Outpatient appointment blood collection management system and appointment blood collection management method

Abstract

The present invention relates to an outpatient appointment blood collection management system, comprising a self-service terminal, a calling terminal, a reporting terminal and a management center, characterized in that it also comprises a guiding terminal and a tube sticking terminal, wherein the guiding terminal and the tube sticking terminal are connected to the management center via a network; the guiding terminal comprises a self-service operation guiding touch display screen arranged on the self-service terminal and a blood collection code scanning operation guiding display screen arranged at each blood collection window; the tube sticking terminal comprises a blood collection tube barcode printer and an automatic tube sticking device. The present invention also discloses an appointment blood collection management method. The present invention improves the calling terminal and the guiding terminal, and adds a tube sticking terminal, thereby creating an equal, reasonable and orderly good medical environment; reducing the operating error rate of medical staff, reducing the work pressure of medical staff, and improving the blood collection efficiency of medical staff; facilitating patients to reasonably arrange their medical time and improving their medical experience; thereby improving the hospital service level, patient satisfaction and hospital image.

Description

Technical Field

[0001] The invention relates to an outpatient appointment blood sampling management system and an appointment blood sampling management method, belonging to the technical field of hospital intelligent management. Background Art

[0002] In recent years, the country has been working hard to improve the public health service system. With the continuous improvement of people's living standards, in the current situation of uneven distribution of medical resources, establishing a good doctor-patient relationship is an important part of building a harmonious society. Medical work involves the most concerned, most direct and most realistic interests of thousands of households. The whole society has higher and higher requirements for the service efficiency and service quality of medical service units. At the same time, hospitals themselves also need to improve their market competitiveness, improve work efficiency and enhance their service image.

[0003] The outpatient blood collection center of the hospital is a very important place in the hospital. During peak hours, patients have to wait in line for a long time and the workload of medical staff is very heavy. The general blood collection process in a hospital is as follows: the patient holds the test application form to the blood collection window, the medical staff scans the patient's identity barcode, checks the patient information, uses the barcode printer to print the barcode, manually affixes the barcode to the blood collection tube, prints the receipt, and collects blood. However, various problems will arise with the existing blood collection process, the blood collection efficiency is low, which causes inconvenience to patients, brings greater pressure to medical staff, and causes inconvenience to hospital management. Specifically: 1. The workload of medical staff is large, complaints occur from time to time, resulting in physical and mental exhaustion of doctors and patients, and the hospital satisfaction and hospital image are not high. Although some hospitals have self-service terminals, many patients (especially elderly patients) cannot operate by themselves and also need guidance from personnel. 2. It is easy to make mistakes when printing barcodes with a barcode printer and manually labeling blood collection tubes. Manual verification is prone to mistakes. Manual labeling cannot be recognized by the instrument due to height inconsistency. When there are many patients, the workload of medical staff increases and the work efficiency is low. 3. There is a lack of a reasonable calling system. Patients cut in line and gather in groups at the blood collection site, and the environment is chaotic and noisy. 4. There is a lack of a self-service reservation system, and the patient experience is poor. A lot of time is spent on queuing and waiting, which is not reasonably used. For example, the patent application with application number 201710071619.5 discloses a fully automatic blood collection management system and a blood collection method. The technical solution recorded in it is mainly suitable for patients without appointment blood collection, and does not include an implementation method for appointment blood collection, nor does it include SMS reminders, which cannot allow patients to make reasonable use of their time; at the same time, the solution does not contain a specific operation guidance solution, cannot guide patients well, and takes up a lot of guidance time for medical staff; after the report is released, there is no SMS reminder, which is not conducive to patients to arrange their time reasonably. Summary of the invention

[0004] The purpose of the present invention is to overcome the deficiencies in the prior art and to provide an outpatient appointment blood sampling management system and an appointment blood sampling management method.

[0005] The first object of the present invention is achieved by the following technical solutions:

[0006] The outpatient patient appointment blood collection management system includes a self-service terminal, a calling terminal, a report terminal and a management center. The self-service terminal is used to read patient identity information, query blood project information, select blood collection time, and print a queue calling list; the calling terminal is used to call numbers according to the queue order; the report terminal is used to self-service print reports. The management center is connected to the self-service terminal, the calling terminal and the report terminal through a network, and is used to receive query requests sent by the self-service terminal, send query requests to the HIS / LIS, receive query results sent by the HIS / LIS, send query results to the self-service terminal, generate blood collection queue numbers, and save patient queue information; the characteristic is that the management system also includes a guide terminal and a tube sticking terminal, and the guide terminal and the tube sticking terminal are connected to the management center through a network;

[0007] The guidance terminal includes a self-service operation guidance touch screen arranged on the self-service terminal and a blood collection code scanning operation guidance screen arranged at each blood collection window, wherein the self-service operation guidance touch screen is used to provide the patient with pictures, texts and video materials on how to use the self-service terminal, and the blood collection code scanning operation guidance screen is used to provide the patient with pictures, texts and video materials on how to scan the blood collection code;

[0008] The tube sticking terminal includes a blood collection tube barcode printer and an automatic tube sticking device. The blood collection tube barcode printer is connected to the calling terminal. While the calling terminal is calling the number, the blood collection tube barcode printer prints out the blood collection tube barcode containing the patient's personal information; the automatic tube sticking device is arranged at the exit of the blood collection tube barcode printer, and the automatic tube sticking device is used to receive the blood collection tube barcode and stick it on the corresponding category of blood collection tube.

