Intelligent logistics order management system and method
Through the intelligent logistics order management system, the intelligent identification and processing of normal and abnormal orders is solved, and the problem that the intelligent logistics system cannot accurately identify abnormal orders is solved, which reduces logistics costs and improves management efficiency and security.
Patent Information
- Application Number
- CN202411526814.9
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-10-30
- Publication Date
- 2025-02-14
- Estimated Expiration
- Not applicable · inactive patent
AI Technical Summary
The existing intelligent logistics system cannot accurately identify abnormal orders, resulting in increased logistics costs, and manual labeling efficiency is low and error-prone, affecting logistics distribution.
An intelligent logistics order management system was designed to intelligently identify normal orders and abnormal orders through the intelligent logistics order management system, and handle them in different ways. The system includes a normal order reception system, an abnormal order detection system, a cargo automatic matching system, a cargo outbound scanning system, a cargo directed mailing system, a blacklist user automatic identification system, a cargo sending information labeling system and a product after-sales processing system.
By intelligently identifying and processing orders, logistics costs are reduced, logistics order management efficiency is improved, and logistics safety and labeling efficiency are improved through automatic matching and protection of goods.
Smart Images

Figure CN119444362A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the field of intelligent logistics technology, and in particular to an intelligent logistics order management system and method. Background Art
[0002] Intelligent logistics is the use of integrated intelligent technology to enable the logistics system to imitate human intelligence, with the ability to think, perceive, learn, reason and judge, and solve certain problems in logistics by itself. The future development of intelligent logistics will reflect four characteristics: intelligence, integration and hierarchy, flexibility and socialization. The intelligence of a large number of operations and decisions in the logistics process; with logistics management as the core, the integration of transportation, storage, packaging, loading and unloading and the hierarchy of intelligent logistics systems in the logistics process will be realized; the development of intelligent logistics will further highlight the concept of "customer-centricity" and flexibly adjust the production process according to changes in consumer demand; the development of intelligent logistics will promote the development of regional economy and the optimal allocation of world resources, and realize socialization. Through the four intelligent mechanisms of the intelligent logistics system, namely, intelligent information acquisition technology, intelligent transmission technology, intelligent processing technology, and intelligent application technology.
[0003] Existing intelligent logistics makes the logistics process more automated, but existing intelligent logistics cannot accurately identify abnormal orders, which will greatly increase the cost of logistics. In addition, the existing method of labeling goods is generally manual labeling, but manual labeling is inefficient and may cause information matching errors, affecting logistics distribution. Summary of the invention
[0004] To this end, the present invention provides an intelligent logistics order management system and method, which can intelligently identify normal orders and abnormal orders through the logistics order intelligent management system. After the identification is completed, the orders can be processed in different ways to solve the problem that intelligent logistics cannot accurately identify abnormal orders, thereby greatly increasing the cost of logistics.
[0005] In order to achieve the above object, the present invention provides the following technical solutions: an intelligent logistics order management system and method, comprising
[0006] An intelligent logistics order management system, wherein the output end of the intelligent logistics order management system is connected to a normal order receiving system and an abnormal order detection system;
[0007] The output end of the normal order receiving system is connected to a network multi-platform order receiving system, the output end of the network multi-platform order receiving system is connected to a goods automatic matching system, the output end of the goods automatic matching system is connected to a goods outbound scanning system, and the output end of the goods outbound scanning system is connected to a goods directional mailing system;
[0008] The output end of the abnormal order detection system is connected to a blacklist user automatic identification system, the output ends of the normal order receiving system and the abnormal order detection system are connected to a goods sending information labeling system, and the output end of the goods sending information labeling system is connected to a product after-sales processing system.
[0009] Preferably, the network multi-platform order receiving system includes a platform word order receiving system and a platform multiple order receiving system, the output ends of the platform word order receiving system and the platform multiple order receiving system are connected to an order information classification system, and the output ends of the order information classification system are connected to a similar commodity classification system.
