Shared vehicle operation management method and device

Abstract

The invention provides an operation management method and device for a shared vehicle, and relates to the technical field of shared vehicle operation, and the method comprises the steps: obtaining account balance information of a current user in response to a confirmation unlocking operation acting on the shared vehicle; judging whether the account balance information meets a pre-configured vehicle use limiting condition or not; if yes, the available vehicle using duration of the current user is calculated according to the account balance information, and vehicle using of the user is limited and managed based on the available vehicle using duration. According to the shared vehicle operation management method and device provided by the invention, the available vehicle duration of the current user can be calculated, so that the vehicle usage of the user is limited and managed based on the available vehicle duration, the user can be limited from occupying the vehicle maliciously under a certain condition, the arrearage amount of the user can be limited through the vehicle usage limiting condition, and the user experience is improved. And therefore, other users can normally use the vehicle to a certain extent, and the use experience of the user is improved.

Description

Technical Field

[0001] The present invention relates to the technical field of shared vehicle operation, and in particular to a shared vehicle operation management method and device. Background Art

[0002] With the popularization of shared vehicles, such as shared bicycles, shared electric motorcycles, shared cars, etc., more and more users are enjoying convenient travel services.

[0003] However, the accompanying problems have gradually emerged, especially after the new areas opened up the right to free deposit, some users have maliciously occupied vehicles for a long time. This not only increases the difficulty of vehicle management, but also affects the normal use of other users.

[0004] In response to this situation, there is currently no reasonable operation and management method to reduce the situation where users maliciously occupy vehicles for a long time, which reduces the user experience of using shared vehicles. Summary of the invention

[0005] In view of this, an object of the present invention is to provide a method and device for operating and managing shared vehicles to alleviate the above-mentioned technical problems.

[0006] In the first aspect, an embodiment of the present invention provides an operation and management method for a shared vehicle, the method comprising: in response to a confirmation unlocking operation on the shared vehicle, obtaining the account balance information of the current user; determining whether the account balance information meets the pre-configured vehicle use restriction conditions; if so, calculating the current available vehicle time of the user according to the account balance information, so as to restrict the use of the user's vehicle based on the available vehicle time.

[0007] In combination with the first aspect, an embodiment of the present invention provides a first possible implementation method of the first aspect, wherein the above-mentioned step of determining whether the account balance information meets the pre-configured vehicle usage restriction conditions includes: determining whether the account balance in the account balance information is less than a pre-set vehicle usage time reminder amount; if so, determining that the account balance information meets the pre-configured vehicle usage restriction conditions.

[0008] In combination with the first aspect, an embodiment of the present invention provides a second possible implementation method of the first aspect, wherein the above-mentioned step of calculating the current user's available car time based on the account balance information includes: obtaining the current user's positioning information to determine the operating area to which the user belongs based on the positioning information; obtaining basic car usage cost information and the allowed arrears amount matching the operating area; calculating the user's available car time based on the account balance information, the basic car usage cost information and the allowed arrears amount.

[0009] In combination with the first aspect, an embodiment of the present invention provides a third possible implementation of the first aspect, wherein the above-mentioned step of restricting the user's use of the car based on the available car time includes: sending the available car time to the user terminal to display the operating area of ​​the shared vehicle and the available car time through the user terminal; creating a first timer based on the available car time, monitoring the current user's car usage time through the first timer, and prompting the user based on the car usage time and the available car time, and the prompt content includes at least insufficient balance prompt and power off prompt.

[0010] In combination with the third possible implementation of the first aspect, an embodiment of the present invention provides a fourth possible implementation of the first aspect, wherein the step of prompting the user based on the vehicle usage time and the available vehicle time includes: if the vehicle usage time reaches the reminder time corresponding to the available vehicle time, prompting is performed through the user terminal and / or the shared vehicle at preset time intervals.

[0011] In combination with the third possible implementation of the first aspect, an embodiment of the present invention provides a fifth possible implementation of the first aspect, wherein the above-mentioned step of prompting the user based on the vehicle usage time and the available vehicle time also includes: if the vehicle usage time reaches the available vehicle time, and the return information of the shared vehicle is not monitored, or the recharge information of the user is not monitored; then monitoring the user's current outstanding amount; if the outstanding amount reaches the preset outstanding limit amount, then sending a power-off command to the shared vehicle to control the shared vehicle to power off.

[0012] In combination with the fifth possible implementation of the first aspect, an embodiment of the present invention provides a sixth possible implementation of the first aspect, wherein the above method also includes: sending the amount of outstanding fees to the user terminal at a preset time interval, and controlling the user terminal and / or the shared vehicle to provide a power-off reminder to the user at a preset time interval.

