Dialogue type voice recognition method and system, electronic equipment and storage medium

A speech recognition and speech recognition model technology, applied in speech recognition, speech analysis, instruments, etc., can solve the problems of inaccurate recognition and inaccurate cutting of conversational speech, and achieve the effect of accurate recognition

Pending Publication Date: 2020-08-07
CTRIP COMP TECH SHANGHAI
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0008] In view of this, the present invention provides a conversational speech recognition method, system, electronic equipment and storage medium to solve the problem that the current dual-channel conversational speech cannot be accurately cut, and cannot be accurately recognized due to surrounding noise and low sampling rate.

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  • Dialogue type voice recognition method and system, electronic equipment and storage medium
  • Dialogue type voice recognition method and system, electronic equipment and storage medium
  • Dialogue type voice recognition method and system, electronic equipment and storage medium

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Embodiment Construction

[0039] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of the example embodiments to those skilled in the art. The same reference numerals denote the same or similar structures in the drawings, and thus their repeated descriptions will be omitted.

[0040] Furthermore, the drawings are merely schematic illustrations of the invention and are not necessarily drawn to scale. The same reference numerals in the drawings denote the same or similar parts, and thus repeated descriptions thereof will be omitted. Some of the block diagrams shown in the drawings are functional entities and do not necessarily correspond to physically or logically separate entities. These functi...

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PUM

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Abstract

The invention relates to the technical field of voice recognition, and provides a dialogue type voice recognition method and system, electronic equipment and a storage medium. The dialogue type voicerecognition method comprises the steps of obtaining a dual-channel audio of dialogue type voice, and performing compression reduction and channel separation on the dual-channel audio to obtain a single-channel original audio; performing framing processing on the original audio to obtain a plurality of audio frames, and performing cutting processing on the original audio according to the energy ofeach audio frame to obtain a plurality of effective audio segments; extracting Mel cepstrum features and tone features of the effective audio segments and speaker features of channels where the effective audio segments are located, and inputting the Mel cepstrum features, tone features and speaker features into a speech recognition model to obtain recognition results of the effective audio segments; and generating a voice recognition result of the original audio according to the recognition result of each effective audio segment. According to the invention, accurate cutting of the double-channel dialogue type voice can be realized, and the dialogue type voice can be accurately recognized under the condition of shielding surrounding noise.

Description

technical field [0001] The invention relates to the technical field of speech recognition, in particular to a conversational speech recognition method, system, electronic equipment and storage medium. Background technique [0002] In the OTA (Online Travel Agency, online travel agency) industry, when a user (such as a guest) or a service provider (such as a hotel) communicates with an OTA smart customer service by phone, the OTA smart customer service needs to identify the user or service party in real time. Expressed speech information, and then make feedback responses through text understanding means. In addition, in the background of the quality inspection of customer service calls, it is necessary to accurately identify the dual-channel audio in the customer service calls in time to obtain accurate text understanding, so that quality inspectors do not need to listen carefully to the audio content, but can directly understand the audio content through the text. To improv...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G10L15/26G10L15/14G10L15/04G10L15/02G10L25/78
CPCG10L15/02G10L15/144G10L15/04G10L25/78
Inventor 郝竹林罗超吉聪睿王俊彬任君
Owner CTRIP COMP TECH SHANGHAI
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