Process management method, device and equipment for laboratory quality management system

Abstract

The invention relates to a laboratory quality management system process management method, device and equipment. The method comprises the following steps: identifying and extracting a core business process of a laboratory; analyzing the core business process, and determining process related information corresponding to the core business process; generating a flow chart and a flow description according to the flow related information; and establishing a quality management strategy corresponding to the core business process according to the flow chart and the process description. According to the method provided by the invention, by extracting the core business process, carding the process related information in the business process, generating the flow chart and the process description and establishing the quality management strategy, the process management and monitoring of the business process can be automatically realized through the quality management strategy, the optimal configuration of resources is realized, the human error is reduced, and the efficiency is improved. And the laboratory quality management efficiency and effect are improved.

Description

Technical Field

[0001] The present invention relates to the field of decision-making and management technology, and in particular to a process management method, device and equipment for a laboratory quality management system. Background Art

[0002] In the existing laboratory quality management system, most institutions use traditional management methods, which often rely on manual operation and supervision and lack systematic and automated process management. Although some laboratories have tried to introduce information technology to improve management, most of these attempts focus on single data processing or record keeping, and have not formed a comprehensive and coherent quality management system. Summary of the invention

[0003] The technical problem to be solved by the present invention is to provide a laboratory quality management system process management method, device and equipment, aiming to solve the above technical problems.

[0004] In the first aspect, the technical solution of the present invention to solve the above technical problems is as follows: a process management method for a laboratory quality management system, the method comprising:

[0005] Identify and extract the laboratory's core business processes;

[0006] Analyze the core business process to determine process-related information corresponding to the core business process, wherein the process-related information includes process trigger conditions, process input information, process steps, process output information, process roles and key process nodes;

[0007] Generate a flow chart and a flow description based on the process related information;

[0008] According to the flowchart and the process description, a quality management strategy corresponding to the core business process is established.

[0009] The beneficial effects of the present invention are: by extracting core business processes, sorting out process-related information in business processes, generating flow charts and process descriptions, and establishing quality management strategies, the quality management strategies can automatically realize process management and monitoring of business processes, achieve optimal allocation of resources, reduce human errors, and improve the efficiency and effectiveness of laboratory quality management.

[0010] Based on the above technical solution, the present invention can also be improved as follows.

[0011] Furthermore, the above method also includes:

[0012] Obtain the quality management requirements of the laboratory, which include quality policy, quality objectives, responsibility allocation, work process and requirements of each work;

[0013] The analyzing the core business process to determine the process-related information corresponding to the core business process includes:

[0014] According to the quality management requirements, the core business process is analyzed to determine process-related information corresponding to the core business process.

[0015] Furthermore, the above method also includes:

[0016] Based on the process-related information, risk nodes and improvement nodes in the core business process are identified.

[0017] Furthermore, if the core business process includes multiple business processes of different types, the method further includes:

[0018] Establish relationships between different business processes;

[0019] Based on the association relationship, a calling relationship between the information involved in each of the business processes is established.

[0020] Further, multiple different types of business processes include sample management, equipment maintenance, experimental operation, data analysis and report preparation.

[0021] Furthermore, the above method also includes:

[0022] When a target business process is being executed in the core business process, the target business process is monitored in real time.

[0023] In a second aspect, in order to solve the above technical problems, the present invention also provides a laboratory quality management system process management device, the device comprising:

[0024] The processing module is used to identify and extract the core business processes of the laboratory;

[0025] A process related information determination module, used to analyze the core business process and determine the process related information corresponding to the core business process, wherein the process related information includes process triggering conditions, process input information, process steps, process output information, process roles and key process nodes;

[0026] A flowchart determination module is used to generate a flowchart and a process description based on the process-related information; a management module is used to establish a quality management strategy corresponding to the core business process based on the flowchart and the process description.

