person in the maintenance group has handled and the number of different types of faults handled; the fourth person is an idle maintenance personnel whose maintenance level is lower than the first preset value; C2. Determine the maintenance level of the corresponding maintenance worker according to the number of types and the number of processing.
6. The personnel deployment method of the vehicle maintenance system according to claim 5, characterized in that: The specific steps in step C2 include: C21. When the number of types is greater than or equal to the second preset value and the number of various types of faults processed is greater than or equal to the third preset value, the maintenance level of the corresponding maintenance personnel is set to be greater than or equal to the first preset value; C22. When the number of types is less than the second preset value and the number of processed fault types of all types is less than the third preset value, the maintenance level of the corresponding maintenance personnel is set to be less than the first preset value; C23. When the number of types is less than the second preset value and the number of processed parts of the fault types is greater than or equal to the third preset value, determine the maintenance level of the corresponding maintenance worker according to the fault type of the current vehicle.
7. The personnel deployment method of the vehicle maintenance system according to claim 6, characterized in that: The specific steps in step C23 include: C231. Take the fault type whose processing quantity is greater than or equal to the third preset value as the target type; if the fault type of the current vehicle belongs to the target type, the maintenance level of the corresponding maintenance technician is set to be greater than or equal to the first preset value, otherwise the maintenance level of the corresponding maintenance technician is set to be less than the first preset value.
8. A personnel deployment device for a vehicle maintenance system, applied to a vehicle maintenance system with a trench and a lift, characterized in that: include: A processing module, used for determining all maintenance items that need to be completed according to the fault type of the current vehicle and taking them as a project set; all maintenance items in the project set can be completed through the trench or the lift; An acquisition module is used to determine the maintenance level of each maintenance worker, obtain the maintenance level of all idle maintenance workers on site, and use the idle maintenance worker whose maintenance level is greater than or equal to a first preset value as the first person; the higher the maintenance level, the higher the proficiency of the corresponding maintenance worker in using the lift; A deployment module is used to select the maintenance items that can only be completed by the lift as the first item; when the project set includes the first item, select at least one of the idle maintenance personnel to form a maintenance team and assign the maintenance team to complete all the maintenance items in the project set; the maintenance team includes at least one of the first personnel.
9. An electronic device, characterized in that: The method comprises a processor and a memory, wherein the memory stores computer-readable instructions. When the computer-readable instructions are executed by the processor, the steps in the personnel deployment method of the vehicle maintenance system according to any one of claims 1 to 7 are executed.
10. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, the steps of the personnel deployment method of a vehicle maintenance system as claimed in any one of claims 1 to 7 are executed.
Citation Information
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