Group chat management method and device based on task nodes, equipment and storage medium

Abstract

The invention provides a group chat management method and device based on task nodes, equipment and a storage medium, and relates to the technical field of information management, and the method comprises the steps: presetting a task node arrangement sequence, creating a target group chat associated with a target question when monitoring information of the target question meets a group chat triggering condition, and according to the task node arrangement sequence, creating a group chat associated with the target question; and sequentially adding the target users corresponding to the task nodes to the target group chat. As the target group chat can be automatically created when the monitoring information of the target problem meets the group chat triggering condition, a user does not need to create the target group chat, and waste of resources is avoided. The target users are sequentially added according to the sequence of the task nodes, management of the group chat is more reasonable, tracking of the target problem is facilitated, the target users are added according to the sequence of the task nodes, the target users in the target group chat can discuss for the same task node, instant messaging can be achieved, and the problem solving efficiency can be improved.

Description

Technical Field

[0001] The present application relates to the field of information management technology, and in particular to a task node-based group chat management method, device, equipment and storage medium. Background Art

[0002] There can be a headline page in the production management system. The messages displayed on the headline page are some pending events. Employees can fill in templates when they find some problems at work that cannot be solved, or the problems automatically found by the system will be pushed to the headline page. For example, when inspecting the PCB board into the warehouse, if a certain model is scanned and there are many defective products, the system will generate a message and push it to the headline page. Or when inspecting finished products, if employees find that the FOR index of a finished product is higher than the standard range and cannot solve the problem, they can choose to upload the problem and push it to the headline page.

[0003] The news on the headlines is updated in real time. There are new news covering the page and appearing in the front row. Due to the limited energy of people, it is impossible to browse more information, or people will pay more attention to the news in the front row, so the historical news will sink to the bottom. If there is no definite solution before the news is covered by more news, it will cause a delay in solving the corresponding problem. On the other hand, the solutions that users reply to on the page are sent at different times. Everyone who proposes a solution cannot communicate in real time, nor can they send information to each other in time, resulting in the problem of information islands. Summary of the invention

[0004] The present application provides a task node-based group chat management method, device, equipment and storage medium, which can facilitate the tracking of target problems, not only enabling instant communication but also improving the efficiency of problem solving.

[0005] The present application provides a group chat management method based on task nodes, including: Acquire monitoring information of the target problem and the order of arrangement of task nodes; the task nodes are arranged in a preset order; In response to the monitoring information of the target problem satisfying a group chat triggering condition, creating a target group chat associated with the target problem; According to the arrangement order of the task nodes, the target users corresponding to the task nodes are added to the target group chat in sequence, and the target users are users associated with the target problem.

[0006] In one embodiment of the present application, the monitoring information includes arrangement data, the arrangement data represents the arrangement sequence number of the target problem in the problems to be processed, and in response to the monitoring information of the target problem satisfying the group chat triggering condition, creating a target group chat associated with the target problem, including: Based on the first user historical data, determine a first threshold, where the first threshold represents the ranking sequence of the last question clicked by the user in the questions to be processed; In response to the arrangement data being greater than or equal to the first threshold, it is determined that the monitoring information of the target issue meets a group chat triggering condition.

[0007] In one embodiment of the present application, the monitoring information includes the number of clicks, and in response to the monitoring information of the target question satisfying the group chat triggering condition, creating a target group chat associated with the target question includes: Determine a second threshold based on the second user history data, where the second threshold represents a threshold of the number of times the user clicks on the clicked question; In response to the number of clicks within a preset time period being less than or equal to the second threshold, it is determined that the monitoring information of the target issue meets the group chat triggering condition.

[0008] In one embodiment of the present application, according to the order in which the task nodes are arranged, the target users corresponding to the task nodes are added to the target group chat in sequence, including: In response to receiving a reply message from the first target user, adding the first target user to the target group chat; the first target user is a target user corresponding to a first task node; the first task node is any task node corresponding to the target problem; In response to receiving feedback information corresponding to the first task node and reply information of the second target user, adding the second target user to the target group chat; the second target user is the target user corresponding to the second task node; the second task node is the task node located after the first task node in the task node arrangement order.