[0013] In combination with the fifth possible implementation of the first aspect, an embodiment of the present invention provides a seventh possible implementation of the first aspect, wherein the above method also includes: after controlling the shared vehicle to lose power, if the recharge information of the user is monitored within a preset time range, controlling the shared vehicle to restore power; if the recharge information of the user is not monitored within the preset time range, obtaining the user's current vehicle usage information, and triggering a bill settlement operation based on the vehicle usage information to perform bill settlement processing.

[0014] In combination with the first possible implementation of the first aspect, an embodiment of the present invention provides an eighth possible implementation of the first aspect, wherein the method further includes: in response to a temporary locking operation on the shared vehicle, monitoring the account balance information and the deposit information; if the deposit amount of the user is less than a preset threshold, and the account balance in the account balance information is less than a preset vehicle usage time reminder amount, determining the user's temporary vehicle locking time based on the account balance; sending the temporary vehicle locking time to the user terminal to prompt the user; and creating a second timer based on the temporary vehicle locking time, monitoring the temporary vehicle locking time of the shared vehicle through the second timer, and checking the user's account balance when the second timer expires, and, when the account balance does not change and one of the following conditions is monitored, triggering a billing operation to perform billing processing: the temporary vehicle locking time reaches the preset vehicle locking time; the temporary vehicle locking time exceeds the temporary vehicle locking time, and the user's current outstanding amount reaches the preset outstanding limit amount.

[0015] In a second aspect, an embodiment of the present invention further provides an operation and management device for a shared vehicle, the device comprising: an acquisition module for acquiring the account balance information of the current user in response to a confirmation unlocking operation on the shared vehicle; a judgment module for judging whether the account balance information satisfies a pre-configured vehicle use restriction condition; and a management module for calculating the current available vehicle time of the user according to the account balance information when the judgment result of the judgment module is yes, so as to perform restrictive management on the user's vehicle use based on the available vehicle time.

[0016] In a third aspect, an embodiment of the present invention further provides an electronic device, comprising a memory and a processor, wherein the memory stores a computer program, and when the processor executes the computer program, the method described in the first aspect is implemented.

[0017] In a fourth aspect, an embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored. When the computer program is executed by a processor, the method described in the first aspect is implemented.

[0018] The embodiments of the present invention bring the following beneficial effects:

[0019] The shared vehicle operation and management method and device provided in the embodiments of the present invention can respond to the confirmation unlocking operation on the shared vehicle and obtain the account balance information of the current user; and when it is determined that the account balance information meets the pre-configured vehicle use restriction conditions, the available vehicle time of the current user is calculated according to the account balance information, so as to restrict the user's vehicle use based on the available vehicle time. This can not only restrict the user from maliciously occupying the vehicle under certain conditions, but also limit the user's arrears amount through the vehicle use restriction conditions, thereby ensuring to a certain extent that other users can use the vehicle normally, so as to improve the user's use experience.

[0020] Other features and advantages of the present invention will be described in the following description, and partly become apparent from the description, or understood by practicing the present invention. The purpose and other advantages of the present invention are realized and obtained by the structures particularly pointed out in the description, claims and drawings.

[0021] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and easy to understand, preferred embodiments are given below and described in detail with reference to the accompanying drawings. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] In order to more clearly illustrate the specific implementation methods of the present invention or the technical solutions in the prior art, the drawings required for use in the specific implementation methods or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some implementation methods of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without paying any creative work.

[0023] Figure 1 A flow chart of a shared vehicle operation management method provided by an embodiment of the present invention;

[0024] Figure 2 A flowchart of another shared vehicle operation management method provided by an embodiment of the present invention;

[0025] Figure 3 A schematic diagram of the structure of a shared vehicle operation management device provided by an embodiment of the present invention;

[0026] Figure 4 A schematic diagram of the structure of an electronic device provided by an embodiment of the present invention. DETAILED DESCRIPTION

[0027] In order to make the purpose, technical solution and advantages of the embodiments of the present invention clearer, the technical solution of the present invention will be clearly and completely described below in conjunction with the accompanying drawings. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative work are within the scope of protection of the present invention.

[0028] At present, as shared vehicles continue to open new operating areas and open deposit-free rights, some users have maliciously occupied shared vehicles for a long time. This not only increases the difficulty of vehicle management, but also affects the normal use of other users.

[0029] Based on this, an operation management method and device for a shared vehicle provided in an embodiment of the present invention can effectively alleviate the above technical problems.

[0030] To facilitate understanding of this embodiment, a method for operating and managing a shared vehicle disclosed in an embodiment of the present invention is first introduced in detail.

