Intelligent hotel clothes returning method and device, electronic equipment and medium

Abstract

The invention relates to the technical field of intelligent robots, and provides an intelligent hotel clothes returning method and device, electronic equipment and a medium. Comprising the steps of automatically calling a robot chassis in response to a clothes returning instruction; the robot chassis is automatically combined to collect the clothes to the upper cabin, so that cleaned clothes can be conveniently placed; the robot goes to a laundry room; after the robot arrives at the laundry room, the clothes collecting upper cabin is moved to a designated position so as to wait for the placed and cleaned clothes; sending a notification of placing the washed clothes; after the washed clothes are placed in the clothes collecting upper cabin, the clothes collecting upper cabin is closed; and the robot sends the washed clothes to the designated position of the guest. According to the method, automation of clothes returning is achieved by applying the robot, manpower resources are saved, and the service efficiency is improved.

Description

Technical Field

[0001] The present disclosure relates to the technical field of intelligent robots, and in particular to an intelligent hotel clothing return method, device, electronic device and medium. Background Art

[0002] With the development of science and technology, intelligent robots have been applied to all walks of life, such as hotels, restaurants and other industries, bringing great convenience to people. The reason why intelligent robots are called intelligent robots is that they have a fairly developed "brain". The central processing unit works in the brain, and this computer has a direct connection with the person who operates it. The most important thing is that such a computer can perform actions arranged according to the purpose. Because of this, we say that this kind of robot is a real robot, although their appearance may be different.

[0003] Existing technology In the hotel industry, guests need to wait for laundry workers to return their clothes after washing them. This traditional method has disadvantages such as high time cost and inconvenient service. Summary of the invention

[0004] The present invention provides a smart hotel clothing return method, device, electronic device and medium, comprising: in response to a clothing return instruction, automatically calling a robot chassis; the robot chassis automatically assembles an upper clothing cabin so that washed clothes can be placed therein; the robot goes to a laundry room; after the robot arrives at the laundry room, the robot moves the upper clothing cabin to a designated position to wait for washed clothes to be placed therein; a notification for placing washed clothes is sent; when washed clothes are placed therein, the upper clothing cabin is closed; the robot delivers the washed clothes to a designated position of the guest. Compared with the prior art, the present invention uses robots to realize the automation of returning clothes, saves human resources and improves service efficiency.

[0005] In order to achieve the above objectives, the present invention adopts the following technical solutions:

[0006] The first aspect of the present disclosure provides a smart hotel clothing return method, comprising:

[0007] In response to the return clothes instruction, the robot chassis is automatically called.

[0008] The robot chassis is automatically assembled with a clothing collection compartment for placing washed clothes.

[0009] The robot goes to the laundry room.

[0010] After the robot arrives at the laundry room, it moves the upper compartment for collecting clothes to a designated position to wait for the washed clothes to be placed there.

[0011] A notification is sent to place the washed laundry.

[0012] When the washed clothes are placed in the upper clothing storage compartment, the upper clothing storage compartment is closed.

[0013] The robot delivers the washed clothes to the location designated by the guest.

[0014] Furthermore, the intelligent hotel clothing return method, after the robot delivers the washed clothing to the guest's designated location, also includes:

[0015] Notify the guest to retrieve the washed clothes and inform the guest of the location of the washed clothes.

[0016] Furthermore, the smart hotel clothing return method, after notifying the guest to take back the washed clothes and informing the guest of the location of the washed clothes, further includes:

[0017] The robot returns to the charging station for charging.

[0018] Furthermore, the smart hotel clothing return method, after the robot returns to the charging pile for charging, further includes:

[0019] Receive the guest's evaluation information.

[0020] Furthermore, in the smart hotel clothing return method, the robot goes to the laundry room, including:

[0021] Using navigation technology, the robot heads to the laundry room.

[0022] Furthermore, in the smart hotel clothing return method, the robot delivers the washed clothing to the guest's designated location, including:

[0023] The robot delivers the washed clothes to the location designated by the guest through navigation technology.

[0024] Furthermore, in the smart hotel clothing return method, the navigation technology includes:

[0025] The navigation technology is GPS.

[0026] Furthermore, in the smart hotel clothing return method, the clothing return instruction includes:

[0027] The instruction to return the clothes is initiated by the laundry staff via the mini program.

