OTN-borne camera service network fault tracing method and system

By collecting NCE network management alarm data in real time, detecting optical power and network accessibility of CPE equipment, and connecting to the video management platform, the precise positioning and rapid handling of network faults of OTN bearer camera video surveillance service is achieved, and troubleshooting in the existing technology is solved Time-consuming and labor-intensive, difficult positioning and other issues.

CN119484804AActive Publication Date: 2025-02-18CHINA COMM SERVICE APPL & SOLUTION TECH CO LTD
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Patent Information

Application Number
CN202411501779.5
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-10-25
Publication Date
2025-02-18
Estimated Expiration
2044-10-25

AI Technical Summary

Technical Problem

The network troubleshooting of video surveillance services carried by the existing OTN has problems such as cumbersome operation, difficult performance and fault location, inability to judge all aspects and multiple angles, and data opaqueness, which leads to time-consuming and labor-intensive troubleshooting and untimely recovery of services.

Method used

Through the syslog protocol, the alarm data of NCE network management is collected in real time, the optical power of the CPE device is detected, the network accessibility detection is carried out, and the video management platform is connected to the online status of the camera IP address in real time to realize fault traceability.

Benefits of technology

It realizes accurate positioning of fault points, quickly improves fault handling efficiency, shortens fault positioning timeliness, improves fault positioning accuracy, and converts complex diagnostic processes into systematization and automation, saving manpower.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention discloses an OTN-borne camera service network fault tracing method and system, and the method comprises the steps: collecting alarm data of an NCE network manager in real time through a syslog protocol, and returning a corresponding diagnosis conclusion according to the type of the alarm data if the alarm data which is not cleared exists; detecting the light receiving power of the CPE equipment in real time through docking an NCE network manager, and if the light receiving power of the CPE equipment is abnormal, returning a diagnosis conclusion of the fault of the in-station tail fiber optical module of the local side equipment; and performing network accessibility detection through the Ping command and the IP address of the ping camera, and if the network is not accessible, returning a diagnosis conclusion that the IP address of the camera is not accessible. And docking a video management platform, and detecting and querying online state data of the IP address of the camera in the video management platform in real time. According to the invention, end-to-end link real-time fault diagnosis of camera equipment is realized, the positioning efficiency and precision of camera video monitoring service faults are remarkably improved, and the real-time performance, comprehensiveness and accuracy of network fault diagnosis are effectively improved.
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Description

Technical Field

[0001] The present invention belongs to the technical field of camera network fault location, and in particular relates to a method and system for tracing camera service network faults carried by OTN. Background Art

[0002] OTN (Optical Transport Network) is a high-speed, high-capacity, flexible and reliable communication network based on optical transmission technology. OTN transmission technology is widely used in mobile networks and can meet the needs of mobile networks for high capacity, low latency, high reliability and multi-service support. Figure 2 As shown in the figure, to further improve the user experience of video surveillance services, the OptiX OSN9600 M24 can be used as the core and the OptiX OSN 1800 V Pro can be used for core and backbone networking to build a dedicated network for video surveillance.

[0003] In the same service-carrying network, once the core equipment, transmission equipment, optical cables, local equipment, etc. fail, the surveillance camera service will be interrupted, and troubleshooting will be required. With the continuous expansion of monitoring points and scenes, troubleshooting will become more complicated, requiring higher professionalism from troubleshooters and taking longer time.

[0004] The existing troubleshooting method is: business maintenance personnel go to the camera point to check the power supply and network connection; the central office maintenance personnel check whether the central office terminal equipment is powered off and the network connection; the transmission network maintenance personnel check whether the optical cable is disconnected; the NCE network management monitoring personnel check the transmission equipment alarm and CPE equipment alarm. The existing troubleshooting involves multiple professionals and multiple personnel on-site inspections, which is time-consuming and laborious. The troubleshooting is very untimely and the service cannot be restored for a long time.

[0005] In summary, the current network troubleshooting of camera video surveillance services carried by the Optical Transport Network (OTN) mainly has the following problems: ① There are many systems and the operations are complicated: there are video management platforms and resource systems on the front end, and NCE network management on the back end network side; once a failure occurs, it is necessary to coordinate multiple people to log in to multiple systems separately to perform multi-angle data fault diagnosis.

[0006] ② Difficulty in performance and fault location: There are many systems involved in the front-end and back-end, as well as many network elements and personnel. Performance degradation or failure may occur in each link of the end-to-end link, making it difficult to quickly and accurately locate the fault point in real time.

[0007] ③ Fault diagnosis cannot be comprehensive and multi-angle: Because there are many front-end and back-end systems and network elements, there are many factors that affect customer-perceived performance and faults, and it is impossible to locate the fault from all angles.

