1204results about How to "Improve service efficiency" patented technology

A computer implemented method for procuring services includes establishing a private marketplace with access restricted to a predetermined set of buyers and a predetermined set of vendors. The private marketplace owner uses the private marketplace to procure services by inviting bids on a project from a subset of the vendors, receiving at least one bid on the project from at least one of the subset of vendors, and accepting one of the bids. The users of the private marketplace work with the vendor on the project in a collaborative workspace. The private marketplace owner monitors the marketplace through the use of a series of customized reports.

A method, an apparatus, a system, and a computer program product are presented for validating certificates. A certificate validation service receives a certificate validation request for a target certificate from a client, thereby allowing the client to offload certificate validation tasks into an online certificate validation service that is accessible and sharable by multiple components within a data processing system. In response to a determination that the target certificate is valid or invalid, the certificate validation service sends a certificate validation response with an indicating status value that the target certificate is valid or invalid. The certificate validation service is able to cache information about previously validated certificates and the associated certificate chains, thereby enhancing the efficiency of the service. Different certificate validation policies may be applied against target certificates based upon information associated with the target certificates.

The invention relates to an SOH (state-of-health) online estimation method of a battery pack. The SOH online estimation method comprises the following steps of: measuring temperature T, voltage V and current I of an electric automobile during actual operation to acquire the following function: SOC (state-of-charge)=f(T, V, I) by utilizing a normalization algorithm, establishing a database with one-to-one correspondence between the temperature T, the voltage V and the current I and the SOC, measuring the SOC of a monomer battery with lowest voltage in an online manner by utilizing the database, and further measuring the SOH of the battery pack. The SOH online estimation method disclosed by the invention has the beneficial effects that: 1) as the measured SOC is that of the monomer battery with the lowest voltage, which is a key factor for restricting the discharge capacity of the battery pack, a user can know the SOH of the batteries in a more visual manner, the remaining capacity of the batteries can be judged in a more accurate manner by combining with the SOC value, and the continue voyage course of the electric automobile can be estimated in a more accurate manner; and 2) if the problem is caused by attenuation of the battery capacity, the problem can be obviously seen through the SOH, and the efficiency of after-sale service is improved.

This invention discloses a ring network and a method for implementing the service thereof. The ring network includes multiple nodes in a same logic layer for accessing a service to the ring network or receiving a service from the ring network; two virtual channels of reverse directions, which connect the adjacent nodes and are utilized to bear and adapt service data; a physical link, which is utilized to bear the service data adapted to the virtual channel. The method includes the steps of configuring virtual channels at the nodes to form an eastward and westward bidirectional ring network; establishing service Label Switching Path schedules at the nodes; determining a service sink node according to the Label Switching Path schedule at a service source node; dispatching services up to the ring network according to a predetermined algorithm; multiplexing the services of different nodes in a same virtual channel for transmission in the way of Label Switching Path; dispatching the services down the ring network at the service sink node.

The invention relates to a multi-granularity semantic chunk based entity attribute and attribute value extracting method, and belongs to the technical field of Web mining and information extraction. The method comprises the following steps that a corpus set is constructed and free text extraction is performed; a corpus is subjected to word segmentation, part-of-speech tagging and phrase recognition; the corpus is subjected to semantic role labeling; the corpus is subjected to dependency grammar analysis; the corpus is subjected to semantic dependency analysis; candidate entities, attributes and attribute value triads based on three granularities of words, phrases and semantic roles are extracted; the candidate entities, attributes and attribute value triads are corrected and subjected to error classification by means of a trained classifier. Compared with the prior art, the entities, attributes and attribute value triads based on three granularities of words, phrases and semantic roles are automatically extracted from a free text, the entity attribute and attribute value extraction accuracy and efficiency are improved, and the wide application prospect is achieved in the fields of theme detection, information retrieval, automatic abstracting, question and answer systems and the like.

The present invention discloses automatic detecting method of computer system hardware devices. The deputy module in computer system is used in detecting computer system hardware devices in computer system and maintaining and managing the hardware devices and the drive program. The detection includes real-time detecting hardware devices and diagnosing the abnormality; issuing hardware device fault report in designated format; and automatically installing, repairing or updating the drive programs of the hardware devices. The present invention realizes the automatic management and maintenance of the hardware devices and the drive programs to reduce back-up cost, raise service efficiency and update the drive programs.