[0031] In a possible implementation, an embodiment of the present invention provides a method for operating and managing a shared vehicle, wherein, specifically, the method is applied to an operating enterprise of a shared vehicle, such as a backend server of the operating enterprise, and the backend server usually communicates with a control system carried by the shared vehicle to receive information uploaded by the shared vehicle, such as the usage status and location information of the shared vehicle, and for a shared tram, it can also receive in real time the power information reported by the shared tram, etc. At the same time, the backend server can also communicate with a user terminal to respond to various operations performed by the user through the user terminal, etc.

[0032] Specifically, Figure 1 A flow chart of a shared vehicle operation management method is shown, the method comprising the following steps:

[0033] Step S102, in response to the confirmation unlocking operation on the shared vehicle, obtaining the current user's account balance information;

[0034] Among them, the shared vehicle in the embodiment of the present invention can be a shared bicycle, a shared electric motorcycle, a shared car, etc. The user can scan the vehicle identification of the shared vehicle through the scanning port of the user terminal to obtain the current vehicle status of the shared vehicle and confirm the unlocking and use. At this time, the background server can respond to the user's confirmation unlocking operation, and then execute the above-mentioned step S102 process in the embodiment of the present invention.

[0035] Step S104, determining whether the account balance information satisfies the pre-configured vehicle use restriction condition;

[0036] Among them, the account balance information in the embodiment of the present invention may include the account balance of the current user, whether the user has submitted a deposit, etc. The vehicle use restriction condition is usually the insufficient balance in the account balance information, which is the condition that needs to be met when the current user is restricted from using the vehicle, so as to avoid the user from continuing to use the vehicle when the balance is insufficient, resulting in a large amount of arrears, or to avoid the phenomenon of users maliciously occupying shared vehicles for a long time.

[0037] Step S106: If yes, calculate the available car time of the current user according to the account balance information, so as to restrict the user's car use based on the available car time.

[0038] In actual use, the operating company of shared vehicles can enable riding arrears configuration for different fence areas, for example, set a reminder amount. When the user account is lower than the reminder amount, a reminder is issued at the user terminal or through the shared vehicle. For example, the allowed arrears amount within the fence and the allowed arrears amount outside the fence can be set, as well as the reminder time can be set in advance before the power outage, the settlement time can be set after the power outage, etc. The above-mentioned shared vehicle operation and management method in the embodiment of the present invention can be based on the above-mentioned configuration and through reasonable operation and management, it can effectively reduce the situation where users maliciously occupy shared vehicles, thereby reducing the difficulty of vehicle management.

[0039] The operation and management method of shared vehicles provided in an embodiment of the present invention can respond to the confirmation unlocking operation on the shared vehicle and obtain the account balance information of the current user; and when it is determined that the account balance information meets the pre-configured vehicle use restriction conditions, the available vehicle time of the current user is calculated according to the account balance information, so as to restrict the user's vehicle use based on the available vehicle time. This can not only restrict the user from maliciously occupying the vehicle under certain conditions, but also limit the user's arrears amount through the vehicle use restriction conditions, thereby ensuring to a certain extent that other users can use the vehicle normally, so as to improve the user's use experience.

[0040] In actual use, the above-mentioned vehicle use restriction conditions are determined based on the account balance in the account balance information. Therefore, when in the above-mentioned S102, after responding to the confirmation unlocking operation on the shared vehicle, the account balance in the account balance information of the current user can be obtained at the same time, and then the subsequent process can be continued.

[0041] Specifically, for ease of understanding, Figure 1 On the basis of Figure 2 A flowchart of another shared vehicle operation management method is also shown, which further explains the process of determining vehicle restriction conditions and the process of restricting the use of vehicles by users. Figure 2 As shown, the following steps are included:

[0042] Step S202, in response to the confirmation unlocking operation on the shared vehicle, obtaining the account balance information of the current user;

[0043] Step S204, determining whether the account balance in the account balance information is less than the preset vehicle usage time reminder amount;

[0044] If yes, execute step S206; if no, return to step S204;

[0045] Step S206, determining that the account balance information satisfies the pre-configured vehicle use restriction condition;

[0046] The account balance information in the embodiment of the present invention may include the current user's account balance, whether the user has submitted a deposit, etc., to indicate the user's recharge and payment situation. In order to avoid a large amount of arrears caused by the user's continued use of the car when the balance is insufficient, in the embodiment of the present invention, a reminder amount for the length of time the car is used is set, so that the user can be prompted to pay as soon as possible when the user's balance is running out.