[0008] ④ Data opacity: Operation and maintenance, installation and maintenance, customer managers, etc. often do not have data query permissions for the various back-end systems on the network side. Back-end personnel are required to cooperate with support queries and then provide feedback, which is not conducive to real-time troubleshooting and handling of faults on site. Summary of the invention

[0009] The purpose of the present invention is to provide a method and system for tracing network faults of camera services carried by OTN, aiming to solve the above-mentioned problems.

[0010] The present invention is mainly achieved through the following technical solutions: A method for tracing a network fault of a camera service carried by an OTN includes the following steps: Step S1: Collect the alarm data of the NCE network management in real time through the syslog protocol. If there is any uncleared alarm data, return the corresponding diagnosis conclusion according to the type of the alarm data, otherwise go to step S2; Step S2: The receiving optical power of the CPE device is detected in real time by connecting to the NCE network management. If the receiving optical power of the CPE device is normal, the process proceeds to step S3. Otherwise, the diagnosis conclusion of the failure of the pigtail fiber\optical module in the CPE station of the central office equipment is returned. Step S3: Perform network accessibility detection by using the Ping command and pinging the camera IP address. If the network is accessible, proceed to step S4, otherwise return a diagnostic conclusion that the camera IP address is unreachable; Step S4: Connect to the video management platform, and check and query the online status data of the camera IP address in the video management platform in real time. If it is online, return the diagnosis conclusion that all indicators are normal, otherwise return the diagnosis conclusion that the camera is not online in the video management platform.

[0011] In order to better implement the present invention, further, in the step S1, the alarm data includes alarm data with alarm titles NE_NOT_LOGIN and R_LOS and BD_STATUS or ETH_LOS or ETH_LINK_DOWN, the alarm data with alarm title NE_NOT_LOGIN is used to determine whether the OSN 1800 device is offline, the alarm data with alarm title R_LOS is used to determine whether the link between 1800 and 1800 transmission devices is interrupted, and the alarm data with alarm title BD_STATUS or ETH_LOS or ETH_LINK_DOWN is used to determine whether the CPE device is offline or the terminal fiber pigtail is interrupted.

[0012] In order to better implement the present invention, further, in the step S1, according to the unique identifier of the NCE network management and the 1800 local device, the alarm data with the alarm title NE_NOT_LOGIN is queried; according to the unique identifier of the NCE network management and the 1800 opposite device, the alarm data with the alarm title R_LOS is queried; according to the unique identifier of the NCE network management, the 1800 local device and the CPE device, the alarm data with the alarm title BD_STATUS or ETH_LOS or ETH_LINK_DOWN is queried.

[0013] In order to better implement the present invention, further, in the step S2, the data of the received optical power of the CPE device is queried according to the unique identifiers of the NCE network management, the 1800 local device, and the CPE device.

[0014] In order to better implement the present invention, further, if the received optical power of the CPE device is -60dbm, a diagnosis conclusion of a pigtail\optical module failure in the central office device CPE station is returned.

[0015] In order to better implement the present invention, further, in the step S1, according to the IP of the camera, the CPE terminal information, 1800 device information, NCE network management information and video management platform information where the device is installed are queried in the resource system; the CPE terminal information includes the CPE name, unique identifier, port number, slot number, 1800 name and 1800 port number; the 1800 device information includes the 1800 device IP, unique identifier, manufacturer, model, NCE network management, local device information and opposite device information; the NCE network management information includes the unique identifier, manufacturer, syslog protocol and syslog alarm collection IP address; the video management platform information includes the platform address and protocol information.

[0016] The present invention is mainly achieved through the following technical solutions: A camera service network fault tracing system carried by OTN is based on the above-mentioned camera service network fault tracing method carried by OTN, and includes a data acquisition module and an alarm data diagnosis module, a CPE device light receiving diagnosis module, a camera IP address diagnosis module and a platform online diagnosis module which are arranged in sequence from front to back; The data acquisition module is used to query the CPE terminal information, 1800 device information, NCE network management information and video management platform information where the device is installed in the resource system according to the IP of the camera; the alarm data diagnosis module is used to perform fault diagnosis based on uncleared alarm data; the CPE device light receiving diagnosis module is used to diagnose whether the local device CPE has an in-site fiber optic cable\optical module failure by detecting the light receiving power of the CPE device; the camera IP address diagnosis module is used to perform network accessibility detection by using the Ping command and pinging the camera IP address; the platform online diagnosis module is used to detect and query the online status of the camera IP address in the video management platform.

