Information processing system, information processing device, information processing method, and program product

Abstract

Provided are an information processing system, an information processing device, an information processing method, and a program product, the information processing system comprising: a notification unit that notifies a receiving person of reference information relating to a cargo of another receiving person corresponding to registration information registered in advance by the receiving person receiving the cargo. According to the present invention, it is possible to further improve the convenience related to the reception of goods by a receiver.

Description

Technical Field

[0001] The present invention relates to an information processing system, an information processing device, an information processing method and a program product. Background Art

[0002] In recent years, a technology has been developed for a delivery person who is responsible for a delivery operation related to the delivery or collection of goods entrusted by a certain user to efficiently deliver or collect goods. For example, Patent Document 1 discloses a technology for obtaining the load amounts of one or more circular flights that circulate at three stations and determining whether to change the flight plan of the circular flight based on the obtained load amounts.

[0003] Prior art literature

[0004] Patent Literature

[0005] Patent Document 1: Japanese Patent Application Publication No. 2020-52525 Summary of the invention

[0006] Problems to be solved by the invention

[0007] However, in the technology described in Patent Document 1, at the delivery destination of the goods delivered by the circular flight, the receiving person specified by the recipient address of the goods needs to receive the goods. For example, in the case where the goods are delivered directly to the home of the receiving person, the burden on the delivery side is large, and with the population reduction in the future, the delivery fee may be high. In contrast, there may also be a method of concentrating the goods at a specified receiving place. In this case, even if the receiving person has no other reservations at the delivery destination of the delivered goods, he may go to the delivery destination of the goods just to receive the goods.

[0008] Therefore, the present invention is made in view of the above-mentioned problems, and an object of the present invention is to provide a new and improved information processing system, information processing device, information processing method and program product that can further improve the convenience involved in receiving goods.

[0009] Means for solving problems

[0010] In order to solve the above-mentioned problems, according to one technical solution of the present invention, there is provided an information processing system comprising: a notification unit which notifies the receiving person of reference information related to goods of other receiving persons corresponding to registration information pre-registered by the receiving person who receives the goods.

[0011] In addition, in order to solve the above-mentioned problems, according to another technical solution of the present invention, there is provided an information processing device comprising: a notification unit which notifies the receiving person of reference information related to goods of other receiving persons corresponding to the registration information pre-registered by the receiving person who receives the goods.

[0012] In addition, in order to solve the above-mentioned problem, according to another technical solution of the present invention, there is provided an information processing method executed by a computer, which includes: notifying the receiving person of reference information related to the goods of other receiving persons corresponding to the registration information pre-registered by the receiving person who receives the goods.

[0013] In addition, in order to solve the above-mentioned problems, according to another technical solution of the present invention, a program product is provided, which includes a program that enables a computer to implement the following functions: a notification function, which notifies the recipient of the reference information related to the goods of other recipients corresponding to the registration information pre-registered by the recipient who receives the goods.

[0014] Effects of the Invention

[0015] As described above, the convenience associated with receiving goods can be further improved. BRIEF DESCRIPTION OF THE DRAWINGS

[0016] Figure 1 This is an explanatory diagram for explaining the outline of the information processing system according to the present embodiment.

[0017] Figure 2 This is an explanatory diagram for explaining an example of the functional configuration of the information terminal 20 according to the present embodiment.

[0018] Figure 3 This is an explanatory diagram for explaining an example of the functional configuration of the management server 30 according to the present embodiment.

[0019] Figure 4 This is an explanatory diagram for explaining an example of the process involved in the agency collection involved in this embodiment.

[0020] Figure 5 This is an explanatory diagram for explaining an example of notification regarding proxy availability according to the present embodiment.

[0021] Figure 6 This is an explanatory diagram for explaining an example of the operation process of the management server 30 according to the present embodiment.

[0022] Figure 7 This is an explanatory diagram for explaining an example of the hardware configuration of the management server 30 according to the present embodiment.

[0023] Explanation of symbols

[0024] 10: moving body;

[0025] 20: Information terminal;

[0026] 210: Ministry of Communications;

[0027] 230: Control Department;

[0028] 240: operation display unit;

[0029] 30: Management server;

[0030] 310: Ministry of Communications;

[0031] 320: storage unit;

[0032] 330: Control unit;

[0033] 331: Generation Department;

[0034] 333: Licensing Department. DETAILED DESCRIPTION

[0035] The contents of the embodiment of the present invention are listed and described. The information processing system and the like according to the embodiment of the present invention have the following configuration.

[0036] [Project 1]

[0037] An information processing system comprising:

[0038] A notification section notifies the receiving person of reference information related to goods of other receiving persons corresponding to registration information pre-registered by the receiving person who receives the goods.

[0039] [Project 2]

[0040] The information processing system according to item 1, further comprising:

[0041] an acquisition unit that acquires identification information obtained through an authentication operation performed by the receiving person when receiving the goods,

[0042] The notification unit notifies the reference information based on the identification information.

[0043] [Item 3]

[0044] The information processing system according to item 2, further comprising:

[0045] A permission unit permits the other receiving person to receive the goods when the receiving person performs an agent operation related to receiving the goods on behalf of the other receiving person based on the reference information notified by the notifying unit.

[0046] [Item 4]

[0047] The information processing system according to item 3, wherein:

[0048] The registration information includes information related to the address of the recipient,

[0049] The notification unit notifies reference information on cargo of other receivers whose locations at the time of collection are registered within a prescribed range from the address of the receiver.

