Bank outlet suggestion feedback method and related equipment

A technology of bank outlets and mobile banking, applied in the field of data processing, can solve the problems of low efficiency of information transmission and achieve the effect of improving efficiency

Pending Publication Date: 2020-08-11
BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Since many suggestions from customers are widely applicable and can be used for reference by other outlets, the efficiency of information transmission is low through manual collection and reporting

Method used

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  • Bank outlet suggestion feedback method and related equipment
  • Bank outlet suggestion feedback method and related equipment
  • Bank outlet suggestion feedback method and related equipment

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Embodiment Construction

[0042] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is a part of the embodiments of this application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0043] In order to improve the efficiency of bank outlet suggestion feedback, the embodiment of the present application provides a bank outlet suggestion feedback method and related equipment.

[0044] In the following, the bank outlet suggestion feedback method provided by the embodiment of the present application will be introduced with reference to the accompany...

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Abstract

The invention provides a bank outlet suggestion feedback method and related equipment, and the method comprises the steps that an intelligent counter obtains account information for a cellphone bank,and transmits the account information and an intelligent counter identification to the cellphone bank, so as to enable the cellphone bank to transmit a suggestion feedback message to the cellphone bank of a target object. And the intelligent counter responds to the touch operation of the target object on the suggestion feedback message to obtain the suggestion of the target object on the bank outlet where the intelligent counter is located. Due to the fact that the account information of the target object is associated with the mobile banks, the intelligent counter performs information interaction with the mobile banks of the target object, suggestions of customers for bank outlets are automatically collected, the process of manually collecting and sorting customer suggestions is avoided,and the efficiency of suggestion feedback for the bank outlets is improved.

Description

technical field [0001] The present application relates to the technical field of data processing, and in particular to a bank outlet suggestion feedback method and related equipment. Background technique [0002] In order to improve service quality, each bank outlet has a customer suggestion book for collecting customer suggestions. The suggestion book needs to be collected and sorted out by the relevant staff of the bank, and fed back to the superior branch through the working daily. Since many suggestions from customers are widely applicable and can be used for reference by other outlets, the efficiency of information transmission is low through manual collection and reporting. Contents of the invention [0003] In order to solve the above technical problems, the present application provides a bank outlet suggestion feedback method and related equipment, which improves the bank outlet suggestion feedback efficiency. [0004] On the one hand, the embodiment of the prese...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/02G06Q30/00
CPCG06Q40/02G06Q30/01
Inventor 李昊党娜刘洋
Owner BANK OF CHINA
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