[0028] A second aspect of the present disclosure provides a smart hotel clothing return method, comprising:

[0029] In response to a call for returning clothes, the upper compartment for collecting clothes is automatically assembled so that the washed clothes can be placed therein; the call for returning clothes is issued by the dispatching system.

[0030] Go to the laundry room.

[0031] After arriving at the laundry room, the upper compartment for collecting clothes is moved to a designated position to wait for the washed clothes to be placed there.

[0032] The scheduling system sends a notification to place the washed clothes.

[0033] When the washed clothes are placed in the upper clothing storage compartment, the upper clothing storage compartment is closed.

[0034] The cleaned clothes are delivered to the location designated by the guest.

[0035] A third aspect of the present disclosure provides a smart hotel clothing return device, comprising:

[0036] The calling unit is used to automatically call the robot chassis in response to the instruction to return the clothes.

[0037] The combination unit is used for automatically combining the robot chassis with the upper compartment for collecting clothes so as to place the washed clothes.

[0038] The go unit is used for the robot to go to the laundry room.

[0039] The moving unit is used to move the upper compartment for collecting clothes to a designated position after the robot arrives at the laundry room, so as to wait for the washed clothes to be placed thereon.

[0040] The sending unit is used to send a notification of placing the washed clothes.

[0041] The closing unit is used to close the upper clothing storage compartment after washed clothes are placed in the upper clothing storage compartment.

[0042] The clothes delivery unit is used for the robot to deliver the washed clothes to the location designated by the guest.

[0043] Furthermore, the intelligent hotel clothing return device also includes

[0044] The notification unit is used to notify the guest to take back the washed clothes and inform the guest of the location of the washed clothes.

[0045] Furthermore, the intelligent hotel clothing return device further comprises:

[0046] A charging unit is used for the robot to return to the charging station for charging.

[0047] Furthermore, the intelligent hotel clothing return device further comprises:

[0048] The receiving unit is used to receive the guest's evaluation information.

[0049] A fourth aspect of the present disclosure provides an electronic device, comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the steps of the above method when executing the computer program.

[0050] A fifth aspect of the present disclosure provides a computer-readable storage medium storing a computer program, wherein the computer program, when executed by a processor, implements the steps of the above method.

[0051] The present invention provides a smart hotel clothing return method, device, electronic device and medium, comprising: in response to a clothing return instruction, automatically calling a robot chassis; the robot chassis automatically assembles an upper clothing cabin so that washed clothes can be placed therein; the robot goes to a laundry room; after the robot arrives at the laundry room, the robot moves the upper clothing cabin to a designated position to wait for washed clothes to be placed therein; a notification for placing washed clothes is sent; when washed clothes are placed therein, the upper clothing cabin is closed; the robot delivers the washed clothes to a designated position of the guest. Compared with the prior art, the present invention uses robots to realize the automation of returning clothes, saves human resources and improves service efficiency.

[0052] At the same time, after the robot delivers the washed clothes to the guest's designated location, the present invention notifies the guest to retrieve the washed clothes and informs the guest of the location of the washed clothes, thereby avoiding unnecessary waiting and communication; the robot chassis uses navigation technology to complete the return of clothes in the shortest path, reducing energy consumption; and receives guest evaluation information to provide data support for the hotel's management decisions. BRIEF DESCRIPTION OF THE DRAWINGS

[0053] In order to more clearly illustrate the technical solutions in the embodiments of the present disclosure, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present disclosure. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative work.

[0054] Figure 1 This is a flow chart of a smart hotel clothing return method according to an embodiment of the present disclosure;

[0055] Figure 2 This is a flow chart of another smart hotel clothing return method in an embodiment of the present disclosure;

[0056] Figure 3 This is a flow chart of another smart hotel clothing return method in an embodiment of the present disclosure;

[0057] Figure 4 This is a schematic diagram of the structure of a smart hotel clothing return device in an embodiment of the present disclosure;

[0058] Figure 5 This is a schematic diagram of the structure of another smart hotel clothing return device in an embodiment of the present disclosure;

[0059] Figure 6 The present invention is a schematic diagram of the structure of a smart hotel clothing return electronic device in an embodiment of the present invention. DETAILED DESCRIPTION

[0060] The technical solutions in the embodiments of the present disclosure will be described clearly and completely below in conjunction with the drawings in the embodiments of the present disclosure. Obviously, the described embodiments are only part of the embodiments of the present disclosure, not all of the embodiments. Based on the embodiments in the present disclosure, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present disclosure.

