Self-service refund method and device for vehicle-related expenses

Abstract

The present invention discloses a self-service refund method and device for vehicle-related fees, the method comprising: after detecting that the vehicle has arrived at the exit corresponding to the vehicle traffic management system, the vehicle traffic management system detects whether a refund request for the vehicle is received, when a refund request is received, the vehicle traffic management system determines whether the vehicle is in a preset area, if it is determined that the vehicle is in the preset area, the vehicle traffic management system determines the ETC fee record of the vehicle according to the identification information, and the vehicle traffic management system performs a refund operation on the vehicle according to the preferential deduction information and the ETC fee record. It can be seen that the implementation of the present invention can realize the use of deduction vouchers to pay vehicle-related fees, thereby improving the convenience of the vehicle traffic management system, and enhancing the user experience of using the vehicle traffic management system for self-service electronic payment of vehicle-related fees, thereby facilitating the promotion of electronic automatic payment.

Description

Technical Field

[0001] The present invention relates to the field of ETC technology, and in particular to a self-service refund method and device for vehicle-related fees. Background Art

[0002] With the rapid development of the Internet and electronic technology, parking lots or highways can automatically deduct vehicle-related fees based on electronic payment or identified license plate numbers and electronic accounts bound to license plate numbers or on-board units to achieve rapid vehicle passage, thereby reducing the low passage efficiency caused by manual collection of vehicle-related fees, where vehicle-related fees can be parking fees in parking lots or tolls on highways, etc.

[0003] In actual applications, the vehicle access management system will be associated with a third-party platform (for example, Alipay platform, WeChat platform, Taobao platform, etc.), and the third-party platform will issue deduction vouchers for vehicle-related expenses to users (for example, coupons, points, etc.), and users can use these deduction vouchers to deduct vehicle-related expenses. However, it has been found in practice that when implementing self-service deduction of vehicle-related expenses, the vehicle access management system cannot give priority to using these deduction vouchers to pay vehicle-related expenses, which will affect the convenience of using the vehicle access management system and reduce the user experience of using the vehicle access management system for self-service electronic payment of vehicle-related expenses, which is not conducive to the promotion of electronic automatic payment. Summary of the invention

[0004] The technical problem to be solved by the present invention is to provide a self-service refund method and device for vehicle-related fees, which can realize the use of deduction vouchers to offset vehicle-related fees, thereby improving the convenience of using the vehicle access management system, and enhancing the user experience of using the vehicle access management system for self-service electronic payment of vehicle-related fees, which is conducive to the promotion of electronic automatic payment.

[0005] In order to solve the above technical problems, the first aspect of the embodiment of the present invention discloses a self-service refund method for vehicle-related fees, the method comprising:

[0006] After detecting that the vehicle has arrived at the exit corresponding to the vehicle traffic management system, the vehicle traffic management system detects whether a refund request for the vehicle has been received, the refund request at least including preferential deduction information corresponding to the to-be-paid fee of the vehicle and identification information uniquely corresponding to the vehicle;

[0007] When receiving the refund request, the vehicle traffic management system determines whether the vehicle is in a preset area, where the preset area is an area set based on the traffic exit;

[0008] If it is determined that the vehicle is in the preset area, the vehicle traffic management system determines the ETC fee record of the vehicle according to the identification information, and the ETC fee record includes the fee to be paid;

[0009] The vehicle traffic management system performs a refund operation on the vehicle according to the preferential deduction information and the ETC fee record.

[0010] As an optional implementation, in the first aspect of the present invention, the vehicle traffic management system performs a refund operation on the vehicle according to the preferential deduction information and the ETC fee record, including:

[0011] The vehicle traffic management system generates a refund record for the to-be-paid fee according to the preferential deduction information and the ETC fee record, wherein the refund record includes the deduction amount corresponding to the to-be-paid fee;

[0012] The vehicle traffic management system determines whether the to-be-paid fee included in the ETC fee record has been paid successfully;

[0013] If it is determined that the fee to be paid has been paid successfully, the vehicle traffic management system returns the deduction amount from the account of the vehicle traffic management system to the predetermined electronic account of the vehicle.

[0014] As an optional embodiment, in the first aspect of the present invention, the method further comprises:

[0015] If it is determined that the to-be-paid fee has not been paid successfully, the vehicle traffic management system determines whether the ETC fee record has been uploaded to the ETC settlement platform that has established a communication connection with the vehicle traffic management system;

[0016] If it is determined that the ETC fee record has been uploaded to the ETC settlement platform, the vehicle traffic management system uploads the refund record to the ETC settlement platform, and the refund record is used to trigger the ETC settlement platform to perform the following operations:

[0017] The ETC settlement platform determines the actual payment fee corresponding to the ETC fee record according to the refund record, and the actual payment fee is equal to the fee to be paid minus the deduction amount;

[0018] The ETC settlement platform performs settlement operations on the actual payment fees.

[0019] As an optional embodiment, in the first aspect of the present invention, the method further comprises:

[0020] If it is determined that the ETC fee record has not been uploaded to the ETC settlement platform, the vehicle traffic management system generates a target ETC fee record based on the refund record and the ETC fee record, and the to-be-paid fee of the target ETC fee record is equal to the to-be-paid fee of the ETC fee record minus the deduction amount of the refund record;

[0021] The vehicle traffic management system uploads the target ETC fee record to the ETC settlement platform; the target ETC fee record is used to trigger the ETC settlement platform to perform a settlement operation on the pending fees in the target ETC fee record.

[0022] As an optional implementation, in the first aspect of the present invention, after receiving the refund request, before the vehicle traffic management system determines whether the vehicle is in a preset area, the method further includes:

[0023] The vehicle traffic management system determines whether the refund request is initiated by a determined authorized management terminal, where the authorized management terminal is a management terminal corresponding to the traffic exit;

[0024] If it is determined that the refund request is initiated by the authorization management terminal, the vehicle traffic management system sends a verification request to the user terminal of the vehicle owner, and the verification request is used to trigger the user terminal to obtain the verification operation triggered by the vehicle owner and upload the verification operation to the vehicle traffic management system;

[0025] The vehicle traffic management system receives the verification operation and determines whether the verification operation is used to indicate that the vehicle owner agrees to execute the refund operation;

[0026] If it is determined that the verification operation is used to indicate that the vehicle owner agrees to execute the refund operation, the vehicle traffic management system triggers the execution of the operation of determining whether the vehicle is in a preset area.

[0027] As an optional implementation manner, in the first aspect of the present invention, the preferential deduction information includes a platform identifier corresponding to a third-party platform that issues a preferential deduction voucher;

[0028] Furthermore, after determining that the vehicle is in the preset area and before the vehicle traffic management system determines the ETC fee record of the vehicle according to the identification information, the method further includes:

[0029] The vehicle traffic management system determines whether there is a platform identifier matching the platform identifier corresponding to the third-party platform in a predetermined set of associated platform identifiers, wherein the set of associated platform identifiers includes at least one platform identifier;

[0030] If it is determined that the associated platform identification set contains a platform identification that matches the platform identification corresponding to the third-party platform, the vehicle traffic management system triggers the operation of determining the ETC fee record of the vehicle based on the identification information.

[0031] As an optional embodiment, in the first aspect of the present invention, the method further comprises:

[0032] If it is determined that the vehicle is not in the preset area, the vehicle traffic management system obtains the detection time of the refund request and the departure time of the vehicle leaving the preset area;

[0033] The vehicle traffic management system calculates the time difference between the detection time and the departure time, and determines whether the duration corresponding to the time difference is less than or equal to a preset duration;

[0034] If the duration corresponding to the time difference is less than or equal to the preset duration, the vehicle traffic management system executes the operation of determining the ETC fee record of the vehicle based on the identification information.

[0035] As an optional embodiment, in the first aspect of the present invention, the method further comprises:

[0036] If it is determined that the vehicle is not in the preset area, the vehicle traffic management system generates a deduction record corresponding to the vehicle based on the preferential deduction information and the ETC fee record, and saves the deduction record. The deduction record is used to trigger the vehicle traffic management system to determine the actual fee that the vehicle needs to pay next time based on the deduction record and the next corresponding ETC fee record of the vehicle.

[0037] The second aspect of the present invention discloses a self-service refund device for vehicle-related fees, which is applied to a vehicle traffic management system. The device comprises:

[0038] A detection module, configured to detect whether a refund request for the vehicle is received after detecting that the vehicle has arrived at a passage exit corresponding to the vehicle passage management system, wherein the refund request at least includes preferential deduction information corresponding to the to-be-paid fee of the vehicle and identification information uniquely corresponding to the vehicle;

[0039] A judgment module, configured to judge whether the vehicle is in a preset area when the detection module receives the refund request, wherein the preset area is an area set based on the exit;

[0040] A determination module, configured to determine an ETC fee record of the vehicle according to the identification information when the determination module determines that the vehicle is in the preset area, wherein the ETC fee record includes the fee to be paid;

[0041] A refund module is used to perform a refund operation on the vehicle based on the preferential deduction information and the ETC fee record.