[0009] In one embodiment of the present application, the preset order includes a production operation order or an urgency order.

[0010] In one embodiment of the present application, after adding the target users corresponding to each task node to the target group chat in sequence according to the order in which the task nodes are arranged, the method further includes: The target question is pushed to the target group chat.

[0011] In one embodiment of the present application, after adding the target users corresponding to each task node to the target group chat in sequence according to the order in which the task nodes are arranged, the method further includes: In response to receiving feedback information corresponding to a target task node, push information is generated according to the feedback information corresponding to the target task node; the target task node is an initial task node corresponding to the target problem.

[0012] To achieve the above objectives and other related objectives, the present application provides a group chat management device based on task nodes, including: A data acquisition module is used to obtain monitoring information of the target problem and the order of task nodes; the task nodes are arranged in a preset order; A group chat creation module, configured to create a target group chat associated with the target issue in response to the monitoring information of the target issue satisfying a group chat triggering condition; The user adding module is used to add the target users corresponding to each task node to the target group chat in sequence according to the arrangement order of the task nodes, and the target users are users associated with the target problem.

[0013] To achieve the above objectives and other related objectives, the present application also provides an electronic device, the electronic device comprising: one or more processors; a memory for storing program code executable by the processor; Wherein, the processor is configured to execute the program code to implement the above-mentioned group chat management method based on task nodes.

[0014] To achieve the above-mentioned purpose and other related purposes, the present application also provides a computer-readable storage medium. When the instructions in the computer-readable storage medium are executed by a processor of an electronic device, the electronic device can execute the above-mentioned task node-based group chat management method.

[0015] As described above, the present application provides a task node-based group chat management method, device, equipment, and storage medium, which have the following beneficial effects: A group chat management method based on task nodes in the present application, the method presets the order of task nodes, creates a target group chat associated with the target problem when the monitoring information of the target problem meets the group chat triggering condition, and adds the target users corresponding to each task node to the target group chat in sequence according to the order of task nodes. Since the target group chat can be automatically created when the monitoring information of the target problem meets the group chat triggering condition, there is no need for the user to create the target group chat, thus avoiding the waste of resources. By adding the target users in sequence according to the order of task nodes, the management of the group chat is more reasonable, and it is convenient to track the target problem. By adding the target users in the order of task nodes, the target users in the target group chat can discuss the same task node, which not only enables instant communication but also improves the efficiency of problem solving.

[0016] It should be understood that the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the present application. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] The drawings herein are incorporated into the specification and constitute a part of the specification, showing embodiments consistent with the present application, and together with the specification, are used to explain the principles of the present application. Obviously, the drawings described below are only some embodiments of the present application, and for those of ordinary skill in the art, other drawings can be obtained based on these drawings without creative work. In the drawings: Figure 1 is a flowchart of a group chat management method based on task nodes shown in an exemplary embodiment of the present application; Figure 2 It is a structural block diagram of a group chat management device based on task nodes shown in an exemplary embodiment of the present application. DETAILED DESCRIPTION

[0018] The following will describe the implementation methods of the present application with reference to the accompanying drawings and preferred embodiments. Those skilled in the art can easily understand other advantages and effects of the present application from the contents disclosed in this specification. The present application can also be implemented or applied through other different specific implementation methods, and the details in this specification can also be modified or changed in various ways based on different viewpoints and applications without departing from the spirit of the present application. It should be understood that the preferred embodiments are only for illustrating the present application, not for limiting the scope of protection of the present application.

[0019] It should be noted that the illustrations provided in the following embodiments are only schematic illustrations of the basic concept of the present application, and thus the drawings only show components related to the present application rather than being drawn according to the number, shape and size of components in actual implementation. In actual implementation, the type, quantity and proportion of each component may be changed at will, and the component layout may also be more complicated.

