Unmanned service station management system and method

Abstract

The invention discloses an unmanned service station management system and method. The system comprises a plurality of user terminals, a plurality of unmanned service stations and a plurality of management terminals. The unmanned service station comprises a service unit, a material storage unit, a second positioning unit, a monitoring unit, a control unit and a communication unit. According to the technical scheme of the invention, through the arrangement of the monitoring unit, the control unit and the communication unit, a manager can be informed of the information of the maintenance service unit and the replenishment material in time, so that the manager can complete maintenance and replenishment operation with higher efficiency, and the quality of service provided by the unmanned service station can be improved. Meanwhile, when the control unit judges the monitoring information and the analysis result to obtain that the unmanned service station or the service unit is in an idle state or the service unit is in a to-be-maintained state, the control unit can control the on-off of the power supply of the service unit, so that a corresponding service component for providing service for a user is closed; therefore, the electric energy is saved and the service function of the service component is paused.

Description

Technical Field

[0001] The present invention relates to the technical field of resource allocation, task scheduling or planning, and in particular to an unmanned service station management system and method. Background Art

[0002] When cities are building or improving related activity services, unmanned service stations will be set up to provide residents or related activity personnel with more convenient and fast services. Unmanned service stations are usually equipped with a variety of equipment or materials such as hair dryers, chargers, microwave ovens, medicines, and drinking water for residents or related activity personnel to use. However, when existing unmanned service stations are in operation, personnel are generally arranged to regularly check the unmanned service stations, replenish and maintain the materials and equipment in the service stations. Therefore, when the materials are exhausted or the equipment is damaged, it is necessary to wait for personnel to replenish and maintain them, which affects the quality of service provided by the unmanned service stations. In addition, residents or related activity personnel may neglect to turn off the lights or air conditioners, resulting in unnecessary waste of electricity.

[0003] To this end, we propose an unmanned service station management system and method that is beneficial to improving the service quality of the unmanned service station and avoiding the waste of electric energy. Summary of the invention

[0004] The main purpose of the present invention is to propose an unmanned service station management system and method, which aims to solve the technical problems that when the existing unmanned service stations are in operation, personnel regularly check the service stations, replenish and maintain the materials and equipment in the service stations. Therefore, when the materials are exhausted or the equipment is damaged, it is necessary to wait for personnel to replenish and maintain them, which affects the quality of services provided by the unmanned service stations, and residents or related activity personnel may neglect to turn off lights or air conditioners, thereby causing unnecessary waste of electricity.

[0005] To achieve the above-mentioned purpose, the unmanned service station management system proposed in the present invention comprises a plurality of user terminals, a plurality of unmanned service stations and a plurality of management terminals; The user terminal includes a first navigation module, which is used to display the location of the unmanned service station and provide the user with a navigation service to a certain unmanned service station according to the user's selection; The unmanned service station includes a service unit, a material storage unit, a second positioning unit, a monitoring unit, a control unit and a communication unit. The service unit is used to provide services to residents or related personnel. The material storage unit is used to store materials. The second positioning unit is used to locate the current position of the unmanned service station and send the current position information of the unmanned service station to the user end and the management end through the communication unit. The monitoring unit is used to monitor the status of the service unit and the status of the material storage unit. The control unit is used to analyze and process the data obtained by the monitoring unit to obtain an analysis result, and is used to control the on and off of the power supply of the service unit according to the analysis result, and is also used to control the communication unit to send monitoring information and analysis results to the user end and the management end according to the analysis result; The management terminal includes a third navigation module, which is used to display the location of the unmanned service station to be supplemented and maintained, and provide the manager with navigation services to a certain unmanned service station according to the manager's selection.

[0006] Optionally, an automatic cleaning unit is further included, the monitoring unit is also used to monitor the overall internal state of the unmanned service station, and the control unit is also used to control the automatic cleaning unit according to the analysis result to clean the interior of the unmanned service station.

[0007] Optionally, the automatic cleaning unit includes a sweeping robot, the monitoring unit is used to monitor the floor cleaning condition inside the unmanned service station, and the control unit is used to control the sweeping robot to perform floor cleaning operations according to the analysis result.

[0008] Optionally, the automatic cleaning unit includes a disinfection module, the monitoring unit is used to monitor the personnel situation inside the unmanned service station, and the control unit is used to start the disinfection module to perform a disinfection operation according to the analysis result.