[0017] The beneficial effects of the present invention are as follows: The present invention uses IT means to connect multiple system interfaces and solidify the diagnostic process for the location analysis process of camera faults, and based on CPE terminal information, 1800 equipment information, NCE network management information and video management platform information, realizes the fault diagnosis of monitoring video services carried by the transmission OTN optical network. The present invention connects the interfaces between systems, strengthens the linkage between the front and back ends, forms a fault diagnosis that integrates query, analysis and positioning, realizes the precise positioning of the fault point, and quickly improves the efficiency of fault handling. The present invention uses IT means to solidify the process to realize fault troubleshooting, without arranging personnel to go to the scene for fault troubleshooting, which greatly saves manpower and can quickly complete the precise positioning of the optical transmission network-borne camera video monitoring service fault within a few seconds.

[0018] The present invention effectively shortens the time for fault location: through one-click fault diagnosis, the fault location of the surveillance camera can be quickly realized within a few seconds, greatly shortening the time for fault location. The present invention effectively improves the accuracy of fault location: through the unique identification data of the NCE network management, resource system, and video management platform, the fault point can be accurately located according to the real-time alarm data and logical judgment. The present invention converts the complex diagnostic process into a systematized and automated one: through the IT solidified diagnostic process, the automation of fault location can be realized, without the need for front-end and back-end personnel to log in to multiple systems and maintenance personnel to go to the site for troubleshooting. The present invention significantly improves the efficiency and accuracy of locating faults of camera video surveillance services carried by the OTN optical transmission network, ultimately bringing higher customer satisfaction and a more stable network environment. BRIEF DESCRIPTION OF THE DRAWINGS

[0019] Figure 1 It is a flow chart of the method for tracing the network fault of the camera service carried by OTN of the present invention; Figure 2 Schematic diagram of the networking structure of a dedicated network for video surveillance. DETAILED DESCRIPTION

[0020] Embodiment 1: A method for tracing the source of a camera service network fault carried by OTN, such as Figure 1 As shown, the following steps are included: (1) Query the basic resource information of the NCE network management, 1800 equipment and CPE terminal to which the camera IP address belongs; NCE refers to the Network Cloud Platform Control and Management System, which is a network management system based on cloud computing architecture. NCE is one of the important tools for enterprises and organizations to achieve digital transformation. It can manage and monitor enterprise network resources in an all-round way through the network cloud platform, improve network reliability and security, and improve the efficiency and operation level of enterprise networks.

[0021] CPE is an acronym for Customer Premise(s) Equipment and refers to any connected device used to access the Internet or generally services on a provider's network, whether directly or indirectly connected to that network. The CPE will be on the customer side of the network and can be the demarcation point between the provider's network (WAN) and the customer's home network or (LAN).

[0022] OptiX OSN 1800 is a high-performance, highly integrated optical transmission platform launched by Huawei.

[0023] OptiX OSN 9600 M24 is a new generation of large-capacity, intelligent OTN cross-connect dispatching equipment launched by Huawei.

[0024] (2) Collect NCE network management alarm data in real time through syslog protocol; a. Query the real-time alarm data of the NCE network management to which it belongs, and check whether there is an uncleared NE_NOT_LOGIN alarm on the local end of the 1800. If so, return the diagnosis conclusion that the transmission device 1800 is offline based on the alarm title NE_NOT_LOGIN, and determine whether the OSN 1800 device is offline; b. Query the real-time alarm data of the NCE network management to which it belongs, and check whether there is an uncleared R_LOS alarm on the port of the opposite device that has an optical fiber connection with the 1800 to determine whether the link between the 1800 and the 1800 transmission device is interrupted. If so, return the diagnosis conclusion that the backbone link between the transmission devices 1800 is interrupted according to the alarm title R_LOS; c. Query the real-time alarm data of the NCE network management to check whether there are any uncleared BD_STATUS\ETH_LOS\ETH_LINK_DOWN alarms on the CPE terminals to determine whether the CPE device is offline or the end fiber is disconnected. If so, based on the alarm title BD_STATUS\ETH_LOS\ETH_LINK_DOWN, return the diagnostic conclusion that the local CPE device is offline or the end fiber is disconnected; (3) Query the real-time alarm data of the NCE network management system, and detect the emitting power and receiving power of the CPE equipment in real time. If the receiving power of the CPE equipment is abnormal, the diagnosis conclusion of the fiber pigtail\optical module failure in the CPE station of the central office equipment is returned; (4) Use the Ping command to check in real time whether the IP address of the surveillance camera device is accessible. If it is not accessible, the diagnostic conclusion is returned that the central office device CPE is online and the camera IP address is unreachable. The Ping test (Packet Internet Groper) is a tool used to test network connectivity. It sends an ICMP (Internet Control Message Protocol) echo request to the target host and waits for a response to determine whether the target host is online and measure network latency.