[0050] [Item 5]

[0051] The information processing system according to item 4, wherein:

[0052] The collection location includes the address of the other recipient registered by the other recipient.

[0053] [Item 6]

[0054] The information processing system according to item 5, wherein:

[0055] The registration information includes information about an agent approver who approves the collection of goods between the recipient and the agent.

[0056] The notification section notifies reference information related to goods of the proxy approver.

[0057] [Item 7]

[0058] The information processing system according to item 1, wherein:

[0059] The reference information includes the weight or size of the cargo of the other recipient.

[0060] [Item 8]

[0061] The information processing system according to item 5, wherein:

[0062] The reference information includes time information related to path information or required time of the receiving person from the receiving location of the other receiving person to the receiving location.

[0063] [Item 9]

[0064] The information processing system according to item 1, wherein:

[0065] The reference information includes information related to the remuneration provided to the receiving person when the receiving person collects on behalf of the receiving person.

[0066] [Item 10]

[0067] The information processing system according to any one of items 3 to 6, further comprising:

[0068] The communication unit transmits a proxy completion notification to a terminal used by the other recipients when the recipients complete the proxy operation.

[0069] [Item 11]

[0070] The information processing system according to item 10, wherein:

[0071] The communication unit transmits a proxy execution notification indicating that the goods are received on behalf of the other recipient, to a terminal used by the other recipient, when the permission unit permits the other recipient to receive the goods.

[0072] [Item 12]

[0073] An information processing device comprising:

[0074] A notification section notifies the receiving person of reference information related to goods of other receiving persons corresponding to registration information pre-registered by the receiving person who receives the goods.

[0075] [Item 13]

[0076] An information processing method, executed by a computer, comprising:

[0077] The receiving person is notified of reference information on goods of other receiving persons corresponding to registration information pre-registered by the receiving person who receives the goods.

[0078] [Item 14]

[0079] A program product, the program product comprising a program that enables a computer to implement the following functions:

[0080] A notification function notifies the receiving person of reference information related to the goods of other receiving persons corresponding to the registration information pre-registered by the receiving person who receives the goods.

[0081] The preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings. In addition, in this specification and the accompanying drawings, for components having substantially the same functional structure, the same reference numerals are added to omit repeated description.

[0082] In addition, in this specification and the drawings, each mobile body is distinguished as needed, such as a mobile body used by a delivery person is distinguished as a manned mobile body 10A and a mobile body that moves by autonomous control or remote operation is distinguished as an unmanned mobile body 10B. However, in the case where it is not necessary to distinguish each mobile body, each mobile body is simply referred to as a mobile body 10. In addition, each information terminal is distinguished as needed, such as an information terminal used by a delivery person who performs delivery related to the delivery or receipt of goods is distinguished as a delivery person terminal 20A and an information terminal used by a receiving person who receives the delivered goods is distinguished as a receiving person terminal 20B. However, in the case where it is not necessary to distinguish each information terminal, each information terminal is simply referred to as an information terminal 20.

[0083] <<1. Overview of Information Processing System>>

[0084] One embodiment of the present invention relates to an information processing system that can further improve the convenience involved in receiving goods for a receiving person.

[0085] <1.1. Summary>

[0086] Figure 1 1 is an explanatory diagram for explaining the overview of the information processing system involved in this embodiment. The information processing system involved in this embodiment is, for example, Figure 1 As shown, there are a mobile body 10, an information terminal 20 and a management server 30.

[0087] The mobile object 10, the information terminal 20, and the management server 30 are connected to each other via a network.

[0088] (Moving body 10)

[0089] The mobile body 10 according to the present embodiment is a mobile body used in a delivery operation such as delivering or receiving goods L. For example, the mobile body 10 is used when delivering goods L entrusted by a receiving person U2 from a warehouse WH storing the goods L. The mobile body 10 is not essential for the delivery operation, and the delivery may be performed by walking or using a cart (e.g., a box cart or a cage cart).

[0090] For example, the moving body 10 includes a manned moving body 10A used by a delivery person U1 who delivers or collects cargo L.

[0091] For example, the manned mobile object 10A according to the present embodiment may be Figure 1The manned mobile body 10A is a vehicle that moves on land as shown (for example, a car, a light truck, a light truck, a motorcycle, a bicycle, a scooter, etc.). However, the manned mobile body 10A is not limited to a vehicle. For example, the manned mobile body 10A may be an aircraft that flies in the sky, or a ship that moves on a waterway such as an ocean or a river.

[0092] In addition, the mobile body 10 involved in this embodiment includes an unmanned mobile body 10B that moves by autonomous control or remote operation. For example, the unmanned mobile body 10B can use input information such as the positions of two locations such as the starting point (for example, the delivery start position of the goods L or the movement start position of the unmanned mobile body 10B) and the end point (for example, the receiving position of the goods L) or the positions of three or more locations including a transfer point (for example, the harvesting position of the goods L in the case of delivery accompanied by the harvesting of the goods L) or a return point (for example, the same position as the movement start position of the unmanned mobile body 10 or a different standby position, etc.) and move by autonomous control. In addition, the input information for autonomous control can include various information such as other passing points or delivery routes.

[0093] Furthermore, the unmanned mobile object 10B can be moved by remote control using operation information input by a manager who manages the unmanned mobile object 10B.

[0094] For example, the unmanned mobile object 10B may be Figure 1 For example, the aircraft may be a drone that flies by autonomous control, or a drone (UAV) that flies by remote control by a manager.