[0020] In the following description, a large number of details are discussed to provide a more thorough explanation of the embodiments of the present application. However, it is obvious to those skilled in the art that the embodiments of the present application can be implemented without these specific details. In other embodiments, well-known structures and devices are shown in the form of block diagrams rather than in detail to avoid making the embodiments of the present application difficult to understand.

[0021] See also Figure 1 , Figure 1 FIG. 1 is a flowchart of a group chat management method based on task nodes according to an exemplary embodiment of the present application. Figure 1 It can be seen that the group chat management method based on task nodes may include: Step S110, obtaining monitoring information of the target problem and the arrangement order of task nodes.

[0022] Among them, the task nodes are arranged in a preset order.

[0023] In one embodiment of the present application, the processing device may obtain monitoring information of the target problem and the arrangement order of the task nodes. The monitoring information may include arrangement data or the number of clicks. The arrangement data may represent the arrangement sequence number of the target problem in the problems to be processed.

[0024] It should be noted that there can be multiple pending issues, and the pending issues can be issues that need to be displayed on the key display interface of the headline page of the production management system. After the user refreshes the display information of the headline page each time, new pending issues will be arranged in front, and the pending issues before the refresh will be arranged in the back. When the monitoring information includes arrangement data, the arrangement number of the target issue in the pending issues can be represented.

[0025] The preset order includes the production operation order or the urgency order. The production operation order may include demand analysis, production plan formulation, procurement management, production preparation, production execution, quality control and testing, packaging, warehousing, distribution, and after-sales. The urgency order may include problem-solving measures, problem-optimization measures, and problem-preventive measures. At this time, other task node division methods can also be set based on experts, and the corresponding preset order arrangement can be set, which is not limited in the embodiments of the present application.

[0026] It should be noted that the processing device can be a server or a server cluster. The terminal user can use the user account and user password to log in to the production management system. The headline page of the production management system can display multiple pending issues. The processing device can arrange multiple pending issues in a preset order. The display interface of the terminal can only display some pending issues. The user can view subsequent pending issues by sliding and other operations. The messages on the headline page are updated in real time. There are constantly new messages covering the page and appearing in the front row. Due to limited human energy, it is impossible to browse more information, or people will pay more attention to the messages arranged in the front row, so the historical messages will sink to the bottom. If there is no definite solution before the message is covered by more messages, it will cause a delay in solving the corresponding problem. On the other hand, the user replies to the solution on the page. These messages are sent at different times. Each person who proposes a solution cannot communicate instantly, nor can they send information to each other in time, and there is a problem of information islands.

[0027] For example, user A makes a suggestion on the problem of "defectiveness caused by production", but the suggestion is about how to avoid the problem, and user A's suggestion does not solve the problem. It is very likely that user A will forget about this matter later and will not look back at the message related to this suggestion. After this problem is solved, since user A does not continue to pay attention, it is very likely that the same problem will still exist in subsequent production. Therefore, the group chat management method based on task nodes provided in the embodiment of the present application can be used to create a target group chat about the target problem, so that users can obtain relevant information and track the problem.

[0028] Step S120: In response to the monitoring information of the target issue satisfying the group chat triggering condition, a target group chat associated with the target issue is created.

[0029] In one embodiment of the application, in response to the monitoring information of the target problem meeting the group chat triggering condition, the processing device can create a target group chat associated with the target problem. Associating the target problem with the target group chat can facilitate the management of the target group chat and push relevant information in subsequent steps.

[0030] Step S130, according to the arrangement order of the task nodes, add the target users corresponding to the task nodes to the target group chat in sequence.

[0031] The target user is the user associated with the target question.

[0032] In one embodiment of the present application, the processing device may add the target users corresponding to each task node to the target group chat in sequence according to the order in which the task nodes are arranged. The users associated with the target question may include users who have replied to the target question, users who have shared the target question, and users who have collected the target question, which is not limited in the present embodiment.

[0033] In one possible implementation, the monitoring information includes arrangement data, and the arrangement data represents the arrangement number of the target question in the pending questions. In response to the monitoring information of the target question satisfying the group chat trigger condition, step S120 creates a target group chat associated with the target question, which may include: determining a first threshold based on the first user's historical data, the first threshold representing the arrangement number of the last question clicked by the user in the pending questions; and determining that the monitoring information of the target question satisfies the group chat trigger condition in response to the arrangement data being greater than or equal to the first threshold.