[0009] As a further improvement of the present invention, the automatic tube sticking device includes a device bracket, a conveying mechanism and a stripping mechanism. The blood collection tube barcode printer is installed at one end of the device bracket, and the barcode printed by the blood collection tube barcode printer should face down; the conveying mechanism is arranged on the outlet side of the blood collection tube barcode printer, and the conveying mechanism includes an active roller, a driven roller, an elastic tension conveyor belt and a conveying motor. The active roller and the driven roller are respectively installed at the two ends of the device bracket, and the elastic tension conveyor belt is looped on the active roller and the driven roller. The conveying motor is installed on the device bracket, and the output shaft of the conveying motor is connected to one end of the active roller; the stripping mechanism includes a stripping support frame, a lower guide roller, a stripping knife, an upper guide roller, The bottom paper winding wheel and the winding motor, the stripping support frame is arranged beside the elastic tensioning conveyor belt and fixedly mounted on the device bracket, the lower guide roller is arranged at the outlet of the blood collection tube bar code printer and is lower than the outlet, the stripping knife is arranged in front of the lower guide roller and is located above the elastic tensioning conveyor belt, the height of the stripping knife is flush with the outlet of the blood collection tube bar code printer, the stripping knife is fixed on the stripping support frame, the upper guide roller is arranged at a rear position above the stripping knife, the outer peripheral surface of the upper guide roller is close to the cutting edge of the stripping knife but leaves a gap for the bottom paper to pass through, the bottom paper winding wheel is installed on the upper rear side of the stripping support frame, the winding motor is installed on the back side of the stripping support frame, and the output shaft of the winding motor is fixedly connected to the central axis of the bottom paper winding wheel.

[0010] As a further improvement of the present invention, a number of equally spaced micro-tube sticking cylinders are arranged along the elastic tensioning conveyor belt, the cylinder body of the micro-tube sticking cylinder is fixed on the side cross bar of the device bracket, the piston rod end of the micro-tube sticking cylinder is upwardly connected to a blood collection blood vessel fixing sleeve, the blood collection blood vessel fixing sleeve is used for inserting the blood collection blood vessel, and a tube sticking button for controlling the extension and retraction of the piston rod of the micro-tube sticking cylinder is installed on the device bracket.

[0011] As a further improvement of the present invention, the automatic tube sticking device also includes a negative pressure label suction mechanism, which includes a negative pressure cover and a vacuum pump. The elastic tension conveyor belt is a mesh structure. The negative pressure cover covers the lower side and surrounding areas of the elastic tension conveyor belt, leaving only the upper surface of the elastic tension conveyor belt exposed. The vacuum pump is connected to the interior of the negative pressure cover.

[0012] As a further improvement of the present invention, a limit baffle is provided at one end of the device bracket away from the blood collection tube barcode printer.

[0013] As a further improvement of the present invention, the self-service operation guiding touch display screen is arranged above the touch display screen of the self-service terminal, and the self-service operation guiding touch display screen is installed on the self-service terminal through a universal arm. The function of the self-service operation guiding touch display screen is the same as that of the touch display screen of the self-service terminal.

[0014] As a further improvement of the present invention, the calling terminal includes a large display screen for displaying queuing information and a calling touch screen for medical staff to call numbers, and the calling touch screen is connected to a patient-side scanner and a medical-side scanner.

[0015] As a further improvement of the present invention, the self-service operation guidance touch screen display is also provided with an assistance call button for calling medical staff for manual help.

[0016] As a further improvement of the present invention, the management system further includes an evaluation terminal, and the evaluation terminal is connected to the management center via a network.