[0010] Preferably, the automatic goods matching system includes an automatic matching system for clothing products and an automatic matching system for household products, and the automatic goods matching system also includes an automatic matching system for food goods and an automatic matching system for animal and plant products.
[0011] Preferably, the cargo outbound scanning system includes a fragile cargo outbound protection system and a liquid cargo outbound sealing system.
[0012] Preferably, the product after-sales processing system includes a product return and exchange processing system and a product user evaluation reply system, and the product after-sales processing system also includes a returned and exchanged product secondary processing system.
[0013] Preferably,
[0014] The cargo delivery information labeling system comprises:
[0015] A workbench, wherein the workbench is configured as a rectangular parallelepiped structure, and a plurality of legs are fixedly connected to the bottom of the workbench;
[0016] A conveying mechanism, which is arranged on the top of the workbench and is used to convey the goods;
[0017] A labeling mechanism, which is arranged on the top of the conveying mechanism and is used to label the goods;
[0018] The transmission mechanism includes a transmission motor, which is arranged on the top of the workbench. A plurality of fixed plates are fixedly connected to the top of the workbench. Two transmission wheels are embedded between the plurality of fixed plates. A transmission shaft is fixedly sleeved on the outer side of the two transmission wheels. One of the transmission shafts is fixedly connected to the output end of the transmission motor.
[0019] Preferably, the conveying mechanism also includes a conveyor belt, which is sleeved on the outside of two transmission wheels, and the two transmission wheels are connected by a conveyor belt drive. Two connecting rods are fixedly connected to the top of the workbench, and baffles are fixedly connected to the top of the two connecting rods, and the baffles are arranged between the conveyor belts.
[0020] Preferably, the labeling mechanism includes two support rods, both of which are arranged on the rear side of the conveyor belt, the top ends of the two support rods are fixedly connected to top plates, the front ends of the two top plates are fixedly connected to positioning rings, the tops of the two top plates are fixedly connected to fixing rods, the tops of the two fixing rods are fixedly connected to support plates, a driving motor is provided on the top of the support plate, the output end of the driving motor is fixedly connected to a transmission rod, and the transmission rod and the support plate are movably connected through a rolling bearing.
[0021] Preferably, the labeling mechanism also includes a circular plate, which is fixedly connected to the front end of the transmission rod, a round rod is fixedly connected to the front side of the circular plate, a sliding track is sleeved on the outer side of the round rod, the round rod slides with the sliding track, a blocking block is fixedly connected to the outer side of the round rod, the blocking block is arranged on one side of the sliding track, a lifting plate is fixedly connected to the bottom of the sliding track, a square rod is fixedly connected to the bottom of the lifting plate, the bottom end of the square rod extends to the bottom of the positioning ring, the bottom end of the square rod is fixedly connected to the labeling plate, and a spring is sleeved on the outer side of the square rod, and the spring is arranged between the positioning ring and the lifting plate.
[0022] The present invention also provides an intelligent logistics order management method, comprising the following steps:
[0023] S1: The intelligent management system for logistics orders controls the normal order receiving system and the abnormal order detection system to detect normal and abnormal orders. The normal order receiving system controls the network multi-platform order receiving system to receive orders from multiple platforms. After receiving, it controls the automatic matching system for goods. The automatic matching system automatically matches different types of goods to facilitate the next distribution work. After automatic matching, it controls the goods outbound scanning system to perform outbound work and information scanning on the goods. After scanning, it controls the goods directional mailing system to perform multi-regional directional mailing logistics on the scanned goods. The abnormal order detection system controls the automatic identification system for blacklist users to automatically identify blacklist users in the network multi-platform, further identify and analyze the order information of blacklist users, and then the goods information labeling system works to label the surface of the logistics goods. After labeling, the product after-sales processing system works to perform after-sales processing on the shipped products.
