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Computer fault management system based on expert system method

A fault management and fault technology, applied in the direction of hardware monitoring, etc., can solve the problems of increasing improper processing, poor versatility and scalability, increasing the time for waiting and preparing to handle faults, etc., to avoid improper processing and error processing, and to be good Versatility and scalability, and the effect of shortening troubleshooting time

Active Publication Date: 2015-01-21
LANGCHAO ELECTRONIC INFORMATION IND CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Existing computer fault management methods are well applied to component-level systems, but they often lack structural design for the overall system, and have not included fault management as a complete subsystem in the overall design of the computer system, so it is often impossible to Local computer faults should be treated with global priority; secondly, the existing computer fault management methods generally rely too much on manual participation, which usually significantly increases the time for waiting and preparing to handle faults, and due to the individual technical level and cognitive ability Differences also increase the possibility of improper handling or even wrong handling; moreover, most of the existing computer fault management methods only focus on specific hardware or specific software faults, which have poor versatility and scalability

Method used

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  • Computer fault management system based on expert system method
  • Computer fault management system based on expert system method
  • Computer fault management system based on expert system method

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Embodiment Construction

[0030] A computer fault management system based on the expert system method according to the present invention will be described in more detail below in conjunction with the accompanying drawings.

[0031] Refer to attached figure 1 , the system of the present invention consists of a data collector, a fault event generation module, a fault diagnosis engine, a knowledge base, a knowledge acquisition module, a fault isolation module, a fault recovery module, a fault early warning module, a log service module, a fault management registration module, and a man-machine The composition of the interactive interface.

[0032] Refer to attached figure 2 , the main workflow of the fault handling of the system of the present invention is as follows:

[0033] Several data collectors monitor the operation of the hardware, operating system and application programs of the target system and collect key information on their operating status, and send them to the fault event generation modul...

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Abstract

The invention provides a computer fault management system based on an expert system method, which comprises a data acquisition unit (1), a fault event generation module (2), a fault diagnosis engine (3), a knowledge base (4), a knowledge acquisition module (5), a fault isolation module (6), a fault recovery module (7), a fault early-warning module (8), a log service module (9), a fault management registration module (10) and a human-computer interaction interface (11); and a system administrator monitors and manages the data acquisition unit (1), the fault event generation module (2), the fault diagnosis engine (3), the knowledge base (4), the fault isolation module (5), the fault recovery module (6), the fault early-warning module (7) and the log service module (8) through the human-computer interaction interface (11), and accesses an intelligent editor provided by the knowledge acquisition module (5) through the human-computer interaction interface (11).

Description

technical field [0001] The invention relates to a computer fault management system, in particular to a computer fault management system based on an expert system method. technical background [0002] With the continuous development of modern society, computer systems have been deeply and widely used in various fields such as medical care, education, industrial production, transportation, finance, scientific research, and military affairs. Once the computer system supporting key applications fails, it will often cause huge economic losses, and may even affect the stability of society and the operation of the economy. In this context, the reliability of computer systems has been paid more and more attention to. However, at the same time, the structure of the computer system is becoming increasingly complex and the scale is increasing, which makes the reliability of the computer system face more and more severe difficulties and challenges. [0003] The reliability of a comput...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/34
Inventor 吴楠张东
Owner LANGCHAO ELECTRONIC INFORMATION IND CO LTD
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