[0017] The second object of the present invention is achieved by the following technical solutions:

[0018] A method for managing outpatient blood sampling appointments, characterized in that the method adopts the above-mentioned management system and is performed according to the following steps:

[0019] (1) Under the guidance of the self-service operation guidance touch screen of the guidance terminal, the patient's identity information and blood item information are identified through the self-service terminal, and then an appointment blood collection or non-appointment blood collection is selected, a blood collection queue number is generated, and a queue call list is printed through the self-service terminal;

[0020] (2) Patients without appointments enter the queue directly, while patients with appointments automatically enter the queue during their appointment time period;

[0021] (3) When it is the patient's turn to have blood drawn, the medical staff will call the patient's number through the calling terminal and print the blood collection barcode and tube through the tube sticking terminal;

[0022] (4) After the patient is called to the corresponding blood collection window by the called number terminal, he / she uses the scanner on the blood collection code scanning operation guide display screen to scan and enter personal information, and the medical staff and the patient conduct a two-way verification of the personal information;

[0023] (5) After the blood collection is completed, the medical staff scans the barcode of the blood collection tube through the call terminal to confirm that the blood collection is completed; then the call terminal plays the reminder message of the completion of the collection and the appointment of the next patient to remind the current patient to leave;

[0024] (6) After receiving the report SMS issued by the management center, the patient goes to the reporting terminal to print the test report by himself.

[0025] Compared with the prior art, the present invention has the following advantages:

[0026] The present invention has an ingenious structure and a reasonable design, improves the number calling terminal and the guidance terminal, and adds a tube sticking terminal, thereby creating an equal, reasonable, and orderly good medical environment; reducing the workload and operating error rate of medical staff, reducing the work pressure of medical staff, and improving the blood collection efficiency of medical staff; facilitating patients to reasonably arrange their medical time and improving their medical experience; thereby improving the hospital service level, patient satisfaction, and hospital image. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] Figure 1 It is a system structure principle block diagram of the present invention.

[0028] Figure 2 It is a structural principle block diagram of the calling terminal in the present invention.

[0029] Figure 3 It is a structural schematic diagram of a self-service terminal equipped with a self-service operation guiding touch display screen in the present invention.

[0030] Figure 4 It is a structural schematic diagram of the tube sticking terminal in the present invention.

[0031] Explanation of reference numerals: 1-self-service terminal, 2-calling terminal, 2.1-large display screen, 2.2-calling touch screen, 2.3-patient side scanner, 2.4-medical side scanner, 3-report terminal, 4-guidance terminal, 4.1-self-service operation guidance touch screen, 4.2-blood collection scanning operation guidance screen, 4.3-universal arm, 5-tube sticking terminal, 5.1-blood collection tube barcode printer, 5.2-device bracket, 5.3-active roller , 5.4-driven roller, 5.5-elastic tension conveyor belt, 5.6-conveyor motor, 5.7-peeling support frame, 5.8-lower guide roller, 5.9-peeling knife, 5.10-upper guide roller, 5.11-bottom paper winding wheel, 5.12-micro tube sticking cylinder, 5.13-side cross bar, 5.14-blood collection tube fixing sleeve, 5.15-negative pressure cover, 5.16-vacuum pump, 5.17-limit baffle, 6-management center, 7-evaluation terminal. DETAILED DESCRIPTION

[0032] The present invention will be further described below in conjunction with specific drawings and embodiments.

[0033] like Figure 1As shown, the embodiment discloses an outpatient patient appointment blood collection management system, which is mainly composed of a self-service terminal 1, a calling terminal 2, a report terminal 3, a guide terminal 4, a tube sticking terminal 5 and a management center 6. The self-service terminal 1 is used to read the patient's identity information, query the blood project information, select the blood collection time, and print the queue calling list; the calling terminal 2 is used to call the number according to the queue order; the report terminal 3 is used to print the report by self-service; the guide terminal 4 is used to guide the patient to perform self-service operations; the tube sticking terminal 5 is used to print the blood collection tube barcode containing the patient's personal information and stick it on the blood collection tube; the management center 6 is connected to the self-service terminal 1, the calling terminal 2, the report terminal 3, the guide terminal 4 and the tube sticking terminal 5 through the network, and the management center 6 is used to receive the query request sent by the self-service terminal 1, send the query request to the HIS / LIS, receive the query result sent by the HIS / LIS, send the query result to the self-service terminal 1, generate the blood collection queue number, and save the patient queue information.

[0034] The self-service terminal 1 in this embodiment is set in the waiting hall of the hospital blood collection center when in use. The self-service terminal 1 includes main components such as a touch screen, a camera, a code scanning device, a card reading device, an ID card recognition device, a voice playback device and a thermal printer. The self-service terminal 1 can identify the patient's identity in a variety of ways, such as scanning the barcode on the test application form by a code scanning device for identification, reading the medical card by a card reading device for identification, face recognition by a camera, and reading the ID card by an ID card recognition device for identification. The touch screen of the self-service terminal 1 is used to input instructions, such as querying blood project information, selecting a blood collection appointment time, and outputting print instructions. The thermal printer receives instructions and prints patient queuing information, which includes blood collection queue number, patient basic information, blood project information, blood project barcode, check-in time, appointment time and patient status. The voice playback device plays voice prompt information. The self-service terminal 1 can use existing products, so it will not be repeated here.