[0024] S2: The network multi-platform order receiving system controls the operation of the platform single order receiving system and the platform multiple order receiving system, so that the system analyzes and detects single or multiple order situations to prevent fake orders. After the order is received, the order information classification system is controlled to classify the orders of the same type. After classification, the same type of goods classification system is controlled to classify the same type of goods in the distribution warehouse.
[0025] S3: The cargo automatic matching system controls the clothing product automatic matching system to automatically match clothing products, and controls the household product automatic matching system to automatically match different household products, and then controls the food product automatic matching system to automatically match the ordered food products, and finally controls the animal and plant product automatic matching system to automatically match and protect the ordered animals or plants, etc., to prevent damage during the mailing process;
[0026] S4: The cargo outbound scanning system controls the fragile cargo outbound protection system to protect the fragile cargo outbound, and then controls the liquid cargo outbound sealing system to seal the liquid cargo outbound to prevent liquid leakage;
[0027] S5: The product after-sales processing system controls the product return and exchange processing system to process the returned products of the purchaser. At the same time, it controls the product user evaluation reply system to automatically reply to the purchaser's evaluation. Finally, the secondary processing system works through the returned products to classify the products with quality problems and those without quality problems to reduce the loss of profits.
[0028] The beneficial effects of the present invention are:
[0029] Through the intelligent management system of logistics orders, normal orders and abnormal orders are intelligently identified. After the identification is completed, the orders can be processed in different ways to solve the problem that intelligent logistics cannot accurately identify abnormal orders, which greatly increases the cost of logistics. The present invention greatly improves the management efficiency of logistics orders. At the same time, the present invention designs an automatic goods matching system to match order information of different goods. The matched goods can be protected and distributed through different systems to prevent damage to the goods, which greatly improves the safety of logistics.
[0030] In addition, the device is equipped with a cargo information sending labeling system to automatically label logistics cargo, which greatly improves the efficiency of labeling logistics cargo. At the same time, the device uses a transmission mechanism and a labeling mechanism in combination to make the labeling information more accurate. BRIEF DESCRIPTION OF THE DRAWINGS
[0031] In order to more clearly illustrate the implementation methods of the present invention or the technical solutions in the prior art, the following briefly introduces the drawings required for the implementation methods or the description of the prior art. Obviously, the drawings described below are only exemplary, and for ordinary technicians in this field, other implementation drawings can be derived from the provided drawings without creative work.
[0032] The structures, proportions, sizes, etc. illustrated in this specification are only used to match the contents disclosed in the specification so as to facilitate understanding and reading by persons familiar with the technology. They are not used to limit the conditions under which the present invention can be implemented, and therefore have no substantial technical significance. Any structural modification, change in proportion or adjustment of size, without affecting the effects and purposes that can be achieved by the present invention, should still fall within the scope of the technical contents disclosed by the present invention.