The invention is a service delivery system comprising: a client side terminal for ordering delivery of various services to a delivery destination, and a shop side terminal for receiving the order information and instructing delivery of the service to the delivery destination. The client side terminal comprises a client side display device for displaying map information and product information on a screen, and an order information transmission device for attaching position information for the delivery destination to the order information and transmitting this combined information. The shop side terminal comprises a shop side display device for displaying map information and product information on a screen and a route information generation device for generating route information for a route to the delivery destination based on the position information.

The invention is a service delivery system comprising: a client side terminal for ordering delivery of various services to a delivery destination, and a shop side terminal for receiving the order information and instructing delivery of the service to the delivery destination. The client side terminal comprises a client side display device for displaying map information and product information on a screen, and an order information transmission device for attaching position information for the delivery destination to the order information and transmitting this combined information. The shop side terminal comprises a shop side display device for displaying map information and product information on a screen and a route information generation device for generating route information for a route to the delivery destination based on the position information.

The invention discloses a self-help type dish ordering method and system of a restaurant intelligent terminal based on a wireless network. The self-help type ordering method comprises the following steps that: S1, a customer browses dishes and orders on a dish ordering intelligent terminal; S2, the dish ordering intelligent terminal transmits dish ordering information of the customer to a server computer through the wireless network; S3, the server computer determines dish delivery ports according to names and types of the dishes ordered by the customer and distributing order information to kitchen intelligent terminals of the corresponding dish delivery ports; S4, the dish ordering intelligent terminal obtains making processes of ordered dishes fed back by key making nodes of a kitchen from the server computer; and S5, the server computer calculates predicted dish serving time of a corresponding dish according to dish queuing waiting time, standard making time, practical making time and delivering time, and feeds back the predicted dish serving time to the order intelligent terminal. The self-help type dish ordering method and system of the restaurant intelligent terminal based on the wireless network, disclosed by the invention, have the advantages of bringing convenience for the customer to immediately know making processes of ordered dishes, reducing error rate and increasing service efficiency and business volume of a restaurant.

The invention discloses a co-hiring scheduling system and scheduling method integrating reservation service and real-time taxi-hiring and relates to a call scheduling system of a taxi and a scheduling method. In order to solve the problem that the existing taxi call is low in operating efficiency, the invention aims to design a comprehensive intelligent system which fully considers call reservation and real-time taxi-hiring in a co-hiring system. The system can plan a plurality of co-hiring orders in advanced according to reservation orders, wherein the orders are grouped according to different paths in light of the optimal passenger pick-up sequence of each co-hiring order, and then, the orders are distributed to corresponding call taxis. In the process of executing the order tasks of the call taxis, instant taxi-hiring orders can be inserted in real time according to special condition so as to fully use the service resources of the call taxis as far as possible while the traveling demand of the passengers is satisfied, thereby realizing the purpose of saving energy, reducing emission, reducing the travelling cost of the passengers and improving the service efficiency and the income of the call taxi drivers. The system and the method disclosed by the invention are suitable for a taxi co-hiring scheduling of reservation service and real-time taxi-hiring.

The invention discloses an Internet of Things (IOT) system for a smart hotel. A mobile client is in wireless signal connection with a hotel PMS customer control system via a cloud server. The hotel PMS customer control system is in wireless signal connection with a room ZigBee intelligence control system. The room ZigBee intelligence control system comprises ZigBee smart hosts distributed all rooms. Each ZigBee smart host is in wireless signal connection with a corresponding room intelligent device. The invention further discloses an IOT method for the smart hotel. A user sends an instruction to the hotel PMS customer control system via the cloud server with the mobile client. The hotel PMS customer control system, according to the instruction, sends a control instruction to the ZigBee smart hosts. The ZigBee smart hosts, according to the received control instruction, wirelessly control the room intelligent devices. The IOT system and method may achieve self-service check-in and remote control of the room intelligent devices.

The invention discloses a method for balancing a load of a network GIS (Geographic Information System) heterogeneous cluster server. In the method, built-in attributes which accord with the Zipf distribution rule and a server heterogeneous processing capacity are accessed on the basis of GIS data; the method adapts to dense access of a user in the aspect of the cluster caching distribution; when the cache hit rate is improved, the access load of hot spot data is balanced; the minimum processing cost of a cluster system, which is required by a data request service, is solved from the integral performance of a heterogeneous cluster service system, and user access response time is optimized when the load of the heterogeneous cluster server is balanced; and the distribution processing is carried out on the basis of data request contents and the access load of the hot spot data is prevented from being excessively centralized. The method disclosed by the invention highly accords with the large-scale user highly-clustered access characteristic in a network GIS, well coordinates and balances the relation between the load distribution and the access local control, ensures the service efficiency and the optimization of the load, effectively promotes the service performance of the actual network GIS and the utilization efficiency of the heterogeneous cluster service system.

