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1517results about How to "Improve troubleshooting efficiency" patented technology

Fault handling method, device and system based on network function virtualization

ActiveCN104170323AReduce fault correlation processing timeReduce business downtimeData switching networksCorrelation analysisNetwork service
Embodiments of the invention disclose a fault handling method, device and system based on network function virtualization. A fault correlation analysis request of virtualized network service is sent to a first functional entity via a second functional entity, so that the first functional entity can send the fault information of a VNF and the fault information of an NFVI to the second functional entity when detecting that faults exist in the VNF and the NFVI corresponding to a VNF identifier according to the VNF identifier and an NFVI identifier included in the fault correlation analysis request. Therefore, the second functional entity can perform fault correlation analysis on the virtualized network service and the VNF and the NFVI according to the fault information of the VNF and the fault information of the NFVI. The handling time for fault correlation between the virtualized network service and the VNF and the NFVI is shortened and the fault handling efficiency is improved.
Owner:HUAWEI TECH CO LTD

Machine room server remote monitoring method and system

The invention discloses a machine room server remote monitoring method and system. The system comprises a plurality of IP cameras, a switch and a machine room monitoring center, wherein the IP cameras are used for receiving a shooting data acquisition command, and performing shooting on equipment state indicator lights in a machine room to generate a group of modeling image data; and the machine room monitoring center is used for acquiring and saving the group of modeling image data in advance, controlling each IP camera to perform shooting on server cabinets monitored by each IP camera according to a set shooting data sampling period, acquiring a group of real-time image data, comparing the chromatic value of each equipment state indicator light in the group of real-time image data with the chromatic values of corresponding equipment state indicator lights in the saved modeling image data one by one, checking abnormal servers in the machine room according to comparison results, and executing alarming. Through adoption of the machine room server remote monitoring method and system, accurate history image data which can be inquired is provided in order to perform server fault analysis and processing, and the server fault checking efficiency can be increased greatly.
Owner:SHENZHEN INFOTECH TECH

System and method for remote monitoring elevator base on wireless network

The invention discloses an elevator remote monitor system and method based on wireless network. The system includes: an elevator data field collection device independent with an elevator control system, a monitor platform and a monitor terminal, the elevator data field collection device is composed of a carriage top data collection device and a control board data collector which are communicated with each other. The method includes: the monitor terminal sends a request to the monitor platform for acquiring the elevator data; the monitor platform sends the request to the elevator data field collection device through the wireless communication network; the elevator data field collection device sends the elevator field data to the monitor platform through the wireless communication network; the monitor platform sends data to the monitor terminal through internet; when the elevator breaks down, the monitor platform sends data to the monitor terminal and the hand-held or vehicle-mounted interface device. The field data of the elevator can be directly acquired on internet according to the invention, thereby the remote monitor and management of the elevator are realized, without the limitation of the field wiring and elevator space position.
Owner:建研机械检验检测(北京)有限公司 +2

Method for starting test network element to locate and remove faults in NFV platform

The invention discloses a method for starting a test network element to locate and remove faults in an NFV platform, and relates to the field of VNF. The method comprises the following steps: firstlypredetermining multiple NFF image templates for troubleshooting; selecting the NFF image templates and starting parameters according to fault pre-judgment, and then manually pre-judging or pre-judgingby the information collected by MANO; on the basis of the troubleshooting, judging whether an iteration mod is needed to further check whether the fault is a problem caused by many reasons; and finally reporting a troubleshooting result and releasing resources used in the troubleshooting process. The manual or upper layer MANO reference fault expression is imported, and the test network element is automatically started to detect and remove faults, thereby greatly reducing the troubleshooting efficiency and saving the locating time of network elements.
Owner:ZHENGZHOU YUNHAI INFORMATION TECH CO LTD