[0033] Figure 1 A schematic diagram of the overall control system structure provided by the present invention;
[0034] Figure 2 A schematic diagram of the structure of the network multi-platform order receiving system provided by the present invention;
[0035] Figure 3 A schematic diagram of the structure of the automatic cargo matching system provided by the present invention;
[0036] Figure 4 A structural schematic diagram of the cargo outbound scanning system provided by the present invention;
[0037] Figure 5 A schematic diagram of the structure of the product after-sales processing system provided by the present invention;
[0038] Figure 6 A schematic diagram of the three-dimensional structure of the cargo sending information labeling system provided by the present invention;
[0039] Figure 7 A schematic diagram of the three-dimensional structure of the transmission mechanism provided by the present invention;
[0040] Figure 8 A schematic diagram of the three-dimensional structure of the labeling mechanism provided by the present invention;
[0041] Fig. 9 The present invention provides Figure 8 A in the enlarged view;
[0042] In the figure: 1 Intelligent management system for logistics orders; 2 Normal order receiving system; 3 Abnormal order detection system; 4 Network multi-platform order receiving system; 5 Automatic goods matching system; 6 Goods outbound scanning system; 7 Directed goods mailing system; 8 Automatic identification system for blacklisted users; 9 Goods sending information labeling system; 10 Product after-sales processing system; 11 Platform single order receiving system; 12 Platform multiple order receiving system; 13 Order information classification system; 14 Similar goods classification system; 15 Clothing products automatic matching system; 16 Home products automatic matching system; 17 Food goods automatic matching system; 18 Plant and animal products 1. Automatic product matching system; 2. Fragile goods outbound protection system; 3. Liquid goods outbound sealing system; 4. Product return and exchange processing system; 5. Product user evaluation reply system; 6. Return and exchange product secondary processing system; 7. Workbench; 8. Transmission motor; 9. Fixed plate; 10. Transmission wheel; 11. Transmission shaft; 12. Conveyor belt; 13. Connecting rod; 14. Baffle; 15. Support rod; 16. Top plate; 17. Positioning ring; 18. Fixed rod; 19. Support plate; 20. Driving motor; 21. Transmission rod; 22. Round plate; 23. Sliding track; 24. Blocking block; 25. Lifting plate; 26. Square rod; 27. Labeling plate; 28. Spring. DETAILED DESCRIPTION
[0043] The preferred embodiments of the present invention are described below in conjunction with the accompanying drawings. It should be understood that the preferred embodiments described herein are only used to illustrate and explain the present invention, and are not used to limit the present invention.
[0044] See attached Figure 1 - Attachment Fig. 9 The present invention provides an intelligent logistics order management system and method, including
[0045] The logistics order intelligent management system 1, the output end of the logistics order intelligent management system 1 is connected to the normal order receiving system 2 and the abnormal order detection system 3;
[0046] The output end of the normal order receiving system 2 is connected to the network multi-platform order receiving system 4, the output end of the network multi-platform order receiving system 4 is connected to the goods automatic matching system 5, the output end of the goods automatic matching system 5 is connected to the goods outbound scanning system 6, and the output end of the goods outbound scanning system 6 is connected to the goods directional mailing system 7;
[0047] The output end of the abnormal order detection system 3 is connected to the blacklist user automatic identification system 8, the output ends of the normal order receiving system 2 and the abnormal order detection system 3 are connected to the goods sending information labeling system 9, and the output end of the goods sending information labeling system 9 is connected to the product after-sales processing system 10;
[0048] In this implementation scheme, the logistics order intelligent management system 1 controls the normal order receiving system 2 and the abnormal order detection system 3 to detect normal and abnormal orders. The normal order receiving system 2 controls the network multi-platform order receiving system 4 to receive orders from multiple platforms. After receiving, the goods automatic matching system 5 is controlled to work. The goods automatic matching system 5 automatically matches different types of goods to facilitate the next step of distribution. After automatic matching, the goods outbound scanning system 6 is controlled to work. The goods outbound scanning system 6 works to carry out outbound work and information scanning work on the goods. After scanning, the goods directional mailing system 7 is controlled to carry out multi-region directional mailing logistics for the scanned goods. The abnormal order detection system 3 controls the blacklist user automatic identification system 8 to automatically identify the blacklist users in the network multi-platform, further identify and analyze the order information of the blacklist users, and then the goods sending information labeling system 9 works to label the surface of the logistics goods. After labeling, the product after-sales processing system 10 works to carry out after-sales processing of the shipped products.
[0049] Among them, in order to achieve the purpose of order reception, the present device adopts the following technical solutions: the network multi-platform order reception system 4 includes a platform word order reception system 11 and a platform multiple order reception system 12, the output ends of the platform word order reception system 11 and the platform multiple order reception system 12 are connected to an order information classification system 13, and the output end of the order information classification system 13 is connected to a similar commodity classification system 14;
[0050] The network multi-platform order receiving system 4 controls the platform single order receiving system 11 and the platform multiple order receiving system 12 to analyze and detect the single or multiple order situations to prevent the occurrence of fake orders. After the order is received, the order information classification system 13 is controlled to classify the orders of the same type. After classification, the same type of goods classification system 14 is controlled to classify the same type of goods in the distribution warehouse.