[0034] The first user history data may include multiple target numbers obtained after the user refreshes the headline page multiple times, and the target number represents the ranking number of the last pending question clicked by the user after refreshing the headline page. The average of the multiple target numbers may be determined as the first threshold. The first user history data may include relevant data of one user, or may include relevant data of multiple users.

[0035] In another possible implementation, the monitoring information includes the number of clicks. In response to the monitoring information of the target question satisfying the group chat triggering condition, step S120 creates a target group chat associated with the target question, which may include: determining a second threshold based on the second user's historical data, the second threshold representing the number of times the user clicks on the clicked question; and determining that the monitoring information of the target question satisfies the group chat triggering condition in response to the number of clicks within a preset time period being less than or equal to the second threshold. The clicked question may be a pending question that has been clicked by the user. The preset time period may be 24 hours.

[0036] The second user history data may include the number of times the user clicks on each clicked question, and the average of each number of times may be determined as the second threshold.

[0037] Exemplarily, the second user historical data may also include a message displayed on the main interface of a plurality of pending issues displayed on the headline page. In each time period, for example, the number of clicks during lunch time is P1, the number of clicks during the morning working time is P2, and the number of clicks during the off-get off work time is P3. Different weights are assigned to each time period within the preset time period to calculate the second threshold. The weight may be obtained based on the ratio of the average number of clicks of each message in different time periods. If it is detected that the number of clicks on a message within the preset time period is less than or equal to the second threshold, it can be determined that the monitoring information of the target issue meets the group chat trigger condition.

[0038] In one embodiment, step S130, the process of adding the target users corresponding to each task node to the target group chat in sequence according to the arrangement order of the task nodes, may include step S131 and step S132.

[0039] Step S131, in response to receiving the reply information of the first target user, adding the first target user to the target group chat.

[0040] Among them, the first target user is the target user corresponding to the first task node; the first task node is any task node corresponding to the target problem.

[0041] In one embodiment of the present application, in response to receiving a reply message from the first target user, the first target user can be added to the target group chat. The initial task node corresponding to the target question can be determined, and the initial task node is the task node corresponding to the target question when the target question is raised. In the task node arrangement order, the initial task node corresponding to the target question and all nodes after the initial task node are task nodes corresponding to the target question.

[0042] Exemplarily, the order of arrangement of task nodes may include demand analysis, production plan formulation, procurement management, production preparation, production execution, quality control and testing, packaging, warehousing, distribution, and after-sales service. The initial task node corresponding to the target problem may be production preparation, then production preparation, production execution, quality control and testing, packaging, warehousing, distribution, and after-sales service can all be the task nodes corresponding to the target problem.

[0043] Each user is pre-set with a corresponding task node.

[0044] Step S132, in response to receiving the feedback information corresponding to the first task node and the reply information of the second target user, adding the second target user to the target group chat.

[0045] Among them, the second target user is the target user corresponding to the second task node; the second task node is the task node located after the first task node in the task node arrangement order.

[0046] In one embodiment of the present application, in response to receiving feedback information corresponding to the first task node and reply information of the second target user, the second target user is added to the target group chat. Receiving feedback information corresponding to the first task node indicates that the reply information corresponding to the first task node can solve the relevant problem. The reply information of the second target user indicates the user's suggestion for the second task node after the first task node.

[0047] Exemplarily, the target problem can be "scratches in the production process lead to defects", so the initial task node can be determined as production execution. Obtain the task node of the target user, pull the first target user whose task node is in production execution into the target group chat, and solve the problem of the production execution task node in a targeted manner. If after the problem is solved, it is detected that there are suggestions for the subsequent stage (quality control and testing) in the message area, and the corresponding user is the task node of the subsequent stage, the second user can be pulled into the target group chat, so that the second user can pay special attention to the product corresponding to the event at the task node of quality control and testing.

