Innovative service and technology-driven quality living service platform

Abstract

The invention relates to the field of software technology application, in particular to an innovative service and technology-driven quality living service platform, which adopts the technical scheme that brokers at all levels are stimulated through a multi-level joining and multi-level division mode, team cooperation is promoted, the flexibility of an organizational structure is improved, resource allocation is optimized, and platform cohesion is enhanced; the rapid development of the platform and the expansion of the market can be promoted; the working efficiency and the service quality of brokers are improved through a comprehensive business support mode, so that the brokers stand out of a housing estate agency market with intense competition; the visual operation control mode not only can improve the capability of responding to market changes, but also can improve the overall operation efficiency and profitability, and can promote the transparency and circulation of information, thereby motivating the enthusiasm and competitiveness of employees. According to the national broker mode, extensive social resources are mobilized, an incentive mechanism and benefit sharing are provided, the transaction efficiency and the customer satisfaction are improved, and more business opportunities and market competitiveness are brought to the platform.

Description

Technical Field

[0001] The present invention relates to the field of software technology applications, and in particular to a quality residential service platform driven by innovative services and technology. Background Art

[0002] In the real estate agency market, the MLS listing system is particularly mature. It is not only a marketing model, but also a rigorous and advanced industry standard and management model widely accepted by the industry. However, the technical solutions for promoting team collaboration, optimizing resource allocation and enhancing platform cohesion need to be improved. The development of the platform and the expansion of the market are limited. The work efficiency and service quality of brokers are relatively low. Therefore, the transaction efficiency and customer satisfaction are not satisfactory.

[0003] In view of this, we propose an innovative service and technology-driven quality living service platform to solve existing problems. Summary of the invention

[0004] The purpose of the present invention is to provide a quality residential service platform driven by innovative services and technology to solve the problems raised in the above-mentioned background technology.

[0005] To achieve the above purpose, the present invention provides the following technical solutions: a quality residential service platform driven by innovative services and technology, including: innovative service model, multi-level franchise and multi-level profit-sharing model, comprehensive business support model, visual business control model, B-end and C-end data interaction model, and universal brokerage model;

[0006] The innovative service model includes platform side, brokerage side and client side;

[0007] The multi-level franchising and multi-level profit-sharing models include free agent model, independent agent model, store manager franchising model, large store owner franchising model, and city general / deputy general manager management model;

[0008] The comprehensive business support model includes the maintainer model, the real property management model, the operation scope setting model, the viewing management model, the transaction after-sales model, and the financial management model;

[0009] The visual business operation and control modes include decision-making mode, resource allocation mode, and team collaboration mode;

[0010] The data interaction mode between the B-end and the C-end includes a private domain marketing customer acquisition mode;

[0011] The national brokerage model includes a social resource integration model, a profit-sharing incentive model, and an open housing and customer source model.

[0012] Furthermore, in the innovative service model:

[0013] The platform provides a franchise model, digital management and supervision functions, and housing information aggregation functions;

[0014] The brokerage end provides team management rules, unilateral property information, and instant commission and cash withdrawal functions;

[0015] The client provides quality rental and second-hand housing service functions, AI-assisted decision-making functions, and real-time transaction progress query functions.

[0016] Furthermore, in the multi-level franchising and multi-level profit-sharing model:

[0017] The free agent model has no fixed employer, accepts orders independently and shares profits;

[0018] The independent broker model is self-managed, responsible for its own profits and losses, and enjoys commissions;

[0019] The store manager franchise model manages the store, enjoys commissions and management fees, and has decision-making power;

[0020] The large store owner franchise model mentioned above invests in large stores and enjoys rights and interests and profit sharing;

[0021] The city general / deputy general management model is responsible for city operations and enjoys regional management and profit sharing.

[0022] Furthermore, in the comprehensive business support model:

[0023] The maintainer model scores or rewards brokers based on their maintenance performance;

[0024] The real estate management model uses software to verify the authenticity of the housing resources, monitor and score the authenticity of the housing resources;

[0025] The operation scope setting mode recommends house and customer information to the broker according to the operation scope;

[0026] The viewing management model helps brokers arrange and track clients’ house viewing activities, provides a follow-up and feedback mechanism after viewing, and helps brokers analyze client needs;

[0027] The transaction post-sales model provides tools for managing post-transaction services, and helps brokers improve service processes through the recording and analysis of after-sales services;

[0028] The financial management model helps brokers manage business income and expenses.