[0051] In order to achieve the purpose of goods matching, the device is implemented by the following technical solutions: the goods automatic matching system 5 includes a clothing product automatic matching system 15 and a household product automatic matching system 16, and the goods automatic matching system 5 also includes a food goods automatic matching system 17 and an animal and plant product automatic matching system 18;
[0052] The goods automatic matching system 5 controls the clothing product automatic matching system 15 to automatically match clothing products, and controls the household product automatic matching system 16 to automatically match different household products, and then controls the food goods automatic matching system 17 to automatically match the ordered food goods, and finally controls the animal and plant product automatic matching system 18 to automatically match and protect the ordered animals or plants, etc., to prevent damage during the mailing process;
[0053] Among them, in order to achieve the purpose of cargo out of the warehouse, the device adopts the following technical solutions: the cargo out of the warehouse scanning system 6 includes a fragile cargo out of the warehouse protection system 19 and a liquid cargo out of the warehouse sealing system 20;
[0054] The cargo outbound scanning system 6 controls the fragile cargo outbound protection system 19 to operate, and then controls the liquid cargo outbound sealing system 20 to operate, and then performs sealing protection on the liquid cargo outbound, to prevent the liquid from leaking;
[0055] Among them, in order to achieve the purpose of product after-sales, the device adopts the following technical solutions: the product after-sales processing system 10 includes a product return and exchange processing system 21 and a product user evaluation reply system 22, and the product after-sales processing system 10 also includes a returned and exchanged product secondary processing system 23;
[0056] The product after-sales processing system 10 controls the product return and exchange processing system 21 to process the returned products of the purchaser, and controls the product user evaluation reply system 22 to automatically reply to the purchaser's evaluation. Finally, the secondary processing system works through the returned products, and the products with quality problems and those without quality problems are classified and processed to reduce the loss of revenue;
[0057] Among them, in order to achieve the purpose of product after-sales, this device adopts the following technical solution: the goods sending information labeling system 9 includes:
[0058] A workbench 24, which is a rectangular parallelepiped structure, with a plurality of legs fixedly connected to the bottom of the workbench 24;
[0059] A conveying mechanism, which is disposed on the top of the workbench 24 and is used to convey goods;
[0060] The labeling mechanism is arranged on the top of the conveying mechanism and is used to label the goods;
[0061] The transmission mechanism includes a transmission motor 25, which is arranged on the top of the workbench 24. A plurality of fixed plates 26 are fixedly connected to the top of the workbench 24. Two transmission wheels 27 are embedded between the plurality of fixed plates 26. Transmission shafts 28 are fixedly sleeved on the outer sides of the two transmission wheels 27. One of the transmission shafts 28 is fixedly connected to the output end of the transmission motor 25.
[0062] The conveying mechanism also includes a conveyor belt 29, which is sleeved on the outside of the two transmission wheels 27. The two transmission wheels 27 are connected by the conveyor belt 29. The top of the workbench 24 is fixedly connected to two connecting rods 30. The tops of the two connecting rods 30 are fixedly connected to baffles 31, which are arranged between the conveyor belts 29.