[0061] Unless otherwise defined, all technical and scientific terms used in the present disclosure have the same meanings as those commonly understood by technicians in the field of the present disclosure; the terms used in the present disclosure are only for the purpose of describing specific embodiments, and are not intended to limit the terms "including" and "having" and any variations thereof in the specification and claims of the present disclosure and the above-mentioned drawings, and are intended to cover non-exclusive inclusions.

[0062] In the description of the embodiments of the present disclosure, the technical terms "first", "second", etc. are only used to distinguish different objects, and cannot be understood as indicating or implying relative importance or implicitly indicating the number, specific order or primary and secondary relationship of the indicated technical features. In the description of the embodiments of the present disclosure, the meaning of "multiple" is more than two, unless otherwise clearly and specifically defined.

[0063] In the description of the embodiments of the present disclosure, the term "and / or" is only a description of the association relationship of associated objects, indicating that three relationships may exist. For example, A and / or B may represent: A exists alone, A and B exist at the same time, and B exists alone. In addition, the character " / " in this article generally indicates that the associated objects before and after are in an "or" relationship.

[0064] In the description of the embodiments of the present disclosure, the term "multiple" refers to more than two (including two). Similarly, "multiple groups" refers to more than two groups (including two groups), and "multiple pieces" refers to more than two pieces (including two pieces).

[0065] In the description of the embodiments of the present disclosure, the orientations or positional relationships indicated by technical terms such as "center", "longitudinal", "lateral", "length", "width", "thickness", "up", "down", "front", "back", "left", "right", "vertical", "horizontal", "top", "bottom", "inside", "outside", "clockwise", "counterclockwise", "axial", "radial", and "circumferential" are based on the orientations or positional relationships shown in the accompanying drawings and are only for the convenience of describing the embodiments of the present disclosure and simplifying the description. They do not indicate or imply that the referred device or element must have a specific orientation, be constructed and operated in a specific orientation, and therefore should not be understood as limiting the embodiments of the present disclosure.

[0066] In the description of the embodiments of the present disclosure, unless otherwise clearly specified and limited, technical terms such as "installed", "connected", "connected", "fixed" and the like should be understood in a broad sense. For example, it can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection or an indirect connection through an intermediate medium, and it can be the internal connection of two elements or the interaction relationship between two elements. For ordinary technicians in this field, the specific meanings of the above terms in the embodiments of the present disclosure can be understood according to the specific circumstances.

[0067] Example 1

[0068] The disclosed embodiment provides a smart hotel clothing return method, such as Figure 1 As shown, including:

[0069] 101. In response to the instruction to return the clothes, the robot chassis is automatically called.

[0070] Among them, the instruction to return clothes is initiated by the staff through the dedicated mini program after the clothes are washed, such as: "The clothes have been washed, please return them." It should be noted here that the dedicated mini program is developed to support this disclosure and is managed by relevant staff, such as hotel laundry staff.

[0071] Robot chassis: A robot is a combination of multiple functions and technologies. In addition to software functions, other important parts are concentrated on the hardware of the robot chassis. According to different structures, the robot chassis can be divided into wheeled, multi-legged and tracked. Because the wheeled robot chassis has good stability, the wheeled robot chassis is selected in the embodiment of the disclosure. It should be noted here that this embodiment does not limit the specific type of the robot chassis. In other embodiments, the implementer can select according to their own needs or actual conditions.

[0072] 102. The robot chassis automatically assembles into a clothing storage compartment for placing washed clothes.

[0073] Clothing collection cabin: As the name suggests, the clothing collection cabin is a cabin on the robot chassis where clothes can be placed.

[0074] 103. The robot goes to the laundry room.

[0075] Specifically, the robot automatically goes to the laundry room according to a preset route or navigation technology.

[0076] 104. After arriving at the laundry room, the robot moves the upper compartment for collecting clothes to the designated location to wait for the washed clothes to be placed there.

[0077] The designated position is designated by the laundry staff or pre-set on the robot.