[0029] Furthermore, in the visual management and control mode:

[0030] The decision-making model allows intermediary companies to monitor performance indicators in real time and help management make data-based decisions;

[0031] The resource allocation model sets performance indicators based on its own business characteristics and market demand;

[0032] The team collaboration model shares data on the digital management platform.

[0033] Furthermore, in the data interaction mode between the B-end and the C-end:

[0034] The private domain marketing customer acquisition model has the functions of property push, browsing track management, and visitor dynamic management.

[0035] Furthermore, in the universal brokerage model:

[0036] The social resource integration model recruits social members to participate in sales activities, forms a sales network, and brings business opportunities and market coverage to the platform;

[0037] The profit-sharing incentive model adopts a multi-level incentive mechanism to expand the scope of incentives and expand the promotion scope of the platform's housing and customer sources;

[0038] The housing source and customer source opening model opens unilateral housing sources to all brokers.

[0039] Furthermore, in the real property management model:

[0040] Ways to use software to verify the authenticity of properties include on-site inspections and uploading photos.

[0041] Furthermore, in the transaction post-sale model:

[0042] The after-sales service includes contract management and customer feedback management.

[0043] Furthermore, in the financial management model:

[0044] The business income and expenses include performance sharing, commission calculation, and expense reimbursement.

[0045] Compared with the prior art, the present invention has the following beneficial effects:

[0046] The present invention motivates brokers at all levels through a multi-level franchising and multi-level profit-sharing model, promotes teamwork, improves the flexibility of the organizational structure, optimizes resource allocation, enhances platform cohesion, and provides brokers with a fair, transparent, and attractive platform for making money and growing, which helps to promote the rapid development of the platform and market expansion; improves brokers' work efficiency and service quality through a comprehensive business support model, so that brokers can stand out in the fiercely competitive real estate agency market; among them, the maintainer model ensures the accuracy and timeliness of house information, and motivates brokers to actively maintain house information; the house real management model ensures the authenticity of house information, improves the credibility of houses, and helps customers improve their identification of high-quality houses ; The operation scope setting model enables brokers to focus more on the markets they are familiar with, improving work efficiency and transaction rates; the transaction after-sales model improves customer satisfaction; the financial management model ensures financial accuracy and transparency; the visual operation and control model can not only improve decision-making efficiency and the ability to respond to market changes, but also optimize resource allocation, improve overall operational efficiency and profitability, and enhance team collaboration, promote information transparency and circulation, thereby stimulating employee enthusiasm and competitiveness; the national brokerage model mobilizes extensive social resources, provides incentive mechanisms and benefit sharing, improves transaction efficiency and customer satisfaction, and brings more business opportunities and market competitiveness to the platform. BRIEF DESCRIPTION OF THE DRAWINGS

[0047] Figure 1 This is a platform model diagram of the innovative service and technology-driven quality residential service platform of the present invention. DETAILED DESCRIPTION

[0048] The technical solution of the present invention is further described below in conjunction with the accompanying drawings and specific embodiments.

[0049] Embodiment 1

[0050] like Figure 1 As shown, the quality residential service platform driven by innovative services and technology includes: innovative service model, multi-level franchising and multi-level profit-sharing model, comprehensive business support model, visual operation and control model, B-end and C-end data interaction model, and universal brokerage model.

[0051] As an innovative MLS real estate agent alliance platform and a comprehensive service platform for quality living, the present invention provides a number of innovative services to meet the needs of the platform, client and brokerage ends; among them, the platform provides an open franchising model, digital management and supervision functions, and housing information aggregation functions; the brokerage end provides high-freedom team management rules, high-quality unilateral housing sources and high transaction rates, and instant commission and instant cash withdrawal functions; the client provides quality rental and second-hand housing service functions, AI-assisted decision-making functions, and real-time transaction progress query functions.