[0042] As an optional implementation, in the second aspect of the present invention, the refund module includes:

[0043] A generating submodule, configured to generate a refund record for the fee to be paid according to the preferential deduction information and the ETC fee record, wherein the refund record includes the deduction amount corresponding to the fee to be paid;

[0044] A judgment submodule, used to judge whether the to-be-paid fee included in the ETC fee record has been paid successfully;

[0045] The refund submodule is used to refund the deduction amount from the account of the vehicle traffic management system to the predetermined electronic account of the vehicle when the judgment submodule determines that the to-be-paid fee has been paid successfully.

[0046] As an optional implementation, in the second aspect of the present invention, the judgment submodule is further used to judge whether the ETC fee record has been uploaded to the ETC settlement platform that has established a communication connection with the vehicle traffic management system when it is judged that the fee to be paid has not been paid successfully;

[0047] And, the refund module also includes:

[0048] The uploading submodule is used to upload the refund record to the ETC settlement platform when the judging submodule judges that the ETC fee record has been uploaded to the ETC settlement platform, and the refund record is used to trigger the ETC settlement platform to perform the following operations:

[0049] The ETC settlement platform determines the actual payment fee corresponding to the ETC fee record according to the refund record, and the actual payment fee is equal to the fee to be paid minus the deduction amount;

[0050] The ETC settlement platform performs settlement operations on the actual payment fees.

[0051] As an optional implementation, in the second aspect of the present invention, the generating submodule is further used to generate a target ETC fee record according to the refund record and the ETC fee record after the judging submodule judges that the ETC fee record has not been uploaded to the ETC settlement platform, and the to-be-paid fee of the target ETC fee record is equal to the to-be-paid fee of the ETC fee record minus the deduction amount of the refund record;

[0052] Furthermore, the upload submodule is further used to upload the target ETC fee record to the ETC settlement platform, and the target ETC fee record is used to trigger the ETC settlement platform to perform a settlement operation on the pending fees in the target ETC fee record.

[0053] As an optional implementation, in the second aspect of the present invention, the judgment module is further used to judge whether the refund request is initiated by a determined authorized management terminal after the detection module receives the refund request and before judging whether the vehicle is in a preset area, and the authorized management terminal is a management terminal corresponding to the exit;

[0054] And, the device further comprises:

[0055] A sending module, configured to send a verification request to a user terminal of the vehicle owner when the determination module determines that the refund request is initiated by the authorization management terminal, wherein the verification request is used to trigger the user terminal to obtain a verification operation triggered by the vehicle owner and upload the verification operation to the vehicle traffic management system;

[0056] Furthermore, the judgment module is further used to receive the verification operation and judge whether the verification operation is used to indicate that the vehicle owner agrees to perform a refund operation. When it is judged that the verification operation is used to indicate that the vehicle owner agrees to perform a refund operation, it triggers the execution of the operation of judging whether the vehicle is in a preset area.

[0057] As an optional implementation manner, in the second aspect of the present invention, the preferential deduction information includes a platform identifier corresponding to a third-party platform that issues a preferential deduction voucher;

[0058] Furthermore, the judgment module is also used to judge whether there is a platform identifier matching the platform identifier corresponding to the third-party platform in a predetermined associated platform identifier set after it is judged that the vehicle is in the preset area and before the determination module determines the ETC fee record of the vehicle according to the identification information, and the associated platform identifier set includes at least one platform identifier. When it is judged that there is a platform identifier matching the platform identifier corresponding to the third-party platform in the associated platform identifier set, the determination module is triggered to perform the operation of determining the ETC fee record of the vehicle according to the identification information.

[0059] As an optional implementation, in the second aspect of the present invention, the device further includes:

[0060] An acquisition module, configured to acquire, when the determination module determines that the vehicle is not in the preset area, a detection time of detecting the refund request and a departure time of the vehicle leaving the preset area;

[0061] In addition, the judgment module is also used to calculate the time difference between the detection time and the departure time, and to judge whether the duration corresponding to the time difference is less than or equal to the preset duration. When it is judged that the duration corresponding to the time difference is less than or equal to the preset duration, the determination module is triggered to execute the operation of determining the ETC fee record of the vehicle according to the identification information.

[0062] As an optional implementation, in the second aspect of the present invention, the device further includes:

[0063] A saving module is used for generating a deduction record corresponding to the vehicle according to the preferential deduction information and the ETC fee record, and saving the deduction record when the judgment module determines that the vehicle is not in the preset area. The deduction record is used to trigger the vehicle traffic management system to determine the actual fee that the vehicle needs to pay next time according to the deduction record and the ETC fee record corresponding to the vehicle next time.

[0064] Compared with the prior art, the embodiments of the present invention have the following beneficial effects:

[0065] In an embodiment of the present invention, after detecting that a vehicle has arrived at an exit corresponding to a vehicle traffic management system, the vehicle traffic management system detects whether a refund request for the vehicle has been received, the refund request including at least preferential deduction information corresponding to the fees to be paid of the vehicle and identification information uniquely corresponding to the vehicle; when a refund request is received, the vehicle traffic management system determines whether the vehicle is in a preset area; the preset area is an area set based on the exit; if it is determined that the vehicle is in the preset area, the vehicle traffic management system determines the ETC fee record of the vehicle based on the identification information; the ETC fee record includes the fees to be paid; the vehicle traffic management system performs a refund operation on the vehicle based on the preferential deduction information and the ETC fee record. It can be seen that the embodiment of the present invention detects a refund request for a vehicle, and when the vehicle is in a preset area, determines the ETC fee record corresponding to the vehicle, and then performs a self-service refund of the vehicle-related fees based on the ETC fee record and the preferential deduction information included in the refund request. It can realize the use of deduction vouchers to offset vehicle-related fees or use deduction vouchers to refund paid vehicle-related fees, thereby improving the ease of use of the vehicle traffic management system and enhancing the user experience of using the vehicle traffic management system for self-service electronic payment of vehicle-related fees, which is conducive to the promotion of automatic electronic payment. BRIEF DESCRIPTION OF THE DRAWINGS

[0066] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following briefly introduces the drawings required for use in the description of the embodiments. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.

[0067] Figure 1 It is a flowchart of a self-service refund method for vehicle-related expenses disclosed in an embodiment of the present invention;

[0068] Figure 2 It is a flowchart of another self-service refund method for vehicle-related expenses disclosed in an embodiment of the present invention;

[0069] Figure 3 It is a structural schematic diagram of a self-service refund device for vehicle-related expenses disclosed in an embodiment of the present invention;

[0070] Figure 4 It is a structural schematic diagram of another self-service refund device for vehicle-related expenses disclosed in an embodiment of the present invention;

[0071] Figure 5 It is a structural schematic diagram of another self-service refund device for vehicle-related fees disclosed in an embodiment of the present invention. DETAILED DESCRIPTION

[0072] In order to enable those skilled in the art to better understand the scheme of the present invention, the technical scheme in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0073] The terms "first", "second", etc. in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish different objects, rather than to describe a specific order. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions. For example, a process, method, device, product or equipment that includes a series of steps or units is not limited to the listed steps or units, but may optionally include steps or units that are not listed, or may optionally include other steps or units that are inherent to these processes, methods, products or equipment.

[0074] Reference to "embodiments" herein means that a particular feature, structure, or characteristic described in conjunction with the embodiments may be included in at least one embodiment of the present invention. The appearance of the phrase in various places in the specification does not necessarily refer to the same embodiment, nor is it an independent or alternative embodiment that is mutually exclusive with other embodiments. It is explicitly and implicitly understood by those skilled in the art that the embodiments described herein may be combined with other embodiments.

[0075] The present invention discloses a self-service refund method and device for vehicle-related fees, which can realize the use of deduction certificates to offset vehicle-related fees or use deduction certificates to refund paid vehicle-related fees, thereby improving the convenience of using a vehicle traffic management system, and enhancing the user experience of using the vehicle traffic management system for self-service electronic payment of vehicle-related fees, which is conducive to the promotion of automatic electronic payment.

[0076] Embodiment 1

[0077] See also Figure 1 , Figure 1 1 is a flow chart of a self-service refund method for vehicle-related expenses disclosed in an embodiment of the present invention. Figure 1 As shown, the self-service refund method for vehicle-related fees may include the following operations:

[0078] 101. After detecting that the vehicle has arrived at the exit corresponding to the vehicle traffic management system, the vehicle traffic management system detects whether a refund request for the vehicle has been received, and the refund request at least includes preferential deduction information corresponding to the to-be-paid fee of the vehicle and unique identification information corresponding to the vehicle. When a refund request for the vehicle is detected in step 101, step 102 may be triggered; when no refund request for the vehicle is detected in step 101, step 101 may continue to be executed, or this process may be terminated.