[0027] In the third aspect, in order to solve the above-mentioned technical problems, the present invention also provides an electronic device, which includes a memory, a processor, and a computer program stored in the memory and executable on the processor, and when the processor executes the computer program, the laboratory quality management system process management method of the present application is implemented.

[0028] In a fourth aspect, in order to solve the above-mentioned technical problem, the present invention also provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the laboratory quality management system process management method of the present application is implemented.

[0029] Additional aspects and advantages of the present application will be partially given in the following description, which will become apparent from the following description, or will be understood through the practice of the present application. BRIEF DESCRIPTION OF THE DRAWINGS

[0030] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings required for describing the embodiments of the present invention are briefly introduced below.

[0031] Figure 1 A flow chart of a laboratory quality management system process management method provided by an embodiment of the present invention;

[0032] Figure 2 A schematic diagram of a process management device for a laboratory quality management system provided by an embodiment of the present invention;

[0033] Figure 3 A schematic diagram of the structure of an electronic device provided by an embodiment of the present invention. DETAILED DESCRIPTION

[0034] The principles and features of the present invention are described below. The examples given are only used to explain the present invention and are not used to limit the scope of the present invention.

[0035] The technical solution of the present invention and how the technical solution of the present invention solves the above-mentioned technical problems are described in detail below with specific embodiments. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. The embodiments of the present invention will be described below in conjunction with the accompanying drawings.

[0036] The solution provided by the embodiment of the present invention can be applied to any application scenario where the quality management system process of the laboratory needs to be managed. The solution provided by the embodiment of the present invention can be executed by any electronic device, for example, it can be a user's terminal device, including at least one of the following: a smart phone, a tablet computer, a laptop computer, a desktop computer, a smart speaker, a smart watch, a smart TV, and a smart car device.

[0037] The embodiment of the present invention provides a possible implementation method, such as Figure 1 As shown, a flowchart of a laboratory quality management system process management method is provided. The solution can be executed by any electronic device, for example, a terminal device, or a terminal device and a server. For the convenience of description, the method provided by the embodiment of the present invention will be described below using the terminal device as an example of the execution subject. Figure 1 The method may include the following steps:

[0038] Step S10, identifying and extracting the core business processes of the laboratory;

[0039] Step S20, analyzing the core business process to determine process-related information corresponding to the core business process, wherein the process-related information includes process triggering conditions, process input information, process steps, process output information, process roles, and key process nodes;

[0040] Step S30, generating a flow chart and a flow description according to the process related information;

[0041] Step S40: establishing a quality management strategy corresponding to the core business process according to the flowchart and the process description.

[0042] Through the method of the present invention, by extracting core business processes, sorting out process-related information in business processes, generating flow charts and process descriptions, and establishing quality management strategies, the process management and monitoring of business processes can be automatically achieved through the quality management strategies, the optimal allocation of resources can be achieved, human errors can be reduced, and the efficiency and effectiveness of laboratory quality management can be improved.

[0043] The solution of the present invention is further described below in conjunction with the following specific embodiments. In this embodiment, a laboratory quality management system process management method provided may include the following steps:

[0044] Step S10, identifying and extracting the core business processes of the laboratory;

[0045] Among them, core business processes refer to the business processes commonly used in the laboratory on a daily basis, and there can be one or more.

[0046] The above S10 can be implemented by identifying and extracting the core business processes of the laboratory from the historical data of the laboratory's business processes. Specifically, it can be determined which are the core business processes and which are not based on the frequency of use of the business processes. The laboratory's business processes may include but are not limited to the corresponding processes of sample management, equipment maintenance, experimental operation, data analysis and report preparation.

[0047] Step S20, analyzing the core business process to determine process-related information corresponding to the core business process, wherein the process-related information includes process triggering conditions, process input information, process steps, process output information, process roles, and key process nodes;

[0048] Among them, the process role refers to the staff who need to participate in the execution of the core business process. In the core business process, each step involved can be used as a node, and the key process node refers to the key step in the core business process.

