111 results about "Service desk" patented technology

The invention discloses a deep sea three-dimensional environment deduction simulation analysis system based on big data, and relates to the technical field of deep sea environment simulation. The visual service desk is in communication connection with a data acquisition and integration module, a deep sea three-dimensional scene modeling module, a rendering optimization module, a deep sea environment analysis module, a marine environment deduction simulation module, a three-dimensional visual display module and a deep sea deduction typical scene roaming module, by integrating multi-source and multi-dimensional deep sea data, a highly realistic deep sea three-dimensional environment model is constructed, the change trend of the deep sea environment can be simulated in real time and the dynamic change of the deep sea environment can be reflected by using a big data processing technology, and a user can visually feel the deep sea landscape through virtual roaming, so that the user experience is improved. The efficiency and safety of deep sea resource development are remarkably improved, and the development cost and risk caused by environment uncertainty are reduced.

The invention relates to an intelligent IT asset management system, and the system comprises a configuration asset management module which is used for automatically collecting IT asset information in a network, building a complete configuration item relation model, and supporting the dependency relation mapping and impact analysis between configuration items; the service desk management module is used for establishing a service catalog, defining a processing flow, response time and a service level protocol, automatically carrying out classification and priority evaluation on the received service requests through an intelligent classification engine, and distributing the service requests to proper processing personnel according to a preset rule; the contract supplier management module is used for full-life-cycle management of suppliers and contracts; the IT service financial module is used for multi-dimensional budget management and fine management of IT cost; and the multi-tenant management module is used for realizing entity separation and authority control. The problems of a traditional IT asset management system in the aspects of asset tracking, service management, cost control and the like are solved, and a set of complete IT service management solution is provided for enterprises.

The invention discloses an intelligent scheduling method based on task optimization. According to the method, firstly, the task load of each time period is predicted through historical data, and then an M / M / c queuing model is established to quantify a task queuing duration expected value as an optimization target. A two-stage optimization strategy is adopted: in the first stage, the optimal number of service desks in each time period is determined by applying dynamic planning, and accurate distribution of human resources is realized; in the second stage, specific employees are distributed to shifts through constraint planning, and meanwhile, complex constraints such as total working time fixing, continuous working duration, shift intervals and skill matching are met. According to the system, a queuing theory, constraint optimization and a prediction model can be combined, and on the premise of ensuring the feasibility of a scheduling scheme, the task processing waiting time is effectively shortened, and the service quality and the human resource utilization rate are improved.

The invention, which belongs to the technical field of traffic organization optimization, discloses a double-end queuing theory-based simulation and optimization method for a passenger area in a transportation junction online-hailing vehicle, comprising the following steps: acquiring a passenger arrival rate, a vehicle arrival rate, a service rate and the number of service desks used in the passenger area in the transportation junction online-hailing vehicle; according to the passenger arrival rate and the vehicle arrival rate, simulating a passenger area on the transportation junction online hailing vehicle through a Markov chain to obtain steady-state probability distribution, and according to the steady-state probability distribution, calculating to obtain an average queuing length of the vehicle and the passenger; the service intensity is calculated according to the dynamic parameters, the service intensity is judged, and the service rate and the number of service desks are adjusted according to the judgment result; the adjusted service rate and the number of service desks are restrained according to the passenger arrival rate and the vehicle arrival rate; and carrying out threshold judgment on the service intensity, and carrying out lag control on the number of the constrained service desks to be started according to a threshold judgment result so as to realize simulation optimization of the passenger area in the transportation junction online hailing car.