[0079] In the above step 101, the vehicle traffic management system is connected to the ETC wireless communication device, wherein the ETC wireless communication device is arranged at the exit for sensing the departure of the vehicle. When the vehicle leaves the exit, the ETC wireless communication device performs short-range communication with the ETC vehicle-mounted terminal on the vehicle to obtain the unique identification information corresponding to the vehicle, and uploads the obtained identification information to the vehicle traffic management system. Then, the vehicle traffic management system searches for the to-be-paid fees generated by the vehicle according to the identification information to generate the ETC fee record of the vehicle. The ETC fee record may include the fees to be paid. The fees to be paid may include at least one of the parking fees, car wash fees, and charging fees generated by the vehicle. The unique identification information corresponding to the vehicle may be the license plate number of the vehicle and / or the terminal identification of the ETC vehicle-mounted terminal of the vehicle. In addition, the refund request may be initiated by the personal terminal of the owner or the terminal of the administrator of the vehicle traffic management system. The deduction information corresponding to the fees to be paid may include at least one of the type, quantity, and effective use time period of the deduction voucher. For example, the deduction information includes that the type of deduction voucher is a five-yuan coupon, the quantity is one, and the effective usage period is from April 25, 2019 to April 26, 2019.

[0080] 102. The vehicle traffic management system determines whether the vehicle is in a preset area, which is an area set based on the traffic exit. When the judgment result of step 102 is yes, step 103 can be triggered, and when the judgment result of step 102 is no, this process can be terminated.

[0081] In the above step 102, the vehicle traffic management system can also be connected to at least one of the detection devices such as ground sensors and license plate recognition devices, wherein the detection device is pre-set at the exit to detect whether the vehicle has left the exit. When the vehicle leaves the exit, the detection device uploads the detection result to the vehicle traffic management system. In this way, the vehicle traffic management system can determine whether the vehicle is still in the preset area according to the detection situation of the detection device. For example, all the exits of the preset area A are: A1, A2 and A3. If the vehicle traffic management system does not detect the vehicle leaving at the exits A1, A2 and A3, it can be determined that the vehicle is still in the preset area; if the vehicle traffic management system detects the vehicle leaving at any one of the exits A1, A2 and A3, it can be determined that the vehicle is not in the preset area. It should be noted that the preset area can be a circular area formed with the midpoint of the location of the above exit as the center and the first preset distance as the radius, for example, a circular area formed with the center of the location of the A1 exit as the center and 500 meters as the radius. The preset area can also be a rectangular area formed with the center of the above-mentioned exit as the center of the rectangle, the second preset distance as the long side, and the third preset distance as the short side. For example, a rectangular area formed with the center of the A1 exit as the center of the rectangle, the long side is 700 meters, and the short side is 500 meters.

[0082] In the embodiment of the present invention, step 102 can increase the conditional restrictions of the self-service refund, which can reduce the occurrence of the self-service refund process being used for malicious refunds, thereby making the self-service refund process more reliable, thereby improving the security of the vehicle traffic management system.

[0083] 103. The vehicle traffic management system determines the ETC fee record of the vehicle based on the identification information, and the ETC fee record includes the fees to be paid.

[0084] In the above step 103, the ETC fee record usually includes the identification information of the vehicle and the fees to be paid in the ETC fee record, so the vehicle traffic management system can determine the ETC fee record corresponding to the vehicle through the identification information.

[0085] In an optional embodiment, the refund request may also include a record identifier uniquely corresponding to the vehicle's ETC fee record. The vehicle traffic management system determines the vehicle's ETC fee record based on the identifier information, which may include:

[0086] The vehicle traffic management system selects the ETC fee record corresponding to the record identifier from all ETC fee records corresponding to the identification information based on the record identifier, as the ETC fee record of the vehicle.

[0087] For example, the record identifiers of all ETC expense records with license plate number "Yue A12345" include "001", "010", "015", etc. If the record identifier in the refund request is "001", the ETC expense record corresponding to the record identifier "001" is selected as the ETC expense record of the vehicle.

[0088] It can be seen that in this alternative embodiment, the specified ETC expense record can be accurately selected through the record identifier of the ETC expense record as the ETC expense record of the vehicle for which the refund operation is to be performed, so that users or administrators can select the specified ETC expense record through their respective terminals for the refund operation to be performed.

[0089] In another alternative embodiment, the vehicle access management system determines the ETC expense record of the vehicle according to the identification information, which may include:

[0090] The vehicle access management system selects the ETC expense record with the generation time closest to the detection time of the detected refund request from all the ETC expense records corresponding to the identification information as the ETC expense record of the vehicle.

[0091] For example, the generation times of all ETC expense records with license plate number "Yue A12345" are "2016-02-03-9:00", "2016-02-04-9:15", "2016-02-15-10:00", etc., and the detection time of the detected refund request is "2016-02-04-9:20", that is, the ETC expense record with the generation time of "2016-02-04-9:15" is selected as the ETC expense record of the vehicle for which the refund operation is to be performed.

[0092] It can be seen that in this alternative embodiment, since the refund request is usually initiated within a period of time after the vehicle leaves the access exit of the vehicle access management system (i.e., approximately when the ETC expense record is generated), and is usually initiated for the most recent ETC expense record, through this alternative embodiment, it is possible to automatically select or automatically recommend the ETC expense record of the vehicle for which the refund operation is to be performed.

[0093] 104. The vehicle access management system performs a refund operation on the vehicle according to the preferential deduction information and the ETC expense record. After step 104 is completed, this process can be ended.

[0094] In an alternative embodiment, the vehicle access management system performs a refund operation on the vehicle according to the preferential deduction information and the ETC expense record, which may include:

[0095] The vehicle traffic management system generates a refund record for the to-be-paid fee based on the preferential deduction information and the ETC fee record, and the refund record includes the deduction amount corresponding to the to-be-paid fee;

[0096] The vehicle traffic management system determines whether the to-be-paid fees included in the ETC fee record have been paid successfully;

[0097] If it is determined that the fees to be paid have been paid successfully, the vehicle traffic management system returns the deduction amount from the account of the vehicle traffic management system to the electronic account of the vehicle determined in advance.

[0098] In this optional embodiment, when the ETC settlement platform completes the operation of deducting the fees to be paid in the ETC fee record from the electronic account corresponding to the vehicle to the account of the vehicle traffic management system (i.e., the payment has been successful), it can return an instruction of successful payment to the vehicle traffic management system. When the vehicle traffic management system receives the instruction of successful payment, the payment status of the corresponding ETC fee record can be set to successful payment. Therefore, the vehicle traffic management system can determine whether the ETC fee record has been successfully paid by querying the payment status of the ETC fee record. The vehicle traffic management system can also determine whether the ETC fee record has been successfully paid by querying the collection record of the account of the vehicle traffic management system. It should be noted that the predetermined electronic account of the vehicle can be a bank account bound to the ETC on-board terminal of the vehicle, or an Alipay account or WeChat account corresponding to the owner of the vehicle, wherein the bank account can be an account of a bank such as Industrial and Commercial Bank of China, Agricultural Bank of China or China Merchants Bank.

[0099] It can be seen that this optional embodiment can execute the corresponding refund processing when the ETC fee has been successfully paid, thereby improving the efficiency of the refund processing of the vehicle traffic management system.

[0100] In this optional embodiment, further optionally, the vehicle traffic management system generates a refund record for the to-be-paid fee based on the preferential deduction information and the ETC fee record, which may include:

[0101] The vehicle traffic management system determines the deductible amount corresponding to the preferential deduction information according to the preferential deduction information, and determines whether the fee to be paid is greater than or equal to the deductible amount;

[0102] If the fee to be paid is greater than or equal to the deductible amount, the vehicle traffic management system determines the deductible amount as the deductible amount and generates a refund record based on the deductible amount;

[0103] If the fees to be paid are not greater than or equal to the deductible amount, the vehicle traffic management system will determine the fees to be paid as the deduction amount and generate a refund record based on the deduction amount.

[0104] In this further optional embodiment, the deductible amount corresponding to the preferential deduction information can be determined according to the preferential deduction information by the type and quantity of the preferential deduction vouchers in the preferential deduction information. For example, the type of the preferential deduction voucher in the preferential deduction information is a ten-yuan coupon, and the quantity is two, so the deductible amount is determined to be twenty yuan. If the fee to be paid is ten yuan, ten yuan is determined as the deduction amount. If the fee to be paid is thirty yuan, twenty yuan is determined as the deduction amount. In this way, when the preferential deduction vouchers are sufficient, a full refund can be made according to the fee to be paid, and when the preferential deduction vouchers are insufficient, a refund can be made only according to the deductible amount of the preferential deduction vouchers, thereby making the self-service refund process more convenient, thereby improving the ease of use of the vehicle traffic management system.