[0009] Optionally, the monitoring unit includes a high-frequency collector or a low-frequency collector, which is used to collect power consumption data in the unmanned service station. The control unit is used to determine the status of the service unit based on the power consumption data, and to control the on and off of the power supply of the service unit based on the analysis results.

[0010] Optionally, the monitoring module includes a three-dimensional scanner, which is used to collect three-dimensional spatial data in the material storage unit, and the control unit is used to determine the material status in the material storage unit according to the three-dimensional spatial data.

[0011] Optionally, the user terminal further includes a first feedback module, and the first feedback module is used to input the user's first feedback information and send the first feedback information to the unmanned service station and the management terminal.

[0012] Optionally, the unmanned service station further includes a second feedback unit, and the second feedback unit is used to input second feedback information of the user and send the second feedback information to the unmanned service station and the management terminal.

[0013] Optionally, the user terminal further includes a first display module, which displays the services and materials currently available in the unmanned service station based on the monitoring information and analysis results.

[0014] The present invention also discloses an unmanned service station management method, which is applied to the unmanned service station management system as claimed in claim 1, and is characterized in that it comprises the following steps: S1: The monitoring unit monitors the service unit and the material storage unit in real time and / or at a preset frequency to obtain monitoring information, the control unit analyzes and processes the monitoring information to obtain analysis results, and the communication unit sends the monitoring information and analysis results to the user end and / or the management end; S2: The user terminal hides or marks the corresponding unmanned service station in the first navigation module according to the monitoring information analysis result; The management terminal marks the corresponding unmanned service station at the third navigation module based on the monitoring information analysis results and gives the current optimal route. The manager can maintain and supplement the service units and material storage units in the unmanned service station according to the optimal route given by the third navigation module.

[0015] The technical solution of the present invention has the following beneficial effects: By setting up a monitoring unit, a control unit, and a communication unit, the information of maintaining the service unit and replenishing materials can be notified to the manager in a timely manner, so that the manager can complete the maintenance and replenishment operations with higher efficiency, which can improve the service quality provided by the unmanned service station. At the same time, when the control unit determines from the monitoring information and analysis results that the unmanned service station or the service unit is in an idle state, or the service unit is in a state to be maintained, the control unit can control the on and off of the power supply of the service unit, thereby shutting down the corresponding service component that provides services to the user, so as to save power and suspend the service function of the service component. BRIEF DESCRIPTION OF THE DRAWINGS

[0016] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on the structures shown in these drawings without paying creative work.

[0017] Figure 1This is an architecture diagram of an unmanned service station management system according to an embodiment of the present invention; Figure 2 The present invention is a flowchart of an unmanned service station management method according to an embodiment of the present invention.

[0018] The realization of the purpose, functional features and advantages of the present invention will be further explained in conjunction with embodiments and with reference to the accompanying drawings. DETAILED DESCRIPTION

[0019] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0020] It should be noted that all directional indications (such as up, down, left, right, front, back, etc.) in the embodiments of the present invention are only used to explain the relative position relationship, movement status, etc. between the components under a certain specific posture (as shown in the accompanying drawings). If the specific posture changes, the directional indication will also change accordingly.

[0021] In addition, the technical solutions between the various embodiments can be combined with each other, but it must be based on the fact that ordinary technicians in the field can implement it. When the combination of technical solutions is contradictory or cannot be implemented, it should be deemed that such combination of technical solutions does not exist and is not within the scope of protection required by the present invention.

[0022] The present invention provides an unmanned service station management system.