[0095] The unmanned mobile object 10B according to the present embodiment is not limited to an aircraft, but may be, for example, a vehicle that moves on land, such as an unmanned ground vehicle (UGV), or a ship that moves on waterways, such as an ocean or a river.

[0096] Furthermore, the manned mobile object 10A and the unmanned mobile object 10B may be mobile objects that can move on at least two or more routes on land, water, and in the air.

[0097] (Information Terminal 20)

[0098] The information terminal 20 involved in this embodiment is a terminal used by relevant personnel related to the delivery or collection service. For example, the information terminal 20 can be various terminals such as a tablet terminal, a smart phone, a mobile phone, a personal handy-phone system (PHS), a personal digital assistant (PDA), or a personal computer (PC).

[0099] The information terminal 20 includes a delivery person terminal 20A used by a delivery person U1 who delivers or receives the goods L. For example, the delivery person U1 can use the delivery person terminal 20A to confirm the delivery instruction information including the delivery task according to the delivery request included in the delivery request registered by the recipient U2. Figure 1 In the above, the goods L are delivered to the receiving person U2 who has entrusted the delivery, but the delivery is not limited to such a case. The entrusting person may be the sender and the goods may be delivered to a recipient different from the entrusting person. In such a case, the delivery person U1 may load the goods L onto the moving body 10 when departing from the warehouse WH, and set one or more delivery tasks as a delivery plan in a predetermined order. Here, the delivery instruction information includes various information used for the delivery of the goods L, such as information related to the delivery destination of the goods (i.e., the receiving location of the goods of the receiving person U2).

[0100] In addition, the information terminal 20 includes a receiving person terminal 20B used by a receiving person U2 who receives the delivered goods L. For example, the receiving person U2 can use the receiving person terminal 20B to confirm a delivery completion notification indicating that the delivery (for example, delivery to a storage place or delivery to a courier box in an apartment, etc.) of the goods L received by the receiving person U2 is completed. The storage place can also be a receiving place for the receiving person when he / she goes to receive his / her own goods, but when he / she also receives goods from other receiving persons, it can be a temporary storage place for other receiving persons.

[0101] In addition, the receiving person terminal 20B can display reference information related to the goods delivered by the delivery person U1 or the unmanned moving body 10B and other receiving persons. The details of the reference information will be described later, but the reference information can include information such as the weight or size of the goods L of other receiving persons, and the receiving person U2 can also confirm the reference information to study whether to collect the goods of other receiving persons.

[0102] (Management Server 30)

[0103] The management server 30 according to the present embodiment is an example of an information processing device, and is a server that performs management related to the reception of goods L. For example, the management server 30 may be a general-purpose computer such as a workstation or a PC, or may be a cloud server.

[0104] The management server 30 notifies the receiving person U2 of reference information related to the goods L of other receiving persons corresponding to the registration information pre-registered by the receiving person U2 who receives the goods L.

[0105] For example, the management server 30 can notify the recipient U2 of reference information about the goods of other recipients whose receiving places (for example, express boxes at home, etc.) are set within a specified range of the address of the recipient U2 registered by the recipient U2 who receives the goods L, and the goods of other recipients whose receiving places are set within a specified range of the path from the receiving place of the recipient U2 to the address of the recipient U2 such as his own home.

[0106] In addition, the management server 30 can notify the receiver U2 of reference information related to the goods of other receivers based on the identification information of the receiver U2. Then, the receiver U2 who has confirmed the reference information considers whether to receive the goods of other receivers.

[0107] When receiving goods on behalf of other receiving persons, the receiving person U2 performs an agent operation related to the receiving of the goods. When performing the agent operation, the management server 30 may allow the receiving person U2 to receive the goods of other receiving persons. In addition, when performing the agent operation, the management server 30 may request the other receiving persons for the permission of the receiving person U2 as an agent, and when receiving the permission signal, the receiving person U2 may allow the receiving of the goods of other receiving persons.

[0108] For example, the goods of other receiving persons can be held by the holding device described later. Here, when the receiving person U2 performs the agent operation related to the collection of the goods of other receiving persons, the management server 30 can send a control signal to the holding device to release the goods of the other receiving persons. Thus, the receiving person U2 can receive the goods of other receiving persons and deliver the goods to the receiving location (for example, the home of the other receiving person, etc.) registered by the other receiving person. In addition, in the case where the goods manager manages the goods of other receiving persons, the management server 30 can send information indicating that the receiving person U2 is allowed to collect the goods of other receiving persons on behalf of the goods to the goods manager terminal of the goods manager. Then, the management server 30 can send information indicating that the receiving person is allowed to collect the goods of other receiving persons on behalf of the goods to the receiving person terminal 20B in a manner that the goods manager can confirm (for example, a description containing text, identification information obtained by the authentication operation described later).

[0109] The above is a description of the overview of the information processing system according to the present embodiment. Next, an example of the functional configuration of the information terminal 20 and the management server 30 according to the present embodiment will be described in sequence.

[0110] <<2. Functional Configuration Example>>

[0111] <2.1. Functional Configuration Example of Information Terminal 20>

[0112] Figure 2 1 is an explanatory diagram for explaining an example of the functional configuration of the information terminal 20 according to the present embodiment. Figure 2 As shown, it includes a communication unit 210 , a control unit 230 , and an operation display unit 240 .