[0105] In this further optional embodiment, further optionally, the preferential deduction information may include multiple types of preferential deduction certificates, and the vehicle traffic management system determines the deductible amount corresponding to the preferential deduction information according to the preferential deduction information, which may include:

[0106] The vehicle traffic management system determines whether the preferential deduction vouchers can be superimposed for deduction according to the types of preferential deduction vouchers;

[0107] If the preferential deduction vouchers can be superimposed for deduction, the vehicle traffic management system adds the deduction amounts corresponding to each preferential deduction voucher to obtain the total deduction amount, and determines the total deduction amount as the deductible amount;

[0108] If the preferential deduction vouchers cannot be used for cumulative deduction, the vehicle access management system selects the deduction amount with the largest value from the deduction amounts corresponding to all preferential deduction vouchers as the maximum deduction amount, and determines the maximum deduction amount as the deductible amount.

[0109] It can be seen that in this optional embodiment, multiple types of discount vouchers can be used simultaneously, and the deductible amount corresponding to the discount information can be automatically adjusted according to the situation of the discount voucher, thereby increasing the flexibility in determining the deductible amount, making the self-service refund process more convenient, and enhancing the user experience of self-service electronic payment of vehicle-related fees using the vehicle access management system.

[0110] In this optional embodiment, further optionally, the self-service refund method for vehicle-related fees may also include:

[0111] If it is determined that the to-be-paid fee has not been paid successfully, the vehicle traffic management system determines whether the ETC fee record has been uploaded to the ETC settlement platform that has established a communication connection with the vehicle traffic management system;

[0112] If it is determined that the ETC fee record has been uploaded to the ETC settlement platform, the vehicle traffic management system will upload the refund record to the ETC settlement platform. The refund record is used to trigger the ETC settlement platform to perform the following operations:

[0113] The ETC settlement platform determines the actual payment fee corresponding to the ETC fee record based on the refund record. The actual payment fee is equal to the fee to be paid minus the deduction amount.

[0114] The ETC settlement platform performs settlement operations on the actual payment fees.

[0115] In this optional embodiment, after uploading the ETC fee record to the ETC settlement platform, the vehicle traffic management system can set the upload status of the ETC fee record to uploaded. In this way, the vehicle traffic management system can determine whether the ETC fee record has been uploaded to the ETC settlement platform by querying the upload status of the ETC fee record.

[0116] It can be seen that this optional embodiment can perform corresponding refund processing when the ETC fee has not been paid successfully and has been uploaded to the ETC settlement platform, thereby improving the efficiency of refund processing in the vehicle traffic management system.

[0117] In this optional embodiment, further optionally, the self-service refund method for vehicle-related fees may also include:

[0118] If it is determined that the ETC fee record has not been uploaded to the ETC settlement platform, the vehicle traffic management system generates a target ETC fee record based on the refund record and the ETC fee record; the to-be-paid fee of the target ETC fee record is equal to the to-be-paid fee of the ETC fee record minus the deduction amount of the refund record;

[0119] The vehicle traffic management system uploads the target ETC fee record to the ETC settlement platform; the target ETC fee record is used to trigger the ETC settlement platform to perform settlement operations on the pending fees in the target ETC fee record.

[0120] In this optional embodiment, the vehicle traffic management system can generate a target ETC fee record based on the refund record and the ETC fee record in the following manner: the vehicle traffic management system determines whether the deduction amount corresponding to the refund record is greater than or equal to the to-be-paid fee corresponding to the ETC fee record; if the deduction amount is greater than or equal to the to-be-paid fee corresponding to the ETC fee record, the to-be-paid fee corresponding to the ETC fee record is modified to zero to generate the target ETC fee record; if the deduction amount is not greater than or equal to the to-be-paid fee corresponding to the ETC fee record, the to-be-paid fee corresponding to the ETC fee record is deducted from the deduction amount to obtain a modified amount, and the to-be-paid fee corresponding to the ETC fee record is modified to the modified amount to generate the target ETC fee record. For example, the deduction amount corresponding to the refund record is determined to be twenty yuan. If the amount of fee to be paid corresponding to the ETC fee record is ten yuan, the amount of fee to be paid corresponding to the ETC fee record will be modified to zero, and the modified ETC fee record will be used as the target ETC fee record; if the amount of fee to be paid corresponding to the ETC fee record is thirty yuan, the amount of fee to be paid corresponding to the ETC fee record will be modified to ten yuan (thirty yuan minus twenty yuan equals ten yuan), and the modified ETC fee record will be used as the target ETC fee record.

[0121] It can be seen that this optional embodiment can perform corresponding refund processing when the ETC fee is not paid successfully and is not uploaded to the ETC settlement platform, thereby improving the efficiency of refund processing in the vehicle traffic management system.

[0122] In the above optional embodiments, in the operating environment of the self-service refund method for vehicle-related fees, each terminal in the operating environment usually has a certain lag in processing the vehicle's ETC fee record. For example, after the ETC fee record is generated, the vehicle traffic management system will not immediately upload the ETC fee record to the ETC settlement platform, but will usually upload the accumulated ETC fee records to the ETC settlement platform at an agreed time. Similarly, when the ETC fee record is uploaded to the ETC settlement platform, the ETC settlement platform will not immediately settle the uploaded ETC fee record, but will usually settle the ETC fee record in a centralized manner at an agreed time. Therefore, through the above optional embodiments, different refund processes can be performed according to the current processing progress of the ETC fee record, thereby improving the refund efficiency of the self-service refund method based on ETC automatic deduction, and then the efficiency of the refund process of the vehicle traffic management system can be improved.

[0123] In yet another optional embodiment, after receiving the refund request and before the vehicle traffic management system determines whether the vehicle is in a preset area, the self-service refund method for vehicle-related fees may further include:

[0124] The vehicle traffic management system determines whether the refund request is initiated by the determined authorized management terminal, and the authorized management terminal is the management terminal corresponding to the traffic exit;

[0125] If it is determined that the refund request is initiated by the authorized management terminal, the vehicle traffic management system sends a verification request to the user terminal of the vehicle owner, and the verification request is used to trigger the user terminal to obtain the verification operation triggered by the vehicle owner and upload the obtained verification operation to the vehicle traffic management system;

[0126] The vehicle traffic management system receives the verification operation and determines whether the verification operation is used to indicate that the vehicle owner agrees to execute the refund operation;

[0127] If it is determined that the verification operation is used to indicate that the vehicle owner agrees to execute the refund operation, the vehicle traffic management system triggers the operation of determining whether the vehicle is in a preset area.

[0128] In this optional embodiment, the authorization management terminal may be a terminal corresponding to a person other than the vehicle owner who is granted refund authority by the vehicle access management system (for example, a terminal of a manager at the access exit of the vehicle access management system, a terminal of a friend of the vehicle owner, etc.). The refund request may include a terminal identifier corresponding to the terminal that initiated the refund request, and the terminal identifier may be used to determine whether the terminal is an authorization management terminal. The triggering method of the verification operation may include voice triggering (for example: the vehicle owner says keywords such as "agree to refund") and / or touch triggering (for example: the vehicle owner clicks a designated button control).

[0129] It can be seen that this optional embodiment can initiate verification with the vehicle owner when the refund request is initiated by the authorization management terminal, and only perform subsequent operations when the owner agrees to perform the refund operation, thereby improving the security of the self-service refund method for vehicle-related fees, and further improving the security of the vehicle traffic management system.

[0130] In yet another optional embodiment, the preferential discount information includes a platform identifier corresponding to a third-party platform that issues the preferential discount voucher;

[0131] Furthermore, after determining that the vehicle is in a preset area and before the vehicle traffic management system determines the ETC fee record of the vehicle according to the identification information, the self-service refund method for the vehicle-related fees may also include:

[0132] The vehicle traffic management system determines whether there is a platform identifier matching the platform identifier corresponding to the third-party platform in the predetermined associated platform identifier set; the associated platform identifier set includes at least one platform identifier;

[0133] If it is determined that the associated platform identification set contains a platform identification that matches the platform identification corresponding to the third-party platform, the vehicle traffic management system triggers an operation to determine the ETC fee record of the vehicle based on the identification information.

[0134] It can be seen that this optional embodiment can verify the source of the discount voucher, and only allow subsequent operations to be performed when the discount voucher is issued by an associated platform. This can reduce the occurrence of refunds using discount vouchers issued by unrelated third-party platforms, thereby improving the security of the self-service refund method for vehicle-related fees, and further improving the security of the vehicle traffic management system.

[0135] In yet another optional embodiment, the self-service refund method for vehicle-related fees may also include:

[0136] If it is determined that the vehicle is not in the preset area, the vehicle access management system generates a deduction record corresponding to the vehicle based on the preferential deduction information and the ETC fee record, and saves the deduction record. The deduction record is used to trigger the vehicle access management system to determine the actual fee that the vehicle needs to pay next time based on the deduction record and the next corresponding ETC fee record of the vehicle.