[0023] like Figure 1As shown, in one embodiment of the present invention, the unmanned service station management system and method include multiple user terminals, several unmanned service stations and several management terminals. Specifically, the user terminal includes a first navigation module, which is used to display the location of the unmanned service station and provide navigation services to a certain unmanned service station for the user according to the user's choice. Further, the unmanned service station includes a service unit, a material storage unit, a second positioning unit, a monitoring unit, a control unit and a communication unit. The service unit is used to provide services to residents or related personnel, the material storage unit is used to store materials, the second positioning unit is used to locate the current location of the unmanned service station, and send the current location information of the unmanned service station to the user terminal and the management terminal through the communication unit. The monitoring unit is used to monitor the status of the service unit and the status of the material storage unit. The control unit is used to analyze and process the data obtained by the monitoring unit to obtain the analysis result, and is used to control the power supply of the service unit according to the analysis result, so as to close the corresponding service component that provides services to the user, so as to save power and suspend the service function of the service component. The control unit is also used to control the communication unit to send monitoring information and analysis results to the user terminal and the management terminal according to the analysis result. Furthermore, the management end includes a third navigation module, which is used to display the location of the unmanned service station to be replenished and maintained, and provide the manager with navigation services to a certain unmanned service station according to the manager's choice. In this embodiment, the unmanned service station also includes an automatic cleaning unit, the monitoring unit is also used to monitor the internal state of the unmanned service station as a whole, and the control unit is also used to control the automatic cleaning unit according to the analysis results to clean the interior of the unmanned service station. Specifically, the automatic cleaning unit includes a sweeping robot, the monitoring unit is used to monitor the floor cleaning condition inside the unmanned service station, and the control unit is used to control the sweeping robot to perform floor cleaning operations according to the analysis results. Further, the automatic cleaning unit also includes a disinfection module, the monitoring unit is used to monitor the personnel situation inside the unmanned service station, and the control unit is used to start the disinfection module to perform disinfection operations according to the analysis results. Specifically, the disinfection module can be an ultraviolet disinfection device or an atomization disinfection device. If the control unit determines based on the monitoring information and the analysis results that the unmanned service station is in an idle state during the time period, the disinfection module can be controlled to perform disinfection operations to ensure the hygiene and cleanliness of the unmanned service station.

[0024] Optionally, the monitoring unit includes a high-frequency collector or a low-frequency collector, and the high-frequency collector or the low-frequency collector is used to collect power consumption data in the unmanned service station, and the control unit is used to determine the state of the service unit according to the power consumption data, and to control the on and off of the power supply of the service unit according to the analysis result. Specifically, the power consumption data in the unmanned service station can be collected by the high-frequency collector or the low-frequency collector, and the power consumption data can be analyzed to identify whether the service unit has a fault or damage. If the service unit has a fault or damage, the control unit can control the on and off of the power supply of the service unit, thereby shutting down the corresponding service component that provides services to the user, so as to save power and suspend the service function of the service component.

[0025] Optionally, the monitoring module includes a three-dimensional scanner, which is used to collect three-dimensional spatial data in the material storage unit, and the control unit is used to determine the material situation in the material storage unit based on the three-dimensional spatial data. In this embodiment, the control unit can determine whether the materials are sufficient by analyzing and processing the three-dimensional spatial data. If there is a situation where the materials need to be replenished, the control unit controls the communication unit to send monitoring information and analysis results to the user end and the management end so that the manager can replenish the materials.

[0026] Optionally, the user terminal further includes a first feedback module, which is used to input the user's first feedback information and send the first feedback information to the unmanned service station and the management terminal. In this embodiment, the user can also feedback to the unmanned service station and the management terminal information that the service unit needs maintenance and the material storage unit needs to replenish materials through the first feedback module.

[0027] Optionally, the unmanned service station further includes a second feedback unit, which is used to input the second feedback information of the user and send the second feedback information to the unmanned service station and the management terminal. Similarly, the user can also feedback the information that the service unit needs to be maintained and the information that the material storage unit needs to be replenished to the unmanned service station and the management terminal through the second feedback module.

[0028] Optionally, the user terminal further includes a first display module, which displays the services and materials currently available in the unmanned service station based on the monitoring information and analysis results. Before the user sets out to the unmanned service station, the user can learn about the services and materials currently available in different unmanned service stations through the first display module, thereby avoiding going to an unmanned service station that cannot provide relevant services and / or materials.

[0029] It is worth noting that the above-mentioned methods for analyzing and processing monitoring information to obtain analysis results are all mature existing technologies and will not be repeated in this embodiment.

[0030] The invention also proposes an unmanned service station management method.

[0031] like Figure 2 As shown, the following steps are included: S1: The monitoring unit monitors the service unit and the material storage unit in real time and / or at a preset frequency to obtain monitoring information, the control unit analyzes and processes the monitoring information to obtain analysis results, and the communication unit sends the monitoring information and analysis results to the user end and / or the management end; S2: The user terminal hides or marks the corresponding unmanned service station in the first navigation module according to the monitoring information analysis result; Based on the monitoring information analysis results, the management end marks the corresponding unmanned service station at the third navigation module and gives the current optimal route. The manager can maintain and supplement the service units and material storage units in the unmanned service station according to the optimal route given by the third navigation module.