[0035] like Figure 2 As shown, in this embodiment, the calling terminal 2 includes a large display screen 2.1 for displaying queuing information and a calling touch screen 2.2 for medical staff to call numbers, and the calling touch screen 2.2 is connected to a patient-side code scanner 2.3 and a medical-side code scanner 2.4. The calling touch screen 2.2 can also be used for patient re-calling, passing numbers, blood collection tube re-printing, and barcode re-printing.

[0036] In this embodiment, the management center 6 is mainly a server, which is equipped with a database system and a short message sending system, provides queue calling data storage, provides various services (such as timing service) to other terminals, pushes appointment SMS messages and report SMS messages, is responsible for data interaction with the hospital HIS / LIS system, receives information requests from the self-service terminal 1 and the calling terminal 2, sends information to the self-service terminal 1, the calling terminal 2, the tube terminal 5 and the guidance terminal 4, and the timing service is used to retrieve the text messages to be sent from the background database. The text message sending system will send text messages to the mobile phone of the appointment patient when the appointment time is approaching, and will also send text messages to the patient's mobile phone after the report is released. The management center 6 can also adopt existing technologies, which will not be described here.

[0037] like Figure 1 , Figure 3 As shown, in this embodiment, the guide terminal 4 includes a self-service operation guide touch screen 4.1 set on the self-service terminal 1 and a blood collection code scanning operation guide screen 4.2 set at each blood collection window. The self-service operation guide touch screen 4.1 is used to provide the patient with pictures, texts and video materials on how to use the self-service terminal 1, and the blood collection code scanning operation guide screen 4.2 is used to provide the patient with pictures, texts and video materials on how to scan the blood collection code. The self-service operation guide touch screen 4.1 is set above the touch screen that comes with the self-service terminal 1. The self-service operation guide touch screen 4.1 is installed on the self-service terminal 1 through a universal arm 4.3. The function of the self-service operation guide touch screen 4.1 is the same as that of the touch screen that comes with the self-service terminal 1. In addition, the self-service operation guide touch screen 4.1 is also provided with an assist call button for calling for manual help from medical staff. When the patient still cannot complete independent operation under the guidance of the self-service operation guide touch screen 4.1, the assist call button can be used to call for manual help. Since the self-service operation guide touch screen 4.1 is installed through a universal arm 4.3, it is convenient for the turn-around service guide to help the patient operate.

[0038] like Figure 4 As shown, in this embodiment, the tube sticking terminal 5 includes a blood collection tube barcode printer 5.1 and an automatic tube sticking device. The blood collection tube barcode printer 5.1 is connected to the calling terminal 2. While the calling terminal 2 is calling the number, the blood collection tube barcode printer 5.1 prints out the blood collection tube barcode containing the patient's personal information; the automatic tube sticking device is arranged at the exit of the blood collection tube barcode printer 5.1, and the automatic tube sticking device is used to receive the blood collection tube barcode and stick it on the corresponding category of blood collection tube.

[0039] The automatic tube sticking device comprises a device bracket 5.2, a conveying mechanism and a stripping mechanism. The blood collection tube barcode printer 5.1 is installed at one end of the device bracket 5.2, and the barcode printed by the blood collection tube barcode printer 5.1 should face downward; the conveying mechanism is arranged at the outlet side of the blood collection tube barcode printer 5.1, and the conveying mechanism comprises an active roller 5.3, a driven roller 5.4, an elastic tension conveyor belt 5.5 and a conveying motor 5.6. The active roller 5.3 and the driven roller 5.4 are respectively installed at the two ends of the device bracket 5.2, and the elastic tension conveyor belt 5.5 is looped on the active roller 5.3 and the driven roller 5.4. The conveying motor 5.6 is installed on the device bracket 5.2, and the output shaft of the conveying motor 5.6 is connected to one end of the active roller 5.3; the stripping mechanism comprises a stripping support frame 5.7, a lower guide roller 5.8, a stripping knife 5.9, an upper guide roller 5.10, a bottom paper winding wheel 5.11 and a winding motor, the stripping support frame 5.7 is arranged beside the elastic tension conveyor belt 5.5 and is fixedly mounted on the device bracket 5.2, the lower guide roller 5.8 is arranged at the outlet of the blood collection tube bar code printer 5.1 and is lower than the outlet, the stripping knife 5.9 is arranged in front of the lower guide roller 5.8 and is located above the elastic tension conveyor belt 5.5, the height of the stripping knife 5.9 is flush with the outlet of the blood collection tube bar code printer 5.1, the stripping knife 5.9 is fixed on the stripping support frame 5.7, the upper guide roller 5.10 is arranged at a rear position above the stripping knife 5.9, the outer peripheral surface of the upper guide roller 5.10 is close to the cutting edge of the stripping knife 5.9 but leaves a gap for the bottom paper to pass through, the bottom paper winding wheel 5.11 is installed on the upper rear side of the stripping support frame 5.7, the winding motor is installed on the back of the stripping support frame 5.7, and the output shaft of the winding motor is fixedly connected to the central axis of the bottom paper winding wheel 5.11. With such arrangement, when working, the blood collection tube barcode printer 5.1 receives the instruction from the management center 6 and prints the barcode with the front side facing downwards, the winding motor starts to drive the base paper winding wheel 5.11 to rotate, and under the traction of the base paper winding wheel 5.11, the base paper of the barcode passes through the lower guide roller 5.8 and bypasses the upper guide roller 5.10, and the stripping knife 5.9 strips the blood collection tube barcode from the base paper, and the stripped blood collection tube barcode falls on the elastic tension conveyor belt 5.5 in the conveying mechanism, and the conveying motor 5.6 drives the elastic tension conveyor belt 5.5 to rotate, so that multiple blood collection tube barcodes are evenly distributed on the elastic tension conveyor belt 5.5. At this time, the medical staff only needs to simply press the blood collection tube onto the elastic tension conveyor belt 5.5, and the elastic tension conveyor belt 5.5 is deformed after being compressed and partially wraps the blood collection tube, so that the blood collection tube barcode can be attached to the blood collection tube.