[0048] For example, the text in the message area may be semantically analyzed by using language models NLP (Natural Language Processing) and Largelanguage models, LLMs, to obtain the functional classification corresponding to the message.

[0049] For example, user B’s message is “temporarily increase the number of operators to clean the machine, ensure the smooth flow of the production line, and prevent defects from occurring. Hold a pre-production meeting before starting the line to evaluate the bottleneck when changing models, ensure the smooth flow of the production line, and prevent accumulation and scratches”. This is a measure to prevent “defects caused by scratches in the production process”, so the task node corresponding to user B belongs to “protective measures”; accordingly, if someone’s message is about solving the scratch problem, then the corresponding classification is “problem solving”; accordingly, it is detected that someone’s message corresponds to how to optimize or maintain the scratched product in subsequent production, which can be classified as “optimization measures”.

[0050] The first user who "solves the problem" can be added to the target group chat.

[0051] If the "problem solved" is solved, for example, the user in the target group chat uploads "solved problem" pictures and other information, the second user of the second task node (optimization measure) is pulled into the group chat, and the problem continues to be optimized to prevent the problem from occurring again.

[0052] In a possible implementation, after creating a target group chat and adding target users to the target group chat, the target question can be pushed to the target group chat. Pushing the target question to the target group chat can facilitate the target users in the target group chat to view the target question, avoid the target users being unable to obtain relevant information of the target question after the target group chat is established, and can improve the work efficiency of the users.

[0053] In a possible implementation, in response to receiving feedback information corresponding to a target task node, push information is generated according to the feedback information corresponding to the target task node; the target task node is an initial task node corresponding to the target problem. The push information can be pushed to each target user so that the target user can obtain the current processing status of the target problem.

[0054] Exemplarily, the feedback information may include detecting that the target user has uploaded material for solving the problem, and a push message that the target problem has been solved may be pushed to a large group chat where all the users are present.

[0055] Figure 2 FIG. 1 is a block diagram of a group chat management device based on task nodes according to an exemplary embodiment of the present application. Figure 2 As shown, the exemplary task node-based group chat management device 200 includes: The data acquisition module 210 is used to obtain the monitoring information of the target problem and the arrangement order of the task nodes; the task nodes are arranged in a preset order.

[0056] The group chat creation module 220 is configured to create a target group chat associated with the target issue in response to the monitoring information of the target issue satisfying a group chat triggering condition.

[0057] The user adding module 230 is used to add the target users corresponding to each task node to the target group chat in sequence according to the arrangement order of the task nodes, and the target users are users associated with the target problem.

[0058] It should be noted that the group chat management device based on task nodes provided in the above embodiment and the group chat management method based on task nodes provided in the above embodiment belong to the same concept, wherein the specific manner in which each module and unit performs operations has been described in detail in the method embodiment, and will not be repeated here. In actual applications, the group chat management device based on task nodes provided in the above embodiment can allocate the above functions to different functional modules as needed, that is, divide the internal structure of the system into different functional modules to complete all or part of the functions described above, and this is not limited here.

[0059] An embodiment of the present application also provides an electronic device, comprising: one or more processors; a storage device for storing one or more programs, when the one or more programs are executed by one or more processors, the electronic device implements the group chat management method based on task nodes provided in the above-mentioned embodiments.

[0060] Another aspect of the present application also provides a computer-readable storage medium on which a computer program is stored. When the computer program is executed by a processor of a computer, the computer executes the group chat management method based on task nodes provided in the above embodiments. The computer-readable storage medium may be included in the electronic device described in the above embodiments, or may exist independently without being assembled into the electronic device.

[0061] Another aspect of the present application also provides a computer program product or a computer program, which includes a computer instruction stored in a computer-readable storage medium. A processor of a computer device reads the computer instruction from the computer-readable storage medium, and the processor executes the computer instruction, so that the computer device executes the group chat management method based on task nodes provided in each of the above embodiments.