[0032] Specifically, the working principle and process of the present invention are: By setting up a monitoring unit, a control unit, and a communication unit, the information of maintaining the service unit and replenishing materials can be notified to the manager in a timely manner, so that the manager can complete the maintenance and replenishment operations with higher efficiency, which can improve the service quality provided by the unmanned service station. At the same time, when the control unit determines from the monitoring information and analysis results that the unmanned service station or the service unit is in an idle state, or the service unit is in a state to be maintained, the control unit can control the on and off of the power supply of the service unit, thereby shutting down the corresponding service component that provides services to the user, so as to save power and suspend the service function of the service component.

[0033] The above description is only a preferred embodiment of the present invention, and does not limit the patent scope of the present invention. All equivalent structural changes made by using the contents of the present invention specification and drawings under the inventive concept of the present invention, or directly / indirectly applied in other related technical fields are included in the patent protection scope of the present invention.

Claims

1. An unmanned service station management system, characterized in that: It includes multiple user terminals, several unmanned service stations and several management terminals; The user terminal includes a first navigation module, which is used to display the location of the unmanned service station and provide the user with a navigation service to a certain unmanned service station according to the user's selection; The unmanned service station includes a service unit, a material storage unit, a second positioning unit, a monitoring unit, a control unit and a communication unit. The service unit is used to provide services to residents or related personnel. The material storage unit is used to store materials. The second positioning unit is used to locate the current position of the unmanned service station and send the current position information of the unmanned service station to the user end and the management end through the communication unit. The monitoring unit is used to monitor the status of the service unit and the status of the material storage unit. The control unit is used to analyze and process the data obtained by the monitoring unit to obtain an analysis result, and is used to control the on and off of the power supply of the service unit according to the analysis result, and is also used to control the communication unit to send monitoring information and analysis results to the user end and the management end according to the analysis result; The management terminal includes a third navigation module, which is used to display the location of the unmanned service station to be supplemented and maintained, and provide the manager with navigation services to a certain unmanned service station according to the manager's selection.

2. The unmanned service station management system according to claim 1, characterized in that: It also includes an automatic cleaning unit. The monitoring unit is also used to monitor the overall internal state of the unmanned service station. The control unit is also used to control the automatic cleaning unit according to the analysis result to clean the interior of the unmanned service station.

3. The unmanned service station management system according to claim 2, characterized in that: The automatic cleaning unit includes a sweeping robot, the monitoring unit is used to monitor the floor cleaning status inside the unmanned service station, and the control unit is used to control the sweeping robot to perform floor cleaning operations according to the analysis results.

4. The unmanned service station management system according to claim 2, characterized in that: The automatic cleaning unit includes a disinfection module, the monitoring unit is used to monitor the personnel situation inside the unmanned service station, and the control unit is used to start the disinfection module to perform a disinfection operation according to the analysis result.

5. The unmanned service station management system according to claim 1, characterized in that: The monitoring unit includes a high-frequency collector or a low-frequency collector, which is used to collect power consumption data in the unmanned service station. The control unit is used to determine the state of the service unit based on the power consumption data, and to control the on and off of the power supply of the service unit based on the analysis results.

6. The unmanned service station management system according to claim 1, characterized in that: The monitoring module includes a three-dimensional scanner, which is used to collect three-dimensional spatial data in the material storage unit. The control unit is used to determine the material status in the material storage unit based on the three-dimensional spatial data.

7. The unmanned service station management system according to claim 1, characterized in that: The user terminal further includes a first feedback module, which is used to input first feedback information of the user and send the first feedback information to the unmanned service station and the management terminal.

8. The unmanned service station management system according to claim 1, characterized in that: The unmanned service station further comprises a second feedback unit, which is used to input second feedback information of the user and send the second feedback information to the unmanned service station and the management terminal.

9. The many-to-many personnel and service station management method according to claim 1, characterized in that: The user terminal also includes a first display module, which displays the services and materials currently available in the unmanned service station based on the monitoring information and analysis results.

10. An unmanned service station management method, applied to the unmanned service station management system according to any one of claims 1 to 9, characterized in that: The following steps are involved: S1: The monitoring unit monitors the service unit and the material storage unit in real time and / or at a preset frequency to obtain monitoring information, the control unit analyzes and processes the monitoring information to obtain analysis results, and the communication unit sends the monitoring information and analysis results to the user end and / or the management end; S2: The user terminal hides or marks the corresponding unmanned service station in the first navigation module according to the monitoring information analysis result; The management terminal marks the corresponding unmanned service station at the third navigation module based on the monitoring information analysis results and gives the current optimal route. The manager can maintain and supplement the service units and material storage units in the unmanned service station according to the optimal route given by the third navigation module.

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