A Segment Interface Program (SIP) is disclosed that enables a user to choose locations in other applications to receive segments, and to mark segments for manual or automatic transmission to those applications. The SIP comprises an Application Interface Program (AIP), a Segment Creator Program (SCP), a Segment Queue Program (SQP), and a Segment Delivery Program (SDP). The SIP accesses a Rules database, a codes database, and a queue database. The AIP enables a user to select a location in an application and assign an application code and a location code to the location. The SCP enables a user to select a segment in a chat transcript, assign an application code and a location code to the segment, and send the segment to the SQP. The SQP receives the segment, assigns a queue number, and places the segment in a queue table. The SDP reads the user code, the application code and, when the application is active, sends the segment to the location in the application with the corresponding code. A single segment may be inserted into an application in multiple locations by creating additional codes for multiple instances of a location.