Power distribution network line fault on-line monitoring and alarming system

The invention discloses a power distribution network line fault on-line monitoring and alarming system. The system includes a fault positioning software system and a power distribution line fault indicator. The fault positioning software system and the power distribution line fault indicator cooperate. The fault positioning software system includes an intrastation grounding line selection apparatus, a communication front-end processor, an injection signal source and an aerial conductor line fault positioning main station monitoring system. The grounding line selection apparatus and the injection signal source serve to perform single phase grounding fault positioning. The power distribution line fault indicator and a data acquisition concentrator are outrastation apparatuses. The data acquisition concentrator and the power distribution fault indicator form a subnetwork. Among the subnetworks, a monitoring system for a line via the intrastation communication front-end processor is constituted. The fault positioning software system and the power distribution line fault indicator communicate by using cascade via radio frequency. According to the invention, with the cooperation between the fault position software system on a fault line selection host computer and the power distribution fault indicator which has communication function on the line, information which indicates the position and time of the fault can be displayed within minutes of the occurrence of the fault on a geographic information system map of a monitoring center, which facilitates maintenance personnel to head to the site of the fault, eliminate the fault and increase reliability of power supply.
Owner:JIANGSU ANFANG ELECTRIC POWER TECH

Construction method of knowledge graph library for network fault analysis and application thereof

The invention discloses a construction method of a knowledge graph library for network fault analysis and application thereof, and relates to the technical field of network communication. The method comprises: using an intelligent method to carry out data acquisition on communication network data; constructing ontology libraries in different fields, constructing a global ontology library by adopting a data fusion and mapping technology according to the ontology libraries in different fields, and finally constructing a knowledge map library with consistent semantic relationships of various datasources through entity alignment, entity linking and knowledge calculation in sequence. The constructed knowledge graph library is used for retrieving possible reasons for causing the network fault,suggestions of a fault solution are provided for a user, rapid positioning and solution of the network fault are facilitated, the fault processing efficiency is improved, and meanwhile the influence of human factors is reduced.
Owner:WUHAN FIBERHOME TECHNICAL SERVICES CO LTD

Worker dispatching method and device for fault repair

The embodiment of the invention provides a worker dispatching method and device for fault repair. The method comprises steps of: obtaining fault reporting information including a fault location and fault information; determining worker dispatching factors according to the fault location and the fault information, wherein the worker dispatching factors are factors that affect the fault repair, and include first repair time, the level of a repair task and the idle degrees of repair workers, and the first repair time is the time required by the repair worker to reach the fault location; and finally, determining the repair worker to reach the fault location for repair according to the first repair time, the level of the repair task and the idle degrees of the repair workers. In the embodiment of the invention, respective worker dispatching factors that affect the fault repair are determined according to the fault location and the fault information, and then a worker is dispatched by comprehensively considering the respective worker dispatching factors rather than just the distance. A worker dispatching result more satisfies the actual situation of the fault so as to improve fault processing efficiency.
Owner:QINGDAO HISENSE TRANS TECH

Method for remotely monitoring and predicting fault of forklift loader

The invention provides a method for remotely monitoring and predicting the fault of a forklift loader. A pressure sensor, a temperature sensor, a vibration sensor, and a current / voltage sensor are installed on corresponding components of the forklift loader. A vehicular smart terminal acquires the status data of the corresponding sensors of the components and is proactively connected with a data center server. The data center server performs data interaction and instruction communication with the vehicular smart terminal via the Internet and stores acquired data in a corresponding data table. A data center monitor program periodically scans and compares historical data samples in a database, checks whether a fault exists in combination with an equipment maintenance log and component fatigue information, predicts components possibly generating faults, communicates with a user if finding out a abnormal condition, guides a forklift loader driver to troubleshooting the faults, prepares spare components and makes maintenance preparation, shortens detection, component preparation, transport, and maintenance time consumed between a shutdown caused by the faults and a restart as much as possible, and decreases losses caused by the faults.
Owner:FUJIAN UNIV OF TECH