[0025] (5) By connecting to the camera video management platform, it detects in real time whether the camera data configuration is normal and whether the camera is online. If not, it returns the diagnosis conclusion that the central office equipment CPE is online, the camera IP address is accessible on the network, and it is not online on the video platform. Otherwise, it returns the diagnosis conclusion that all indicators of the end-to-end fault one-click diagnosis are normal.

[0026] The video management platform is a management platform system of camera hardware equipment manufacturers. By configuring the IP address and other data of the camera in the platform, the device management function of the surveillance camera is realized; the video of the video surveillance equipment, the online status of the camera and other information can be viewed in real time.

[0027] The present invention is a network fault tracing solution for camera video surveillance services carried by OTN optical transmission networks. It mainly obtains data such as resources, alarms, and optical power performance by connecting multiple system interfaces such as resource systems, NCE network management, and video management platforms, and analyzes the obtained data. In combination with ping detection methods, it realizes end-to-end link real-time fault diagnosis of camera equipment and outputs fault diagnosis conclusions, effectively improving the real-time, comprehensiveness, and accuracy of network fault diagnosis for video surveillance services carried by OTN optical transmission networks.

[0028] Embodiment 2: A method for tracing the network fault of a camera service carried by OTN is based on the existing alarm feature data and camera configuration data of the NCE network management to perform real-time network fault diagnosis on the video surveillance service of the camera carried by OTN, so as to determine the network fault point. Specifically, the following steps are included: A1. Based on the IP of the camera, query the CPE terminal information where the device is installed in the resource system (including CPE name, unique identifier, port number, slot number, 1800 name, 1800 port number, etc.), 1800 device information (including 1800 device IP, unique identifier, manufacturer, model, NCE network management, local device information, peer device information, etc.), NCE network management information (including unique identifier, manufacturer, syslog protocol, syslog alarm collection IP address, etc.), video management platform information (including platform address, protocol information, etc.); A2. According to the unique identifier of the NCE network management and the 1800 local device in A1, check whether the alarm status is the uncleared NE_NOT_LOGIN alarm data; in the interface data, if there is an uncleared record with the alarm title NE_NOT_LOGIN, return the fault diagnosis conclusion and end the fault location process; A3. According to the unique identifiers of the NCE network management and the 1800 peer device in A1, check whether the alarm status is the uncleared R_LOS alarm data; in the interface data, if there is an uncleared record with the alarm title R_LOA, return the fault diagnosis conclusion and end the fault location process; A4. According to the unique identifiers of the NCE network management, 1800 local device, and CPE device in A1, query the BD_STATUS or ETH_LOS or ETH_LINK_DOWN alarm data whose alarm status is not cleared; in the interface data, if there is an uncleared record with the alarm title of BD_STATUS or ETH_LOS or ETH_LINK_DOWN, return the fault diagnosis conclusion and end the fault location process; A5. According to the unique identifiers of the NCE network management, 1800 local device, and CPE device in A1, query the CPE device's received optical power and luminous power data; in the interface data, if the CPE device's received optical power is -60dbm, return the fault diagnosis conclusion and end the fault location process; A6. Ping the camera IP address through the Ping command to detect network accessibility. In the interface data, determine whether the packet loss rate in the characteristic data returned by the ping command is 100%. If yes, return the fault diagnosis conclusion and end the fault location process. A7. According to the video management platform protocol in A1, query the online status data of the camera IP address in the video management platform; in the interface data, determine whether the camera IP address status returned by the interface is online. If it is online, return the diagnosis conclusion that all indicators of the end-to-end fault one-key diagnosis are normal; otherwise, return the diagnosis conclusion that the local equipment CPE is online, the camera IP address is accessible on the network, and it is not online on the video platform.

[0029] The present invention effectively shortens the time for fault location: through one-click fault diagnosis, the fault location of the surveillance camera can be quickly realized within a few seconds, greatly shortening the time for fault location. The present invention effectively improves the accuracy of fault location: through the unique identification data of the NCE network management, resource system, and video management platform, the fault point can be accurately located according to the real-time alarm data and logical judgment. The present invention converts the complex diagnostic process into a systematized and automated one: through the IT solidified diagnostic process, the automation of fault location can be realized, without the need for front-end and back-end personnel to log in to multiple systems and maintenance personnel to go to the site for troubleshooting. The present invention significantly improves the efficiency and accuracy of locating faults of camera video surveillance services carried by the OTN optical transmission network, ultimately bringing higher customer satisfaction and a more stable network environment.

