System and method for managing customers by using mobile device

Abstract

The present invention relates to a system and method for managing customers by using a mobile device, and in particular, to a system and method for managing customers by using a mobile device for dispatching a mobile gift card to potential customers, contacting the potential customers through telemarketing, introducing a mobile homepage assigned to a customer managing company to the potential customers so as to provide various benefits, linking the mobile homepage accessed by the potential customers to the social network service (SNS) account of the customer managing company, and providing information about a terminal or the mobile homepage of the customer managing company close to the potential customers by using a position information search in real time. Accordingly, the potential customer can simply receive various benefits and have continuous communication so that customer management effectiveness can be maximized and a secondary promotion for the customer management company is made possible.

Description

technical field [0001] The present invention relates to a customer management system and method using mobile devices. In particular, the customer management system and method using mobile devices contact potential customers by sending mobile device coupons, telemarketing, etc. to potential customers, and send potential customers Customer introduction Assigned to the mobile device page of the customer management company to provide various benefits, link the mobile device page connected to the potential customer with the SNS (social network service) account of the customer management company, and use the location information to search and provide real-time information to potential customers Adjacent customers manage the company's mobile device webpage or terminal information, so that potential customers can easily obtain various discounts, and because it can maintain continuous communication with potential customers, it can maximize the effect of customer management, thereby real...

AI Technical Summary

Problems solved by technology

[0007] However, according to the description of Korean Patent Laid-Open No. 10-2002-0040183, target customers are selected by giving certain points to potential customers, but only the information of customers who responded to the questionnaire is used or used in advance. Target products, but it is difficult for potential customers to respond to questionnaires, and customers who have used the target products in advance are customers who already have purchase intentions, so no special attraction measures can be provided

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