[0137] In this optional embodiment, the deduction record may include a deduction amount corresponding to the to-be-paid fee. The specific description of the vehicle traffic management system generating the corresponding deduction record for the vehicle according to the preferential deduction information and the ETC fee record can refer to the specific description of the vehicle traffic management system generating the refund record according to the preferential deduction information and the ETC fee record. For example, the to-be-paid fee generated when the vehicle passes through the exit this time is 20 yuan. After determining that the vehicle is not in the preset area, the deduction amount included in the generated deduction record is 10 yuan. However, the vehicle has left the preset area at this time, so the vehicle traffic management system does not deduct the to-be-paid fee generated by the vehicle this time, and still settles the to-be-paid fee generated by the vehicle this time at 20 yuan. Then, when the vehicle passes the same exit next time or the vehicle continues to drive to other exits of the vehicle traffic management system, the to-be-paid fee corresponding to the vehicle will be generated again. Assuming that the to-be-paid fee generated again is 30 yuan, the to-be-paid fee generated again by the vehicle will be settled at 20 yuan (30 yuan minus 10 yuan).

[0138] It can be seen that this optional embodiment can achieve the deduction of the vehicle's pending fees by generating and saving deduction records when the vehicle is not in the preset area, thereby reducing the conditional restrictions of the self-service refund process and further improving the convenience of the self-service refund method for vehicle-related fees.

[0139] In yet another optional embodiment, after receiving the refund request and before the vehicle traffic management system determines whether the vehicle is in a preset area, the self-service refund method for vehicle-related fees may further include:

[0140] The vehicle traffic management system obtains the generation time of the ETC fee record and determines whether the generation time is within the valid usage time period. If the judgment result is yes, the vehicle traffic management system can trigger the step of determining whether the vehicle is in the preset area. If the judgment result is no, the process can be terminated.

[0141] In this optional embodiment, when the vehicle traffic management system generates the ETC fee record, it can also obtain the system time when the ETC fee record is generated, and then use the system time as the generation time of the ETC fee record, and record the generation time in the ETC fee record. In this way, the vehicle traffic management system can obtain the generation time in the ETC fee record. In addition, the effective use time period can be the effective use time period of the deduction voucher included in the preferential deduction information. For example, the deduction voucher in the preferential deduction information is a five-yuan coupon, and the effective use time period of the five-yuan coupon is "2020-02-04 to 2020-02-05", and the generation time of the vehicle's ETC fee record is "2016-02-04-9:15", that is, the generation time of the ETC fee record is within the effective use time period.

[0142] It can be seen that in this optional embodiment, since the deduction voucher issued by the third-party system to the user usually has an effective time, it is first determined whether it is within the effective use time period, and then whether to perform the subsequent refund operation, which can better adapt to the needs of the third-party system and improve the adaptability of the vehicle traffic management system. In addition, it is also possible to increase the conditional restrictions on self-service refunds, which can reduce the occurrence of malicious refunds using the self-service refund process, thereby making the self-service refund process more reliable, thereby improving the security of the vehicle traffic management system.

[0143] In another optional embodiment, the preferential discount information may include the time when the discount voucher is obtained.

[0144] Furthermore, after receiving the refund request and before the vehicle traffic management system determines whether the vehicle is in a preset area, the self-service refund method for vehicle-related fees may also include:

[0145] The vehicle traffic management system obtains the generation time of the ETC fee record and determines whether the acquisition time is before the generation time. When the judgment result is yes, the vehicle traffic management system can trigger the step of determining whether the vehicle is in the preset area. When the judgment result is no, the process can be terminated.

[0146] It can be seen that this optional embodiment can determine whether the acquisition time of the deduction voucher is before the generation time (if the deduction voucher is obtained after the ETC fee record is generated, that is, the user cannot use the deduction voucher to deduct the fee, that is, the deduction voucher with an acquisition time after the generation time cannot be used to refund the ETC fee record), and determine whether to continue the refund operation based on the judgment result, thereby making the self-service refund process more reasonable, and can also increase the conditions for self-service refunds, and can reduce the occurrence of the self-service refund process being used for malicious refunds, thereby making the self-service refund process more reliable, thereby improving the security of the vehicle traffic management system.

[0147] In another optional embodiment, after the vehicle traffic management system performs a refund operation on the vehicle according to the preferential deduction information and the ETC fee record, the self-service refund method for the vehicle-related fees may also include:

[0148] The vehicle traffic management system generates execution records based on preferential deduction information and ETC fee records.

[0149] In this optional embodiment, the generated execution record may include information such as the time when the refund operation is executed, the preferential deduction information and ETC fee record based on which the refund operation is executed, the amount refunded by executing the refund operation, the terminal identification of the terminal that initiated the refund request, etc.

[0150] It can be seen that this optional embodiment can generate an execution record after executing the refund operation, which can be used by management personnel to trace the refund operation, thereby improving the security of the self-service refund method for vehicle-related expenses.

[0151] In this optional embodiment, further optionally, after the vehicle traffic management system generates an execution record according to the preferential deduction information and the ETC fee record, the self-service refund method for the vehicle-related fees may also include:

[0152] The vehicle traffic management system determines whether the execution record meets the preset refund exception conditions. When the judgment result is yes, an abnormal execution record is generated.

[0153] In this optional embodiment, the refund exception condition may be any one or more of the following conditions: the amount of the execution record is greater than a preset threshold, the execution time of the refund operation is within a preset time period, the initiating terminal of the refund request is not a preset terminal, and the like.

[0154] It can be seen that this optional embodiment can generate an abnormal execution record after generating an execution record when the execution record meets the preset abnormal refund condition, so that the abnormal execution records can be intelligently screened out, which is beneficial for the management personnel to monitor the abnormal refund operations, thereby improving the security of the self-service refund method for vehicle-related fees, and further improving the security of the vehicle traffic management system.

[0155] It can be seen that the implementation Figure 1 The self-service refund method for vehicle-related fees described detects a refund request for the vehicle, and when the vehicle is in a preset area, determines the ETC fee record corresponding to the vehicle, and then performs a self-service refund of the vehicle-related fees based on the ETC fee record and the preferential deduction information included in the refund request, which can realize the use of deduction vouchers to offset vehicle-related fees or use deduction vouchers to refund paid vehicle-related fees, thereby improving the ease of use of the vehicle access management system and improving the user experience of using the vehicle access management system for self-service electronic payment of vehicle-related fees, which is conducive to the promotion of electronic automatic payment. In addition, it can also provide a variety of refund processing methods based on the processing status of the ETC fee record (whether the payment has been successful and whether it has been uploaded), thereby improving the efficiency of the refund processing of the vehicle access management system.

[0156] Embodiment 2

[0157] See also Figure 2 , Figure 2 1 is a flow chart of a self-service refund method for vehicle-related expenses disclosed in an embodiment of the present invention. Figure 2 As shown, the self-service refund method for vehicle-related fees may include the following operations:

[0158] 201. After detecting that the vehicle has arrived at the exit corresponding to the vehicle traffic management system, the vehicle traffic management system detects whether a refund request for the vehicle has been received, and the refund request at least includes preferential deduction information corresponding to the to-be-paid fee of the vehicle and unique identification information corresponding to the vehicle. When a refund request for the vehicle is detected in step 201, step 202 may be triggered; when no refund request for the vehicle is detected in step 201, step 201 may continue to be executed, or this process may be terminated.

[0159] 202. The vehicle traffic management system determines whether the vehicle is in a preset area, which is an area set based on the traffic exit. When the judgment result of step 202 is yes, step 205 can be triggered, and when the judgment result of step 202 is no, step 203 can be triggered.

[0160] 203. The vehicle traffic management system obtains the detection time of the refund request and the departure time of the vehicle leaving the preset area. After executing step 203, step 204 may be triggered.

[0161] In the above step 203, when the vehicle leaves the exit, the detection device uploads the detection result to the vehicle traffic management system. In this way, the vehicle traffic management system can determine the departure time of the vehicle from the preset area according to the upload time of the detection result. In addition, when the vehicle traffic management system detects the refund request, it can obtain the system time of the vehicle traffic management system and use the system time as the detection time of the refund request.

[0162] 204. The vehicle traffic management system calculates the time difference between the detection time and the departure time, and determines whether the duration corresponding to the time difference is less than or equal to the preset duration. When the judgment result of step 204 is yes, step 205 can be triggered, and when the judgment result of step 204 is no, this process can be terminated.

[0163] In the above step 204, the preset duration can be set to ten minutes or fifteen minutes, etc. In addition, the preset duration can also be set to different durations according to different preferential deduction information. For example, the type of deduction voucher in the preferential deduction information is a five-yuan coupon, and the preset duration corresponding to the five-yuan coupon is ten minutes. For another example, the type of deduction voucher in the preferential deduction information is shopping points, and the preset duration corresponding to the shopping points is fifteen minutes. In this way, setting different preset durations according to different deduction vouchers can make the judgment of step 206 more diversified, provide more judgment condition options, and thus increase the function of the vehicle traffic management system.