[0078] 105. Send notifications for laundry to be placed for washing.

[0079] Specifically, the scheduling system sends a notification for placing the washed clothes, for example: "The robot has arrived, please place the washed clothes."

[0080] 106. When the washed clothes are placed in the upper clothing compartment, close the upper clothing compartment.

[0081] Specifically, when the staff receives the notification to place the washed clothes, the staff places the corresponding washed clothes in the upper clothing collection cabin, and the robot closes the upper clothing collection cabin.

[0082] 107. The robot delivers the cleaned clothes to the guest’s designated location.

[0083] Among them, the designated location is designated by the guest or the laundry staff.

[0084] The present invention provides an intelligent hotel clothing return method, comprising: in response to a clothing return instruction, automatically calling a robot chassis; the robot chassis automatically assembles an upper clothing cabin so that washed clothes can be placed therein; the robot goes to a laundry room; after the robot arrives at the laundry room, the robot moves the upper clothing cabin to a designated location to wait for washed clothes to be placed therein; a notification for placing washed clothes is sent; when washed clothes are placed therein, the upper clothing cabin is closed; the robot delivers the washed clothes to a designated location of the guest. Compared with the prior art, the present invention uses robots to realize the automation of returning clothes, saves human resources, and improves service efficiency.

[0085] Example 2

[0086] The disclosed embodiment provides a smart hotel clothing return method, such as Figure 2 As shown, including:

[0087] 201. In response to the instruction to return the clothes, the robot chassis is automatically called.

[0088] Among them, the instruction to return clothes is initiated by the laundry staff through the mini program, which is dedicated to this disclosure.

[0089] 202. The robot chassis automatically assembles into a clothing storage compartment for placing washed clothes.

[0090] 203. The robot goes to the laundry room.

[0091] Specifically, the robot goes to the laundry room through GPS navigation technology. GPS is a new generation of satellite navigation and positioning system with all-round real-time three-dimensional navigation and positioning capabilities on land, sea and air.

[0092] 204. After arriving at the laundry room, the robot moves the upper compartment for collecting clothes to a designated location to wait for the washed clothes to be placed there.

[0093] 205. Send a notification of placing laundry for washing.

[0094] 206. When washed clothes are placed in the upper clothing compartment, close the upper clothing compartment.

[0095] 207. The robot delivers the cleaned clothes to the guest’s designated location.

[0096] Specifically, the robot delivers the washed clothes to the customer's designated location through GPS navigation technology.

[0097] 208. Inform the guest to pick up the washed clothes and inform the location of the washed clothes

[0098] Specifically, through communication tools such as telephone, the guest is notified to pick up the washed clothes and the location of the washed clothes is informed.

[0099] 209. The robot returns to the charging station for charging.

[0100] Specifically, when the guest retrieves the clothes, the robot will return to the charging station for charging and continue to stand by to wait for the assignment of the next return task.

[0101] 210. Receive guest evaluation information.

[0102] Among them, by receiving and accumulating guests' evaluation information, clothing return efficiency analysis and guest satisfaction evaluation can be carried out, providing the hotel with accurate management decision-making basis.

[0103] It should be noted here that: for the detailed description of each step of this embodiment, reference can be made to the corresponding parts of other embodiments, which will not be repeated here.

[0104] The present invention provides an intelligent hotel clothing return method, comprising: in response to a clothing return instruction, automatically calling a robot chassis; the robot chassis automatically assembles an upper clothing cabin so that washed clothes can be placed therein; the robot goes to a laundry room; after the robot arrives at the laundry room, the robot moves the upper clothing cabin to a designated location to wait for washed clothes to be placed therein; a notification for placing washed clothes is sent; when washed clothes are placed therein, the upper clothing cabin is closed; the robot delivers the washed clothes to a designated location of the guest. Compared with the prior art, the present invention uses robots to realize the automation of returning clothes, saves human resources, and improves service efficiency.

[0105] At the same time, after the robot delivers the washed clothes to the guest's designated location, the present invention notifies the guest to retrieve the washed clothes and informs the guest of the location of the washed clothes, thereby avoiding unnecessary waiting and communication; the robot chassis uses navigation technology to complete the return of clothes in the shortest path, reducing energy consumption; and receives guest evaluation information to provide data support for the hotel's management decisions.