[0049] Optionally, the method further includes:

[0050] Obtain the quality management requirements of the laboratory, which include quality policy, quality objectives, responsibility allocation, work process and requirements of each work;

[0051] Among them, the above-mentioned quality management needs can be determined based on the following methods: a comprehensive quality management system needs to be established in combination with the specific characteristics and needs of the laboratory, and the laboratory's quality policy, quality objectives and related responsibilities should be clarified. At the same time, the process and requirements of each task should be described in detail through procedure documents, providing clear step-by-step guidance for the operation of each step in the core business process.

[0052] Among them, the quality policy refers to the overall quality purpose and direction of the organization formally issued by the top management of the organization. Usually the quality policy is consistent with the overall policy of the organization and provides a framework for setting quality objectives; quality objectives refer to the commitments and goals that the organization pursues in terms of quality to meet requirements and continuously improve the effectiveness of the quality management system.

[0053] Quality objectives are generally formulated based on the quality policy of the organization, and usually the quality objectives are set for the relevant functions and levels of the organization. The basis of quality objectives is behavioral science and system theory. Quality objectives are based on the "motivation theory" in behavioral science, but they are developed with the help of system theory. According to the viewpoint of system theory of modern management such as MBA and EMBA, an enterprise is a purposeful system, which includes several subsystems with purpose, and the subsystems include several subsystems with purpose. The core idea of ​​quality objectives is to take the system theory as a guide, start from achieving the overall quality objectives of the enterprise, and coordinate the activities of various departments and even everyone in the enterprise.

[0054] Responsibility allocation refers to the allocation of responsibilities to each person involved in each step of the core business process.

[0055] The process and requirements for carrying out each task refer to the process and requirements of each task involved in the core business process. One task can correspond to at least one step.

[0056] After the quality management requirements are obtained, the above S20 analyzes the core business process to determine the process-related information corresponding to the core business process, including:

[0057] According to the quality management requirements, the core business process is analyzed to determine the process-related information corresponding to the core business process. The process-related information obtained at this time is the process-related information that meets the quality management requirements.

[0058] Step S30, generating a flow chart and a flow description according to the process related information;

[0059] After the flow charts and process descriptions are generated, they should be revised to ensure that each process has clear requirements, operating standards and expected results.

[0060] The process description is a detailed description of each step involved in the flowchart, including precautions, related information (such as roles, departments, other businesses), etc.

[0061] Step S40: establishing a quality management strategy corresponding to the core business process according to the flowchart and the process description.

[0062] Among them, the quality management strategy refers to the strategy that can automatically manage the flowcharts, process descriptions and other information corresponding to the core business processes, which can be implemented based on some software and technical means, including but not limited to the following aspects:

[0063] Process management software: adopt or customize process management software suitable for laboratory needs to realize electronic management and monitoring of processes;

[0064] Automation tools: Introduce automation tools to carry out process operations, such as zero-code platforms, laboratory information management systems (LIMS), etc., to improve process operations and the efficiency of collection, processing and analysis of laboratory-related management data generated during operations, so as to achieve efficient management of the laboratory.

[0065] Optionally, the method further includes:

[0066] Based on the process-related information, risk nodes and improvement nodes in the core business process are identified.

[0067] Among them, risk nodes refer to nodes that are prone to errors, and improved nodes refer to nodes that can be further optimized.

[0068] The risk nodes and improvement nodes correspond to the nodes corresponding to each step in the core business process.

[0069] The core business process may include one business process or multiple business processes. Optionally, the solution may also include: for each business process, a single process operation mechanism may be implemented based on the business process, that is, the various business processes are not related to each other and do not affect each other during execution, so as to ensure that the business process can run independently and smoothly.

[0070] Optionally, the solution may also include: for each business process, a linkage operation mechanism may be implemented based on the business process, that is, during the execution of the business process, the cooperation of other business processes is required. Specifically:

[0071] Establish relationships between different business processes;

[0072] Based on the association relationship, a calling relationship between the information involved in each of the business processes is established.