[0164] It can be seen that the embodiment of the present invention, by further determining whether the vehicle's departure time from the preset area exceeds the preset time after determining that the vehicle is not in the preset area, can determine the ETC fee record and allow the user to go through the refund process when the vehicle has left the preset area but the departure time does not exceed the preset time. This can improve the accuracy of determining the ETC fee record and improve the fault tolerance of the self-service refund method for vehicle-related fees, further improve the ease of use of the vehicle traffic management system, and enhance the user experience of using the vehicle traffic management system for self-service electronic payment of vehicle-related fees.

[0165] 205. The vehicle traffic management system determines the ETC fee record of the vehicle according to the identification information; the ETC fee record includes the fee to be paid. After executing step 205, step 206 may be triggered.

[0166] 206. The vehicle traffic management system performs a refund operation on the vehicle according to the preferential deduction information and the ETC fee record. After executing step 206, this process can be ended.

[0167] For the specific description of step 201, step 202, step 205 and step 206, please refer to the specific description of step 101 to step 104 in the first embodiment, which will not be repeated here.

[0168] It can be seen that the implementation Figure 2 The self-service refund method for vehicle-related fees described detects a refund request for the vehicle, and when the vehicle is in a preset area, determines the ETC fee record corresponding to the vehicle, and then performs a self-service refund of the vehicle-related fees based on the ETC fee record and the preferential deduction information included in the refund request, which can realize the use of deduction vouchers to offset vehicle-related fees or use deduction vouchers to refund paid vehicle-related fees, thereby improving the ease of use of the vehicle access management system, and improving the user experience of using the vehicle access management system for self-service electronic payment of vehicle-related fees, which is conducive to the promotion of electronic automatic payment. In addition, it can also improve the fault tolerance of the self-service refund method for vehicle-related fees, further improve the ease of use of the vehicle access management system, and improve the user experience of using the vehicle access management system for self-service electronic payment of vehicle-related fees.

[0169] Embodiment 3

[0170] See also Figure 3 , Figure 3 This is a schematic diagram of the structure of a self-service refund device for vehicle-related expenses disclosed in an embodiment of the present invention. Figure 3 The described device can be applied to a vehicle traffic management system. Figure 3 As shown, the self-service refund device for vehicle-related expenses may include:

[0171] The detection module 301 is used to detect whether a refund request for the vehicle is received after detecting that the vehicle has arrived at the exit corresponding to the vehicle traffic management system. The refund request at least includes preferential deduction information corresponding to the vehicle's to-be-paid fees and identification information uniquely corresponding to the vehicle.

[0172] The judgment module 302 is used to judge whether the vehicle is in a preset area when the detection module 301 receives a refund request. The preset area is an area set based on the exit.

[0173] The determination module 303 is used to determine the ETC fee record of the vehicle according to the identification information when the determination module 302 determines that the vehicle is in a preset area, and the ETC fee record includes the fee to be paid.

[0174] The refund module 304 is used to perform a refund operation on the vehicle according to the preferential deduction information and the ETC fee record.

[0175] It can be seen that the implementation Figure 3 The self-service refund device for vehicle-related fees described herein detects a refund request for a vehicle, and when the vehicle is in a preset area, determines the ETC fee record corresponding to the vehicle, and then performs a self-service refund of the vehicle-related fees based on the ETC fee record and the preferential deduction information included in the refund request. It is possible to use a deduction voucher to offset vehicle-related fees or use a deduction voucher to refund already paid vehicle-related fees, thereby improving the ease of use of the vehicle traffic management system and enhancing the user experience of using the vehicle traffic management system for self-service electronic payment of vehicle-related fees, which is conducive to the promotion of automatic electronic payment.

[0176] Optionally, the refund request may include a record identifier uniquely corresponding to the vehicle's ETC fee record, and the determination module 303 may determine the vehicle's ETC fee record according to the identifier information in the following manner:

[0177] From all ETC fee records corresponding to the identification information, select the ETC fee record whose generation time is closest to the time when the refund request is received as the ETC fee record of the vehicle, or,

[0178] According to the record identifier, the ETC fee record corresponding to the record identifier is selected from all ETC fee records corresponding to the identification information as the ETC fee record of the vehicle.

[0179] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related fees described can automatically select the ETC fee record of the vehicle on which a refund operation is to be performed or automatically recommend the ETC fee record of the vehicle on which a refund operation is to be performed, and can also accurately select a designated ETC fee record through the record identifier of the ETC fee record as the ETC fee record of the vehicle on which a refund operation is to be performed. In this way, users or managers can select designated ETC fee records through their respective terminals for the refund operation to be performed.

[0180] In an optional embodiment, if Figure 4 As shown, the refund module 304 may include:

[0181] The generation submodule 3041 is used to generate a refund record for the to-be-paid fee according to the preferential deduction information and the ETC fee record, wherein the refund record includes the deduction amount corresponding to the to-be-paid fee. After the generation submodule 3041 completes the corresponding steps, the judgment submodule 3042 may be triggered to start.

[0182] The judgment submodule 3042 is used to judge whether the to-be-paid fees included in the ETC fee record have been paid successfully.

[0183] The refund submodule 3043 is used to refund the deduction amount from the account of the vehicle traffic management system to the predetermined electronic account of the vehicle when the judgment submodule 3042 determines that the to-be-paid fee has been paid successfully.

[0184] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related fees described can perform corresponding refund processing when the ETC fees have been successfully paid, thereby improving the efficiency of refund processing in the vehicle traffic management system.

[0185] In this optional embodiment, the generation submodule 3041 may generate a refund record for the to-be-paid fee according to the preferential deduction information and the ETC fee record in the following manner:

[0186] Determine the deductible amount corresponding to the preferential deduction information according to the preferential deduction information, and judge whether the fee to be paid is greater than or equal to the deductible amount;

[0187] If the fee to be paid is greater than or equal to the deductible amount, the deductible amount is determined as the deduction amount, and a refund record is generated based on the deduction amount;

[0188] If the unpaid fee is not greater than or equal to the deductible amount, the unpaid fee will be determined as the deductible amount, and a refund record will be generated based on the deductible amount.

[0189] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related fees described can realize a full refund according to the fees to be paid when there are sufficient preferential deduction vouchers, and when there are insufficient preferential deduction vouchers, only a refund according to the deductible amount of the preferential deduction vouchers, thereby making the self-service refund process more convenient and thus improving the ease of use of the vehicle traffic management system.

[0190] In this optional embodiment, further optionally, the preferential deduction information may include multiple types of preferential deduction vouchers, and the generation submodule 3041 may determine the deductible amount corresponding to the preferential deduction information according to the preferential deduction information in the following manner:

[0191] Determine whether the preferential deduction vouchers can be used for cumulative deductions based on the type of preferential deduction vouchers;

[0192] If the discount vouchers can be combined for deduction, add the deduction amounts corresponding to each discount voucher to get the total deduction amount, and determine the total deduction amount as the deductible amount;

[0193] If the discount vouchers cannot be combined for deduction, the largest deduction amount will be selected from the deduction amounts corresponding to all discount vouchers as the maximum deduction amount, and the maximum deduction amount will be determined as the deductible amount.

[0194] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related expenses described can realize the simultaneous use of multiple types of preferential deduction certificates, and automatically adjust the deductible amount corresponding to the preferential deduction information according to the situation of the preferential deduction certificate, thereby making the self-service refund process more convenient and improving the user experience of self-service electronic payment of vehicle-related expenses using the vehicle traffic management system.

[0195] Further, such as Figure 4 As shown, the judgment submodule 3042 is also used to judge whether the ETC fee record has been uploaded to the ETC settlement platform that has established a communication connection with the vehicle traffic management system when the fee to be paid has not been paid successfully;

[0196] And, the refund module 304 may also include:

[0197] The upload submodule 3044 is used to upload the refund record to the ETC settlement platform when the judgment submodule 3042 determines that the ETC fee record has been uploaded to the ETC settlement platform. The refund record is used to trigger the ETC settlement platform to perform the following operations:

[0198] The ETC settlement platform determines the actual payment fee corresponding to the ETC fee record based on the refund record. The actual payment fee is equal to the fee to be paid minus the deduction amount.

[0199] The ETC settlement platform performs settlement operations on the actual payment fees.

[0200] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related fees described can perform corresponding refund processing when the ETC fees have not been successfully paid and have been uploaded to the ETC settlement platform, thereby improving the efficiency of refund processing in the vehicle traffic management system.

[0201] Further, such as Figure 4 As shown, the generating submodule 3041 is also used to generate a target ETC fee record according to the refund record and the ETC fee record after the judging submodule 3042 judges that the ETC fee record has not been uploaded to the ETC settlement platform, and the to-be-paid fee of the target ETC fee record is equal to the to-be-paid fee of the ETC fee record minus the deduction amount of the refund record;

[0202] In addition, the upload submodule 3044 is also used to upload the target ETC fee record to the ETC settlement platform. The target ETC fee record is used to trigger the ETC settlement platform to perform settlement operations on the pending fees in the target ETC fee record.

[0203] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related fees described can perform corresponding refund processing when the ETC fees are not paid successfully and are not uploaded to the ETC settlement platform, thereby improving the efficiency of refund processing in the vehicle traffic management system.