[0063] The labeling mechanism includes two support rods 32, both of which are arranged at the rear side of the conveyor belt 29, the top ends of the two support rods 32 are fixedly connected to top plates 33, the front ends of the two top plates 33 are fixedly connected to positioning rings 34, the tops of the two top plates 33 are fixedly connected to fixing rods 35, the tops of the two fixing rods 35 are fixedly connected to supporting plates 36, the tops of the supporting plates 36 are provided with a driving motor 37, the output end of the driving motor 37 is fixedly connected to a transmission rod 38, and the transmission rod 38 is movably connected to the supporting plates 36 through rolling bearings;
[0064] The labeling mechanism also includes a circular plate 39, which is fixedly connected to the front end of the transmission rod 38, a circular rod 40 is fixedly connected to the front side of the circular plate 39, a sliding track 41 is sleeved on the outer side of the circular rod 40, the circular rod 40 slides with the sliding track 41, a blocking block 42 is fixedly connected to the outer side of the circular rod 40, the blocking block 42 is arranged on one side of the sliding track 41, a lifting plate 43 is fixedly connected to the bottom of the sliding track 41, a square rod 44 is fixedly connected to the bottom of the lifting plate 43, the bottom end of the square rod 44 extends to the bottom of the positioning ring 34, the bottom end of the square rod 44 is fixedly connected to the labeling plate 45, a spring 46 is sleeved on the outer side of the square rod 44, and the spring 46 is arranged between the positioning ring 34 and the lifting plate 43;
[0065] The use process of the present invention is as follows: the user places the product on the conveyor belt 29, and the transmission motor 25 works. The transmission motor 25 works intermittently, so that the transmission shaft 28 and the transmission wheel 27 rotate. The rotation of the transmission wheel 27 drives the conveyor belt 29 to rotate intermittently. The rotation of the conveyor belt 29 drives the product to move to the bottom of the labeling plate 45. At the same time, when the transmission motor 25 works, it controls the drive motor 37 to work. The drive motor 37 drives the transmission rod 38 and the circular plate 39 to rotate. The rotation of the circular plate 39 drives the round rod 40 and the sliding track 41 to move downward. The downward movement of the sliding track 41 drives the square rod 44 and the labeling plate 45 to move downward. The labeling plate 45 moves downward to label the product.
[0066] The working process of the control system of the present invention is as follows:
[0067] S1: The intelligent management system 1 of logistics order controls the normal order receiving system 2 and the abnormal order detection system 3 to detect normal and abnormal orders. The normal order receiving system 2 controls the network multi-platform order receiving system 4 to receive orders from multiple platforms. After receiving, it controls the automatic matching system 5 of goods to automatically match different types of goods for the convenience of the next distribution work. After automatic matching, it controls the goods outbound scanning system 6 to perform outbound work and information scanning on the goods. After scanning, it controls the goods directional mailing system 7 to perform multi-regional directional mailing logistics on the scanned goods. The abnormal order detection system 3 controls the blacklist user automatic identification system 8 to automatically identify the blacklist users in the network multi-platform, further identify and analyze the order information of the blacklist users, and then the goods send information labeling system 9 to label the surface of the logistics goods. After labeling, the product after-sales processing system 10 works to perform after-sales processing on the shipped products.
[0068] S2: The network multi-platform order receiving system 4 controls the platform single order receiving system 11 and the platform multiple order receiving system 12 to analyze and detect the single or multiple order situations to prevent fake orders. After the order is received, the order information classification system 13 is controlled to classify the orders of the same type. After classification, the same type of goods classification system 14 is controlled to classify the same type of goods in the distribution warehouse.
[0069] S3: The goods automatic matching system 5 controls the clothing product automatic matching system 15 to automatically match clothing products, and controls the household product automatic matching system 16 to automatically match different household products, and then controls the food goods automatic matching system 17 to automatically match the ordered food goods, and finally controls the animal and plant product automatic matching system 18 to automatically match and protect the ordered animals or plants, etc., to prevent damage during the mailing process;
[0070] S4: The cargo outbound scanning system 6 controls the fragile cargo outbound protection system 19 to operate, and performs outbound protection work on the fragile cargo, and then controls the liquid cargo outbound sealing system 20 to operate, and performs sealing protection on the liquid cargo outbound, to prevent the liquid from leaking;
[0071] S5: The product after-sales processing system 10 controls the product return and exchange processing system 21 to process the returned products of the purchaser, and at the same time controls the product user evaluation reply system 22 to automatically reply to the purchaser's evaluation. Finally, the secondary processing system works through the returned products, and the products with quality problems and those without quality problems are classified and processed to reduce the loss of profits.