The invention discloses a dynamic scheduling method based on a dynamic priority queue and space-time conflict prediction, and relates to the field of conflict prediction and coordinated scheduling. The method comprises the following steps: acquiring information data of a target airport; based on a multi-service desk queuing model, according to airport flight resource data, determining a time-slot-divided take-off and landing queue sequence; based on the conflict prediction model, potential conflict thermodynamic diagram information is predicted according to radar and airport topological data; the conflict prediction model is obtained by training a space-time diagram convolutional network obtained by time sequence modeling based on combination of a diagram convolutional network and a gating cycle unit according to historical radar and airport topological data; determining a scheduling scheme by adopting a mixed integer programming model according to the take-off and landing queue sequence and the potential conflict thermodynamic diagram information; the scheduling scheme is used for scheduling flights in an airport. According to the method and the device, the conflict and collision risk between flights can be effectively reduced while the operation efficiency is improved, and scheduling optimization is realized.

The invention relates to the technical field of self-service libraries, and discloses an artificial intelligence self-service library system which comprises an intelligent borrowing terminal, the output end of the intelligent borrowing terminal is connected with a book management module through a signal, and the output end of the intelligent borrowing terminal is connected with a voice interaction module through a signal. The output end of the intelligent borrowing terminal is in signal connection with a touch screen module, and the output end of the book management module is in signal connection with a reader information management module. The library borrowing and management system solves the problems that an existing library borrowing and management mode mainly depends on manual operation, for example, when a reader borrows books, a worker needs to manually register book information, borrower information and the like in a service desk, and when the book is returned, the mode also needs to manually check book conditions and handle book returning procedures, and on one hand, on the other hand, the manual operation is not needed; the manual operation efficiency is low, the queuing waiting phenomenon is easily caused in the borrowing peak period, and the borrowing experience of readers is greatly influenced.

The embodiment of the invention provides a wireless safety monitoring device and system, and the device comprises a control unit which is connected with a wireless receiving and transmitting unit, a network transmission unit, an expansion unit, and a storage unit, and is used for controlling the units to carry out the coordination work according to a user instruction; the wireless transceiving unit is used for monitoring a wireless signal in the current environment and sending a corresponding interference wireless signal according to an interference signal data model corresponding to the type of the wireless signal under the control of the control unit; the network transmission unit is used for transmitting the wireless signal and the user instruction to a wireless security network service desk to realize interaction with the wireless security network service desk; the expansion unit is used for expanding access interfaces of the wireless signal receiving and transmitting equipment and expanding the types of monitored wireless signals; and the storage unit is used for carrying out data storage on the wireless signals and storing a plurality of interference signal data models corresponding to different wireless signal types.

To automate an operation of inputting information such as customer site information and monthly fees, and to streamline the process of compiling materials.SOLUTION: A system for automating an operation of inputting information such as customer site information and monthly fees, includes: means for receiving an instructions in a desired format through an input of an instruction; means for automatically performing the task of compiling materials based on the input instruction; and means for providing a consultation service by a specialized team.SELECTED DRAWING: Figure 1

The utility model relates to the technical field of fire-fighting equipment, and particularly discloses a flip-up concealed fire-fighting box which comprises a fire-fighting box body, a placing groove is formed in one side of the fire-fighting box body, a service counter is arranged on the other side of the fire-fighting box body, a movable door matched with the placing groove is further arranged on the fire-fighting box body, and the top end of the movable door is hinged to the fire-fighting box body; the storage cabinet further comprises a control mechanism, the control mechanism is installed in the containing groove and connected with the movable door, and the bottom end of the movable door is driven by the control mechanism to rotate around a hinge point to open or close the containing groove. Through the integrated design of the placing groove and the service desk, the original design effect of the service desk can be kept to the maximum extent, through the arrangement of the upward-lifting movable door and the control mechanism, the use space of the emergency fire hydrant can be fully provided, no shielding objects exist on the left side and the right side in actual use, and emergency rescue is greatly facilitated.

