Cloud service evaluation method and apparatus

An evaluation method and evaluation device technology, applied in the field of service evaluation, can solve the problems that the evaluation influencing factors are not related, and it is difficult to verify the feasibility and effectiveness of the evaluation method.

CN106100883AInactive Publication Date: 2016-11-09ZHEJIANG GONGSHANG UNIVERSITY
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Publication Date
2016-11-09
Estimated Expiration
Not applicable · inactive patent

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Abstract

The present invention discloses a cloud service evaluation method and apparatus. The cloud service evaluation method includes the steps of building, based on an effective expectation, an efficient expectation, an attraction expectation, a fault-tolerance expectation and an ease of use expectation, quality of experience (QoE) attributes of the cloud service evaluation and evaluation indexes corresponding to the QoE attributes, and building a cloud service evaluation QoE index system; performing regression analysis according to survey data of the cloud service evaluation QoE index system so as to determine a weight corresponding to each QoE attribute; and scoring a to-be-evaluated cloud service according to the cloud service evaluation QoE index system, adding scores of attribute indexes corresponding to all QoE attributes and then multiplying by the weight corresponding to the QoE attribute so as to obtain a weight composite score corresponding to each QoE attribute, and accumulating the weight composite scores corresponding to all QoE attributes so as to obtain final evaluation of the to-be-evaluated cloud service. The apparatus includes an index system building module, a regression analysis module and an evaluation module. A cloud service evaluation result conforms to a requirement of QoE of a user, and the user can select a proper cloud service product easily.
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Description

technical field

[0001] The invention belongs to the technical field of service evaluation, and in particular relates to a cloud service evaluation method and device. Background technique

[0002] At present, the cloud service market is already a fairly mature market. Cloud services have been applied in many aspects. People have realized access to computing services without computer infrastructure. More and more small and medium-sized enterprises and individual users are more inclined to Use cloud services to build their business systems or personal applications. As the competition in the cloud service market becomes more and more fierce, for cloud service providers, they need to continuously innovate products or technical levels to form their own competitive advantages and increase market share; for users, they need When faced with many cloud service products, quickly and efficiently choose a product that suits you.

[0003] In recent years, service evaluation research has...

Examples

Embodiment Construction

[0036] The technical solution of the present invention will be described in further detail below in conjunction with the accompanying drawings and embodiments, and the following embodiments do not constitute a limitation of the present invention.

[0037] Cloud service is a multi-user, multi-task system. Its core concept is efficient and simple. User experience is the focus of cloud service applications. Evaluating cloud services based on QoE (Quality of Experience) can enhance corporate reputation. Increase user stickiness and satisfaction.

[0038] Such as figure 1 As shown, a cloud service evaluation method in this embodiment includes:

[0039] Step S1, based on effective expectations, high-efficiency expectations, attractive expectations, fault-tolerant expectations, and easy-to-use expectations, construct QoE attributes and corresponding evaluation indicators for cloud service evaluation, and establish a cloud service evaluation QoE index system.

[0040] In this embodi...