[0047] When users use shared vehicles, for some operating areas, users need to pay a deposit to use the vehicle normally. Therefore, when configuring the above-mentioned vehicle use restriction conditions, information on whether the user has paid a deposit can also be considered. For operating areas that open deposit-free rights, users do not need to pay a deposit, so only the account balance can be considered. In addition, for some users who have opened a third-party password-free payment service, the user can directly perform the unlocking operation after unlocking the vehicle. The specific settings can be made according to the actual usage, and the embodiments of the present invention do not limit this.

[0048] For example, when the account balance is greater than the vehicle usage time reminder amount, or the user deposit is greater than 0, or the user has activated a third-party password-free payment service, the background server can directly unlock the vehicle and display an unlocking progress bar when responding to a confirmation unlocking operation on the shared vehicle; when the account balance is less than or equal to the vehicle usage time reminder amount, and the user deposit is equal to 0, the background server can display a prompt window when responding to a confirmation unlocking operation on the shared vehicle, and calculate the available vehicle time based on the user's area (such as inside or outside the fence).

[0049] Therefore, when the user's account balance information meets the pre-configured car use restriction conditions, that is, when the user's car use needs to be restricted, the user's location information can also be determined, and then the available car time can be further calculated based on the location information.

[0050] Step S208, obtaining the location information of the current user;

[0051] Step S210, determining the operating area to which the user belongs based on the positioning information;

[0052] Among them, the positioning information in the embodiment of the present invention is used to determine the operating area or fenced area where the current user is located, and to determine whether the user uses the car within the operating area or outside the operating area. When using the car within the operating area and outside the operating area, the user's available car time is usually different. For example, the available car time within the operating area is longer than the available car time outside the operating area, so as to avoid the user using the car for a long time outside the operating area.

[0053] Specifically, the background server can obtain the positioning information reported by the positioning system of the shared vehicle itself, or obtain the positioning information reported by the user terminal at the current moment, or comprehensively consider the positioning information reported by the positioning system of the shared vehicle itself and the user terminal, etc., and then accurately determine the user's current positioning information, and then determine the operating area to which the user belongs, and further determine whether the user is inside or outside the operating fence, etc.

[0054] Step S212, obtaining basic vehicle fee information and the amount of outstanding fees allowed that match the operating area;

[0055] Step S214, calculating the user's available vehicle time based on the account balance information, the basic vehicle fee information and the amount of outstanding fees allowed;

[0056] Step S216: restricting the user's car use based on the available car duration.

[0057] In actual use, the basic vehicle cost information of operating areas in different regions may be different, or the basic vehicle cost information of different operating fences in the same region may also be different. Therefore, in an embodiment of the present invention, when calculating the available vehicle time, the operating area to which the current user belongs can be determined based on the positioning information; then the basic vehicle cost information matching the operating area and the allowed arrears amount are obtained, and then the available vehicle time is calculated.

[0058] Specifically, in the embodiment of the present invention, in step S214, when calculating the user's available vehicle duration based on the account balance information, the basic vehicle cost information, and the amount of outstanding fees allowed, the calculation may be performed according to the following formula:

[0059] T = T0 + (S1 + S2 - S0) / SL × TL;

[0060] Among them, T represents the length of time the car is available, T0 represents the basic time, S1 represents the account balance, S2 represents the amount of arrears allowed, S0 represents the basic fee, SL represents the accumulated fee for the current user to use the shared vehicle, and TL represents the accumulated time the current user uses the shared vehicle.

[0061] The basic time and basic fee are determined based on the basic fee information for car use. For example, in the operation fence, one yuan is required for using the car for ten minutes. In this case, the basic time is ten minutes and the basic fee is one yuan. The specific basic fee information for car use can be set according to the regional operation situation, and the embodiment of the present invention does not limit this.

[0062] In actual use, after the available vehicle duration is calculated based on the above process, when restricting the user's vehicle use, the available vehicle duration can be sent to the user terminal to display the shared vehicle's operating area and available vehicle duration through the user terminal; at the same time, the background server can send an unlocking instruction to the shared vehicle to enter the unlocking process, and continuously monitor the current user's vehicle usage duration, and prompt the user based on the vehicle usage duration and the available vehicle duration. Specifically, the background server can create a first timer based on the available vehicle duration, monitor the current user's vehicle usage duration through the first timer, and prompt the user based on the vehicle usage duration and the available vehicle duration, and the prompt content includes at least insufficient balance prompts and power-off prompts. For example, the first timer can execute insufficient balance reminders, or power-off prompts, so that the background server sends a power-off instruction to the shared vehicle to control the shared vehicle to power off.