The present invention relates to the technical field of waste treatment, and particularly to a multi-monitoring information integration system based on a zero-waste city, including a system input module for preliminary information editing of the zero-waste collaboration platform; a business center for supervising the special waste subsystems, and the special subsystems include the whole-process supervision of general industrial solid waste, the whole-process supervision of hazardous waste, the whole-process supervision of domestic waste, the business closed-loop supervision of construction waste, and the whole-process supervision of agricultural waste; a zero-waste service desk for processing the information of each special subsystem and classifying and storing it in the processing center of the special subsystem; and a zero-waste workbench for overall control and service of the information of each special subsystem of the system, and for collaborating, processing and analyzing the business of the zero-waste service desk. The present invention transforms the zero-waste city management network into a visual application system and provides a means for the zero-waste city operation department to operate and maintain the zero-waste city management network.

The utility model relates to the field of display devices, and discloses an information technology consultation service display device which comprises a top plate, a service desk and a host, electric push rods are fixedly connected to the two sides in the service desk, a fixing plate is fixedly connected to the bottom of the top plate on one side of a display screen, and a human body sensor is fixedly connected to the surface of the fixing plate. One side of the fixing plate is fixedly connected with a display, and one end in the service desk is fixedly connected with a control switch. Through cooperative use of an electric push rod, a top plate, a display screen and a human body sensor, the display screen can be automatically closed after a consultant leaves, waste of electric power resources is avoided, the environment-friendly and energy-saving effects of the device are improved, safety protection can be performed on the display screen and a display when the device is not used, and the display screen is prevented from being damaged when the device is not used. The display screen and the display are damaged due to impact of external force, information technology in the device can be prevented from being stolen, and the safety effect of the device is improved.

The utility model relates to the technical field of service desks, and discloses a movable information consulting service desk which comprises a service desk body, the bottom of the service desk body is fixedly connected with cushion legs, a moving mechanism is arranged in the service desk body, and a lifting mechanism is arranged in the service desk body. The moving mechanism comprises a sliding assembly and a moving assembly, the sliding assembly is arranged in the bottom of the service desk body, and the moving assembly is arranged at the bottom of the sliding assembly. According to the movable service desk for information consultation, the arranged moving mechanism and the sliding plate are slidably connected into the service desk body to limit the clamping base, so that when the clamping base moves downwards to drive the universal wheels to move, the clamping base cannot be separated from the service desk body, the stability of the device in use is guaranteed, meanwhile, a retraction spring is arranged at the top of the sliding plate, and the service desk is convenient to use. And after the sliding plate moves upwards, the sliding plate is automatically lifted and supported, so that the universal wheels cannot automatically fall down after retracting into the service desk main body.

The utility model relates to an air conditioning device integrated with passenger service functions, which comprises an air conditioning unit arranged in a service center and a plurality of cold and hot radiant panels arranged on the periphery of the service center, the air conditioning unit comprises a shell, a double-layer shutter air supply outlet, an air return inlet and a static pressure box, and the shell comprises an outer shell and an inner shell. A surface air cooler, a first silencer, a fan and a second silencer are sequentially arranged in an inner cavity of the inner shell from bottom to top. The cold and hot radiant panels are installed on the sides, close to the air conditioning unit, of the bottoms of the corresponding service desks. The air conditioning unit is installed in the service center, the double-layer shutter air supply outlet and the spherical nozzle are used for blowing air to the lower portion and the upper portion of the service center respectively, the cold and hot radiant panels are arranged on the periphery of the service center, the auxiliary refrigerating / heating function is provided, and therefore the thermal comfort state of workers is effectively improved.

1. Name of the design product: Business Handling Service Desk (M660C). 2. Use of the design product: Applied to places such as subways and stations for self-service ticket purchasing, querying, ticket replenishment, registration, update and other business handling. 3. Design key points of the design product: Lies in the shape. 4. Picture or photo that best shows the design key points: Perspective view.