[0113] (Communications Department 210)

[0114] The communication unit 210 according to this embodiment performs various communications with the management server 30. For example, the communication unit 210 included in the receiver terminal 20B may receive from the management server 30 reference information on cargo of other receivers corresponding to registration information pre-registered by the receiver.

[0115] For example, the communication unit 210 may transmit identification information obtained by an authentication operation performed by a receiving person when receiving the receiving person's goods to the management server 30. In this case, the communication unit 210 may receive reference information transmitted according to the identification information from the management server 30.

[0116] In addition, the authentication operation includes, for example, an operation of reading identification information through an input device such as a camera. More specifically, the authentication operation includes an operation of reading various information codes such as a barcode or a two-dimensional code displayed or printed on the goods or the holding device storing the goods as identification information through a camera. In addition, the holding device may be, for example, a storage box or an unmanned mobile body 10B. In addition, the holding device may be a device that fixes the goods L by a fixing object such as a belt or a frame.

[0117] In addition, the authentication operation may include an operation in which the receiving personnel reads identification information of the goods or the holding device using a contactless or contact IC card reader, etc. In addition, the authentication operation may include an operation in which the receiving personnel inputs identification information using the operation display unit 240. In this case, the identification information includes, for example, a character string displayed or printed on the goods or the holding device.

[0118] In addition, the authentication operation may include an operation of reading the outer shape of the goods or the holding device. In this case, the communication unit 220 may send the read outer shape as an image to the management server 30, and the management server 30 may convert the image into identification information through image recognition.

[0119] (Control Unit 230)

[0120] The control unit 230 controls the overall operation of the information terminal 20. For example, the control unit 230 can control the transmission of identification information by the communication unit 210. In addition, the control unit 230 can control the display of reference information by the operation display unit 240.

[0121] (Operation display unit 240)

[0122] The operation display unit 240 according to the present embodiment functions as an operation unit for inputting the details of the request for delivery or receipt of goods. In addition, the operation display unit 240 functions as a display unit for displaying the reference information received from the management server 30.

[0123] The function of the operating unit can be realized by a touch panel or a keyboard, for example. In addition, the function of the display unit can be realized by a cathode ray tube (CRT) display device, a liquid crystal display (LCD) or an organic light emitting diode (OLED) device. In addition, the function of the display unit and the function of the operating unit can be configured separately.

[0124] In addition, the information terminal 20 may have Figure 2In this case, the receiving person can use the microphone to input the recognition information. In addition, the information terminal 20 may further have Figure 2 A speaker not shown in the figure may be used. In this case, the delivery person can confirm the reference information through the voice output from the speaker.

[0125] <2.2. Functional Configuration Example of Management Server 30>

[0126] Figure 3 1 is an explanatory diagram for explaining an example of the functional configuration of the management server 30 according to the present embodiment. Figure 3 As shown, it has a communication unit 310, a storage unit 320 and a control unit 330.

[0127] (Communication Department 310)

[0128] The communication unit 310 according to this embodiment performs various communications with the information terminal 20. For example, the communication unit 310 is an example of a notification unit, and transmits reference information about goods of other receivers corresponding to registration information pre-registered by the receiver who receives the goods to the receiver terminal 20B.

[0129] The communication unit 310 is an example of an acquisition unit, and receives identification information from the recipient terminal 20B. For example, after receiving the identification information from the recipient terminal 20B, the communication unit 310 may transmit reference information generated by the generation unit 331 described later.

[0130] However, the communication unit 310 may not necessarily send the reference information after the communication unit 310 receives the identification information from the receiving person terminal 20B. For example, the communication unit 310 may send the reference information related to the goods of other receiving persons corresponding to the registration information of the receiving person to the receiving person terminal 20B regardless of whether the identification information is received or not. Thus, the receiving person can confirm the reference information on the way to the receiving location of the goods.

[0131] In addition, the communication unit 310 may transmit the reference information related to the cargo of other recipients generated by the generation unit 331 to a holding device (e.g., a storage box or an unmanned mobile body 10B) holding the cargo. In this case, the storage box or unmanned mobile body 10B receiving the reference information may notify the recipient of the reference information by outputting the received reference information to an output device such as a display.

[0132] In addition, the communication unit 310 can send control information that is permitted by the permission unit 333 described later and that can receive the goods of the receiving person or other receiving persons to a holding device such as a storage box or an unmanned mobile body 10B that holds the goods. In addition, when performing an agent operation, the communication unit 310 can request the agent permission of the receiving person U2 from other receiving persons, and when receiving the permission signal, the receiving person U2 can be permitted to receive the goods of other receiving persons. In addition, in the case where the goods manager manages the goods of other receiving persons, the communication unit 310 can send information indicating that the receiving person U2 is permitted to receive the goods of other receiving persons on behalf of the goods manager to the goods manager terminal of the goods manager. Then, the communication unit 310 can send information indicating that the receiving person is permitted to receive the goods of other receiving persons on behalf of the goods manager (for example, a description containing text or identification information obtained through the authentication operation described later) to the receiving person terminal 20B in a manner that the goods manager can confirm.

[0133] (Storage Unit 320)

[0134] The storage unit 320 involved in this embodiment stores software and various data. For example, the storage unit 320 can store registration information pre-registered by the recipient. For example, the storage unit 320 stores the recipient information as the information of the recipient. The recipient information refers to information such as the name of the recipient, the name of the recipient within the service, the identification information of the recipient, the information of the agent approver, various basic information such as an email address, address or telephone number, account information of an external application or payment information (credit card information, etc.).