[0063] Specifically, the current operating area and available car time can be displayed on the graphical user interface of the user terminal. At the same time, considering that the available car time is calculated when the user's account balance is insufficient, a recharge control can also be displayed on the graphical user interface for the user to recharge. After the user completes the recharge operation, the background server can further obtain the current user's account balance information to determine whether it is necessary to restrict the user's car use.

[0064] Furthermore, in an embodiment of the present invention, when prompting a user based on the vehicle usage time and the available vehicle time, the vehicle usage time can be continuously monitored. If the vehicle usage time reaches the reminder time corresponding to the available vehicle time, a prompt may be given through the user terminal and / or the shared vehicle at a preset time interval. For example, a prompt may be given within a certain time before the vehicle usage time reaches the available vehicle time, such as five minutes.

[0065] Specifically, voice broadcast, vibration reminder, light reminder and the like can be made through the user terminal or the shared vehicle, or, prompts can be made in the user terminal and the shared vehicle at the same time in the above manner, etc. The specific settings can be made according to actual usage, and the embodiments of the present invention do not limit the prompting method.

[0066] Furthermore, if it is monitored that the user's vehicle usage time reaches the available vehicle time, and the shared vehicle return information is not monitored, or the user's recharge information is not monitored; the user's current arrears amount is monitored; if the arrears amount reaches the preset arrears limit amount, a power-off command is sent to the shared vehicle to control the shared vehicle to cut off the power.

[0067] In actual use, if the user's car usage time reaches the available car time, and the user has not returned the car or the user has not recharged, the user's outstanding amount will be further monitored. If the outstanding amount reaches the preset outstanding limit, the shared vehicle will be powered off and locked to avoid the user owing a large amount of money.

[0068] In addition, when monitoring the user's outstanding amount, the outstanding amount can also be sent to the user terminal at a preset time interval, such as displaying a vehicle usage time reminder and the outstanding amount on the order details page of the user terminal. At the same time, the user terminal and / or shared vehicle can be controlled to provide a power-off reminder to the user at a preset time interval.

[0069] For example, the user terminal or the shared vehicle can be controlled, or the user terminal and the shared vehicle can be controlled at the same time to give a power outage reminder. The reminder can be broadcast a certain time before the power outage, such as five minutes before the power outage, and a voice prompt message "Your wallet overdraft has exceeded the limit, the vehicle is about to lose power, please recharge as soon as possible" can be broadcast every certain time, such as 30 seconds, and if the user is monitored to complete the recharge, the voice broadcast and other reminders can be stopped.

[0070] In addition, different arrears limit amounts can be set for users using vehicles within the operating fence and outside the operating fence. For example, when it is detected that a user is using a vehicle outside the operating fence, a lower arrears limit amount can be configured to prevent the user from using the vehicle outside the operating fence for a long time. At the same time, when the vehicle is used outside the operating fence, the user terminal or the shared vehicle can also be controlled to broadcast voice, and after a certain number of broadcasts, the shared vehicle can also be controlled to lose power. The specific arrears limit amount and reminder method can be set according to actual usage, and the embodiment of the present invention does not limit this.

[0071] Furthermore, in an embodiment of the present invention, if the shared vehicle is controlled to lose power and loses power, if the user's recharge information is monitored within a preset time range, the shared vehicle is controlled to restore power; if the user's recharge information is not monitored within the preset time range, the user's current vehicle usage information is obtained, and the billing operation is triggered based on the vehicle usage information to perform bill processing.

[0072] For example, the backend server determines the arrears limit amount based on the current location of the shared vehicle (inside / outside the fence). If the user reaches the arrears limit amount, the shared vehicle will be controlled to lose power. In this process, the backend server can send a text message to inform the user that the current account balance is insufficient and the order will be closed in XX minutes. Please recharge as soon as possible, and generate a system message. If the user does not recharge within a certain period of time, the backend server will automatically settle the order; after the vehicle is powered off, if the user still does not recharge within the preset time range, the backend server will automatically settle the order and lock it; when the user recharges within the preset time range, the shared vehicle that has lost power can automatically restore power.

[0073] Furthermore, considering that the temporary locking process of the user also incurs costs, in an embodiment of the present invention, the temporary locking process of the user can also be monitored to avoid unnecessary waste caused by the user temporarily locking the car for too long.