The utility model relates to the field of rail transit service desks, in particular to a rail transit intelligent customer service desk which comprises a manual ticketing terminal, intelligent ticketing terminals arranged on the two sides of the manual ticketing terminal, an industrial control host, an automatic coin changing device, a coin adding device and a limiting clamping base. The coin adding device further comprises an external locker used for locking the coin adding device. The industrial control host is respectively connected with the automatic coin changing device and the coin adding device; the coin automatic change device is arranged in the intelligent ticketing terminal, and the top of the coin automatic change device is provided with an installation limiting hole. The limiting clamping seat is arranged on the automatic coin changing device, and the coin adding device is detachably arranged on the limiting clamping seat; and the external locker is arranged on the limiting clamping seat, and when the external locker is in a locking state, one end of the external locker is clamped on the mounting limiting hole, and the other end of the external locker is in press fit with the edge of the coin adding device.

The invention discloses an anti-collision electronic information display device which comprises a service desk body, a through opening is formed in the service desk body in a penetrating mode, four supporting legs are fixedly connected to the bottom of the service desk body, a locking universal wheel is installed at the bottom of each supporting leg, two hydraulic rods are fixedly connected to the bottom of the service desk body, and the hydraulic rods are fixedly connected to the bottom of the service desk body. The bottoms of the two hydraulic rods are jointly and fixedly connected with a lifting plate, the bottom of the lifting plate is fixedly connected with a motor, the output end of the motor is fixedly connected with a transmission rod, the transmission rod penetrates through the lifting plate and is rotationally connected with the lifting plate, the top of the transmission rod is fixedly connected with a mounting plate, and two supporting mechanisms are arranged on the mounting plate. The angle and the direction of the display screen are adjusted, so that different use requirements are met; the display screen is hidden below the table body, and anti-collision protection is carried out on the display screen.

The present invention relates to the field of self-service terminals, and specifically discloses an integrated police self-service desktop terminal, including a terminal service desk and a self-service terminal body arranged at the upper end of the terminal service desk, wherein the inner side of the terminal service desk is a hollow structure, and the hollow structure is used to store and hide the self-service terminal body; the upper end of the inner cavity of the terminal service desk and both sides of the entrance and exit are horizontally slidably connected with a shielding plate for shielding the entrance and exit; the inner side of the terminal service desk is provided with a driving mechanism for driving the self-service terminal body to rise and fall and the shielding plate to move horizontally. The integrated police self-service desktop terminal can automatically realize the lifting and hiding of the self-service terminal body and the hiding and covering of the self-service terminal body through the hollow terminal service desk, the entrance and exit, the shielding plate and the driving mechanism, and has a compact structure, which can not only meet the needs of efficient and convenient police services, but also take into account aesthetics, protection and ease of use when not in use.

The invention provides a multifunctional consultation service desk for information technology consultation service, and relates to the technical field of information service equipment.The multifunctional consultation service desk comprises a machine table, the top of the machine table is electrically connected with a displayer, the front face, close to the displayer, of the top of the machine table is electrically connected with a touch screen, and the front face of one side of the displayer is provided with a displayer stain detector; the top of the machine table is embedded with an embedded block, the top of the embedded block is provided with a touch stain detector, the inner side of the embedded block is connected with a turning plate, the bottom end of the turning plate is clamped with a scraper, and each detector is internally provided with a special processing system for processing and detecting whether the cleanliness of the surface of a display or a touch screen is too low or not; when the touch stain detector detects that the surface cleanliness of the touch screen is too low, an electric signal is transmitted to the electric air cylinder, a receiving chip special for receiving is installed at the inner end of the electric air cylinder, the electric air cylinder controls the telescopic rod at the front end to stretch out and draw back circularly after receiving the signal, and when the telescopic rod stretches out and draws back, the turning plate on the inner side scrapes back and forth.