[0073] In this way, during the execution of a business process, the smooth operation of the business process can be achieved based on the calling relationship and association relationship, ensuring that information and resources can be effectively transmitted and utilized between business processes.

[0074] Optionally, the method further includes:

[0075] When a target business process is executed in the core business process, the target business process is monitored in real time. The execution of the target business process can be continuously monitored through process management means to find problems in time and make improvements.

[0076] Based on Figure 1 Based on the same principle as the method shown in , the embodiment of the present invention also provides a laboratory quality management system process management device 20, such as Figure 2 As shown in , the laboratory quality management system process management device 20 may include a processing module 210, a process related information determination module 220, a flow chart determination module 230 and a management module 240, wherein:

[0077] Processing module 210, for identifying and extracting the core business processes of the laboratory;

[0078] A process-related information determination module 220 is used to analyze the core business process and determine the process-related information corresponding to the core business process, wherein the process-related information includes process triggering conditions, process input information, process steps, process output information, process roles and key process nodes;

[0079] A flow chart determination module 230, for generating a flow chart and a flow chart description according to the flow related information;

[0080] The management module 240 is used to establish a quality management strategy corresponding to the core business process according to the flowchart and the process description.

[0081] Optionally, the device further comprises:

[0082] A quality management requirements acquisition module is used to acquire the quality management requirements of the laboratory, wherein the quality management requirements include quality policy, quality objectives, responsibility allocation, the process of carrying out various tasks and the requirements of various tasks;

[0083] When the process-related information determination module 220 analyzes the core business process and determines the process-related information corresponding to the core business process, it is specifically used to:

[0084] According to the quality management requirements, the core business process is analyzed to determine process-related information corresponding to the core business process.

[0085] Optionally, the device further comprises:

[0086] The node identification module is used to identify risk nodes and improvement nodes in the core business process based on the process-related information.

[0087] Optionally, if the core business process includes multiple business processes of different types, the device further includes:

[0088] The process linkage module is used to establish association relationships between different business processes; based on the association relationships, a calling relationship between the information involved in each of the business processes is established.

[0089] Optionally, multiple different types of business processes include sample management, equipment maintenance, experimental operation, data analysis and report preparation.

[0090] Optionally, the device further comprises:

[0091] The monitoring module is used to monitor the target business process in real time when a target business process is being executed in the core business process.

[0092] The laboratory quality management system process management device of the embodiment of the present invention can execute the laboratory quality management system process management method provided by the embodiment of the present invention. The implementation principle is similar. The actions performed by each module and unit in the laboratory quality management system process management device in each embodiment of the present invention correspond to the steps in the laboratory quality management system process management method in each embodiment of the present invention. For the detailed functional description of each module of the laboratory quality management system process management device, please refer to the description in the corresponding laboratory quality management system process management method shown in the previous text, which will not be repeated here.

[0093] Among them, the above-mentioned laboratory quality management system process management device can be a computer program (including program code) running in a computer device, for example, the laboratory quality management system process management device is an application software; the device can be used to execute the corresponding steps in the method provided in the embodiment of the present invention.

[0094] In some embodiments, the laboratory quality management system process management device provided by the embodiment of the present invention can be implemented in a combination of software and hardware. As an example, the laboratory quality management system process management device provided by the embodiment of the present invention can be a processor in the form of a hardware decoding processor, which is programmed to execute the laboratory quality management system process management method provided by the embodiment of the present invention. For example, the processor in the form of a hardware decoding processor can adopt one or more application-specific integrated circuits (ASICs), DSPs, programmable logic devices (PLDs), complex programmable logic devices (CPLDs), field programmable gate arrays (FPGAs) or other electronic components.