[0106] Example 3

[0107] The disclosed embodiment provides a smart hotel clothing return method, such as Figure 3 As shown, including:

[0108] 301. In response to a call for returning clothes, automatically assemble the clothes collection compartment so that the washed clothes can be placed therein; the call for returning clothes is issued by the dispatching system.

[0109] 302. Go to the laundry room.

[0110] 303. After arriving at the laundry room, move the upper compartment of the laundry to the designated location to wait for the washed clothes to be placed.

[0111] 304. The scheduling system sends a notification to place the washed clothes.

[0112] 305. When washed clothes are placed in the upper clothing compartment, close the upper clothing compartment.

[0113] 306. Deliver the washed clothes to the guest’s designated location.

[0114] It should be noted here that: for the detailed description of each step of this embodiment, reference can be made to the corresponding parts of other embodiments, which will not be repeated here.

[0115] The present disclosure provides an intelligent hotel clothing return method, comprising: in response to a clothing return call, automatically assembling an upper clothing receiving cabin so as to place washed clothing; the clothing return call is issued by a dispatching system; going to a laundry room; after arriving at the laundry room, moving the upper clothing receiving cabin to a designated position to wait for the washed clothing to be placed; the dispatching system sends a notification for placing the washed clothing; when the washed clothing is placed in the upper clothing receiving cabin, closing the upper clothing receiving cabin; and delivering the washed clothing to a designated position of a guest. Compared with the prior art, the present disclosure uses robots to realize the automation of clothing return, saves human resources, and improves service efficiency.

[0116] Example 4

[0117] The present disclosure provides a smart hotel clothing return device. Figure 4 As shown, including:

[0118] The calling unit 41 is used to automatically call the robot chassis in response to the instruction to return the clothes.

[0119] The assembly unit 42 is used for automatically assembling the robot chassis into the upper compartment for placing the washed clothes.

[0120] Go to unit 43 for the robot to go to the laundry room.

[0121] The moving unit 44 is used to move the upper compartment for collecting clothes to a designated position after the robot arrives at the laundry room, so as to wait for the washed clothes to be placed there.

[0122] The sending unit 45 is used to send a notification of placing the washed clothes.

[0123] The closing unit 46 is used to close the upper compartment for collecting clothes after the washed clothes are placed in the upper compartment for collecting clothes.

[0124] The clothes delivery unit 47 is used for the robot to deliver the washed clothes to the location designated by the guest.

[0125] It should be noted here that: for the detailed description of each component of this embodiment, reference can be made to the corresponding parts of other embodiments, which will not be repeated here.

[0126] The present invention provides an intelligent hotel clothing return device, comprising: a calling unit automatically calls a robot chassis in response to a clothing return instruction; a combination unit robot chassis automatically combines an upper clothing cabin so that washed clothes can be placed therein; a going unit robot goes to a laundry room; after the moving unit robot arrives at the laundry room, the upper clothing cabin is moved to a designated position to wait for washed clothes to be placed therein; a sending unit sends a notification of placing washed clothes; a closing unit closes the upper clothing cabin after washed clothes are placed therein; and a clothing delivery unit robot delivers washed clothes to a location designated by a guest. Compared with the prior art, the present invention uses robots to realize the automation of returning clothes, saves human resources, and improves service efficiency.

[0127] Example 5

[0128] The present disclosure provides a smart hotel clothing return device. Figure 5 As shown, including:

[0129] The calling unit 51 is used to automatically call the robot chassis in response to the instruction to return the clothes.

[0130] The assembly unit 52 is used for automatically assembling the robot chassis into the upper compartment for placing the washed clothes.

[0131] Go to unit 53 for the robot to go to the laundry room.

[0132] The moving unit 54 is used to move the upper compartment for collecting clothes to a designated position after the robot arrives at the laundry room, so as to wait for the washed clothes to be placed there.

[0133] The sending unit 55 is used to send a notification of placing the washed clothes.

[0134] The closing unit 56 is used to close the upper compartment for collecting clothes after the washed clothes are placed in the upper compartment for collecting clothes.

[0135] The clothes delivery unit 57 is used for the robot to deliver the washed clothes to the location designated by the guest.

[0136] The notification unit 58 is used to notify the guest to pick up the washed clothes and inform the guest of the location of the washed clothes.

