Queuing method and system based on positioning technology

Abstract

The invention provides a queuing method based on the positioning technology, relating to the field of queueing and the mobile positioning technology. The queuing method comprises the following steps: A, storing the geographic location information corresponding to a queue in advance, wherein the location is the geographic location of a service counter or a business hall at which the service counter locates; B, taking the sole identification number of an MS (mobile station) as a number-extracting basis, allocating the queuing number of the queue in accordance with an application, and storing the association record between the queuing number and the sole identification number of the MS; C. positioning the geographic location of the MS before the queuing number is called; and D, calling the queuing number if the distance between the geographic location of the queue and the geographic location of the MS is in the permitted range. If the MS locates at a position within 200 meters of the business hall at which the queue locates, namely within the permitted range, a client can be confirmed to be in the queuing site basically without positioning the client location accurately. The invention also provides a system realizing the method. The remarkable improvement of the scheme is that: the matured mobile position technology is applied to the queuing field, which not only avoids the dead number effectively and providing convenience to the clients.

Description

Technical field [0001] The invention relates to the field of queuing and to positioning technology. Background technique [0002] At present, the queuing system adopted by banks, public security, telecommunications, hospitals and other industries, when the customer does not want to handle business for some reason, or when the customer leaves the business hall and returns late, these two situations cause the number calling device to call an empty number, resulting in Other waiting customers and staff wasting time. When there are more customers in line, and there are more customers who abandon the line or are late, the problem of wasting time is more prominent. [0003] For the convenience of customers, remote number retrieval is a trend, but remote number retrieval will become more random, and the problem of empty numbers will become more prominent. [0004] The scheme of application number 200710027670.2 (application date 20070424) predicts the time period that can enter t...

AI Technical Summary

Problems solved by technology

This solution allows remote number pick-up, but customers must confirm on-site before their turn, which also increases customer trouble

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