[0072] The above is only a preferred embodiment of the present invention. Any person skilled in the art may modify the present invention by using the above technical solution or modify it into an equivalent technical solution. Therefore, any simple modification or equivalent replacement made according to the technical solution of the present invention shall fall within the scope of protection claimed by the present invention.
Claims
1. An intelligent logistics order management system, characterized by: include A logistics order intelligent management system (1), wherein the output end of the logistics order intelligent management system (1) is connected to a normal order receiving system (2) and an abnormal order detection system (3); The output end of the normal order receiving system (2) is connected to a network multi-platform order receiving system (4), the output end of the network multi-platform order receiving system (4) is connected to a goods automatic matching system (5), the output end of the goods automatic matching system (5) is connected to a goods outbound scanning system (6), and the output end of the goods outbound scanning system (6) is connected to a goods directional mailing system (7); The output end of the abnormal order detection system (3) is connected to a blacklist user automatic identification system (8), the output ends of the normal order receiving system (2) and the abnormal order detection system (3) are connected to a goods sending information labeling system (9), and the output end of the goods sending information labeling system (9) is connected to a product after-sales processing system (10).
2. The intelligent logistics order management system according to claim 1, characterized in that: The network multi-platform order receiving system (4) comprises a platform single order receiving system (11) and a platform multiple order receiving system (12), the output ends of the platform single order receiving system (11) and the platform multiple order receiving system (12) are connected to an order information classification system (13), and the output end of the order information classification system (13) is connected to a similar commodity classification system (14).
3. The intelligent logistics order management system according to claim 1 is characterized by: The goods automatic matching system (5) comprises a clothing product automatic matching system (15) and a household product automatic matching system (16), and the goods automatic matching system (5) further comprises a food goods automatic matching system (17) and an animal and plant product automatic matching system (18).
4. The intelligent logistics order management system according to claim 1, characterized in that: The cargo outbound scanning system (6) comprises a fragile cargo outbound protection system (19) and a liquid cargo outbound sealing system (20).
5. The intelligent logistics order management system according to claim 1 is characterized by: The product after-sales processing system (10) comprises a product return and exchange processing system (21) and a product user evaluation reply system (22), and the product after-sales processing system (10) further comprises a returned and exchanged product secondary processing system (23).
6. The intelligent logistics order management system according to claim 1, characterized in that: The cargo delivery information labeling system (9) comprises: A workbench (24), wherein the workbench (24) is configured as a rectangular parallelepiped structure, and a plurality of legs are fixedly connected to the bottom of the workbench (24); A conveying mechanism, the conveying mechanism being arranged on the top of the workbench (24) and being used for conveying goods; A labeling mechanism, which is arranged on the top of the conveying mechanism and is used to label the goods; The transmission mechanism comprises a transmission motor (25), the transmission motor (25) is arranged on the top of a workbench (24), a plurality of fixed plates (26) are fixedly connected to the top of the workbench (24), two transmission wheels (27) are embedded between the plurality of fixed plates (26), and transmission shafts (28) are fixedly sleeved on the outer sides of the two transmission wheels (27), one of the transmission shafts (28) is fixedly connected to the output end of the transmission motor (25).
7. An intelligent logistics order management system according to claim 6, characterized in that: The conveying mechanism also includes a conveyor belt (29), the conveyor belt (29) is sleeved on the outside of two transmission wheels (27), the two transmission wheels (27) are connected by driving through the conveyor belt (29), the top of the workbench (24) is fixedly connected to two connecting rods (30), the tops of the two connecting rods (30) are fixedly connected to baffles (31), and the baffles (31) are arranged between the conveyor belts (29).