[0137] The charging unit 59 is used for the robot to return to the charging station for charging.

[0138] The receiving unit 510 is used to receive the guest's evaluation information.

[0139] It should be noted here that: for the detailed description of each component of this embodiment, reference can be made to the corresponding parts of other embodiments, which will not be repeated here.

[0140] The present invention provides an intelligent hotel clothing return device, comprising: a calling unit automatically calls a robot chassis in response to a clothing return instruction; a combination unit robot chassis automatically combines an upper clothing cabin so that washed clothes can be placed therein; a going unit robot goes to a laundry room; after the moving unit robot arrives at the laundry room, the upper clothing cabin is moved to a designated position to wait for washed clothes to be placed therein; a sending unit sends a notification of placing washed clothes; a closing unit closes the upper clothing cabin after washed clothes are placed therein; and a clothing delivery unit robot delivers washed clothes to a location designated by a guest. Compared with the prior art, the present invention uses robots to realize the automation of returning clothes, saves human resources, and improves service efficiency.

[0141] At the same time, after the robot delivers the washed clothes to the guest's designated location, the notification unit notifies the guest to retrieve the washed clothes and informs the location of the washed clothes, thereby avoiding unnecessary waiting and communication; the robot chassis uses navigation technology to complete the return of clothes in the shortest path, reducing energy consumption; the receiving unit receives the guest's evaluation information, providing data support for the hotel's management decisions.

[0142] Example 6

[0143] The present disclosure provides a smart hotel clothing return electronic device, such as Figure 6 As shown, it includes a memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, the steps of the above-mentioned smart hotel clothing return method are implemented.

[0144] A processing device (e.g., a central processing unit, a graphics processor, etc.) 61 can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 62 or a program loaded from a storage device 68 into a random access memory (RAM) 63. Various programs and data required for the operation of the electronic device are also stored in the RAM 63. The processing device 61, the ROM 62, and the RAM 63 are connected to each other via a bus 64. An input / output (I / O) interface 65 is also connected to the bus 64.

[0145] Typically, the following devices may be connected to the I / O interface 65: input devices 66 including, for example, a touch screen, a touch pad, a keyboard, a mouse, a camera, a microphone, an accelerometer, a gyroscope, etc.; output devices 67 including, for example, a liquid crystal display (LCD), a speaker, a vibrator, etc.; storage devices 68 including, for example, a magnetic tape, a hard disk, etc.; and communication devices 69. The communication device 69 may allow the electronic device to communicate with other devices wirelessly or by wire to exchange data. Although Figure 6An electronic device having various devices is shown, but it should be understood that it is not required to implement or possess all the devices shown. More or fewer devices may be implemented or possessed instead. Figure 6 Each block shown in the figure may represent one device, or may represent multiple devices as required.

[0146] In particular, according to some embodiments of the present disclosure, the process described above with reference to the flowchart can be implemented as a computer software program. For example, some embodiments of the present disclosure include a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program contains program code for executing the method shown in the flowchart. In some such embodiments, the computer program can be downloaded and installed from the network through the communication device 69, or installed from the storage device 68, or installed from the ROM 62. When the computer program is executed by the processing device 61, the above-mentioned functions defined in the method of some embodiments of the present disclosure are executed.

[0147] The present invention provides an intelligent hotel clothing return electronic device, comprising: in response to a clothing return instruction, automatically calling a robot chassis; the robot chassis automatically assembles an upper clothing receiving cabin so as to place washed clothes; the robot goes to a laundry room; after the robot arrives at the laundry room, the robot moves the upper clothing receiving cabin to a designated position to wait for washed clothes to be placed; sends a notification for placing washed clothes; when washed clothes are placed in the upper clothing receiving cabin, the upper clothing receiving cabin is closed; the robot delivers the washed clothes to the designated position of the guest. Compared with the prior art, the present invention uses robots to realize the automation of clothing return, saves human resources, and improves service efficiency.

[0148] At the same time, after the robot delivers the washed clothes to the guest's designated location, the present invention notifies the guest to retrieve the washed clothes and informs the guest of the location of the washed clothes, thereby avoiding unnecessary waiting and communication; the robot chassis uses navigation technology to complete the return of clothes in the shortest path, reducing energy consumption; and receives guest evaluation information to provide data support for the hotel's management decisions.