[0204] In another optional embodiment, Figure 4 As shown, the judgment module 302 is also used to judge whether the refund request is initiated by the determined authorized management terminal after the detection module 301 receives the refund request and before judging whether the vehicle is in the preset area, and the authorized management terminal is the management terminal corresponding to the exit;

[0205] Furthermore, the self-service refund device for vehicle-related expenses may also include:

[0206] The sending module 305 is used to send a verification request to the user terminal of the vehicle owner when the judging module 302 judges that the refund request is initiated by the authorization management terminal. The verification request is used to trigger the user terminal to obtain the verification operation triggered by the vehicle owner and upload the verification operation to the vehicle traffic management system;

[0207] In addition, the judgment module 302 is also used to receive a verification operation and determine whether the verification operation is used to indicate that the vehicle owner agrees to execute a refund operation. When it is determined that the verification operation is used to indicate that the vehicle owner agrees to execute a refund operation, an operation of determining whether the vehicle is in a preset area is triggered.

[0208] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related fees described can initiate verification with the vehicle owner when the refund request is initiated by the authorization management terminal, and only perform subsequent operations when the owner agrees to perform the refund operation, thereby improving the security of the self-service refund method for vehicle-related fees, and further improving the security of the vehicle traffic management system.

[0209] In another optional embodiment, the judgment module 302 is further used to obtain the generation time of the ETC fee record and determine whether the generation time is within the valid use time period after the detection module 301 receives the refund request and before determining whether the vehicle is in the preset area, and when the determination result is yes, trigger the step of determining whether the vehicle is in the preset area. When the determination result is no, the current process can be terminated.

[0210] It can be seen that the implementation Figure 4The self-service refund device for vehicle-related expenses described above can better adapt to the needs of third-party systems and improve the adaptability of vehicle traffic management systems by first determining whether the deduction voucher issued to users by a third-party system is within the effective usage period and then deciding whether to perform subsequent refund operations. In addition, it can also increase the conditional restrictions for self-service refunds, reduce the occurrence of malicious refunds being used in the self-service refund process, and thus make the self-service refund process more reliable, thereby improving the security of the vehicle traffic management system.

[0211] In another optional embodiment, the preferential discount information may include the time when the discount voucher is obtained.

[0212] Furthermore, the judgment module 302 is further used to determine whether the vehicle is in the preset area before the detection module 301 receives the refund request, obtain the generation time of the ETC fee record, and determine whether the acquisition time is before the generation time. When the judgment result is yes, trigger the step of determining whether the vehicle is in the preset area. When the judgment result is no, the current process can be terminated.

[0213] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related expenses described is able to determine whether the acquisition time of the deduction voucher is before the generation time (if the deduction voucher is obtained after the ETC fee record is generated, that is, the user cannot use the deduction voucher to deduct the fees, that is, the deduction voucher obtained after the generation time cannot be used to refund the ETC fee record), and determine whether to continue the refund operation based on the judgment result, thereby making the self-service refund process more reasonable, and can also increase the conditions for self-service refunds, and can reduce the occurrence of the self-service refund process being used for malicious refunds, thereby making the self-service refund process more reliable, and thereby improving the security of the vehicle traffic management system.

[0214] In yet another optional embodiment, Figure 4 As shown, the discount deduction information includes the platform identifier corresponding to the third-party platform that issues the discount deduction voucher;

[0215] In addition, the judgment module 302 is also used to judge whether there is a platform identifier matching the platform identifier corresponding to the third-party platform in a predetermined associated platform identifier set after it is determined that the vehicle is in a preset area and before the determination module 303 determines the ETC fee record of the vehicle according to the identification information, and the associated platform identifier set includes at least one platform identifier. When it is determined that there is a platform identifier matching the platform identifier corresponding to the third-party platform in the associated platform identifier set, the determination module 303 is triggered to perform an operation of determining the ETC fee record of the vehicle according to the identification information.

[0216] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related expenses described can verify the source of the preferential deduction certificate, and only allow subsequent operations to be performed when the preferential deduction certificate is issued by an associated platform. This can reduce the occurrence of refunds using preferential deduction certificates issued by unrelated third-party platforms, thereby improving the security of the self-service refund method for vehicle-related expenses, and further improving the security of the vehicle traffic management system.

[0217] In yet another optional embodiment, Figure 4 As shown, the self-service refund device for vehicle-related expenses may also include:

[0218] An acquisition module 306 is configured to acquire a detection time of detecting a refund request and a departure time of the vehicle leaving the preset area when the determination module 302 determines that the vehicle is not in the preset area;

[0219] In addition, the judgment module 302 is also used to calculate the time difference between the detection time and the departure time, and to judge whether the duration corresponding to the time difference is less than or equal to the preset duration. When it is judged that the duration corresponding to the time difference is less than or equal to the preset duration, the determination module 303 is triggered to perform an operation of determining the ETC fee record of the vehicle based on the identification information.

[0220] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related fees described above can allow users to perform a refund process when the vehicle has left a preset area but the departure time does not exceed a preset time. In this way, the fault tolerance of the self-service refund method for vehicle-related fees can be improved, the convenience of using the vehicle traffic management system can be further improved, and the user experience of using the vehicle traffic management system for self-service electronic payment of vehicle-related fees can be enhanced.

[0221] In yet another optional embodiment, the self-service refund device for vehicle-related expenses may also include:

[0222] A saving module (not shown) is used to generate a deduction record corresponding to the vehicle based on the preferential deduction information and the ETC fee record when the judgment module 302 determines that the vehicle is not in the preset area, and save the deduction record. The deduction record is used to trigger the vehicle traffic management system to determine the actual fee that the vehicle needs to pay next time based on the deduction record and the next corresponding ETC fee record of the vehicle.

[0223] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related expenses described can deduct the unpaid expenses of the vehicle by generating and saving deduction records when the vehicle is not in a preset area, thereby reducing the conditional restrictions of the self-service refund process and further improving the convenience of the self-service refund method for vehicle-related expenses.

[0224] In yet another optional embodiment, the self-service refund device for vehicle-related expenses may also include:

[0225] The generation module (not shown) is used to generate an execution record according to the preferential deduction information and the ETC fee record after the refund module 304 performs a refund operation on the vehicle according to the preferential deduction information and the ETC fee record.

[0226] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related expenses described can generate an execution record after executing the refund operation, which can be used by management personnel to trace the refund operation, thereby improving the security of the self-service refund method for vehicle-related expenses.

[0227] In this optional embodiment, further optionally, the generation module is also used to generate an abnormal execution record according to whether the execution record meets the preset abnormal refund conditions after generating the execution record according to the preferential deduction information and the ETC fee record.

[0228] It can be seen that the implementation Figure 4 The self-service refund device for vehicle-related fees described can, after generating an execution record, generate an abnormal execution record based on whether the execution record meets the preset abnormal refund conditions, thereby being able to intelligently screen out abnormal execution records, which is beneficial for management personnel to monitor abnormal refund operations, thereby improving the security of the self-service refund method for vehicle-related fees, and further improving the security of the vehicle traffic management system.

[0229] For the related description of the self-service refund device for vehicle-related fees, please refer to the related description of the self-service refund method for vehicle-related fees mentioned above, which will not be repeated here.

[0230] It can be seen that the implementation Figure 4The self-service refund device for vehicle-related expenses described detects a refund request for the vehicle, and when the vehicle is in a preset area, determines the ETC fee record corresponding to the vehicle, and then performs a self-service refund of the vehicle-related fees according to the ETC fee record and the preferential deduction information included in the refund request, which can realize the use of deduction vouchers to pay vehicle-related fees, thereby improving the convenience of using the vehicle passage management system, and improving the user experience of using the vehicle passage management system to perform self-service electronic payment of vehicle-related fees, which is conducive to the promotion of electronic automatic payment. In addition, according to the processing status of the ETC fee record (whether the payment has been successful and whether it has been uploaded), a variety of refund processing methods are provided, so as to improve the efficiency of the refund processing of the vehicle passage management system. In addition, it can also improve the fault tolerance of the self-service refund method for vehicle-related fees, further improve the convenience of using the vehicle passage management system, and improve the user experience of using the vehicle passage management system to perform self-service electronic payment of vehicle-related fees.

[0231] Embodiment 4

[0232] See also Figure 5 , Figure 5 This is a schematic diagram of the structure of another self-service refund device for vehicle-related fees disclosed in an embodiment of the present invention. Figure 5 The described device can be applied to a vehicle traffic management system. Figure 5 As shown, the device may include:

[0233] A memory 501 storing executable program codes;

[0234] a processor 502 coupled to the memory 501;

[0235] The processor 502 calls the executable program code stored in the memory 501 to execute the self-service refund method for vehicle-related fees described in the first or second embodiment.

[0236] Embodiment 5

[0237] An embodiment of the present invention discloses a computer-readable storage medium storing a computer program for electronic data exchange, wherein the computer program enables a computer to execute the self-service refund method for vehicle-related fees described in the first or second embodiment.

