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WeChat based CRM system for small and medium enterprises

A CRM system, a technology for small and medium-sized enterprises, applied in business, equipment, sales/lease transactions, etc., to achieve the effects of ease of use, improved management efficiency, and low cost

Inactive Publication Date: 2017-02-15
合肥红珊瑚软件服务有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, due to price reasons, despite the huge demand for small and medium-sized enterprises, it is difficult to bear the traditional high price and operating expenses, which urgently needs a low-priced and low-cost operating equipment to meet the growing demand.

Method used

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  • WeChat based CRM system for small and medium enterprises

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Embodiment Construction

[0026] The core of the invention is to provide a WeChat-based CRM system for small and medium-sized enterprises.

[0027] In order to enable those skilled in the art to better understand the solutions of the present invention, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. The described embodiments are only the present invention Some, but not all, embodiments are invented. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0028] A WeChat-based CRM system for small and medium-sized enterprises, including commodity management module M100, order management module M110, customer management module M120, contact management module M130, WeChat management module M140, quotation man...

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Abstract

The invention discloses a WeChat based CRM system for small and medium enterprises. According to the invention, the system is based on WeChat, defines the point-to-point communication manner between an enterprise and its customers, and is enabled to process the information of a large number of existing customers and potential customers. And at the same time, in combination with a modern management method and management procedure, the system is capable of obtaining information of the production cost, the profit realization and risk management and control from different perspectives so as to increase the deciding efficiency of the enterprise. For decide men, with the system, they can analyze their customer's information better so that wiser and more instant commercial decisions can be made. The convenience of mobile promotion makes the employees of the enterprise more innovative and active with the results that business can be handled more rapidly and that the enterprise can run more effectively and more smoothly.

Description

technical field [0001] The invention relates to the field of e-commerce, in particular to a WeChat-based CRM system for small and medium-sized enterprises. Background technique [0002] The concept of CRM (customer relationship management) was first proposed by the United States as a management idea, and it is widely popular in the field of e-commerce. According to the sampling statistics of evaluation agencies, the sales revenue of enterprises that adopt proactive customer service is higher than that of enterprises that do not adopt it. That said, adoption will pay off fairly clearly for the business. User information can be transmitted from a single department of the enterprise to all departments of the enterprise, which can be used to deepen the understanding of user purchasing behavior and improve customer satisfaction and loyalty. [0003] In recent years, with the construction of enterprise informatization and the improvement of use ability, various types of enterpris...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02G06Q30/06G06Q50/00
CPCG06Q30/0201G06Q30/0611G06Q30/0635G06Q30/0641G06Q50/01
Inventor 曹卫星
Owner 合肥红珊瑚软件服务有限公司
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