[0149] Example 7

[0150] An embodiment of the present disclosure provides a computer-readable storage medium for returning clothes to a smart hotel. A computer program is stored on the computer-readable storage medium. When the computer program is executed by one or more processors, the smart hotel clothes return method is implemented.

[0151] It should be noted that the computer-readable medium in some embodiments of the present disclosure may be a computer-readable signal medium or a computer-readable storage medium or any combination of the two. The computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In some embodiments of the present disclosure, the computer-readable storage medium may be any tangible medium containing or storing a program that can be used by or in combination with an instruction execution system, device or device. In some embodiments of the present disclosure, the computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, in which a computer-readable program code is carried. This propagated data signal may take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the above. The computer readable signal medium may also be any computer readable medium other than a computer readable storage medium, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer readable medium may be transmitted using any suitable medium, including but not limited to: wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.

[0152] In some embodiments, the client and the server may communicate using any currently known or future developed network protocol such as HTTP (HyperTextTransferProtocol), and may be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), an internet (e.g., the Internet), and a peer-to-peer network (e.g., an adhoc peer-to-peer network), as well as any currently known or future developed network.

[0153] The computer-readable medium may be included in the device; or it may exist independently without being assembled into the electronic device. The computer-readable medium carries one or more programs. When the one or more programs are executed by the electronic device, the electronic device: automatically calls the robot chassis in response to the instruction to return the clothes; the robot chassis automatically assembles the upper compartment for collecting clothes so that the washed clothes can be placed; the robot goes to the laundry room; after the robot arrives at the laundry room, it moves the upper compartment for collecting clothes to the designated position to wait for the washed clothes to be placed; sends a notification for placing washed clothes; when the upper compartment for collecting clothes is filled with washed clothes, closes the upper compartment; the robot delivers the washed clothes to the designated position of the guest.

[0154] Computer program code for performing the operations of some embodiments of the present disclosure may be written in one or more programming languages ​​or a combination thereof, including object-oriented programming languages ​​such as Java, Smalltalk, C++, and conventional procedural programming languages ​​such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In cases involving a remote computer, the remote computer may be connected to the user's computer via any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., via the Internet using an Internet service provider).

[0155] The present invention provides a computer-readable storage medium for returning clothes in an intelligent hotel, comprising: automatically calling a robot chassis in response to a return clothes instruction; the robot chassis automatically assembles an upper clothing cabin so as to place washed clothes; the robot goes to a laundry room; after the robot arrives at the laundry room, the robot moves the upper clothing cabin to a designated position to wait for washed clothes to be placed; a notification for placing washed clothes is sent; when washed clothes are placed in the upper clothing cabin, the upper clothing cabin is closed; the robot delivers the washed clothes to the designated position of the guest. Compared with the prior art, the present invention uses robots to realize the automation of returning clothes, saves human resources, and improves service efficiency.

[0156] At the same time, after the robot delivers the washed clothes to the guest's designated location, the present invention notifies the guest to retrieve the washed clothes and informs the guest of the location of the washed clothes, thereby avoiding unnecessary waiting and communication; the robot chassis uses navigation technology to complete the return of clothes in the shortest path, reducing energy consumption; and receives guest evaluation information to provide data support for the hotel's management decisions.

[0157] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present disclosure. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some implementations as replacements, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0158] The units described in some embodiments of the present disclosure may be implemented by software or hardware. The units described may also be set in a processor, for example, it may be described as: a processor includes a receiving unit, an information acquisition unit, a target determination unit, and a distribution unit. The names of these units do not constitute limitations on the units themselves in some cases.

[0159] The functions described above herein may be performed at least in part by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), complex programmable logic devices (CPLDs), and the like.

[0160] The above descriptions are only some preferred embodiments of the present disclosure and an explanation of the technical principles used. Those skilled in the art should understand that the scope of the invention involved in the embodiments of the present disclosure is not limited to the technical solutions formed by a specific combination of the above-mentioned technical features, but should also cover other technical solutions formed by any combination of the above-mentioned technical features or their equivalent features without departing from the above-mentioned inventive concept. For example, the above-mentioned features are replaced with the technical features with similar functions disclosed in the embodiments of the present disclosure (but not limited to) and the technical solutions formed.

