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Queue number-calling system and method

A queuing system and queuing number technology, which is applied to transmission systems, radio/induction link selection and arrangement, inspection devices, etc., can solve the problems of long waiting time, inconvenience in querying queuing information, and reserving queuing numbers, so as to reduce waiting time. , the effect of improving work efficiency

Inactive Publication Date: 2007-09-12
董崇军
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0019] The purpose of the present invention is to provide a convenient queuing and calling system for customers to solve the problems of long waiting time in the existing system, inconvenient query of queuing information and reservation of queuing numbers

Method used

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  • Queue number-calling system and method

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0046] The existing queuing system (700) is the system shown in Figure 1, which is connected to the queuing server (300) through the Internet (500), and the existing queuing system sends queuing information to the queuing server through the interface unit (600).

[0047]An interface unit, wherein there is a program whose instructions are configured to: provide a call interface for the existing queuing system call of the prior art, and respond to this call, send queuing information to the queuing server through the HTTP protocol; and monitor the queuing server's application queuing When the information about applying for a queuing number arrives, call the corresponding interface of the existing queuing system to obtain the queuing number and return it to the queuing server.

[0048] The queuing server is a network server, which is connected with the SP short message sending system, and the queuing server has a database (400) to assist its storage data. All registered business i...

Embodiment 2

[0060] The existing queuing system (800) is a simple queuing system formed by a PC, which is connected to the queuing server (300) through the Internet (500).

[0061] The interface unit is integrated into the PC, and its instructions are configured to: transmit queuing information to the queuing server through the HTTP protocol.

[0062] The queuing server is a network server, which is connected with the SP short message sending system, and the queuing server has a database (400) to assist its storage data. All registered business information is stored in the queuing server, including the address information of business ID, business name, business PC, and the queuing information of the business is stored. There is a network program on the queuing server, and its instructions are configured to make it have the following functions:

[0063] 1), accept the real-time queuing information that existing queuing system (being PC) transmits by HTTP, store this real-time queuing inform...

Embodiment 3

[0074] The existing queuing system (900) is a simple queuing system composed of a smart phone ("server phone" for short in this embodiment), which is connected to the queuing server through a wireless network and the Internet.

[0075] Server mobile phone, wherein there is a program, its instruction is configured as: 1) generate queuing number, as displaying a button, "generate next queuing number", merchant chooses this button, will generate a queuing number; 2) maintain current queuing number, Display the current queuing number; 3) Generate and maintain queuing information, such as the last generated queuing number, the generation time of each queuing number, and the processing time of each queuing number; 4) Send queuing information to the queuing server through the HTTP protocol; 5) Receive The formatted text message sent by the customer's mobile phone is used for parameter configuration; 6) when the predetermined condition is met, the text message is sent to remind the cus...

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PUM

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Abstract

The invention provides a queuing management system and method, transmitting queuing information to a queuing server or making the queuing server directly obtain the queuing information from the existing queuing system; a user connects to the queuing server by cellphone through wireless netork and Internet and inquires about the queuing information any time and any place, so as to be able to inquire the queuing information in advance and determine whether to go for trade; the user can remotely apply for a queuing number; the user can set prompting conditions so that when the appointed conditions occur, it actively prompt the user. And it can reduce user's waiting time and raise working efficiency.

Description

technical field [0001] The invention relates to a system and method for queuing and calling numbers. And in particular, it relates to a system and method for queuing and calling with the participation of equipment such as mobile phones and the Internet. Background technique [0002] Fig. 1 is the basic structural diagram of present queuing and calling system (the present invention is called for short " existing queuing system "), generally comprises: [0003] Number taking machine (10): it can print the queue number ticket at high speed, and the queue number is not repeated; [0004] Window display terminal (20): display the current queue number of this window; [0005] Teller operator (30): buttons to realize queue number call, queue number recall, queue number call back, interval call after queue number is reserved, queue number transfer between counters, close window or number issuing machine, suspend window service, etc. [0006] Management system (40): connected with...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04Q7/22H04M3/42H04W4/14G07C11/00H04L29/08
Inventor 董崇军
Owner 董崇军
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