Network monitoring method and system thereof

The invention discloses a network monitoring method and a network monitoring system to solve the problems that the processes for performing analysis and fault elimination in the current network optimization and fault treatment flows have low real-time, poor accuracy and low efficiency. The network monitoring method provided by the invention comprises the following steps that: a network side receives session information reported by each terminal when sessions performed by the terminals respectively have abnormal events; according to the session information reported by a first terminal in the terminals, the network side acquires network side signaling information, which is received and transmitted during the time when the session information reported by the first terminal happens and belongs to corresponding sessions of the terminal, from acquired signaling information received and transmitted by a network side network element; and the network side performs fault analysis according to the session information reported by the first terminal and the acquired network side signaling information.
Owner:CHINA MOBILE GRP BEIJING

Fault diagnosis method, device and server

The invention provides a fault diagnosis method, a fault diagnosis device and a server. The fault diagnosis method comprises the following steps: establishing topology of a network system; obtaining alarm information in a network system; associating the alarm information with nodes in the topology, and determining a fault link; and determining a fault root node in the fault link according to a preset fault probability calculation rule. According to the method, the fault link is determined by associating the alarm information with the topology of the network system, so that the service influence range and degree caused by the alarm can be quickly obtained, the fault root node is determined in the fault link according to the preset rule, the automatic positioning and accurate positioning ofthe fault are realized, and the fault processing efficiency is improved.
Owner:CHINA UNITED NETWORK COMM GRP CO LTD

Abnormal data analysis and fault positioning system of first-aid repair of power distribution network and method

The invention discloses an abnormal data analysis and fault positioning system of first-aid repair of a power distribution network and a method. The system comprises a power distribution network first-aid repair command platform which is connected with an intelligent public transformation monitoring system, an intelligent comprehensive leakage protector power distribution automation system, a 95598 system, an onsite line patrol monitoring device and an electricity utilization information acquisition system. The power distribution network first-aid repair command platform is used for distributing unique ID numbers to the power distribution automation system, the 95598 system, the onsite line patrol monitoring device and the electricity utilization information acquisition system respectively. Attributes of fault positioning schemes are gathered according to the fault positioning schemes, and each ID number is bonded a matched fault positioning scheme in the corresponding fault positioning scheme. Information transmitted by the power distribution automation system, the 95598 system, the onsite line patrol monitoring device and the electricity utilization information acquisition system are received and associated with corresponding ID numbers for classified storage. Fault positioning is performed on the information with the same ID numbers and positioning results are output.
Owner:STATE GRID SHANDONG ELECTRIC POWER +2

Monitoring and operation managing system

The invention discloses a monitoring and operation managing system belonging to the technical field of network monitoring and managing. In the prior art, a network monitoring system is irrelevant to the maintenance and the management of a network, the network monitoring system can discover abnormal conditions in the operation of a network system in time, but can not provide a solution, and the maintenance of the network is manually finished by technical personnel depending on experience. The system is realized in such a way that a relation is established between an operation managing system and a network monitoring system, when the operation managing system informs the operation managing system while discovering a fault, thus the operation managing system can simultaneously give out a solution for the fault. The system ensures that the network monitoring system provides the solution for the fault while discovering problems and alarming and controls loss and influence caused by the fault to be in a minimum range, thereby improving the efficiency of fault elimination of the network monitoring system and reducing the manual dependence to managerial staff.
Owner:CHINA DIGITAL VIDEO BEIJING

