Zero queuing system and method

A queuing system and queuing number technology, applied in radio/inductive link selection arrangement, time register, instrument, etc., can solve the problems of long waiting time, querying queuing information, inconvenient reservation of queuing number, etc., to reduce waiting time , the effect of improving work efficiency

Inactive Publication Date: 2006-12-20
董崇军
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0017] The purpose of the present invention is to provide a convenient queuing and calling system for customers to solve the pr

Method used

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  • Zero queuing system and method
  • Zero queuing system and method

Examples

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Embodiment Construction

[0035] The present invention will be further described in detail through specific examples below, but the examples do not limit the present invention.

[0036] The existing queuing system (700) is figure 1 The system shown is connected to the queuing server (300) through the Internet (500), and the existing queuing system sends queuing information to the queuing server through the interface unit (600).

[0037] An interface unit, wherein there is a program whose instructions are configured to: provide a call interface for the existing queuing system call of the prior art, and respond to this call, send queuing information to the queuing server through the HTTP protocol; and monitor the queuing server's application queuing When the information about applying for a queuing number arrives, call the corresponding interface of the existing queuing system to obtain the queuing number and return it to the queuing server.

[0038] The queuing server is a network server, and the queui...

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PUM

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Abstract

The invention relates to a queue call system and a relative method, wherein it transmits the queue message to the queue server, or the queue server directly obtains queue message from present queue system; the user uses telephone, via wireless network and internet, to connect the queue server, to use mobile phone to inquire the queue message, or inquire the queue message first to decide trade or not; the user can remotely quest queue number; the user can set the prompt condition, to actively prompt the user when the condition is reached. The invention can reduce the wait time of user and improve the working efficiency.

Description

technical field [0001] The invention relates to a system and method for queuing and calling numbers. And in particular, it relates to a system and method for queuing and calling with the participation of equipment such as mobile phones and the Internet. Background technique [0002] figure 1 It is the basic structure diagram of the current queuing and calling system (the present invention is referred to as "existing queuing system"), and generally includes: [0003] Number taking machine (10): it can print the queue number ticket at high speed, and the queue number is not repeated; [0004] Window display terminal (20): display the current queue number of this window; [0005] Teller operator (30): buttons to realize queue number call, queue number recall, queue number call back, interval call after queue number is reserved, queue number transfer between counters, close window or number issuing machine, suspend window service, etc. [0006] Management system (40): connec...

Claims

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Application Information

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IPC IPC(8): H04Q7/22G06Q50/00G06F19/00H04M11/00H04Q7/32H04W4/12G07C11/00
Inventor 董崇军
Owner 董崇军
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