[0040] like Figure 4As shown, in this embodiment, a number of equally spaced micro-tube sticking cylinders 5.12 are arranged along the elastic tension conveyor belt 5.5, the cylinder body of the micro-tube sticking cylinder 5.12 is fixed on the side cross bar 5.13 of the device bracket 5.2, and the piston rod end of the micro-tube sticking cylinder 5.12 is upwardly connected to a blood collection tube fixing sleeve 5.14, and the blood collection tube fixing sleeve 5.14 is used to insert the blood collection tube, and a tube sticking button for controlling the extension and retraction of the piston rod of the micro-tube sticking cylinder 5.12 is installed on the device bracket 5.2. With such arrangement, while the medical staff is calling the patient's number, the management center 6 will display the patient's information on the computer screen at the medical staff's place. The medical staff can take the required blood collection tubes in advance and insert them into the blood collection tube fixing sleeve 5.14. After the bar codes of multiple blood collection tubes are evenly distributed on the elastic tension conveyor belt 5.5, the tube sticking button is pressed, and the piston rod of the micro tube sticking cylinder 5.12 retracts, driving the blood collection tubes in the multiple blood collection tube fixing sleeves 5.14 to move downward synchronously, thereby realizing the automatic tube sticking operation of multiple blood collection tubes.

[0041] like Figure 4 As shown, in this embodiment, the automatic tube sticking device further includes a negative pressure label suction mechanism, which includes a negative pressure cover 5.15 and a vacuum pump 5.16. The elastic tension conveyor belt 5.5 is a mesh structure. The negative pressure cover 5.15 covers the lower side and surrounding of the elastic tension conveyor belt 5.5, and only the upper surface of the elastic tension conveyor belt 5.5 is exposed. The vacuum pump 5.16 is connected to the inside of the negative pressure cover 5.15. In this way, after the vacuum pump 5.16 is started, negative pressure will be formed in the negative pressure cover 5.15, and the elastic tension conveyor belt 5.5 is a breathable mesh structure, so that the blood collection tube barcode can be stably and reliably maintained on the elastic tension conveyor belt 5.5, which is convenient for subsequent tube sticking operations. In addition, the tube sticking terminal 5 in this embodiment can not only print barcodes and stick tubes, but also print barcodes without sticking tubes.

[0042] like Figure 4 As shown, in this embodiment, a limit baffle 5.17 is arranged at one end of the device support 5.2 away from the blood collection tube bar code printer 5.1. In this way, the limit baffle 5.17 can play a role in aligning the blood collection tube bar code.

[0043] In the present invention, the management system further comprises an evaluation terminal 7, which is connected to the management center 6 via a network and is used by patients to evaluate the service of blood drawers. The evaluation terminal 7 is a prior art and will not be described in detail here.

[0044] Example 2

[0045] Example 2 discloses a method for managing outpatient blood sampling appointments. The method uses the above-mentioned management system and is performed according to the following steps:

[0046] (1) Under the guidance of the self-service operation guidance touch screen 4.1 of the guidance terminal 4, the patient's identity information and blood item information are identified through the self-service terminal 1, and then a scheduled blood collection or a non-scheduled blood collection is selected, a blood collection queue number is generated, and a queue call list is printed through the self-service terminal 1;

[0047] (2) Patients without appointments enter the queue directly, while patients with appointments automatically enter the queue during their appointment time period;

[0048] (3) When it is the patient's turn to have blood drawn, the medical staff calls the patient's number through the calling terminal 2, and prints the blood drawing barcode and the tube through the tube sticking terminal 5;

[0049] (4) After the patient is called to the corresponding blood collection window by the called number terminal 2, he / she uses the scanner on the blood collection code scanning operation guide display screen 4.2 to scan and input personal information, and the medical staff and the patient conduct a two-way verification of the personal information;

[0050] (5) After the blood collection is completed, the medical staff scans the barcode of the blood collection tube through the calling terminal 2 to confirm that the blood collection is completed; then the calling terminal 2 plays the reminder message of the completion of the blood collection and the appointment of the next patient to remind the current patient to leave;

[0051] (6) After receiving the report SMS issued by the management center 6, the patient goes to the report terminal 3 to print the test report by himself.