8. The intelligent logistics order management system according to claim 7 is characterized by: The labeling mechanism comprises two support rods (32), the two support rods (32) are both arranged at the rear side of the conveyor belt (29), the top ends of the two support rods (32) are fixedly connected with a top plate (33), the front ends of the two top plates (33) are fixedly connected with a positioning ring (34), the tops of the two top plates (33) are both fixedly connected with a fixing rod (35), the tops of the two fixing rods (35) are fixedly connected with a supporting plate (36), the top of the supporting plate (36) is provided with a driving motor (37), the output end of the driving motor (37) is fixedly connected with a transmission rod (38), and the transmission rod (38) is movably connected to the supporting plate (36) through a rolling bearing.
9. The intelligent logistics order management system according to claim 8, characterized in that: The labeling mechanism further comprises a circular plate (39), wherein the circular plate (39) is fixedly connected to the front end of the transmission rod (38), a circular rod (40) is fixedly connected to the front side of the circular plate (39), a sliding track (41) is sleeved on the outer side of the circular rod (40), the circular rod (40) slides with the sliding track (41), a blocking block (42) is fixedly connected to the outer side of the circular rod (40), the blocking block (42) is arranged on one side of the sliding track (41), a lifting plate (43) is fixedly connected to the bottom of the sliding track (41), a square rod (44) is fixedly connected to the bottom of the lifting plate (43), the bottom end of the square rod (44) extends to the bottom of the positioning ring (34), the bottom end of the square rod (44) is fixedly connected to the labeling plate (45), a spring (46) is sleeved on the outer side of the square rod (44), and the spring (46) is arranged between the positioning ring (34) and the lifting plate (43).
10. An intelligent logistics order management method, characterized by: The following steps are involved: S1: The logistics order intelligent management system (1) controls the normal order receiving system (2) and the abnormal order detection system (3) to detect normal and abnormal orders. The normal order receiving system (2) controls the network multi-platform order receiving system (4) to receive orders from multiple platforms. After receiving, it controls the goods automatic matching system (5) to automatically match different types of goods to facilitate the next step of distribution. After automatic matching, it controls the goods outbound scanning system (6) to work. The goods outbound scanning system (6) works. The goods are shipped out of the warehouse and their information is scanned. After the scanning, the goods directional mailing system (7) is controlled to carry out directional mailing logistics in multiple regions for the scanned goods. The abnormal order detection system (3) controls the blacklist user automatic identification system (8) to automatically identify the blacklist users in multiple network platforms, and further identify and analyze the order information of the blacklist users. Then, the goods information labeling system (9) is operated to label the surface of the logistics goods. After the labeling, the product after-sales processing system (10) is operated to carry out after-sales processing of the shipped products. S2: The network multi-platform order receiving system (4) controls the operation of the platform single order receiving system (11) and the platform multiple order receiving system (12), so that the system analyzes and detects the single or multiple order situations to prevent the occurrence of fake orders. After the order is received, the order information classification system (13) is controlled to classify the orders of the same type. After classification, the same type of goods classification system (14) is controlled to classify the same type of goods in the distribution warehouse. S3: The goods automatic matching system (5) controls the clothing product automatic matching system (15) to automatically match clothing products, and controls the household product automatic matching system (16) to automatically match different household products, and then controls the food goods automatic matching system (17) to automatically match the ordered food goods, and finally controls the animal and plant product automatic matching system (18) to automatically match and protect the ordered animals or plants, etc., to prevent them from being damaged during mailing; S4: The cargo outbound scanning system (6) controls the fragile cargo outbound protection system (19) to operate, and performs outbound protection work on the fragile cargo, and then controls the liquid cargo outbound sealing system (20) to operate, and performs sealing protection on the liquid cargo outbound, to prevent the liquid from leaking; S5: The product after-sales processing system (10) controls the product return and exchange processing system (21) to process the returned products of the purchaser, and at the same time controls the product user evaluation reply system (22) to automatically reply to the purchaser's evaluation. Finally, the secondary processing system works through the returned products, and the products with quality problems and those without quality problems are classified and processed to reduce the loss of profits.