[0095] In other embodiments, the laboratory quality management system process management device provided by the embodiment of the present invention can be implemented in a software manner. Figure 2 A laboratory quality management system process management device stored in a memory is shown, which can be software in the form of programs and plug-ins, and includes a series of modules, including a processing module 210, a process-related information determination module 220, a flowchart determination module 230, and a management module 240, for implementing the laboratory quality management system process management method provided in an embodiment of the present invention.

[0096] The modules involved in the embodiments of the present invention may be implemented by software or hardware, wherein the name of a module does not limit the module itself in some cases.

[0097] Based on the same principle as the method shown in the embodiments of the present invention, an electronic device is also provided in the embodiments of the present invention, which may include but is not limited to: a processor and a memory; the memory is used to store a computer program; the processor is used to execute the method shown in any embodiment of the present invention by calling the computer program.

[0098] In an alternative embodiment, an electronic device is provided, such as Figure 3 As shown, Figure 3 The electronic device 4000 shown includes: a processor 4001 and a memory 4003. The processor 4001 and the memory 4003 are connected, such as through a bus 4002. Optionally, the electronic device 4000 may also include a transceiver 4004, which may be used for data interaction between the electronic device and other electronic devices, such as data transmission and / or data reception. It should be noted that in actual applications, the transceiver 4004 is not limited to one, and the structure of the electronic device 4000 does not constitute a limitation on the embodiments of the present invention.

[0099] Processor 4001 may be a CPU (Central Processing Unit), a general-purpose processor, a DSP (Digital Signal Processor), an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array) or other programmable logic devices, transistor logic devices, hardware components or any combination thereof. It may implement or execute various exemplary logic blocks, modules and circuits described in conjunction with the disclosure of the present invention. Processor 4001 may also be a combination that implements computing functions, such as a combination of one or more microprocessors, a combination of a DSP and a microprocessor, etc.

[0100] The bus 4002 may include a path to transmit information between the above components. The bus 4002 may be a PCI (Peripheral Component Interconnect) bus or an EISA (Extended Industry Standard Architecture) bus. The bus 4002 may be divided into an address bus, a data bus, a control bus, etc. For ease of representation, Figure 3 Only one thick line is used in the diagram, but this does not mean that there is only one bus or only one type of bus.

[0101] The memory 4003 can be a ROM (Read Only Memory) or other types of static storage devices that can store static information and instructions, a RAM (Random Access Memory) or other types of dynamic storage devices that can store information and instructions, or an EEPROM (Electrically Erasable Programmable Read Only Memory), a CD-ROM (Compact Disc Read Only Memory) or other optical disk storage, optical disk storage (including compressed optical disk, laser disk, optical disk, digital versatile disk, Blu-ray disk, etc.), a magnetic disk storage medium or other magnetic storage device, or any other medium that can be used to carry or store the desired program code in the form of instructions or data structures and can be accessed by a computer, but is not limited to this.

[0102] The memory 4003 is used to store the application code (computer program) for executing the solution of the present invention, and the execution is controlled by the processor 4001. The processor 4001 is used to execute the application code stored in the memory 4003 to implement the content shown in the above method embodiment.

[0103] The electronic device may also be a terminal device. Figure 3 The electronic device shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present invention.

[0104] An embodiment of the present invention provides a computer-readable storage medium, on which a computer program is stored. When the computer-readable storage medium is run on a computer, the computer can execute the corresponding contents of the aforementioned method embodiment.

[0105] According to another aspect of the present invention, a computer program product or a computer program is also provided, the computer program product or the computer program comprising computer instructions, the computer instructions being stored in a computer-readable storage medium. A processor of a computer device reads the computer instructions from the computer-readable storage medium, and the processor executes the computer instructions, so that the computer device executes the methods provided in the implementation modes of the above-mentioned various embodiments.

[0106] Computer program code for performing the operations of the present invention may be written in one or more programming languages, or a combination thereof, including object-oriented programming languages, such as Java, Smalltalk, C++, and conventional procedural programming languages, such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In cases involving a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., through the Internet using an Internet service provider).