[0052] The following example describes in detail the specific operation process of the blood collection management method:

[0053] The patient first scans the barcode of the medical record number through the barcode scanner on the self-service terminal 1, and the self-service terminal 1 sends a request to query the patient's detailed information and blood items to the management center 6. After receiving the query request, the management center 6 sends the queried information to the self-service terminal 1. When the self-service terminal 1 receives that the patient has unpaid blood items, the self-service terminal 1 drives the voice playback device to play the unpaid voice prompt information and payment location prompt information, and then the touch screen of the self-service terminal 1 displays the initial interface. The patient can also enter the medical record number through the soft keyboard on the touch screen to obtain blood charge information.

[0054] When the self-service terminal 1 receives the information that the patient has paid for the blood test, the touch screen interface jumps to the second step. The upper part of the touch screen displays the appointment explanation information, and the lower part displays the words "Do you want to make an appointment for blood collection?" in large fonts. The self-service terminal 1 plays the voice of the content and provides two buttons of "Yes" and "No" at the bottom. The self-service operation guide touch screen 4.1 simultaneously plays the operation demonstration video to provide guidance for the patient's operation.

[0055] When the patient clicks the "Yes" button, the touch screen interface jumps to the third step. The upper part of the touch screen displays the meaning of the appointment, and the lower part displays the blood items in barcode groups. The self-service operation guide touch screen 4.1 also plays the corresponding operation demonstration video. For items that have no special requirements for blood collection time, they are divided into one group; those with time requirements are grouped separately, such as "blood sugar 2 hours after meal". There is a button after each group. After clicking, enter the appointment interface. The appointment cycle is 10 minutes, which is displayed with a button. Click the corresponding button to make an appointment for the group of blood items. The number displayed on each button is the number of appointments during this period. The patient chooses the appointment time according to the number of appointments and arranges the time reasonably. The blood items with time requirements and the appointment time cycle and the maximum number of appointments for each cycle are all saved in the management center 6 database, which can be set according to actual conditions. After the appointment is completed, enter the last step.

[0056] When the patient clicks the "No" button, no appointment operation is performed, and the non-appointment blood collection mode is selected, and the last step is directly entered. After entering the last step, the self-service terminal 1 prints the queue call list and plays the voice prompt "Please collect the queue call list in time". At the same time, the self-service terminal 1 sends personal information, blood collection queue number, test items, barcode information, grouping information, blood collection priority, blood collection status, blood collection time, and over-number status to the management center 6. At this time, the blood collection status is not blood collection, and the over-number status is not over-number. If the patient is under 80 years old, the priority is ordinary, and if he is over 80 years old, the priority is priority. If the patient is a soldier, the priority is also priority. Within the same time range, patients with high priority queue in front of the ordinary level. The priority management of different types of patients is set by the management center 6. Different priorities can be set for emergency, military, and patients of a certain age group, taking into account efficiency and fairness. For barcodes where patients have not made appointments, the blood collection time defaults to the check-in time. For barcodes where patients have made appointments, the blood collection time is the appointment time. For blood projects with special time requirements, there can be multiple queue numbers on the queue call list, and each blood collection time corresponds to a queue number. The queue call list contains the patient's basic name, medical record number barcode, age, queue number, blood project barcode number, blood project information, and precautions. Precautions include the report collection location and report collection time information. The medical record number barcode is at the top of the queue call list, and there is a large font reminder message below: "After the number is called, please use this barcode to align the blood collection window scanner!".

[0057] When the medical staff clicks the "Next" button on the call number touch screen, the call number terminal 2 sends a "Next" request to the management center 6. After querying the server database, the management center 6 displays the queue number and name of the blood collection personnel on the small screen at the call number window, and at the same time drives the voice playback device to play the call number information. The management center 6 sends the blood item barcode to the tube sticking terminal 5, and the tube sticking terminal 5 prints the barcode and sticks the tube, which not only saves manpower, but also greatly reduces the probability of human error and improves the work efficiency of medical staff.