Method and system for judging fault of network element

The invention relates to the wireless network technology, in particular to a method for judging a fault of a network element. The method for judging the fault of the network element comprises the steps of S1, collecting alarm information of the network element according to a preset time period; S2, obtaining unhandled alarm information according to alarm handling zone bits; S3, grouping the unhandled alarm information according to an ID of the network element, analyzing the unhandled alarm information, and determining the type of the fault of the network element; S4, carrying out fault prejudgment based on historical fault information if the type of the fault of the network element cannot be determined, and determining the log extraction type; S5, having access to the network element according to the log extraction type to obtain logs of the network element; S6, carrying out fault analysis according to the logs of the network element, comparing the fault analysis result and the fault prejudgment result, marking the alarm handling zone bits of the alarm information to be handled if the fault analysis result and the fault prejudgment result are consistent, modifying the fault prejudgment result to be the fault analysis result if the fault analysis result and the fault prejudgment result are not consistent, and marking the alarm handling zone bits to be handled. Due to the fact that fault prejudgment is carried out on an alarm of the network element, fault removal efficiency can be improved, and manpower can be saved.
Owner:DATANG MOBILE COMM EQUIP CO LTD

Running state monitoring and failure diagnosis method for tobacco logistics system

ActiveCN104267711ATroubleshoot diagnostic issuesSolve information interactionElectric testing/monitoringLogisticsLogistics managementData acquisition
The invention discloses a running state monitoring and failure diagnosis method for a tobacco logistics system. The method comprises the following steps: (1) acquiring the whole running state information of the logistics system in real time on line through a data acquisition system; (2) remotely monitoring the state of common logistics system equipment in real time, and performing failure diagnosis; (3) firstly, determining various combination modes of the failure reasons of each key logistics equipment, and secondly, inputting a diagnosis rule into an SQL (Structured Query Language) database of a failure diagnosis server, wherein the diagnosis rule serves as the source of a failure experience knowledge base; (4) storing failure result information which is obtained by automatic diagnosis through the failure diagnosis server and serves as alarm information into a failure alarm record base, triggering a wireless alarm module, and informing an on-duty equipment maintainer of failure information immediately in a short message mode. According to the method, the failure burst rate of the tobacco logistics system is effectively reduced, the failure maintenance efficiency is improved, and the equipment maintenance cost is reduced.
Owner:CHINA TOBACCO SICHUAN IND CO LTD

Method and device for diagnosing faults of multi-mode flight control system

ActiveCN102707708ARealize online adaptive updateSolve huge problemsElectric testing/monitoringFault modelMultiple fault
The invention provides a method for diagnosing faults of a multi-model flight control system based on expected model expansion, comprising the following steps: making a statistic of various faults of the flight control system, and building a basic model collection; forecasting the probability of the multiple fault models at the current time, and building an expected model collection; combining the basic model collection with the expected model collection to build a fault model collection at the current time; filtering each fault model in the model collection at the current time, and updating the probability; if the probability of certain fault model in the model collection at the current time is more than or equal to the preset probability threshold value, judging that the flight control system has the fault corresponding to the fault model. The invention further provides a device for diagnosing the faults of the multi-model flight control system based on expected model expansion, comprising a basic model collection building module, an expected model collection building module, a model collection at the current time building module, a filtering and probability updating module and a fault judging module. The invention further provides a flight control system.
Owner:TSINGHUA UNIV

Method for equipment to request assistance, method for responding to equipment assistance request, and apparatuses

ActiveCN105182828ASave the process of manual intervention in the middleEasy TroubleshootingProgramme control in sequence/logic controllersAmbient dataComputer science
The invention provides a method for equipment to request assistance, a method for responding to an equipment assistance request, and apparatuses; the method for equipment to request assistance comprises the following steps: carrying out equipment fault detection or equipment environment detection by using the first equipment; processing detected equipment fault data or equipment environment data, and determining whether assistance of the second equipment is needed or not; and if yes, sending an assistance request to the second equipment. Based on equipment fault detection or environment detection, if the detection result shows that other equipment assistances are needed, the assistance request can be automatically sent, thus simplifying equipment fault processing, and greatly improving equipment problems solving efficiency. The method for responding to equipment assistance request comprises the following steps: the second equipment receives the assistance request sent by the first equipment; the second equipment determines whether to execute the assistance request or not; and the second equipment responds to the assistance request according to the determination result. The assistance request can be automatically processed without artificial interference or scheduling, thus effectively improving equipment assistance efficiency.
Owner:CLOUDMINDS SHANGHAI ROBOTICS CO LTD