[0052] The multi-level franchising and multi-level profit-sharing models include the free broker model, the independent broker model, the store manager franchise model, the large store owner franchise model, and the city general / deputy general manager management model. They motivate brokers at all levels, promote teamwork, improve the flexibility of the organizational structure, optimize resource allocation, enhance platform cohesion, and provide brokers with a fair, transparent, and attractive platform for making money and growing, which helps promote the rapid development of the platform and market expansion. Among them, the free broker model has no fixed employer, flexible orders, and profit sharing; the independent broker model operates independently, is responsible for its own profits and losses, and enjoys higher profit sharing; the store manager franchise model manages stores, enjoys profit sharing and management fees, and has decision-making power; the large store owner franchise model invests in large stores, enjoys more rights and interests, and has a high profit sharing; the city general / deputy general manager management model is responsible for city operations and enjoys regional management and profit sharing.

[0053] The comprehensive business support model includes the maintenance mode, the real property management mode, the operation scope setting mode, the viewing management mode, the transaction after-sales mode, and the financial management mode. From property maintenance to financial management, each function point is designed to improve the work efficiency and service quality of brokers, so as to stand out in the fiercely competitive real estate agency market. Among them, the maintenance mode ensures the accuracy and timeliness of property information, scores or rewards brokers according to the maintenance effect, and encourages brokers to actively maintain property information. The real property management mode focuses on the authenticity of property information, and uses software to verify the authenticity of properties, including on-site inspections and photo uploads to improve the credibility of properties, monitor and score the authenticity of properties, and help customers identify high-quality properties. The operation scope setting mode recommends property and customer information to brokers according to the scope of operation, so that brokers can focus more on the market they are familiar with and improve work efficiency and transaction rate. The viewing management mode helps brokers arrange and track customers' house viewing activities, including time, location, and customer feedback, and provides a follow-up and feedback mechanism after viewing to help brokers analyze customer needs and optimize subsequent services. The transaction after-sales mode provides tools for managing post-transaction services. It includes contract management, customer feedback, and after-sales service. Through the recording and analysis functions of after-sales service, it helps brokers improve service processes and enhance customer satisfaction. The financial management model helps brokers manage business income and expenditure, including performance sharing, commission calculation, and expense reimbursement. The system quickly calculates and verifies income to ensure financial accuracy and transparency.

[0054] The visual business control mode includes decision-making mode, resource allocation mode, and team collaboration mode, providing a highly customized data dashboard function to help franchisees and alliance merchants to conduct digital management; the decision-making mode allows intermediary companies to monitor performance indicators in real time, such as transaction volume and customer source growth, to help management make data-based decisions, improve decision-making efficiency, and improve the ability to respond to market changes; the resource allocation mode sets performance indicators according to its own business characteristics and market demand, so as to allocate resources more accurately, which helps to invest limited resources in the most beneficial areas, optimize resource allocation, and improve overall operational efficiency and profitability; the team collaboration mode enables the data of the digital management platform to be shared by multiple teams and individuals, promoting the transparency and circulation of information. This sharing mechanism encourages collaboration among team members to work together to achieve performance goals. At the same time, transparent performance data also helps to stimulate employee enthusiasm and competitiveness and enhance team collaboration.

[0055] The data interaction mode between the B-end and the C-end includes a private domain marketing customer acquisition model. As a personal or store brand communication tool, it has the functions of property push, browsing track management, and visitor dynamic management.

[0056] The universal brokerage model includes the social resource integration model, the profit-sharing incentive model, and the housing and customer source opening model. By mobilizing extensive social resources, providing incentive mechanisms and benefit sharing, it improves transaction efficiency and customer satisfaction, and brings more business opportunities and market competitiveness to the platform. This model can not only expand the sales network and market coverage, but also improve transaction efficiency and customer satisfaction. It is an effective sales and marketing strategy; the social resource integration model recruits a wide range of social members to participate in sales activities to form a huge sales network, bringing more business opportunities and market coverage to the platform; the profit-sharing incentive model encourages universal brokers to actively participate in the release and transaction of housing and customer sources, and their recruiters can also get a share. The multi-level incentive mechanism further expands the scope of incentives, making more people willing to participate in and promote the platform's housing and customer sources; the housing and customer source opening model opens unilateral housing sources to universal brokers, improves the exposure rate of housing sources and transaction opportunities, and extensive social connections and personalized promotion methods can better understand customer needs and provide more personalized and accurate services, thereby improving customer satisfaction and loyalty.