[0058] After hearing the call, the patient goes to the corresponding blood collection window, holds the call sheet, and aligns the medical record number barcode with the patient-side scanner 2.3. After reading the message, the patient-side scanner 2.3 will send a voice verification message to the patient to verify the patient's identity. The patient information read by the patient-side scanner 2.3 will also be uploaded to the management center 6 in real time. If the management center 6 determines that the scanned patient is inconsistent with the called patient, the call number touch screen 2.2 will display an alarm message and sound an alarm. If the information is verified to be correct, the medical staff can start blood collection. After the blood collection is completed, the medical staff uses the medical-side scanner 2.4 to scan the barcodes of the blood collection tubes in turn. After all the blood collection tubes for this blood collection are scanned, the self-service terminal 1 plays "Blood collection is completed, please leave in time, press the hemostatic cotton ball for at least 5 minutes", and if the patient has an appointment for blood collection, the self-service terminal 1 will also play "You have an appointment for blood collection, please pay attention to the time". The patient types and time ranges allowed for blood collection at each blood collection window are set by the management center 6. For example, during the peak blood collection period in the morning, a blood collection window can be set as a children's blood collection window. During this period, the window can only call patients under the age of 14. After this period, calls are allowed to any type of patient, which facilitates centralized management of blood collection and improves patient blood collection efficiency and experience.

[0059] In this embodiment, the management center 6 will send a blood sampling reminder message to the patient 20 minutes before the patient's appointment for blood sampling to prevent the patient from missing the blood sampling time, and send the number of patients waiting for blood sampling to the calling terminal 2 every 10 seconds to remind the medical staff to call the number. If the same patient is called three times in a row by the medical staff and does not come for blood sampling, the self-service terminal 1 will process the number as a failure. After the LIS system publishes the patient report, the patient's mobile phone will receive the information to collect the report. For some personnel information who publish reports on site, the report terminal 3 will remind the patient to collect the report by displaying it on the large screen.

[0060] The above description is only a preferred embodiment of the present invention, and the above specific embodiment is not intended to limit the present invention. Various deformations and modifications may occur within the scope of the technical concept of the present invention, and any modification, modification or equivalent replacement made by a person of ordinary skill in the art based on the above description shall fall within the scope of protection of the present invention.

Claims

1. An outpatient patient appointment blood collection management system, comprising a self-service terminal (1), a calling terminal (2), a report terminal (3) and a management center (6), wherein the self-service terminal (1) is used to read patient identity information, query blood item information, select blood collection time, and print a queue calling list; the calling terminal (2) is used to call numbers according to the queue sequence; the report terminal (3) is used to self-print reports; the management center (6) is connected to the self-service terminal (1), the calling terminal (2) and the report terminal (3) via a network, and is used to receive a query request sent by the self-service terminal (1), send a query request to a HIS / LIS, receive a query result sent by the HIS / LIS, send the query result to the self-service terminal (1), generate a blood collection queue number, and save patient queue information; and characterized in that: The management system further comprises a guide terminal (4) and a tube sticking terminal (5), wherein the guide terminal (4) and the tube sticking terminal (5) are connected to the management center (6) via a network; the guide terminal (4) comprises a self-service operation guide touch screen (4.1) arranged on the self-service terminal (1) and a blood collection code scanning operation guide display screen (4.2) arranged at each blood collection window, wherein the self-service operation guide touch screen (4.1) is used to provide the patient with graphic and video materials on how to use the self-service terminal (1), and the blood collection code scanning operation guide display screen (4.2) is used to provide the patient with graphic and video materials on how to scan the blood collection code; the tube sticking terminal (5) comprises a blood collection tube barcode printer (5.1) and an automatic tube sticking device ... scan the blood collection code; The blood collection tube barcode printer (5.1) is connected to the calling terminal (2), and while the calling terminal (2) is calling the number, the blood collection tube barcode printer (5.1) prints out the blood collection tube barcode containing the patient's personal information; the automatic tube sticking device is arranged at the outlet of the blood collection tube barcode printer (5.1), and is used to receive the blood collection tube barcode and stick it on the blood collection tube; the automatic tube sticking device comprises a device support (5.2), a conveying mechanism and a stripping mechanism, the blood collection tube barcode printer (5.1) is installed at one end of the device support (5.2), and the barcode printed by the blood collection tube barcode printer (5.1) should face downward; the conveying mechanism is arranged at the blood collection tube barcode printer (5.1). 1), the conveying mechanism comprises a driving roller (5.3), a driven roller (5.4), an elastic tension conveying belt (5.5) and a conveying motor (5.6), the driving roller (5.3) and the driven roller (5.4) are respectively mounted on the two ends of the device bracket (5.2), the elastic tension conveying belt (5.5) is sleeved on the driving roller (5.3) and the driven roller (5.4), the conveying motor (5.6) is mounted on the device bracket (5.2), and the output shaft of the conveying motor (5.6) is connected to one end of the driving roller (5.3); the stripping mechanism comprises a stripping support frame (5.7), a lower guide roller (5.8), a stripping knife (5.9), an upper guide roller (5.10), a bottom paper winding wheel (5. 11) and a winding motor, the stripping support frame (5.7) is arranged beside the elastic tension conveyor belt (5.5) and fixedly mounted on the device bracket (5.2), the lower guide roller (5.8) is arranged at the outlet of the blood collection tube bar code printer (5.1) and is lower than the outlet, the stripping knife (5.9) is arranged in front of the lower guide roller (5.8) and is located above the elastic tension conveyor belt (5.5), the height of the stripping knife (5.9) is flush with the outlet of the blood collection tube bar code printer (5.1), the stripping knife (5.9) is fixed on the stripping support frame (5.7), the upper guide roller (5.10) is arranged at a rear position above the stripping knife (5.9), and the outer peripheral surface of the upper guide roller (5.10) is close to the stripping knife (5.9) but leaving a gap for the bottom paper to pass through, the bottom paper take-up wheel (5.11) is installed on the upper rear side of the peeling support frame (5.7), the take-up motor is installed on the back of the peeling support frame (5.7), and the output shaft of the take-up motor is fixedly connected to the central axis of the bottom paper take-up wheel (5.11); the automatic tube sticking device also includes a negative pressure label suction mechanism, the negative pressure label suction mechanism includes a negative pressure cover (5.15) and a vacuum pump (5.16), the elastic tension conveyor belt (5.5) is a mesh structure, the negative pressure cover (5.15) covers the lower side and surrounding of the elastic tension conveyor belt (5.5), only the upper surface of the elastic tension conveyor belt (5.5) is exposed, and the vacuum pump (5.16) is connected to the inside of the negative pressure cover (5.15); a limit baffle (5.17) is provided at one end of the device bracket (5.2) away from the blood collection tube bar code printer (5.1). .

