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A bus call center system

A technology of call center and bus, applied in the direction of automatic switching office, subscriber special service, branch office equipment, etc., can solve the problems of incomplete call center system, achieve reasonable design, easy inspection and maintenance, and improve work efficiency

Active Publication Date: 2019-05-03
ANHUI FUHUANG TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, there is no perfect call center system on the current bus, which is designed for passengers and drivers to contact the bus service desk in time to solve emergencies on the bus

Method used

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  • A bus call center system
  • A bus call center system
  • A bus call center system

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Embodiment Construction

[0014] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention.

[0015] refer to Figure 1-2 , a bus call center system, comprising a box body 1, a driver end, a passenger end and a background service end, the top of the box body 1 is hinged with a box cover 3, and the top of the box cover 3 is provided with a clasp 4, The front side of the box body 1 is provided with a fingerprint pattern acquisition device 2 that matches the driver's end, and one side of the fingerprint pattern acquisition device 2 is provided with a switch button 7 that matches the passenger end. The bottom of the acquisition device 2 is provided with a sound broadcast port 8, and both sides of the box body 1 are provided with mounting blocks 6, and the box bod...

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Abstract

The present invention discloses a bus call center system. The system comprises a box body, a driver terminal and a passenger terminal. The top end of the box body is hinged with a box cover, and the top end of the box cover is provided with a clasping hand; the front side of the box body is provided with a fingerprint pattern collection device, a switch button is arranged at one side of the fingerprint pattern collection device, and a broadcast port is arranged at the lower portion of the fingerprint pattern collection device; installation blocks are installed at two sides of the box body, the box body is internally provided with a lock body, a master control board, a loudspeaker, a microphone and a wireless emitter, the lock body is matched with the box cover, and the loudspeaker and the microphone are corresponding to the broadcast port. The bus call center system is reasonable in design and simple in operation and is convenient for checking and maintenance of the box body; the installation blocks are configured to facilitate fixedly installing the box body onto the internal wall of the bus so as to facilitate calling of a passenger and a driver in time; the driver terminal and the passenger terminal are separately arranged to effectively ensure the order of the call center system and improve the work efficiency.

Description

technical field [0001] The invention relates to the technical field of safety call systems, in particular to a bus call center system. Background technique [0002] Call centers are also called customer service centers and the like. The early call centers were hotlines and consultation lines, and trained operators were specially trained to answer and deal with various problems of incoming customers, such as consultation, complaints, and suggestions. Call centers have been widely used in municipal, public security, traffic control, postal services, telecommunications, banking, insurance, securities, electric power, IT and TV shopping industries, as well as all large enterprises that need to use telephones for product marketing, service and support. Excellent customer service and support and value-added services are realized, and the service level and operational efficiency of the corresponding industries are greatly improved. And there is no perfect call center system on the...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/51H04M1/667
CPCH04M1/667H04M3/51H04M2203/6054
Inventor 杨劲松程永照魏章亚龚代胜罗静王乐意王晓娟杨善辉黄俊何华环何瑞峰陈姗姗
Owner ANHUI FUHUANG TECH CO LTD
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