[0057] The above-mentioned specific embodiments are only several preferred embodiments of the present invention. Based on the technical solutions of the present invention and the relevant inspirations of the above-mentioned embodiments, those skilled in the art can make various alternative improvements and combinations to the above-mentioned specific embodiments.

Claims

1. A quality residential service platform driven by innovative services and technology, characterized by: include: Innovative service model, multi-level franchising and multi-level profit-sharing model, comprehensive business support model, visual business control model, B-end and C-end data interaction model, universal brokerage model; The innovative service model includes platform side, brokerage side and client side; The multi-level franchising and multi-level profit-sharing models include free agent model, independent agent model, store manager franchising model, large store owner franchising model, and city general / deputy general manager management model; The comprehensive business support model includes the maintainer model, the real property management model, the operation scope setting model, the viewing management model, the transaction after-sales model, and the financial management model; The visual business operation and control modes include decision-making mode, resource allocation mode, and team collaboration mode; The data interaction mode between the B-end and the C-end includes a private domain marketing customer acquisition mode; The national brokerage model includes a social resource integration model, a profit-sharing incentive model, and an open housing and customer source model.

2. The innovative service and technology-driven quality residential service platform according to claim 1 is characterized by: In the innovative service model: The platform provides a franchise model, digital management and supervision functions, and housing information aggregation functions; The brokerage end provides team management rules, unilateral property information, and instant commission and cash withdrawal functions; The client provides quality rental and second-hand housing service functions, AI-assisted decision-making functions, and real-time transaction progress query functions.

3. The innovative service and technology-driven quality residential service platform according to claim 1 is characterized by: In the multi-level franchise and multi-level profit-sharing model: The free agent model has no fixed employer, accepts orders independently and shares profits; The independent broker model is self-managed, responsible for its own profits and losses, and enjoys commissions; The store manager franchise model manages the store, enjoys commissions and management fees, and has decision-making power; The large store owner franchise model mentioned above invests in large stores and enjoys rights and interests and profit sharing; The city general / deputy general management model is responsible for city operations and enjoys regional management and profit sharing.

4. The innovative service and technology-driven quality residential service platform according to claim 1 is characterized by: In full business support mode: The maintainer model scores or rewards brokers based on their maintenance performance; The real estate management model uses software to verify the authenticity of the housing resources, monitor and score the authenticity of the housing resources; The operation scope setting mode recommends house and customer information to the broker according to the operation scope; The viewing management model helps brokers arrange and track clients’ house viewing activities, provides a follow-up and feedback mechanism after viewing, and helps brokers analyze client needs; The transaction post-sales model provides tools for managing post-transaction services, and helps brokers improve service processes through the recording and analysis of after-sales services; The financial management model helps brokers manage business income and expenses.

5. The innovative service and technology-driven quality residential service platform according to claim 1 is characterized by: In the visual management control mode: The decision-making model allows intermediary companies to monitor performance indicators in real time and help management make data-based decisions; The resource allocation model sets performance indicators based on its own business characteristics and market demand; The team collaboration model shares data on the digital management platform.

6. The innovative service and technology-driven quality residential service platform according to claim 1 is characterized by: In the data interaction mode between the B-end and the C-end: The private domain marketing customer acquisition model has the functions of property push, browsing track management, and visitor dynamic management.

7. The innovative service and technology-driven quality residential service platform according to claim 1 is characterized by: In the universal brokerage model: The social resource integration model recruits social members to participate in sales activities, forms a sales network, and brings business opportunities and market coverage to the platform; The profit-sharing incentive model adopts a multi-level incentive mechanism to expand the scope of incentives and expand the promotion scope of the platform's housing and customer sources; The housing source and customer source opening model opens unilateral housing sources to all brokers.

8. The innovative service and technology-driven quality residential service platform according to claim 4 is characterized by: In the real property management mode: Ways to use software to verify the authenticity of properties include on-site inspections and uploading photos.

9. The innovative service and technology-driven quality residential service platform according to claim 4 is characterized by: In the transaction post-sale mode: The after-sales service includes contract management and customer feedback management.

10. The innovative service and technology-driven quality residential service platform according to claim 4 is characterized by: In the financial management model: The business income and expenses include performance sharing, commission calculation, and expense reimbursement.

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