Mobile communication service end-to-end performance evaluation method and system

Abstract

The invention discloses a mobile communication service end-to-end performance evaluation method and a system. The method comprises the following steps: collecting data of a mobile communication network port; carrying out preprocessing on the collected data and obtaining a key field information database which is needed for the end-to-end performance evaluation index statistics; obtaining MR data and CT data from a measurement report MR system and a call tracking CT system respectively, and according to the information of the MR data, the CT data and key field information database, carrying out index statistics in accordance with a mobile communication service end-to-end performance evaluation index system; and carrying out service performance evaluation according to the statistic mobile communication service end-to-end performance evaluation index. The mobile communication service end-to-end performance evaluation method and the system disclosed by the invention carries out innovation on the performance evaluation method of the mobile communication service by taking a user perception as a basis and the service as an analysis object, so that operators can evaluate the mobile communication service end-to-end performance which reflects the user perception.

Description

technical field [0001] The invention relates to the field of mobile communication, in particular to a mobile communication service end-to-end performance evaluation method and system. Background technique [0002] With the development of communication technology, mobile communication networks can provide users with more and more mobile services and applications, such as MMS, web browsing, WAP (Wireless Application Protocol, wireless application protocol), streaming media, online games, etc. These services It provides mobile operators with a continuously growing source of revenue. Mobile communication services have rapidly changed from a traditional single voice service to a diversified data service, and the traditional network management model has been unable to provide users with high-quality services. [0003] First of all, traditional 2G network optimization methods generally only focus on improving KPIs (Key Performance Indicators, key performance indicators), and mainl...

AI Technical Summary

Problems solved by technology

Mobile communication services have rapidly changed from a traditional single voice service to a diversified data service, and the traditional network management model has been unable to provide users with high-quality services

[0003] First of all, traditional 2G network optimization methods generally only focus on improving KPIs (Key Performance Indicators, key performance indicators), and mainly the KPIs of voice services, it is difficult to evaluate and improve the user perception of data services, especially for a variety of data services. and optimization means

[0004] Secondly, due to the increasingly complex application business in the 3G and 4G era, a good network KPI does not mean a good user perception

Images