Distribution network repair assistant decision-making and intelligent management and control system

The invention relates to the technical field of distribution network repair, in particular to a distribution network repair assistant decision-making and intelligent management and control system, which comprises a data acquisition module, a data storage module, a fault study and judgment and diagnosis module, a repair dispatching module, and a repair dynamic visualization module. In view of information interaction and integration, the problems of fast and accurate fault positioning, repair resource dispatching optimization and the like can be solved; resources in all aspects are called thoroughly to study distribution network fault intelligent search and positioning, fault repair and recovery technologies, the fault repair time is reasonably arranged, a fault repair strategy and a scheme are scientifically formulated, the fault repair efficiency is improved, the fault repair cost is effectively reduced, a health fault repair comprehensive management system can be established conveniently, and the basic management level of power grid repair and operation are thus improved.
Owner:GUANGXI POWER GRID CO LTD NANNING POWER SUPPLY BUREAU

Automatic selling system

The invention relates to an automatic selling system. The automatic selling system is characterized by comprising multiple vending machines, a goods-replenishing site and a background server, whereinthe vending machines and the goods-replenishing site are both in communication connection with the background server. In the automatic selling system, automatic selling and automatic return goods replenishment can be achieved for the vending machines, and consumed labor resources are effectively reduced.
Owner:福州米鱼信息科技有限公司

Online fault processing method and processing system

InactiveCN107562034AReduce the frequency of intervention and repairImprove troubleshooting efficiencyElectric testing/monitoringComputer scienceTreatment system
The invention discloses an online fault processing method and processing system. The method comprises the following steps: when having an online fault, collecting current device state information on an automated line; according to the current device state information, determining fault type; judging whether the fault type belongs to a severe fault; and if so, recommending an optimal fault reason and solution of the fault type according to preset fault priority, or otherwise, carrying out system automatic reset processing. The method can recommend the optimal fault reason and solution of the fault type, thereby not only reducing intervention and repairing frequency of maintenance personnel, but also improving fault solution efficiency, and realizing a purpose of intelligent fault processing; and the method is simple and easy to realize.
Owner:BORGWARD AUTOMOTIVE CHINA CO LTD

Cable insulation state online automatic monitoring and diagnosis system

The invention provides a cable insulation state online automatic monitoring and diagnosis system. A real-time data acquisition module acquires discharge data of a cable; a data automatic analysis and processing module processes and analyzes the data and calculates earth leakage capacitive reactance and impedance of the cable, expresses change of the cable insulation state through the change trend of earth leakage capacitive reactance and impedance, sets an early warning threshold with an average value obtained through long term of measurement and calculation acting as a reference value and compares a real-time measurement result with the reference value to obtain relative deviation which is compared with the early warning threshold; a change curve drawing module draws a real-time cable insulation change curve so as to obtain a cable insulation change trend curve and draw an impedance change curve; a cable insulation fault early warning module performs early warning; and a database module is used for storing the acquired data and the results of the aforementioned modules. Monitoring and fault diagnosis can be automatically performed so that the aspect of accuracy of cable insulation monitoring and fault line selection can be powerfully and reliably guaranteed.
Owner:国网甘肃省电力公司金昌供电公司 +2

Automatic black broadcast analysis method and intelligent identification device based on multi-attribute analysis