The invention relates to a particle filtering concurrent sampling method and device based on a thread pool and computer equipment. The method comprises the following steps: in an initialization stage, creating a thread pool and a task queue by a main thread; after initialization is completed, a plurality of calculation tasks are created by a main thread, the calculation tasks, task queues and threads are abstracted into a multi-service-desk single-queue queuing system which is described in a normative and formalized mode by adopting a discrete event system, and the multi-service-desk single-queue queuing system is based on the states of calculation task queues and thread request queues in the task queues. Idle threads are dynamically dispatched and allocated to execute the calculation tasks, and concurrent execution of the calculation tasks is achieved; wherein the calculation task is a particle filtering sampling task in microscopic simulation. According to the method, the execution efficiency of particle filtering sampling and the operation efficiency of microscopic simulation are improved through concurrent execution of calculation tasks, certain resource consumption and calculation amount are reduced, the real-time requirement of dynamic data driving simulation is guaranteed, and therefore better simulation performance is achieved.

The invention relates to the technical field of configuration management databases, in particular to a service and IT resource associated configuration database system and a service desk request method. A configuration database system of a three-layer architecture is designed; a data layer adopts a unified configuration item library to store service configuration items, IT resource configuration items and association relationship data, and an association weight value and an effective time index are introduced; the association layer establishes a bidirectional association model through an association model engine, detects state change and updates the state change by using an automatic discovery module, and presents an association relationship by a topology visualization module; the application layer is provided with a business influence analysis module for calculating the influence degree, providing a priority basis for a service desk linkage module, and realizing rapid matching and scheme generation; through hierarchical design and module cooperation, deep fusion of business and IT resources and intelligent processing of service response are realized.

The invention provides a subway service desk queuing amount calculation method and system, a terminal and a storage medium, and relates to the technical field of data processing, in particular to a subway service desk queuing amount calculation method, which comprises the following steps: initializing the queuing amount of a subway service desk; acquiring first service response time of the subway service desk; judging whether the next service response time of the subway service desk is obtained within a preset time range after the first service response time, if so, adding one to the queuing amount, taking the next service response time as the first service response time, and if not, adding one to the queuing amount, and taking the next service response time as the second service response time; returning to the step of judging whether the next service response time of the subway service desk is obtained or not within the preset time range after the first service response time; and if not, outputting the queuing amount, and then returning to the step of re-executing the initialization of the queuing amount of the subway service desk. According to the invention, the queuing amount of the gate or the ticket vending machine can be accurately calculated.

A thermal serving station for a countertop is a device by which hot or cold locations are built into a countertop to keep food warm or cold. A temperature rated glass plate houses either a heating coil or a refrigerant based refrigeration system is provided and is operated by electric power. Additional components are located in the cabinets below the countertop. Certain areas may provide both heating and cooling depending on the user's needs. Insulation under the countertop protects nearby materials from excessive temperature variations. The device is bordered by a trim ring and provides integral LED lighting as well. The lighting will glow red for a hot area and blue for a cold area. The device is controlled by a digital touch screen or by wireless link to a smart phone thus providing a smooth countertop area.

A telegraph pole tower inspection system based on an unmanned aerial vehicle belongs to the technical field of power grids. The invention aims to solve the problem that the electric energy transmission is influenced by the damage of the current power line tower. A power line tower database is used for storing images of power line towers of different structures at different angles; the unmanned aerial vehicle image acquisition unit and the fault comparison alarm unit are arranged on the unmanned aerial vehicle body; the unmanned aerial vehicle image acquisition unit is used for shooting power line tower images from different angles and transmitting the images to the fault comparison alarm unit; and the fault comparison unit compares the received power line tower image with the image in the power line tower database for fault judgment, and sends an alarm signal to a service desk in a wireless manner when a fault exists. The method is mainly used for motor line tower fault detection.

The utility model relates to the technical field of consultation service desks, and discloses a service desk for question consultation of an electric power system. The bottom face of the isolation glass plate makes contact with the top face of the platform, a first guide rail is slidably arranged at the end of the isolation glass plate, and the bottom end of the first guide rail and the top face of the platform are fixedly installed; wherein the surface of the isolation glass plate is provided with a window; the window adjusting assembly and the isolation glass plate are arranged; and the file position moving assembly is mounted at the top surface position of the platform. The window adjusting assembly comprises an adjusting plate which is slidably arranged on the front face of the isolation glass plate; the bottom end of the second guide rail is fixedly installed on the top face of the platform. And the front surface and the back surface of the platform are arc-shaped. The shielded range of the window can be achieved through the arranged window adjusting assembly, then the size of the window can be changed, adjustment can be conducted according to needs, and convenience is achieved.

