Self-service terminal business service transplanting system

Abstract

The invention discloses a self-service terminal business service transplantation system, and the system comprises a transplantation medium output module which is used for creating an interactive two-dimensional code, and outputting the interactive two-dimensional code according to the condition of a user at a self-service terminal; the transplantation response module is used for executing remote interaction operation according to the interaction two-dimensional code; according to the invention, the service handling function of the self-service terminal can be transferred to the mobile phone terminal according to the selection of the user, and the user can perform corresponding service operation on the mobile phone terminal and obtain the response result of the completion of the service operation on the self-service terminal, so that the flexibility and convenience of the service of the self-service terminal are improved.

Description

Technical Field

[0001] The present invention relates to the technical field of self-service terminals, and in particular to a self-service terminal business service transplantation system. Background Art

[0002] At present, self-service terminals usually require users to handle business on site, such as standing in front of the self-service terminal to select and handle business, and users are also required to wait at the self-service terminal during the business handling period; in this case, some users will give up using the self-service terminal and go to the manual window because of the long waiting time, and some users do not understand the operation of the self-service terminal, resulting in slow business handling progress and low efficiency, which affects the user experience. Summary of the invention

[0003] The object of the present invention is to provide a self-service terminal business service migration system, thereby solving all or one of the above problems existing in the prior art.

[0004] To achieve the above purpose, the specific technical solutions of the present invention are as follows: The present invention provides a self-service terminal business service migration system, comprising: The transplant medium output module is used to: create an interactive QR code and output the interactive QR code according to the user situation at the self-service terminal; The transplantation response module is used to: perform remote interactive operations according to the interactive two-dimensional code.

[0005] In one embodiment, the interactive QR code is a QR code used to jump to a user-side application after scanning.

[0006] In one embodiment, the transplant medium output module includes: a user detection unit and an output unit; The user detection unit is used to detect whether there is a user at the self-service terminal; The output unit is used to call the self-service terminal to output the interactive QR code when there is a user.

[0007] In one embodiment, the transplantation response module includes: a first code scanning jump unit and a second code scanning response unit; The first code scanning jump unit is used for responding to the user scanning the interactive QR code, the self-service terminal receiving the code scanning feedback information, and the user terminal jumping to the self-service operation interface; The second code scanning response unit is used to perform the remote interactive operation in response to the self-service terminal receiving the code scanning feedback information.

[0008] In one embodiment, the second code scanning response unit includes: a first response subunit; The first response unit is used to call the printing module of the self-service terminal to print files according to the printing service of the user terminal in response to the user performing a printing service on the self-service operation interface of the user terminal.

[0009] In one embodiment, the second code scanning response unit includes: a second response subunit; The second response unit is used to respond to the user performing an account query operation on the self-service operation interface of the user terminal, and call the display screen of the self-service terminal to output and display account information according to the login account of the user terminal.

[0010] In one embodiment, the second code scanning response unit includes: a third response subunit; The third response unit is used to respond to the user performing a card transaction operation on the self-service operation interface of the user terminal, and call the display screen of the self-service terminal to prompt the user to insert the interactive card.

[0011] In one embodiment, the second code scanning response unit includes: a fourth response subunit; The fourth response unit is used to call the display screen of the self-service terminal to prompt the user to perform document sensing in response to the user performing a document interaction operation on the self-service operation interface of the user terminal.

[0012] The beneficial effects of the technical solution of the present invention are: The self-service terminal business service transplantation system described in the present invention can transfer the business processing functions of the self-service terminal to the mobile phone terminal according to the user's choice. The user can perform corresponding business operations on the mobile phone terminal and obtain the response results of the business operation completion on the self-service terminal, thereby improving the flexibility and convenience of the self-service terminal service. BRIEF DESCRIPTION OF THE DRAWINGS

[0013] In order to more clearly illustrate the specific implementation methods of the present invention or the technical solutions in the prior art, the drawings required for use in the specific implementation methods or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some implementation methods of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0014] Figure 1 It is a schematic diagram of the architecture of the self-service terminal business service migration system described in Example 1 of the present invention. DETAILED DESCRIPTION

[0015] The preferred embodiments of the present invention are described in detail below in conjunction with the accompanying drawings so that the advantages and features of the present invention can be more easily understood by those skilled in the art, thereby making a clearer and more definite definition of the protection scope of the present invention.

[0016] In the description of the present invention, it should be noted that the embodiments described in the present invention are only part of the embodiments of the present invention, rather than all of the embodiments; based on the embodiments in the present invention, all other embodiments obtained by ordinary technicians in the field without making creative work are within the scope of protection of the present invention.

[0017] The terms "first", "second", etc. in the specification and claims of this article and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchanged where appropriate, so that the embodiments of this article described here can be implemented in an order other than those illustrated or described here. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, device, product or equipment that includes a series of steps or units is not necessarily limited to those steps or units clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or equipment.

[0018] This embodiment provides a self-service terminal service migration system. Figure 1 As shown, including: The transplant medium output module is used to: create an interactive QR code and output the interactive QR code according to the user situation at the self-service terminal; The transplantation response module is used to: perform remote interactive operations according to the interactive two-dimensional code.

[0019] In one embodiment, the interactive QR code is a QR code used to jump to a user-side application after scanning.

[0020] In one embodiment, the transplant medium output module includes: a user detection unit and an output unit; The user detection unit is used to detect whether there is a user at the self-service terminal; The output unit is used to call the self-service terminal to output the interactive QR code when there is a user.

[0021] In one embodiment, the transplantation response module includes: a first code scanning jump unit and a second code scanning response unit; The first code scanning jump unit is used for responding to the user scanning the interactive QR code, the self-service terminal receiving the code scanning feedback information, and the user terminal jumping to the self-service operation interface; The second code scanning response unit is used to perform the remote interactive operation in response to the self-service terminal receiving the code scanning feedback information.