[0062] In the embodiments of the present application, the terms "first" and "second" are used for descriptive purposes only and should not be understood as indicating or implying relative importance. "Including" and "comprising" mentioned throughout the specification and claims are open-ended terms and should be interpreted as "including but not limited to".

[0063] The above embodiments are merely illustrative of the principles and effects of the present application, and are not intended to limit the present application. Anyone familiar with the technology may modify or change the above embodiments without violating the spirit and scope of the present application. Therefore, all equivalent modifications or changes made by a person of ordinary skill in the art without departing from the spirit and technical ideas disclosed in the present application shall still be covered by the claims of the present application.

Claims

1. A group chat management method based on task nodes, characterized in that: include: Obtain monitoring information of target issues and the order of task nodes; The task nodes are arranged in a preset order; In response to the monitoring information of the target problem satisfying a group chat triggering condition, creating a target group chat associated with the target problem; According to the arrangement order of the task nodes, the target users corresponding to the task nodes are added to the target group chat in sequence, and the target users are users associated with the target problem.

2. The group chat management method based on task nodes according to claim 1, characterized in that: The monitoring information includes arrangement data, the arrangement data represents the arrangement sequence number of the target problem in the problems to be processed, and in response to the monitoring information of the target problem satisfying the group chat triggering condition, creating a target group chat associated with the target problem, including: Based on the first user historical data, determine a first threshold, where the first threshold represents the ranking sequence of the last question clicked by the user in the questions to be processed; In response to the arrangement data being greater than or equal to the first threshold, it is determined that the monitoring information of the target issue meets a group chat triggering condition.

3. The group chat management method based on task nodes according to claim 1, characterized in that: The monitoring information includes the number of clicks, and in response to the monitoring information of the target question satisfying a group chat triggering condition, creating a target group chat associated with the target question, including: Determine a second threshold based on the second user history data, where the second threshold represents a threshold of the number of times the user clicks on the clicked question; In response to the number of clicks within a preset time period being less than or equal to the second threshold, it is determined that the monitoring information of the target issue meets the group chat triggering condition.

4. The group chat management method based on task nodes according to claim 1, characterized in that: According to the order of task nodes, the target users corresponding to each task node are added to the target group chat in sequence, including: In response to receiving a reply message from the first target user, adding the first target user to the target group chat; the first target user is a target user corresponding to a first task node; the first task node is any task node corresponding to the target problem; In response to receiving feedback information corresponding to the first task node and reply information of the second target user, adding the second target user to the target group chat; the second target user is the target user corresponding to the second task node; the second task node is the task node located after the first task node in the task node arrangement order.

5. The group chat management method based on task nodes according to claim 1, characterized in that: The preset sequence includes a production operation sequence or an urgency sequence.

6. The group chat management method based on task nodes according to claim 1, characterized in that: After adding the target users corresponding to each task node to the target group chat in sequence according to the task node arrangement order, the method further includes: The target question is pushed to the target group chat.

7. The group chat management method based on task nodes according to claim 1, characterized in that: After adding the target users corresponding to each task node to the target group chat in sequence according to the task node arrangement order, the method further includes: In response to receiving feedback information corresponding to a target task node, push information is generated according to the feedback information corresponding to the target task node; the target task node is an initial task node corresponding to the target problem.

8. A group chat management device based on task nodes, characterized in that: include: Data acquisition module, used to obtain monitoring information of target problems and the order of task nodes; The task nodes are arranged in a preset order; A group chat creation module, configured to create a target group chat associated with the target issue in response to the monitoring information of the target issue satisfying a group chat triggering condition; The user adding module is used to add the target users corresponding to each task node to the target group chat in sequence according to the arrangement order of the task nodes, and the target users are users associated with the target problem.

9. An electronic device, characterized in that: The electronic device comprises: one or more processors; a memory for storing program code executable by the processor; The processor is configured to execute the program code to implement the task node-based group chat management method as described in any one of claims 1 to 7.

10. A computer-readable storage medium, characterized in that: When the instructions in the computer-readable storage medium are executed by a processor of an electronic device, the electronic device is enabled to execute the group chat management method based on task nodes as described in any one of claims 1 to 7.

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