[0107] It should be understood that the flow charts and block diagrams in the accompanying drawings illustrate the possible implementation architecture, functions and operations of the method and computer program product according to various embodiments of the present invention. In this regard, each box in the flow chart or block diagram can represent a module, a program segment, or a part of a code, and the module, the program segment, or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the box can also occur in a sequence different from that marked in the accompanying drawings. For example, two boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each box in the block diagram and / or flow chart, and the combination of the boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0108] The computer-readable storage medium provided by the embodiment of the present invention may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination thereof. More specific examples of computer-readable storage media may include, but are not limited to, an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination thereof. In the present invention, a computer-readable storage medium may be any tangible medium containing or storing a program that may be used by or in conjunction with an instruction execution system, device, or device.

[0109] The computer-readable storage medium carries one or more programs. When the one or more programs are executed by the electronic device, the electronic device executes the method shown in the above embodiment.

[0110] The above description is only a preferred embodiment of the present invention and an explanation of the technical principles used. Those skilled in the art should understand that the disclosure scope involved in the present invention is not limited to the technical solution formed by a specific combination of the above technical features, but should also cover other technical solutions formed by any combination of the above technical features or their equivalent features without departing from the above disclosed concept. For example, the above features are replaced with the technical features with similar functions disclosed in the present invention (but not limited to) by each other.

Claims

1. A process management method for laboratory quality management system, characterized in that: The following steps are involved: Identify and extract the laboratory's core business processes; Analyze the core business process to determine process-related information corresponding to the core business process, wherein the process-related information includes process trigger conditions, process input information, process steps, process output information, process roles and key process nodes; Generate a flow chart and a flow description based on the process related information; According to the flowchart and the process description, a quality management strategy corresponding to the core business process is established.

2. The method according to claim 1, characterized in that The method further comprises: Obtain the quality management requirements of the laboratory, which include quality policy, quality objectives, responsibility allocation, work process and requirements of each work; The analyzing the core business process to determine the process-related information corresponding to the core business process includes: According to the quality management requirements, the core business process is analyzed to determine process-related information corresponding to the core business process.

3. The method according to claim 1, characterized in that The method further comprises: Based on the process-related information, risk nodes and improvement nodes in the core business process are identified.

4. The method according to claim 1, characterized in that: If the core business process includes multiple business processes of different types, the method further includes: Establish relationships between different business processes; Based on the association relationship, a calling relationship between the information involved in each of the business processes is established.

5. The method according to claim 4, characterized in that Multiple different types of business processes include sample management, equipment maintenance, experimental operation, data analysis and report preparation.

6. The method according to any one of claims 1 to 4, characterized in that The method further comprises: When a target business process is being executed in the core business process, the target business process is monitored in real time.

7. A process management device for laboratory quality management system, characterized in that: include: The processing module is used to identify and extract the core business processes of the laboratory; A process related information determination module, used to analyze the core business process and determine the process related information corresponding to the core business process, wherein the process related information includes process triggering conditions, process input information, process steps, process output information, process roles and key process nodes; A flow chart determination module, used to generate a flow chart and a flow chart description according to the process related information; A management module is used to establish a quality management strategy corresponding to the core business process based on the flow chart and the process description.

8. The device according to claim 7, characterized in that The device also includes: A quality management requirements acquisition module is used to acquire the quality management requirements of the laboratory, wherein the quality management requirements include quality policy, quality objectives, responsibility allocation, the process of carrying out various tasks and the requirements of various tasks; When the process related information determination module analyzes the core business process and determines the process related information corresponding to the core business process, it is specifically used to: According to the quality management requirements, the core business process is analyzed to determine process-related information corresponding to the core business process.

9. An electronic device, characterized in that: The method comprises a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the method according to any one of claims 1 to 6 when executing the computer program.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the method according to any one of claims 1 to 6 is implemented.

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