[0030] The above description is only a preferred embodiment of the present invention and does not limit the present invention in any form. Any simple modification or equivalent change made to the above embodiment based on the technical essence of the present invention shall fall within the protection scope of the present invention.

Claims

1. A method for tracing the source of a camera service network fault carried by OTN, characterized in that: The following steps are involved: Step S1: Collect the alarm data of the NCE network management in real time through the syslog protocol. If there is any uncleared alarm data, return the corresponding diagnosis conclusion according to the type of the alarm data, otherwise go to step S2; Step S2: The receiving optical power of the CPE device is detected in real time by connecting to the NCE network management. If the receiving optical power of the CPE device is normal, the process proceeds to step S3. Otherwise, the diagnosis conclusion of the failure of the pigtail fiber\optical module in the CPE station of the central office equipment is returned. Step S3: Perform network accessibility detection by using the Ping command and pinging the camera IP address. If the network is accessible, proceed to step S4, otherwise return a diagnostic conclusion that the camera IP address is unreachable; Step S4: Connect to the video management platform, and check and query the online status data of the camera IP address in the video management platform in real time. If it is online, return the diagnosis conclusion that all indicators are normal, otherwise return the diagnosis conclusion that the camera is not online in the video management platform.

2. According to the method for tracing the source of a camera service network fault carried by OTN in claim 1, it is characterized in that: In the step S1, the alarm data includes alarm data with alarm titles NE_NOT_LOGIN and R_LOS and BD_STATUS or ETH_LOS or ETH_LINK_DOWN. The alarm data with alarm title NE_NOT_LOGIN is used to determine whether the OSN1800 device is offline. The alarm data with alarm title R_LOS is used to determine whether the link between 1800 and 1800 transmission devices is interrupted. The alarm data with alarm title BD_STATUS or ETH_LOS or ETH_LINK_DOWN is used to determine whether the CPE device is offline or the terminal fiber pigtail is interrupted.

3. According to the method for tracing the source of a camera service network fault carried by OTN in claim 2, it is characterized in that: In the step S1, according to the unique identifier of the NCE network management and the 1800 local device, the alarm data with the alarm title NE_NOT_LOGIN is queried; according to the unique identifier of the NCE network management and the 1800 opposite device, the alarm data with the alarm title R_LOS is queried; according to the unique identifier of the NCE network management, the 1800 local device, and the CPE device, the alarm data with the alarm title BD_STATUS or ETH_LOS or ETH_LINK_DOWN is queried.

4. According to the method for tracing the source of a camera service network fault carried by OTN in claim 1, it is characterized in that: In the step S2, the data of the received optical power of the CPE device is queried according to the unique identifiers of the NCE network management, the 1800 local device, and the CPE device.

5. According to the method for tracing the source of a camera service network fault carried by OTN in claim 4, it is characterized in that: If the received optical power of the CPE device is -60dbm, the diagnosis conclusion of the pigtail\optical module failure in the CPE station of the central office device is returned.

6. The method for tracing the network fault of a camera service carried by OTN according to claim 1, characterized in that: In the step S1, according to the IP of the camera, the CPE terminal information, 1800 device information, NCE network management information and video management platform information where the device is installed are queried in the resource system; the CPE terminal information includes the CPE name, unique identifier, port number, slot number, 1800 name and 1800 port number; the 1800 device information includes the 1800 device IP, unique identifier, manufacturer, model, NCE network management, local device information and opposite device information; the NCE network management information includes the unique identifier, manufacturer, syslog protocol and syslog alarm collection IP address; the video management platform information includes the platform address and protocol information.

7. A network fault tracing system for camera services carried by OTN, based on the network fault tracing method for camera services carried by OTN according to any one of claims 1 to 6, characterized in that: It includes a data acquisition module and, from front to back, an alarm data diagnosis module, a CPE device light receiving diagnosis module, a camera IP address diagnosis module, and a platform online diagnosis module; The data acquisition module is used to query the CPE terminal information, 1800 device information, NCE network management information and video management platform information where the device is installed in the resource system according to the IP of the camera; the alarm data diagnosis module is used to perform fault diagnosis based on uncleared alarm data; the CPE device light receiving diagnosis module is used to diagnose whether the local device CPE has an in-site fiber optic cable\optical module failure by detecting the light receiving power of the CPE device; the camera IP address diagnosis module is used to perform network accessibility detection by using the Ping command and pinging the camera IP address; the platform online diagnosis module is used to detect and query the online status of the camera IP address in the video management platform.

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