[0135] In addition, the receiving person information may include information related to the receiving of goods, such as the receiving location of the goods. For example, the receiving location of the goods may be set to different locations for each case where the goods are received by the person himself or by an agent.

[0136] For example, the receiving location of the goods when the receiving person receives the goods of the receiving person can be set to a parking lot such as a store or a bus station. In addition, the receiving location of the goods when the goods are received by another receiving person on behalf of the receiving person can be set to a courier box set up at the receiving person's own home. In this case, the other receiving person will store the goods of the receiving person received by the agent at a parking lot such as a store or a bus station in the courier box set by the receiving person. In addition, the receiving location of the goods when the goods are received by another receiving person on behalf of the receiving person is an example of the location when the goods are collected on behalf of the receiving person.

[0137] In addition, the storage unit 320 stores information related to the goods specified by the receiving personnel using the receiving personnel terminal 20B in the recipient address. The information related to the goods includes, for example, identification information of the goods, size of the goods, weight of the goods, scheduled arrival time of the goods, characteristics of the goods, distribution mechanism of the goods, etc. In addition, the information related to the goods L may also include precautionary information of the goods. In addition, the precautionary information of the goods may include information related to the handling of the goods, such as whether it is frozen goods, face up and handle with care, stacking is strictly prohibited, fresh goods, and fragile goods.

[0138] The recipient identification information is identification information for uniquely identifying a recipient using the recipient terminal 20B (hereinafter referred to as a recipient ID), and the cargo identification information is identification information for uniquely identifying cargo (hereinafter referred to as cargo ID).

[0139] The storage unit 320 stores the cargo ID in correspondence with the recipient ID of the recipient specified in the destination address of the cargo indicated by the cargo ID.

[0140] (Control Unit 330)

[0141] The control unit 330 according to this embodiment controls the overall operation of the management server 30. Figure 3 As shown, there are a generation unit 331 and a permission unit 333.

[0142] The generation unit 331 according to the present embodiment generates reference information about the cargo of other receivers corresponding to the registration information pre-registered by the receiver who receives the cargo.

[0143] For example, the generating unit 331 may generate reference information about the cargo of other receivers corresponding to the registration information pre-registered by the receiver who receives the cargo, based on the identification information received by the communicating unit 310 .

[0144] For example, the generation unit 331 can generate reference information based on the information of the recipient represented by the recipient ID corresponding to the identification information (goods ID) received by the communication unit 310. More specifically, the generation unit 331 can generate reference information of goods of other recipients whose collection locations are registered within a specified range from the recipient's home or other address contained in the recipient's information, and goods of other recipients whose collection locations are set within a specified range from the path from the receiving location of the recipient U2 to the address of the recipient's home or other address. As the collection location of other recipients, when the address of the other recipient is registered, the recipient can collect goods near you, such as those living in the same apartment or nearby residences, which can reduce the burden of delivery personnel on each residence, etc., and can also reduce the burden on recipients involved in the collection of goods.

[0145] In addition, the generating unit 331 can generate reference information of goods of other receiving persons based on the information of the proxy approver contained in the information of the receiving person. For example, the receiving person can register relatives and friends as proxy approvers. In this case, the generating unit 331 can generate reference information of goods of other receiving persons registered as proxy approvers. In addition, the management server 30 can register the registered person as the proxy approver of the receiving person when the registered person designated by the receiving person (for example, relatives and friends) obtains permission to register as the proxy approver of the receiving person through the operation. In addition, in the reference information related to other receiving persons other than the proxy approver, although at least the receiving place information is included, it is more preferred not to include the name of the receiving person or the name of the receiving person in the service, but in the proxy approver, in addition to the receiving place information, or instead of it, at least one of the name of the receiving person or the name of the receiving person in the service can be included.

[0146] The permission unit 333 according to the present embodiment can permit another receiver to receive the goods when the receiver performs an agent operation related to receiving the goods on behalf of another receiver based on the reference information notified by the generation unit 331 .

[0147] For example, when another receiver is permitted to receive the goods by the permission unit 333, the communication unit 310 may transmit a proxy execution notification indicating that the goods are received on behalf of another receiver to the receiver terminal 20B using the other receiver.

[0148] In addition, when the permission unit 333 permits other receiving personnel to receive the goods, the communication unit 310 can send a control signal to the holding device holding the goods, indicating that the holding device is transferred to a state where the goods can be received. Alternatively, when the goods manager manages the goods of other receiving personnel, the communication unit 310 can send information indicating that the receiving personnel U2 is permitted to receive the goods of other receiving personnel to the goods manager terminal of the goods manager. Then, the communication unit 310 can send information indicating that the receiving personnel is permitted to receive the goods of other receiving personnel (for example, a description containing text or identification information obtained through an authentication operation) to the receiving personnel terminal 20B in a manner that the goods manager can confirm. As a result, the goods manager can confirm which goods the receiving personnel is the receiving personnel by visual confirmation or by reading the identification information by a reading terminal.

[0149] Here, refer to Figure 4 and Figure 5 , an example of the process involved in the collection of goods by a receiving person from other receiving persons through an agent is described.

[0150] First, the recipient uses an application (including a web browser) or the like to access the management server 30. Then, when the recipient uses the service for the first time, a registration process can be performed to obtain account information including a recipient ID or the like. Then, the recipient who has obtained the account information and the recipient whose account information has been obtained can log in by accepting a predetermined authentication such as inputting a recipient ID and a password, and start using the service. In addition, the use of the service can be started by inputting a unique application ID related to the application downloaded to the recipient terminal 20B as the recipient ID instead of the account information, or by other authentication methods.