2. The outpatient blood sampling appointment management system according to claim 1, characterized in that: A plurality of equally spaced micro-tube sticking cylinders (5.12) are arranged along the elastic tension conveyor belt (5.5); the cylinder body of the micro-tube sticking cylinder (5.12) is fixed on a side cross bar (5.13) of the device bracket (5.2); the piston rod end of the micro-tube sticking cylinder (5.12) is upwardly connected to a blood collection tube fixing sleeve (5.14); the blood collection tube fixing sleeve (5.14) is used to insert a blood collection tube; and a tube sticking button for controlling the extension and retraction of the piston rod of the micro-tube sticking cylinder (5.12) is installed on the device bracket (5.2).

3. The outpatient blood sampling appointment management system according to claim 1, characterized in that: The self-service operation guiding touch display screen (4.1) is arranged above the touch display screen provided by the self-service terminal (1); the self-service operation guiding touch display screen (4.1) is installed on the self-service terminal (1) via a universal arm (4.3); the function of the self-service operation guiding touch display screen (4.1) is the same as the function of the touch display screen provided by the self-service terminal (1).

4. The outpatient blood sampling appointment management system according to claim 1, characterized in that: The calling terminal (2) comprises a large display screen (2.1) for displaying queuing information and a calling touch display screen (2.2) for medical staff to call numbers, and the calling touch display screen (2.2) is connected to a patient-side code scanner (2.3) and a medical staff-side code scanner (2.4).

5. The outpatient blood sampling appointment management system according to claim 1, characterized in that: The self-service operation guidance touch display screen (4.1) is also provided with an assistance call button for calling medical staff for manual assistance.

6. The outpatient blood sampling appointment management system according to claim 1, characterized in that: The management system further comprises an evaluation terminal (7), and the evaluation terminal (7) is connected to the management center (6) via a network.

7. A method for managing outpatient blood sampling appointments, characterized in that: The management method adopts the management system described in any one of claims 1 to 6 and is carried out according to the following steps: (1) Under the guidance of the self-service operation guidance touch screen (4.1) of the guidance terminal (4), the patient's identity information and blood item information of the patient are identified through the self-service terminal (1), and then a scheduled blood collection or a non-scheduled blood collection is selected, a blood collection queue number is generated, and a queue number list is printed through the self-service terminal (1); (2) Patients without appointments enter the queue directly, while patients with appointments automatically enter the queue during the appointment time period; (3) When it is the patient's turn to have blood drawn, the medical staff calls the patient's number through the calling terminal (2) and prints the blood collection barcode and the tube through the tube sticking terminal (5); (4) After the patient is called to the corresponding blood collection window by the called number terminal (2), he / she uses the scanner on the blood collection code scanning operation guide display screen (4.2) to scan and input personal information, and the medical staff and the patient conduct a two-way verification of the personal information; (5) After completing the blood collection, the medical staff scans the barcode of the blood collection tube through the call terminal (2) to confirm that the blood collection is complete; Then, the calling terminal (2) plays the message indicating that the collection is complete and the next patient's appointment is coming, reminding the current patient to leave; (6) After receiving the report SMS issued by the management center (6), the patient goes to the report terminal (3) to print the test report by himself.

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