Service query method and device, terminal, server and readable medium
A query method and server technology, applied in instruments, special data processing applications, electrical digital data processing, etc., can solve problems such as information correlation breaking
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[0094] Wherein, an implementation manner of determining the service query link according to at least one keyword in step 302 is:
[0095] Obtaining at least one business tracking object according to the at least one keyword matching, and sending the at least one business tracking object to the terminal, so that the terminal displays the at least one business tracking object;
[0096] Receiving a confirmation instruction sent by the terminal, the confirmation instruction carrying the identification of the business tracking object selected by the user, and determining the business query chain of the business tracking object according to the identification of the business tracking object carried in the confirmation instruction road.
[0097] For example, the server side predefines 10 business tracking objects, and the description of each business tracking object includes several corresponding keywords. In this way, when at least one keyword sent by the terminal is received, it can be ba...
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