The invention provides an automatic black broadcast analysis method and intelligent identification device based on multi-attribute analysis. The device comprises a monitoring command center and one or more remote monitoring stations, the remote monitoring station receives measurement data of a to-be-measured broadcast signal and uploads the measurement data to the monitoring command center to maintain a monitoring database MDB, meanwhile maintaining a station database SDB by the monitoring command center, and storing the legal station information of the area. According to the method and device, the frequency attributes, geographic position attributes, channel occupancy attributes, launch time rule attributes, bandwidth attributes, polarization manner attributes and voice attributes of frequency points are extracted from the collected measurement data, the validity of the attributes of the frequency points are automatically analyzed, and whether the broadcast signal is a black broadcast signal is comprehensively analyzed. By adoption of the method and device, the working efficiency of signal monitoring and collection in a black broadcast investigation process can be effectively improved, the accuracy of identifying suspected signals is improved, and the black broadcast investigation efficiency is improved.
Owner:国家无线电监测中心

Vehicle diagnostic method and server

An embodiment of the invention discloses a vehicle diagnostic method and a server. The vehicle diagnostic method includes: the server obtains vehicle data detected by a detection terminal through a communication network; the server judges whether vehicles break down according to the obtained vehicle data; the vehicle data are transmitted to the diagnostic terminal if the vehicles break down, and the diagnostic terminal can perform failure diagnosis on the vehicles; the server receives diagnostic results fed back by the diagnostic terminal; the server generates a failure diagnostic report according to the diagnostic results, and the failure diagnostic report is transmitted to a user terminal through the communication network. The server is further provided. By means of the vehicle diagnostic method and the server, users can timely find out failures of the vehicles, and a corresponding failure resolution scheme can be provided for the users.
Owner:LAUNCH TECH CO LTD

Single-phase earth fault direction judgment and processing method of small current grounding system

The invention relates to a single-phase earth fault direction judgment and processing method of a small current grounding system. In terms of a fault direction judgment method, the session which a single-phase fault point belongs to on a main line is judged according to zero-sequence currents, zero-sequence voltage and the included angle relation between the zero-sequence currents and the zero-sequence voltage tested through a section switch on the main line where a single-phase earth fault occurs, the fault session is isolated according to the judgment result, and normal power supply of a non-fault session line is guaranteed to the largest extent. According to the judgment and processing method, the single-phase earth fault session of the main line can be automatically isolated, and power supply reliability of a power distribution network is improved; additionally, according to the single-phase grounding direction judgment method, a main line boundary function is embedded in the section switch of a 10kV feeder line, the range in power failure caused by the single-phase earth fault can be shortened to the largest extent, and accordingly reliability and safety of power supply are improved.
Owner:泉州维盾电气有限公司

Log processing method and log processing electronic equipment

InactiveCN105808414AOvercoming block independent storageOvercoming problems caused byHardware monitoringData miningElectronic equipment
The invention discloses a log processing method and log processing electronic equipment. The method comprises the following steps: when a log processing condition of a preset type is conformed, obtaining target log information corresponding to at least one piece of target service from the log information of each piece of service which is uniformly stored; and carrying out the log processing of the preset type on the target log information. obviously, the multi-service log information is uniformly stored to overcome the problem caused in a way that the log information of each piece of service is independently stored in a partitioning way in the prior art; when a certain API (Application Program Interface) carries out penetration access among different pieces of micro-service, the log information of different pieces of service to which the penetration access relates can be uniformly obtained from the multi-service log information which is uniformly stored, so that the uniform analysis and the quick and accurate error positioning of the log information can be subsequently carried out, debugging efficiency is effectively improved, and convenience is provided for log processing under a micro-service environment.
Owner:LENOVO (BEIJING) CO LTD

Network fault positioning method, related device and computer storage medium

The embodiments of the application disclose a network fault positioning method. The method comprises the following steps that: a network device detects a fault and determines a fault cause; the network device generates a fault packet according to the fault cause, and sends the fault packet to a fault analysis device; and the fault analysis device receives the fault packet sent by the network device, obtains the fault information corresponding to the fault packet, and determines that the network device is a target device if the fault information meets a preset condition. According to the network fault positioning method, a related device, and a computer storage medium, the problems that the positioning is inaccurate, the efficiency is low, and the like when the network fault caused by a spanning tree protocol is artificially analyzed are solved.
Owner:HUAWEI TECH CO LTD