[0151] Figure 4 This is an explanatory diagram for explaining an example of the collection process involved in this embodiment. Figure 4 In the description, an example of designating the bus stop S as a receiving location for the cargo L1 and the cargo L2 is described. In addition, the cargo L1 and the cargo L2 may be collectively referred to as cargo L when no particular distinction is required.

[0152] In addition, a storage box capable of storing the cargo L is arranged as a holding device at the bus stop S. However, the cargo L may be held by other holding devices instead of the storage box.

[0153] First, the receiving person U2 registers a delivery request for the cargo L1. Next, the delivery person who is to receive the delivery request uses the manned mobile body 10A (for example, Figure 4The vehicle shown in the figure delivers the cargo L1 from the warehouse WH storing the cargo L1 to the bus stop S, and stores the cargo L1 in a storage box arranged at the bus stop S.

[0154] At this time, the delivery personnel who delivered the goods L1 can use the delivery personnel terminal 20A or the storage box to perform input operations related to the completion of delivery. By the delivery personnel performing input operations related to the completion of delivery, the management server 30 can send a notification related to the completion of delivery to the receiving personnel terminal 20B of the receiving personnel U2 corresponding to the identification information of the goods L1.

[0155] Then, the receiving person U2 who has confirmed the notification related to the completion of the delivery of the goods L1 performs the authentication operation related to the receipt of the goods L at the bus stop S which is the receiving location of the goods L1. At this time, if the storage box contains goods L2 of other receiving persons who meet certain criteria, the receiving person U2 can be notified of the reference information related to the goods L2 of the other receiving persons.

[0156] Here, other recipients who meet certain criteria refer to other recipients corresponding to the registration information of recipient U2 as described above, for example, other recipients whose address of residence B2 located within a specified range from the address of recipient U2's home B1 is registered in the recipient information.

[0157] For example, the luggage L2 of the other receiving person is delivered to the bus stop S from the store K where the luggage L2 is handled by the unmanned moving body 10B, and is stored in a storage box arranged at the bus stop S.

[0158] In this case, the communication unit 310 transmits the notification on whether the receiver can accept the goods L2 of other receivers generated by the generation unit 331 to the receiver terminal 20B of the receiver U2. Then, the receiver U2 checks whether the receiver can accept the goods L2 of other receivers based on the notification screen displayed on the operation display unit 240 of the receiver terminal 20B.

[0159] Figure 5 This is an explanatory diagram for explaining an example of a notification screen of whether or not to act as a proxy according to the present embodiment. Figure 5 As shown, a notification screen regarding whether or not the proxy is available is displayed.

[0160] Here, the notification screen is as follows, for example Figure 5 As shown, reference information R related to the goods of other recipients, approval buttons AB, and rejection buttons AR are included.

[0161] Reference information R related to the goods of other recipients, such as Figure 5 As shown, it may include a message confirming whether the goods being collected on behalf of others can be received, information related to the weight and size of the goods of other recipients, information related to the time required from the location where the goods of other recipients are received to the location set by the other recipients for collection, information related to the location of other recipients for collection, remarks related to the goods of other recipients, and information related to remuneration.

[0162] The information on the weight and size of the cargo of other recipients includes information indicating the weight of the cargo of other recipients (for example, Figure 5 "1 kg" as shown) and information indicating the size of the cargo (e.g. Figure 5 However, weight and size are not limited to Figure 5 For example, the size of the cargo may be other units such as cubic meters that represent volume. In addition, the information on the size of the cargo of other recipients may also be an image that allows the size of the cargo to be known.

[0163] The information on the time required from the location where the goods of other recipients are received to the location where the other recipients are set to receive the goods is, for example, the time required from the location of the storage box containing the goods of other recipients to the location where the other recipients are set to receive the goods (for example, the home of the other recipients). The time required can be determined, for example, based on the means of movement of the recipients (walking, bicycle, car, etc.).

[0164] The information related to the location of other recipients at the time of collection can be, for example, Figure 5 The address of the home of the other receiver registered as the collection location as shown. In addition, the information related to the collection location of the other receiver can be the path information from the location where the goods of the other receiver are received to the collection location set by the other receiver.

[0165] The remarks related to the goods of other recipients can be, for example, Figure 5 The precautionary information such as the precautionary information for fragile items as shown may also be other information that can be used for the agent's research, such as the absence time of other receiving personnel.

[0166] The information related to the remuneration includes information notifying the receiver of the remuneration generated when the receiver receives the goods on behalf of other receivers. Figure 5In the example of remuneration, a remuneration of reducing the delivery fee of the goods of the receiver is listed, but the remuneration is not limited to the example involved. For example, the remuneration can be money, or points with the value of service or money, etc. In addition, the content of the remuneration can be determined by other receivers, or it can be a prescribed content (for example, a common remuneration content or a remuneration content corresponding to the result of previous collection, a remuneration content corresponding to information related to the goods such as the weight of the goods, etc.).

[0167] The receiver who has confirmed the reference information R as described above considers whether to accept the goods of other receivers. Then, if he does not want to accept the goods of other receivers, he can select the rejection button AR. In this case, the receiver does not accept the goods of other receivers stored in the storage box, but only accepts his own goods.

