A method and system for processing abnormal bills

A technology of abnormal bills and processing methods, which is applied in the field of communication, can solve problems such as poor handling of abnormal bills, and achieve effective and reliable processing effects

Active Publication Date: 2015-08-19
HANDAN BRANCH OF CHINA MOBILE GRP HEBEI COMPANYLIMITED
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0006] The purpose of the present invention is to propose a method and system for processing abnormal bills in view of the defects in the prior art that the processing effect of abnormal bills is not good

Method used

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  • A method and system for processing abnormal bills
  • A method and system for processing abnormal bills
  • A method and system for processing abnormal bills

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Embodiment Construction

[0078] The preferred embodiments of the present invention will be described below in conjunction with the accompanying drawings. It should be understood that the preferred embodiments described here are only used to illustrate and explain the present invention, and are not intended to limit the present invention.

[0079] method embodiment

[0080] According to an embodiment of the present invention, a method for analyzing abnormal bills is provided. image 3 It is a flow chart of an abnormal bill analysis method according to Embodiment 1 of the present invention, such as image 3 As shown, this embodiment includes:

[0081] Step STEP1: Collection and summary of abnormal bills: Collect abnormal bills generated in the BOSS processing process or abnormal active detection records to generate abnormal bill files, and take abnormal photos according to different abnormal types and different analysis requirements; establish The link with the BOSS network management monitoring sys...

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Abstract

The invention discloses an abnormal bill processing method and system, wherein the method comprises the following steps: (1) collecting abnormal bill files and photographing the collected abnormal bill files; (2) calling an abnormal bill analyzing and processing mechanism according to the abnormal bill files; and (3) analyzing and processing the photographed abnormal bill files according to the abnormal bill analyzing and processing mechanism. The abnormal bill processing method and the system disclosed by the embodiment can trigger an abnormal bill analyzing mechanism in the abnormal bill analyzing and processing mechanism to identify the cause of the abnormity in time, accurately evaluate the effect of the abnormity and effectively and reliably process the abnormal bill.

Description

technical field [0001] The invention relates to a service support technology in the field of communication, in particular to a method and a system for processing abnormal bills. Background technique [0002] In the field of communication technology, communication users will generate a large number of bills in the process of using communication services, and these bills will be transmitted to a BOSS system (Business Operations Support System, business operation support system). During the bill processing process of the BOSS system, many abnormal bills are sometimes generated due to bill exceptions, processing errors, and office data parameter errors generated by various network element devices. The generation of abnormal bills reduces the cost of communication operators The quality of the service provided by the user. [0003] At present, the handling of abnormal bills by various communication operators is different. Most of them monitor the number of bills. If abnormalities...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24H04W24/04
Inventor 陈广霍绍博李惠茹孙文玉姚朋伟韩成军
Owner HANDAN BRANCH OF CHINA MOBILE GRP HEBEI COMPANYLIMITED
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