[0238] Embodiment 6

[0239] An embodiment of the present invention discloses a computer program product, which includes a non-transitory computer-readable storage medium storing a computer program, and the computer program is operable to enable a computer to execute the self-service refund method for vehicle-related fees described in embodiment one or embodiment two.

[0240] The device embodiments described above are only illustrative, wherein the modules described as separate components may or may not be physically separated, and the components displayed as modules may or may not be physical modules, i.e., they may be located in one place, or they may be distributed on multiple network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the scheme of this embodiment. Those of ordinary skill in the art may understand and implement it without creative work.

[0241] Through the specific description of the above embodiments, those skilled in the art can clearly understand that each implementation method can be implemented by means of software plus a necessary general hardware platform, and of course, it can also be implemented by hardware. Based on such an understanding, the above technical solution can be essentially or partly contributed to the prior art in the form of a software product, and the computer software product can be stored in a computer-readable storage medium, and the storage medium includes a read-only memory (ROM), a random access memory (RAM), a programmable read-only memory (PROM), an erasable programmable read-only memory (EPROM), a one-time programmable read-only memory (OTPROM), an electronically erasable rewritable read-only memory (EEPROM), a compact disc (CD-ROM) or other optical disc storage, magnetic disk storage, magnetic tape storage, or any other computer-readable medium that can be used to carry or store data.

[0242] Finally, it should be noted that the self-service refund method and device for vehicle-related fees disclosed in the embodiments of the present invention only disclose the preferred embodiments of the present invention, which are only used to illustrate the technical solution of the present invention, rather than to limit it. Although the present invention has been described in detail with reference to the aforementioned embodiments, it should be understood by those skilled in the art that the technical solutions described in the aforementioned embodiments can still be modified, or some of the technical features therein can be replaced by equivalents. However, these modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. A self-service refund method for vehicle-related expenses, characterized in that: The method comprises: After detecting that the vehicle has arrived at the exit corresponding to the vehicle traffic management system, the vehicle traffic management system detects whether a refund request for the vehicle has been received, the refund request at least including preferential deduction information corresponding to the to-be-paid fee of the vehicle and identification information uniquely corresponding to the vehicle; When receiving the refund request, the vehicle traffic management system determines whether the vehicle is in a preset area, where the preset area is an area set based on the traffic exit; If it is determined that the vehicle is in the preset area, the vehicle traffic management system determines the ETC fee record of the vehicle according to the identification information, and the ETC fee record includes the fee to be paid; If the ETC fee record is not uploaded to the ETC settlement platform, the vehicle traffic management system generates a refund record for the fee to be paid according to the preferential deduction information and the ETC fee record, and the refund record includes the deduction amount corresponding to the fee to be paid; The vehicle traffic management system generates a target ETC fee record according to the refund record and the ETC fee record, wherein the to-be-paid fee of the target ETC fee record is equal to the to-be-paid fee of the ETC fee record minus the deduction amount of the refund record; The vehicle traffic management system uploads the target ETC fee record to the ETC settlement platform; the target ETC fee record is used to trigger the ETC settlement platform to perform a settlement operation on the to-be-paid fee in the target ETC fee record; If it is determined that the vehicle is not in the preset area, the vehicle traffic management system obtains the detection time of the refund request and the departure time of the vehicle leaving the preset area; The vehicle traffic management system calculates the time difference between the detection time and the departure time, and determines whether the duration corresponding to the time difference is less than or equal to a preset duration; If the duration corresponding to the time difference is less than or equal to the preset duration, the vehicle traffic management system executes the operation of determining the ETC fee record of the vehicle based on the identification information.

2. The self-service refund method for vehicle-related expenses according to claim 1, characterized in that: The method further comprises: If it is determined that the vehicle is not in the preset area, the vehicle traffic management system generates a deduction record corresponding to the vehicle based on the preferential deduction information and the ETC fee record, and saves the deduction record. The deduction record is used to trigger the vehicle traffic management system to determine the actual fee that the vehicle needs to pay next time based on the deduction record and the next corresponding ETC fee record of the vehicle.

3. The self-service refund method for vehicle-related expenses according to claim 1, characterized in that: After the vehicle traffic management system determines the ETC fee record of the vehicle according to the identification information, the method further includes: If the ETC fee record has been uploaded to the ETC settlement platform, the vehicle traffic management system performs a refund operation on the vehicle based on the preferential deduction information and the ETC fee record.

4. The self-service refund method for vehicle-related expenses according to any one of claims 1 to 3, characterized in that: After receiving the refund request, the vehicle traffic management system determines whether the vehicle is in a preset area. The method further includes: The vehicle traffic management system determines whether the refund request is initiated by a determined authorized management terminal, where the authorized management terminal is a management terminal corresponding to the traffic exit; If it is determined that the refund request is initiated by the authorization management terminal, the vehicle traffic management system sends a verification request to the user terminal of the vehicle owner, and the verification request is used to trigger the user terminal to obtain the verification operation triggered by the vehicle owner and upload the verification operation to the vehicle traffic management system; The vehicle traffic management system receives the verification operation and determines whether the verification operation is used to indicate that the vehicle owner agrees to execute the refund operation; If it is determined that the verification operation is used to indicate that the vehicle owner agrees to execute the refund operation, the vehicle traffic management system triggers the execution of the operation of determining whether the vehicle is in a preset area.

5. The self-service refund method for vehicle-related expenses according to claim 1, characterized in that: The preferential deduction information includes a platform identifier corresponding to the third-party platform that issues the preferential deduction voucher; Furthermore, after determining that the vehicle is in the preset area and before the vehicle traffic management system determines the ETC fee record of the vehicle according to the identification information, the method further includes: The vehicle traffic management system determines whether there is a platform identifier matching the platform identifier corresponding to the third-party platform in a predetermined set of associated platform identifiers, wherein the set of associated platform identifiers includes at least one platform identifier; If it is determined that the associated platform identification set contains a platform identification that matches the platform identification corresponding to the third-party platform, the vehicle traffic management system triggers the operation of determining the ETC fee record of the vehicle based on the identification information.

6. A self-service refund device for vehicle-related fees, applied in a vehicle traffic management system, characterized in that: The device comprises: A detection module, configured to detect whether a refund request for the vehicle is received after detecting that the vehicle has arrived at a passage exit corresponding to the vehicle passage management system, wherein the refund request at least includes preferential deduction information corresponding to the to-be-paid fee of the vehicle and identification information uniquely corresponding to the vehicle; A judgment module, configured to judge whether the vehicle is in a preset area when the detection module receives the refund request, wherein the preset area is an area set based on the exit; A determination module, configured to determine an ETC fee record of the vehicle according to the identification information when the determination module determines that the vehicle is in the preset area, wherein the ETC fee record includes the fee to be paid; A refund module, for, if the ETC fee record is not uploaded to the ETC settlement platform, the vehicle passage management system generates a refund record for the fee to be paid according to the preferential deduction information and the ETC fee record, and the refund record includes the deduction amount corresponding to the fee to be paid; the vehicle passage management system generates a target ETC fee record according to the refund record and the ETC fee record, and the fee to be paid of the target ETC fee record is equal to the fee to be paid of the ETC fee record minus the deduction amount of the refund record; the vehicle passage management system uploads the target ETC fee record to the ETC settlement platform; the target ETC fee record is used to trigger the ETC settlement platform to perform a settlement operation on the fee to be paid of the target ETC fee record; An acquisition module, configured to acquire, when the determination module determines that the vehicle is not in the preset area, a detection time of detecting the refund request and a departure time of the vehicle leaving the preset area; The judgment module is also used to calculate the time difference between the detection time and the departure time, and to judge whether the duration corresponding to the time difference is less than or equal to the preset duration. When it is judged that the duration corresponding to the time difference is less than or equal to the preset duration, the determination module is triggered to execute the operation of determining the ETC fee record of the vehicle according to the identification information.

7. The self-service refund device for vehicle-related expenses according to claim 6, characterized in that: The device also includes: A saving module is used for generating a deduction record corresponding to the vehicle according to the preferential deduction information and the ETC fee record, and saving the deduction record when the judgment module determines that the vehicle is not in the preset area. The deduction record is used to trigger the vehicle traffic management system to determine the actual fee that the vehicle needs to pay next time according to the deduction record and the ETC fee record corresponding to the vehicle next time.

8. The self-service refund device for vehicle-related expenses according to claim 6, characterized in that: The refund module is also used for, if the ETC fee record has been uploaded to the ETC settlement platform, the vehicle traffic management system to perform a refund operation on the vehicle according to the preferential deduction information and the ETC fee record.

9. A self-service refund device for vehicle-related expenses, characterized in that: The device comprises: A memory storing executable program code; a processor coupled to the memory; The processor calls the executable program code stored in the memory to execute the method for self-service refund of vehicle-related expenses as described in any one of claims 1-5.

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