[0168] In addition, when the receiver is entrusted with the collection of goods for another receiver, the receiver selects the approval button AB. In this case, the permission unit 333 determines that the receiver is performing a proxy operation related to the collection of goods, and permits the collection of goods for another receiver.

[0169] Then, the communication unit 310 sends a control signal to the holding device in such a way that the receiving person can receive the goods of other receiving persons. More specifically, when the holding device is a storage box, the communication unit 310 can send a control signal to the storage box to open the door of the storage box storing the goods of other receiving persons. Then, the storage box that receives the control signal opens its door, and the receiving person can receive the goods of other receiving persons.

[0170] In addition, the communication unit 310 can send a proxy execution notification indicating that the goods are delivered by a proxy to the receiving terminal 20B of the other receiving person when the receiving unit 333 permits the receiving of goods from other receiving persons. In this way, the other receiving persons can know that their goods are delivered by others, which can reduce the occurrence of missing such as their goods being received by others when they arrive at the storage box.

[0171] Then, if Figure 4 As shown, the receiver U2 receives his own parcel L1 and the parcel L2 of another receiver that can be received from the storage box, and delivers the parcel L2 to the residence B2 which is the location at the time of collection registered by the other receiver.

[0172] Then, the receiver U2 can store the goods L2 of other receivers in the courier box of the residence B2, and use the receiver terminal 20B to perform the agent completion operation related to the collection on the application (for example, select a button indicating agent completion, etc.). In addition, in the agent completion operation, for example, in the case of setting a storage space such as a courier box of an arbitrary password type, the operation of inputting information related to the set password can also be included in the agent completion operation.

[0173] By performing the proxy completion operation, the communication unit 310 can send a proxy completion notification indicating that the goods are stored in the courier box of the residence B2 to the receiving personnel terminal 20B of other receiving personnel. In this way, the receiving personnel U2 completes a series of processes from receiving the goods to handing over the goods.

[0174] In addition, the information containing reference information is not limited to Figure 5 For example, in the reference information, you may not include Figure 5 Part of the information shown may include other information used as a reference when receiving goods on behalf of others. For example, when a receiver receives goods from another receiver through an agent, no remuneration may be generated. In this case, the reference information does not include information related to remuneration.

[0175] In addition, the receiving person U2 may not necessarily deliver the goods of other receiving persons to the location set at the time of collection. For example, among relatives or friends registered as the agent approver, the receiving person U2 can directly hand over the goods of the agent approver to the agent approver. In addition, the receiving person U2 can hand over the goods of the agent approver to the agent approver via other users. However, in this case, the receiving person U2 hopes to obtain the permission of the agent approver and other users in advance. For example, the receiving category information can be set to correspond to the information of the agent approver, and the receiving method specified by other receiving persons or the receiving person can also be included in the approval operation to approve the receiving method specified by the agent when the agent is authorized.

[0176] In addition, when the other receiving personnel whose goods are received on behalf of the receiving personnel have obtained the operation related to the proxy permission, the permission unit 333 can permit the receiving personnel to receive the goods of the other receiving personnel. For example, the receiving personnel who has confirmed the information containing the reference information contacts the other receiving personnel through any contact mechanism. Then, the other receiving personnel can use the receiving personnel terminal 20B of the other receiving personnel to perform the operation related to the proxy permission.

[0177] In addition, when the express box of another recipient is full, the recipient U2 can place the goods of the other recipient at the home of the other recipient. In particular, the alternative receiving place information pre-set by the other recipient can be referred to and the goods can be placed at the alternative receiving place. The alternative receiving place information can be, for example, information indicating a parking location such as a parking lot or a bicycle parking lot, or information indicating a room number.

[0178] According to the above-described collection on behalf of others, a receiver can collect the goods of other receivers while receiving his own goods. As a result, for example, other receivers can reduce the workload of going to the receiving location just to receive the goods of other receivers, and the convenience of receiving the goods of the receivers can be further improved. Figure 6 , an example of the operation processing of the management server 30 involved in this embodiment is described.

[0179] <<3. Action Processing Example>>

[0180] Figure 6 This is an explanatory diagram for explaining an example of the operation process of the management server 30 according to the present embodiment. First, the communication unit 310 receives the identification information obtained by the authentication operation from the receptionist terminal 20B (S101).

[0181] Next, the generator 331 generates reference information on the cargo of other receivers corresponding to the registration information pre-registered by the receiver corresponding to the obtained identification information, and the communication unit 310 transmits the reference information to the receiver terminal 20B (S105).

[0182] Then, the control unit 330 determines whether to perform an agent operation related to the collection of goods (S109). If it is determined that the agent operation related to the collection of goods is performed (S109 / Yes), the process proceeds to S113, and if it is determined that the agent operation related to the collection of goods is not performed (S109 / No), the management server 30 involved in this embodiment ends the process.

[0183] When it is determined that an agent operation related to the collection of goods is being performed (S109 / Yes), the permission unit 333 permits the receiving person to receive goods from other receiving persons, and the communication unit 310 sends a control signal to the storage box storing the goods so as to be able to receive goods from other receiving persons (S113).

[0184] Then, the communication unit 310 transmits a proxy execution notification of the proxy delivery to the receiving personnel terminal 20B of other receiving personnel who received the goods by proxy, and the management server 30 according to the present embodiment ends the processing.

[0185] <<4. Hardware Configuration Example>>

[0186] The information processing described above is realized by the cooperation of software and the hardware of the management server 30 described below. In addition, the hardware structure described below can also be applied to the information terminal 20.