Fault location method and device

The present invention discloses a method and device for fault location. The method includes: obtaining IPTV service monitoring data from a set-top box and / or a service monitoring point preset in an IPTV system; The value locates the fault according to the corresponding relationship, wherein the corresponding relationship is the relationship between the preset parameter value and the occurrence of the fault. Through the present invention, the problem that the fault cannot be located as a whole in the IPTV system is solved, and then it can be achieved. The overall fault location in the IPTV system provides a guaranteed effect for improving the efficiency of fault handling in the IPTV system.
Owner:ZTE CORP

Vehicle fault processing method and device and electric vehicle

The invention provides a vehicle fault processing method and device and an electric vehicle. The vehicle fault processing method comprises the steps of determining a fault grade of the vehicle and a fault processing strategy corresponding to the fault grade according to a target fault of the vehicle, wherein different fault grades correspond to different fault processing strategies; and transmitting first indication information to a user, wherein the first indication information is used for indicating the fault processing strategy corresponding to the fault grade of the vehicle. According to the embodiment of the invention, the different fault processing strategies are indicated for the user according to different fault grades so that the fault processing efficiency is enhanced; and furthermore, a function of intelligently prompting the fault processing strategies is increased for the vehicle, market problem treatment is made more convenient, the user satisfaction degree is increased,and the occurrence probability of traffic accidents is reduced.
Owner:BEIJING ELECTRIC VEHICLE

Power grid inspection method, device and equipment based on artificial intelligence and storage medium

The invention is suitable for the field of artificial intelligence, and provides a power grid inspection method and device based on artificial intelligence, computer equipment and a storage medium, and the method comprises the steps: obtaining a first image; performing feature recognition on the first image through a pre-trained target detection model, detecting whether target features exist in the first image or not, wherein the target features include power part features; if the target feature exists in the first image, calculating position information of the target feature in the first image; calculating pan-tilt control parameters according to the position information of the target features in the first image; and sending the pan-tilt control parameters to a pan-tilt to adjust the poseof the pan-tilt, obtaining a second image through shooting, wherein the second image comprises the target features. The operation amount of an operator and the searching amount of a technician for photos can be reduced, so that the troubleshooting efficiency of the technician is improved.
Owner:QINGYUAN POWER SUPPLY BUREAU OF GUANGDONG POWER GRID CO LTD

Terminal fault processing method, device and system

The invention discloses a terminal fault processing method. The terminal fault processing method comprises the following steps: when detecting a fault by a terminal, acquiring a current fault code according to a preset fault code table; generating fault information according to the fault code; and calling a fault active reporting interface to transmit the fault information, a fault file and identification information of the terminal to a server, so that the server can store the fault information, the fault file and the identification information of the terminal in association, wherein the fault file comprises a log file. The invention further discloses a terminal fault processing device and system. The terminal fault processing method, device and system provided by the invention improve the fault processing efficiency of the terminal.
Owner:SHENZHEN TCL DIGITAL TECH CO LTD

Alarm management method and device, server and storage medium

The embodiment of the invention relates to the field of content distribution networks, and discloses an alarm management method and device, a server and a storage medium. The method comprises the following steps: acquiring monitoring data; wherein the monitoring data types comprise a service data type and an equipment performance monitoring data type; when the collected monitoring data reaches a preset adjustment condition, determining an adjustment strategy of the monitoring data according to a pre-stored monitoring data list, and recording historical data of service data and equipment performance monitoring data with an association relationship in the monitoring data list; and adjusting the alarm threshold of the monitoring data according to the adjustment strategy. The alarm threshold is dynamically updated, and the updated alarm threshold comprehensively considers the actual conditions of the two aspects of the service and the equipment, so that the alarm information is more accurate.
Owner:CHINA MOBILEHANGZHOUINFORMATION TECH CO LTD +1
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