[0022] In one embodiment, the second code scanning response unit includes: a first response subunit; The first response unit is used to call the printing module of the self-service terminal to print files according to the printing service of the user terminal in response to the user performing a printing service on the self-service operation interface of the user terminal.

[0023] In one embodiment, the second code scanning response unit includes: a second response subunit; The second response unit is used to respond to the user performing an account query operation on the self-service operation interface of the user terminal, and call the display screen of the self-service terminal to output and display account information according to the login account of the user terminal.

[0024] In one embodiment, the second code scanning response unit includes: a third response subunit; The third response unit is used to respond to the user performing a card transaction operation on the self-service operation interface of the user terminal, and call the display screen of the self-service terminal to prompt the user to insert the interactive card.

[0025] In one embodiment, the second code scanning response unit includes: a fourth response subunit; The fourth response unit is used to call the display screen of the self-service terminal to prompt the user to perform document sensing in response to the user performing a document interaction operation on the self-service operation interface of the user terminal.

[0026] Different from the existing technology, the present application adopts a self-service terminal business service transplantation system, which can transfer the business processing functions of the self-service terminal to the mobile phone according to the user's choice. The user can perform corresponding business operations on the mobile phone and obtain the response results of the business operation completion on the self-service terminal, thereby improving the flexibility and convenience of the self-service terminal service.

[0027] It should be understood that in the various embodiments of this document, the size of the serial numbers of the above-mentioned processes does not mean the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiments of this document.

[0028] It should also be understood that in the embodiments of this article, the term "and / or" is only a description of the association relationship of the associated objects, indicating that three relationships may exist. For example, A and / or B can represent: A exists alone, A and B exist at the same time, and B exists alone. In addition, the character " / " in this article generally indicates that the associated objects before and after are in an "or" relationship.

[0029] Those of ordinary skill in the art will appreciate that the units and algorithm steps of each example described in conjunction with the embodiments disclosed herein can be implemented in electronic hardware, computer software, or a combination of the two. In order to clearly illustrate the interchangeability of hardware and software, the composition and steps of each example have been generally described in terms of function in the above description. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution. Professional and technical personnel can use different methods to implement the described functions for each specific application, but such implementation should not be considered to be beyond the scope of this article.

[0030] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working processes of the systems, devices and units described above can refer to the corresponding processes in the aforementioned method embodiments and will not be repeated here.

[0031] In the several embodiments provided herein, it should be understood that the disclosed systems, devices and methods can be implemented in other ways. For example, the device embodiments described above are only schematic, for example, the division of the units is only a logical function division, and there may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed can be an indirect coupling or communication connection through some interfaces, devices or units, or can be electrical, mechanical or other forms of connection.

[0032] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the embodiments of this article.

[0033] In addition, each functional unit in each embodiment of this invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above integrated unit may be implemented in the form of hardware or in the form of software functional unit.

[0034] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of this article is essentially or the part that contributes to the prior art, or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including a number of instructions to enable a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method described in each embodiment of this article. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk and other media that can store program codes.

[0035] The above descriptions are merely embodiments of the present invention and are not intended to limit the patent scope of the present invention. Any equivalent structure or equivalent process transformation made using the contents of the present invention specification and drawings, or directly or indirectly applied in other related technical fields, are also included in the patent protection scope of the present invention.

Claims

1. A self-service terminal service migration system, characterized in that: include: The transplant medium output module is used to: create an interactive QR code and output the interactive QR code according to the user situation at the self-service terminal; The transplantation response module is used to: perform remote interactive operations according to the interactive two-dimensional code.

2. A self-service terminal service migration system according to claim 1, characterized in that: The interactive QR code is a QR code used to jump to the user-side application after scanning.

3. The self-service terminal service migration system according to claim 1, characterized in that: The transplant medium output module includes: a user detection unit and an output unit; The user detection unit is used to detect whether there is a user at the self-service terminal; The output unit is used to call the self-service terminal to output the interactive QR code when there is a user.

4. The self-service terminal service migration system according to claim 1, characterized in that: The transplantation response module includes: a first code scanning jump unit and a second code scanning response unit; The first code scanning jump unit is used for responding to the user scanning the interactive QR code, the self-service terminal receiving the code scanning feedback information, and the user terminal jumping to the self-service operation interface; The second code scanning response unit is used to perform the remote interactive operation in response to the self-service terminal receiving the code scanning feedback information.

5. A self-service terminal service migration system according to claim 4, characterized in that: The second code scanning response unit includes: a first response subunit; The first response unit is used to call the printing module of the self-service terminal to print files according to the printing service of the user terminal in response to the user performing a printing service on the self-service operation interface of the user terminal.

6. A self-service terminal service migration system according to claim 4, characterized in that: The second code scanning response unit includes: a second response subunit; The second response unit is used to respond to the user performing an account query operation on the self-service operation interface of the user terminal, and call the display screen of the self-service terminal to output and display account information according to the login account of the user terminal.

7. A self-service terminal service migration system according to claim 4, characterized in that: The second code scanning response unit includes: a third response subunit; The third response unit is used to respond to the user performing a card transaction operation on the self-service operation interface of the user terminal, and call the display screen of the self-service terminal to prompt the user to insert the interactive card.

8. The self-service terminal service migration system according to claim 4, characterized in that: The second code scanning response unit includes: a fourth response subunit; The fourth response unit is used to call the display screen of the self-service terminal to prompt the user to perform document sensing in response to the user performing a document interaction operation on the self-service operation interface of the user terminal.

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