[0187] Figure 7 1 is an explanatory diagram for explaining an example of the hardware configuration of the management server 30 according to the present embodiment. Figure 7 As shown, it includes a control unit 330 , a memory 31 , a storage 32 , a transceiver unit 33 , an input / output unit 34 , etc., which are electrically connected to each other via a bus 35 .

[0188] The control unit 330 controls the overall operation of the management server 30 and is a computing device that controls the transmission and reception of data between various elements, executes application programs, and performs information processing required for authentication processing. For example, the control unit 330 is a central processing unit (CPU) and / or a graphics processing unit (GPU), and executes programs for the system stored in the storage 32 and expanded in the memory 31, etc., to implement various information processing as described above.

[0189] The memory 31 includes: a main storage, which is composed of a volatile storage device such as a dynamic random access memory (DRAM); and an auxiliary storage, which is composed of a non-volatile storage device such as a flash memory or a hard disk drive (HDD). The memory 31 is used as a work area of ​​the control unit 330 and stores the basic input / output system (BIOS) executed by the management server 30 at startup and various setting information.

[0190] The memory 32 stores various programs such as application programs. A database storing data used for each process can be constructed in the memory 32 .

[0191] The transceiver 33 connects the management server 30 to the network and / or blockchain network. In addition, the transceiver 33 may have a short-range communication interface of Bluetooth (registered trademark) and Bluetooth Low Energy (BLE).

[0192] The input / output unit 34 includes information input devices such as a keyboard, a microphone, and a mouse, and output devices such as a display and a speaker.

[0193] The bus 35 is commonly connected to the above-mentioned elements, and transmits, for example, address signals, data signals, and various control signals.

[0194] <<5.Supplement>>

[0195] The above, while referring to the attached Figure 1 While the preferred embodiments of the present invention have been described in detail, the present invention is not limited to these examples. Anyone with common knowledge in the technical field to which the present invention belongs can obviously think of various variations or modifications within the scope of the technical concept described in the claims, and these are of course understood to belong to the technical scope of the present invention.

[0196] For example, in this specification, an example in which a delivery person delivers goods using the mobile body 10 is mainly described, but the delivery person does not necessarily need to use the mobile body 10. For example, the delivery person may deliver the goods by walking.

[0197] In addition, the receiving personnel may be other delivery personnel (e.g., delivery personnel or part-time workers, etc.). In this case, the cargo L may be handed over from the unmanned mobile body 10B to other delivery personnel at a certain receiving location. Then, the other delivery personnel who handed over the cargo L may deliver the cargo L to the collection location registered by the receiving personnel.

[0198] In addition, a computer program for achieving the same functions as those of the above-described configurations of the information terminal 20 and the management server 30 can be generated on hardware such as a CPU, a ROM, and a RAM built into the information terminal 20 and the management server 30 .

Claims

1. An information processing system, characterized in that: The information processing system has: A notification section notifies the receiving person of reference information related to goods of other receiving persons corresponding to registration information pre-registered by the receiving person who receives the goods.

2. The information processing system according to claim 1, characterized in that The information processing system also has: an acquisition unit that acquires identification information obtained through an authentication operation performed by the receiving personnel when receiving the goods, The notification unit notifies the reference information based on the identification information.

3. The information processing system according to claim 2, characterized in that: The information processing system also has: A permission unit permits the receipt of the goods by the other receiving personnel when the receiving personnel performs an agency operation related to the receipt of the goods by the other receiving personnel based on the reference information notified by the notifying unit.

4. The information processing system according to claim 3, characterized in that: The registration information includes information related to the address of the recipient, The notification unit notifies reference information on cargo of other receivers whose locations at the time of collection are registered within a prescribed range from the address of the receiver.

5. The information processing system according to claim 4, characterized in that: The collection location includes the address of the other recipient registered by the other recipient.

6. The information processing system according to claim 5, characterized in that: The registration information includes information about an agent approver who approves the collection of goods between the recipient and the agent. The notification section notifies reference information related to goods of the proxy approver.

7. The information processing system according to claim 1, characterized in that: The reference information includes the weight or size of the cargo of the other recipient.

8. The information processing system according to claim 5, characterized in that: The reference information includes time information related to path information or required time for the receiving personnel to travel from the location where the other receiving personnel receive the goods to the location at the time of collection.

9. The information processing system according to claim 1, characterized in that: The reference information includes information related to the remuneration provided to the receiving person when the receiving person performs collection on behalf of the receiving person.

10. The information processing system according to any one of claims 3 to 6, characterized in that: The information processing system also has: The communication unit transmits a proxy completion notification to a terminal used by the other recipients when the recipients complete the proxy operation.

11. The information processing system according to claim 10, characterized in that: The communication unit transmits a proxy execution notification indicating that the other receiver has received the goods on his behalf to a terminal used by the other receiver when the permission unit permits the other receiver to receive the goods.

12. An information processing device, characterized in that: The information processing device has: A notification section notifies the receiving person of reference information related to goods of other receiving persons corresponding to registration information pre-registered by the receiving person who receives the goods.

13. An information processing method executed by a computer, characterized in that: The information processing method includes: The receiving person is notified of reference information on goods of other receiving persons corresponding to registration information pre-registered by the receiving person who receives the goods.

14. A program product, characterized in that The program product includes a program that enables a computer to implement the following functions: A notification function notifies the receiving person of reference information related to the goods of other receiving persons corresponding to the registration information pre-registered by the receiving person who receives the goods.

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