To provide a system.SOLUTION: An inquiry-handling workload reduction system comprises a generative AI add-on that generates an answer to a question in a manual such as an operation method in an inquiry-handling task at a service desk.SELECTED DRAWING: Figure 1

The present invention discloses a method, apparatus, device and storage medium for generating a notification policy. The method includes: obtaining first service parameters corresponding to a first service desk, second service parameters corresponding to a second service desk, and the number of people to be notified; determining the number of batches, the number of people corresponding to each batch, and the notification time corresponding to each batch according to the first service parameters corresponding to the first service desk, the second service parameters corresponding to the second service desk, and the number of people to be notified; determining a notification policy according to the notification time corresponding to each batch, the number of people corresponding to each batch, and the number of batches. Through the technical solution of the present invention, the service efficiency and resource utilization rate are improved, the service experience of the service recipient is optimized, and the time required to complete the service is shortened while ensuring the limited service capabilities of the dual service desks.

The invention relates to the technical field of computer performance evaluation, and discloses a three-valued optical computer performance and energy consumption balancing method based on partial synchronous vacation, which introduces a partial service desk synchronous vacation strategy and constructs a three-stage service model comprising task input, core calculation and result output. Key performance indexes such as the average queue length and the average waiting time of each stage are obtained, so that the optimal balance point between the performance and the energy consumption is obtained, and a social utility function comprehensively considering the system performance and the energy consumption is constructed by introducing Nash equilibrium and a social optimal strategy; the three-valued optical computer is controlled to be at an optimal balance point between performance and energy consumption through an operation result, so that low energy consumption is ensured while high performance is achieved.

The present invention discloses a simulation and optimization method for a ride-hailing boarding area at a transportation hub based on a double-ended queuing theory, which belongs to the technical field of traffic organization optimization. The method includes: obtaining the passenger arrival rate, vehicle arrival rate, service rate and number of activated service desks at the ride-hailing boarding area at the transportation hub; simulating the ride-hailing boarding area at the transportation hub through a Markov chain according to the passenger arrival rate and the vehicle arrival rate to obtain a steady-state probability distribution, and calculating the average queue length of vehicles and passengers according to the steady-state probability distribution; calculating the service intensity according to dynamic parameters, judging the service intensity, and adjusting the service rate and the number of activated service desks according to the judgment result; constraining the adjusted service rate and the number of activated service desks according to the passenger arrival rate and the vehicle arrival rate; performing a threshold judgment on the service intensity, and performing a hysteresis control on the constrained number of activated service desks according to the threshold judgment result, so as to realize the simulation optimization of the ride-hailing boarding area at the transportation hub.

The utility model discloses a management consultation self-service table, and relates to the technical field of management consultation tables. The device comprises a supporting body, the top of the supporting body is provided with a code scanner, a scanner and a challenge screen, the front face of the challenge screen is fixedly connected with a camera, the top of the supporting body is provided with a storage groove, the right side of the supporting body is provided with an electronic handwriting assembly, and the bottom of the supporting body is fixedly connected with a supporting column. The bottom of the supporting column is fixedly connected with a rubber pad. By arranging the threaded rod, specifically, the first motor is started to drive the threaded rod during use, so that the translation block is close to the first motor, the translation block drives the first sliding rod to slide, and the second adjusting piece is lifted; and according to the cooperation of a rotating rod III at the center of an adjusting sheet I and an adjusting sheet II and the adjusting sheet I and the adjusting sheet II, a supporting plate I is far away from a bearing plate, and universal wheels are in contact with the ground, so that the equipment is convenient to move.