[0161] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, not to limit them; although the present invention has been described in detail with reference to the above embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the above embodiments, or replace some or all of the technical features therein by equivalents; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the scope of the technical solutions of the embodiments of the present invention, and they should all be included in the scope of the claims and specification of the present invention. In particular, as long as there is no structural conflict, the various technical features mentioned in each embodiment can be combined in any way. The present invention is not limited to the specific embodiments disclosed herein, but includes all technical solutions that fall within the scope of the claims.

Claims

1. A smart hotel clothing return method, characterized in that: include: In response to the instruction to return the clothes, the robot chassis is automatically called; The robot chassis automatically assembles a clothing storage compartment to place washed clothes; said robot proceeds to the laundry room; After the robot arrives at the laundry room, it moves the upper compartment for collecting clothes to a designated position to wait for the washed clothes to be placed there; Sending a notification of placing the washed clothes; When the washed clothes are placed in the upper clothing storage compartment, the upper clothing storage compartment is closed; The robot delivers the washed clothes to the location designated by the guest.

2. The smart hotel clothing return method according to claim 1, characterized in that: After the robot delivers the washed clothes to the location designated by the guest, the method further comprises: Notify the guest to retrieve the washed clothes and inform the guest of the location of the washed clothes.

3. The smart hotel clothing return method according to claim 2, characterized in that: After notifying the guest to take back the washed clothes and informing the location of the washed clothes, the method further includes: The robot returns to the charging station for charging.

4. The smart hotel clothing return method according to claim 3, characterized in that: After the robot returns to the charging pile for charging, the method further includes: Receive the guest's evaluation information.

5. The smart hotel clothing return method according to claim 1, characterized in that: The robot goes to the laundry room and includes: Using navigation technology, the robot heads to the laundry room.

6. The smart hotel clothing return method according to claim 1, characterized in that: The robot delivers the washed clothes to the location designated by the guest, including: The robot delivers the washed clothes to the location designated by the guest through navigation technology.

7. The smart hotel clothing return method according to claim 4 or 5, characterized in that: The navigation technology includes: The navigation technology is GPS.

8. The smart hotel clothing return method according to claim 1, characterized in that: The return clothing instruction includes: The instruction to return the clothes is initiated by the laundry staff via the mini program.

9. A smart hotel clothing return method, characterized in that: include: In response to a call for returning clothes, the upper compartment for collecting clothes is automatically assembled so that the washed clothes can be placed therein; the call for returning clothes is issued by the dispatching system; Go to the laundry room; After arriving at the laundry room, the upper compartment for collecting clothes is moved to a designated position to wait for the washed clothes to be placed thereon; The scheduling system sends a notification for placing the washed clothes; When the washed clothes are placed in the upper clothing storage compartment, the upper clothing storage compartment is closed; The cleaned clothes are delivered to the location designated by the guest.

10. An intelligent hotel clothing return device, characterized in that: include: A calling unit, for automatically calling the robot chassis in response to a clothing return instruction; A combination unit, used for automatically combining the robot chassis with the upper compartment for placing washed clothes; A going unit, used for the robot to go to a laundry room; A moving unit, used for moving the upper compartment of the clothes collection to a designated position to wait for the washed clothes to be placed thereon after the robot arrives at the laundry room; A sending unit, used for sending a notification of placing the washed clothes; A closing unit, used for closing the upper clothing storage compartment when washed clothes are placed in the upper clothing storage compartment; The clothes delivery unit is used for the robot to deliver the washed clothes to the location designated by the guest.

11. The smart hotel clothing return device according to claim 10, characterized in that: Also includes The notification unit is used to notify the guest to take back the washed clothes and inform the guest of the location of the washed clothes.

12. The smart hotel clothing return device according to claim 10, characterized in that: Also includes: A charging unit is used for the robot to return to the charging station for charging.

13. The smart hotel clothing return device according to claim 10, characterized in that: Also includes: The receiving unit is used to receive the guest's evaluation information.

14. An electronic device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that: When the processor executes the computer program, the steps of the method according to any one of claims 1 to 8 are implemented.

15. A computer-readable storage medium storing a computer program, characterized in that: When the computer program is executed by a processor, the steps of the method according to any one of claims 1 to 8 are implemented.

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