[0074] Specifically, in the embodiment of the present invention, monitoring of the user's temporary vehicle locking includes the following steps:

[0075] (1) responding to a temporary lock operation on a shared vehicle and monitoring the current user's account balance information and deposit information;

[0076] (2) If the user's deposit amount is less than a preset threshold, and the account balance in the account balance information is less than a preset vehicle usage time reminder amount, the user's vehicle temporary lock time is determined based on the account balance;

[0077] (3) Sending the temporary vehicle locking duration to the user terminal to prompt the user;

[0078] For example, when the user's deposit amount is greater than a certain amount, such as the deposit amount > 0, or the account balance > the car usage time reminder amount, it means that the current user's balance is sufficient and the car can be temporarily locked, that is, the user can temporarily lock the car normally.

[0079] If the user's deposit amount is less than the preset threshold, for example, the deposit amount = 0, and the account balance ≤ the car usage time reminder amount, the background server can determine the user's temporary car locking time based on the user's account balance and issue a reminder.

[0080] At this time, the background server can send the temporary lock time to the user terminal for prompting, and send a lock instruction to the shared vehicle at the same time. In addition, considering that the above-mentioned temporary lock time is calculated when the account balance is less than the preset vehicle usage time reminder amount, the above-mentioned temporary lock time is a shorter time. For example, the background server can directly determine the temporary lock time based on the account balance, such as if the account balance is less than 5 yuan, the car can be temporarily locked for 3 minutes, if the account balance is less than 10 yuan, the car can be temporarily locked for 8 minutes, and so on. In addition, in the background server, the corresponding relationship between the account balance and the temporary lock time can be pre-configured, and then the user's temporary lock time is determined based on the account balance. The specific corresponding relationship between the account balance and the temporary lock time can be set according to the actual operation of the shared vehicle, and the embodiment of the present invention does not limit this.

[0081] Furthermore, after the shared vehicle is temporarily locked, the backend server may also monitor the temporary locking duration of the shared vehicle. Specifically, the backend server may create a second timer based on the temporary locking duration, monitor the temporary locking duration of the shared vehicle through the second timer, and check the user's account balance when the second timer expires. If the account balance does not change and one of the following conditions is detected, the billing operation is triggered to perform billing processing:

[0082] The temporary lock time reaches the preset lock time;

[0083] The temporary vehicle lock duration exceeds the allowable temporary vehicle lock duration, and the user's current outstanding balance reaches the preset outstanding balance limit.

[0084] In actual use, in an embodiment of the present invention, the temporary locking time of the user can be monitored. For example, when the previous user has sufficient balance, only the temporary locking time can be monitored. If the temporary locking time reaches the preset locking time, even if the account balance is greater than or equal to the preset car usage time reminder amount, a reminder will be given and an automatic settlement operation will be triggered to avoid unnecessary financial losses due to the user temporarily locking the car for too long.

[0085] In the case of insufficient balance, if the temporary lock duration reaches and exceeds the temporary lock duration, the user can be prompted first, such as sending a text message to notify the user that the current account balance is insufficient, the order will be closed in XX minutes, and please recharge as soon as possible to prevent the shared vehicle from being automatically returned, etc. If the user does not return the vehicle or recharge, the bill settlement operation can be triggered when it is monitored that the user's current outstanding balance reaches the preset outstanding limit amount, so as to process the bill.

[0086] Furthermore, for users whose outstanding balance has reached the outstanding balance limit before temporarily locking the vehicle, if the user performs a temporary vehicle locking operation through the user terminal, a prompt may be given on the user terminal, such as a pop-up window prompting the user that the temporary vehicle locking operation cannot be performed and the user can only return the vehicle or perform a recharge operation, so as to avoid the user from continuously using the vehicle and thus incurring a large amount of outstanding balances, or to avoid the user from maliciously occupying a shared vehicle for a long time.

[0087] In summary, in the embodiments of the present invention, through the above implementation, the amount of arrears of users can be effectively limited, the malicious long-term occupation of vehicles can be reduced, and the normal use rights of other users can be guaranteed. In addition, through a variety of reminder methods, users can be urged to recharge in time, improve the user's payment rate, and optimize the operating efficiency of shared vehicles. Moreover, on the basis of reducing the long-term occupancy rate of vehicles and improving the vehicle turnover rate, users' payment awareness can also be increased, the phenomenon of arrears can be reduced, and the operating efficiency of shared vehicle operating companies can be improved, and the user experience can be optimized.

[0088] Further, based on the above embodiment, the embodiment of the present invention also provides an operation management device for a shared vehicle, such as Figure 3 A structural diagram of a shared vehicle operation management device is shown in FIG. Figure 3 As shown, the device comprises:

[0089] The acquisition module 30 is used to obtain the account balance information of the current user in response to the confirmation unlocking operation on the shared vehicle;

[0090] A determination module 32, used to determine whether the account balance information satisfies a pre-configured vehicle use restriction condition;

[0091] The management module 34 is used to calculate the current available vehicle duration of the user according to the account balance information when the judgment result of the judgment module is yes, so as to restrict the use of the user's vehicle based on the available vehicle duration.

[0092] The shared vehicle operation management device provided in the embodiment of the present invention has the same technical features as the shared vehicle operation management method provided in the above embodiment, so it can also solve the same technical problems and achieve the same technical effects.

[0093] Furthermore, an embodiment of the present invention also provides an electronic device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the steps of the above method when executing the computer program.

[0094] An embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored. When the computer program is executed by a processor, the steps of the above method are executed.

[0095] Furthermore, an embodiment of the present invention also provides a schematic diagram of the structure of an electronic device, such as Figure 4 As shown, it is a schematic diagram of the structure of the electronic device, wherein the electronic device includes a processor 41 and a memory 40, the memory 40 stores computer executable instructions that can be executed by the processor 41, and the processor 41 executes the computer executable instructions to implement the above method.

[0096] exist Figure 4 In the illustrated embodiment, the electronic device further includes a bus 42 and a communication interface 43 , wherein the processor 41 , the communication interface 43 and the memory 40 are connected via the bus 42 .

[0097] Among them, the memory 40 may include a high-speed random access memory (RAM), and may also include a non-volatile memory (non-volatile memory), such as at least one disk storage. The communication connection between the system network element and at least one other network element is realized through at least one communication interface 43 (which can be wired or wireless), and the Internet, wide area network, local area network, metropolitan area network, etc. can be used. The bus 42 can be an ISA (Industry Standard Architecture) bus, a PCI (Peripheral Component Interconnect) bus or an EISA (Extended Industry Standard Architecture) bus, etc. The bus 42 can be divided into an address bus, a data bus, a control bus, etc. For ease of representation, Figure 4 Only one bidirectional arrow is used in the diagram, but this does not mean that there is only one bus or only one type of bus.

[0098] The processor 41 may be an integrated circuit chip with signal processing capabilities. In the implementation process, each step of the above method can be completed by the hardware integrated logic circuit in the processor 41 or the instruction in the form of software. The above processor 41 can be a general-purpose processor, including a central processing unit (CPU), a network processor (NP), etc.; it can also be a digital signal processor (DSP), an application-specific integrated circuit (ASIC), a field-programmable gate array (FPGA), or other programmable logic devices, discrete gates or transistor logic devices, discrete hardware components. The general-purpose processor can be a microprocessor or the processor can also be any conventional processor. The steps of the method disclosed in the embodiment of the present invention can be directly embodied as a hardware decoding processor to execute, or it can be executed by a combination of hardware and software modules in the decoding processor. The software module can be located in a mature storage medium in the field such as a random access memory, a flash memory, a read-only memory, a programmable read-only memory, or an electrically erasable programmable memory, a register, etc. The storage medium is located in the memory, and the processor 41 reads the information in the memory and completes the above method in combination with its hardware.

[0099] The computer program product of the shared vehicle operation management method and device provided in the embodiments of the present invention includes a computer-readable storage medium storing program code. The instructions included in the program code can be used to execute the methods described in the previous method embodiments. The specific implementation can be found in the method embodiments, which will not be repeated here.

[0100] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working process of the device described above can refer to the corresponding process in the aforementioned method embodiment, and will not be repeated here.

[0101] In addition, in the description of the embodiments of the present invention, unless otherwise clearly specified and limited, the terms "installed", "connected", and "connected" should be understood in a broad sense, for example, it can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection or an indirect connection through an intermediate medium, and it can be the internal communication of two components. For those skilled in the art, the specific meanings of the above terms in the present invention can be understood according to specific circumstances.

[0102] If the functions are implemented in the form of software functional units and sold or used as independent products, they can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present invention, or the part that contributes to the prior art or the part of the technical solution, can be embodied in the form of a software product. The computer software product is stored in a storage medium, including several instructions for a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the methods described in each embodiment of the present invention. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk, etc., which can store program codes.

[0103] In the description of the present invention, it should be noted that the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", etc., indicating the orientation or positional relationship, are based on the orientation or positional relationship shown in the drawings, and are only for the convenience of describing the present invention and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and therefore cannot be understood as limiting the present invention. In addition, the terms "first", "second", and "third" are used for descriptive purposes only, and cannot be understood as indicating or implying relative importance.

[0104] Finally, it should be noted that the above embodiments are only specific implementations of the present invention, which are used to illustrate the technical solutions of the present invention, rather than to limit them. The protection scope of the present invention is not limited thereto. Although the present invention is described in detail with reference to the above embodiments, those skilled in the art should understand that any person skilled in the art can still modify the technical solutions recorded in the above embodiments within the technical scope disclosed by the present invention, or can easily think of changes, or make equivalent replacements for some of the technical features therein; and these modifications, changes or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions of the embodiments of the present invention, and should be included in the protection scope of the present invention. Therefore, the protection scope of the present invention shall be based on the protection scope of the claims.

Claims

1. A method for operating and managing a shared vehicle, characterized in that: The method comprises: In response to a confirmation unlocking operation on the shared vehicle, obtaining account balance information of the current user; Determining whether the account balance information satisfies a pre-configured vehicle usage restriction condition; If yes, the current available vehicle duration of the user is calculated according to the account balance information, so as to restrict the use of the user's vehicle based on the available vehicle duration.

2. The method according to claim 1, characterized in that The step of determining whether the account balance information satisfies a pre-configured vehicle use restriction condition comprises: Determining whether the account balance in the account balance information is less than a preset vehicle usage time reminder amount; If yes, it is determined that the account balance information satisfies the pre-configured vehicle usage restriction condition.

3. The method according to claim 1, characterized in that The step of calculating the current available vehicle time of the user according to the account balance information comprises: Acquire the current location information of the user to determine the operating area to which the user belongs based on the location information; Obtaining basic vehicle fee information and the amount of outstanding fees allowed that match the operating area; The available vehicle time of the user is calculated based on the account balance information, the basic vehicle cost information and the allowed arrears amount.

4. The method according to claim 1, characterized in that The step of restricting the use of the user's car based on the available car duration includes: Sending the available vehicle duration to a user terminal, so as to display the operating area of ​​the shared vehicle and the available vehicle duration through the user terminal; A first timer is created based on the available car time, the current car usage time of the user is monitored through the first timer, and prompts are given to the user based on the car usage time and the available car time, and the prompts include at least insufficient balance prompts and power outage prompts.

5. The method according to claim 4, characterized in that The step of prompting the user based on the vehicle usage time and the vehicle availability time includes: If the vehicle usage time reaches the reminder time corresponding to the available vehicle time, a reminder is given through the user terminal and / or the shared vehicle at a preset time interval.

6. The method according to claim 4, characterized in that The step of prompting the user based on the vehicle usage time and the vehicle availability time also includes: If the duration of using the vehicle reaches the duration of available vehicle, and the return information of the shared vehicle is not monitored, or the recharge information of the user is not monitored; then monitoring the current amount of outstanding fees of the user; If the amount of outstanding payments reaches a preset outstanding payment limit, a power-off instruction is sent to the shared vehicle to control the shared vehicle to be powered off.

7. The method according to claim 6, characterized in that The method further comprises: sending the outstanding amount to the user terminal at a preset time interval, and, The user terminal and / or the shared vehicle are controlled to provide a power-off reminder to the user at a preset time interval.

8. The method according to claim 6, characterized in that The method further comprises: After the shared vehicle is powered off, if the recharge information of the user is monitored within a preset time range, the shared vehicle is controlled to restore power; If the recharge information of the user is not monitored within the preset time range, the current vehicle usage information of the user is obtained, and the billing operation is triggered based on the vehicle usage information to perform billing processing.

9. The method according to claim 2, characterized in that: The method further comprises: In response to a temporary locking operation on the shared vehicle, monitoring the account balance information and the deposit information; If the deposit amount of the user is less than a preset threshold, and the account balance in the account balance information is less than a preset vehicle usage duration reminder amount, determining the temporary vehicle lock duration of the user based on the account balance; Sending the temporary vehicle lock duration to a user terminal to prompt the user; and, A second timer is created based on the temporary lockable vehicle duration, and the temporary lockable vehicle duration of the shared vehicle is monitored by the second timer. When the second timer expires, the user's account balance is checked, and when the account balance does not change and one of the following conditions is detected, a billing operation is triggered to perform billing processing: The temporary vehicle locking time reaches the preset vehicle locking time; The temporary vehicle locking duration exceeds the allowable temporary vehicle locking duration, and the user's current outstanding payment amount reaches a preset outstanding payment limit amount.

10. A shared vehicle operation management device, characterized in that: The device comprises: An acquisition module, used to respond to a confirmation unlocking operation on a shared vehicle and acquire the account balance information of the current user; A judgment module, used to judge whether the account balance information meets the pre-configured vehicle use restriction condition; A management module is used to calculate the current available car duration of the user according to the account balance information when the judgment result of the judgment module is yes, so as to restrict the user's car use based on the available car duration.

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