The invention provides an individualized knowledge active pushing method based on task decomposition, and relates to a knowledge-intensive enterprise knowledge resource management and application method. The individualized knowledge active pushing method includes the steps of establishment of a task activity model in the design process, establishment of a knowledge demand model based on domain ontology, establishment of user characteristic modeling and individualized knowledge active pushing. Task decomposition is conducted through a workflow engine, and a work service process is associated with knowledge; concept expansion is conducted through a concept semantic three-level expansion method; a knowledge filtering and sorting method is provided, and then individualized knowledge active pushing based on task decomposition is achieved. Knowledge demands as detailed as possible can be acquired, a complete and abundant knowledge demand set is formed, individualized knowledge active pushing can be conducted in accordance with user preference, knowledge flow is accelerated through knowledge pushing, the effectiveness and the service efficiency of the knowledge are improved, the goal that the knowledge stems from services and is applied to the services is truly achieved, and therefore enterprise knowledge utilization efficiency and knowledge innovation capacity are improved.

The invention provides a supply chain management system of one-stop integrated logistic service. The supply chain management system comprises a customer management module, a customs declaration and inspection module, a logistic distribution module, a storage module, a process module and a balance account module, wherein the customer management module is used for carrying out customer management operation to customer service staff; the customs declaration and inspection module is used for carrying out customs clearance operation on enterprise import and export practices; the logistic distribution module is used for carrying out the operation of dispatch, order supervision, order acknowledgement and the like for transportation business; the storage module is used for carrying out warehouse in / out and inventory management of cargos; the process module is used for carrying out real-time management and control, reminding and early warning on the processes of all businesses; and the balance account module is used for carrying out charge balance account for all the businesses. The supply chain management system is not only a set of informatization management software of a third logistic enterprise, but also a set of supply chain solution scheme providing the one-stop integrated logistic service for a cargo owner enterprise; the supervisory control and management are realized for the whole supply chain links; the execution performance of the whole supply chain is improved; the cost is reduced; and the supply chain value is created.

Methods and systems for managing the sending of items between users of an online service are disclosed. A request to transfer an item and location identifiers of a first and / or second user are received at a server. Instructions for transferring the item to a dispatcher are transmitted from the server. A code is received at the server from the dispatcher to notify the service that the item has been received and the server transmits location data to the dispatcher to enable the dispatcher to transfer the item to the second user. Alternatively, a code can be provided to the first user who will provide the code to a second user or the first user provides an email address of the second user and the server sends an email to the second user. The first and second users each provide location identifiers to enable a transfer service to transfer the item.

The invention discloses an airport terminal service robot and a control method thereof. The robot comprises a body, a control system, an identity card identifier and a boarding card printer; the body comprises a chassis, a shell, two driving wheels and two driven wheels; the shell is arranged on the surface of the chassis; the two driving wheels and the two driven wheels are arranged on two sides of the rear part and the front part of the chassis respectively, and a wheel cover is arranged above each wheel; and the control system, the identity card identifier and the boarding card printer are all arranged in an equipment cabin of the shell. The airport terminal service robot can realize manual remote control or automatic control, can provide functions of mobile self-service check-in, fixed line guide, baggage carrying, information query, multi-language voice communication, mobile monitoring and the like in a centralized service mode, and can be recreationally interacted with passengers so as to further simplify the check-in procedures, facilitate outgoing of civil aviation passengers, facilitate improvement of service efficiency and promote the integral scientific and technological level of an airport terminal.

The invention discloses a system and a method for displaying menus based on network generated interactive voice response information. The system comprises a number detection module, a menu management module, a menu selection module, a number storage model, a menu storage module and an interactive voice response menu information server. After a user dials a number, the number detection module judges whether the number is an interactive voice response service number or not according to information stored in the number storage module and sends the number to the menu management module if yes, the menu management module acquires a corresponding menu from the menu storage module or the interactive voice response menu information server and displays the menu on a display, and the menu selection module judges services are ended or not according to user dialing operation or selects a menu corresponding to a user dialed number to display on the display. By the system and the method, interactive voice response service efficiency is improved, user experience is improved, application range is widened, and voice prompt services of original interactive voice response navigation are unaffected.

The invention discloses an intelligent parking lot management and control system based on an RFID (Radio Frequency Identification) technique. The intelligent parking lot management and control system comprises an automobile information server, a management and control server, a carport control device, a communication network, a display navigation device, an anti-metal RFID tag, a remote distance sensor, an RFID reader and a short-message gateway, wherein the display navigation device comprises a display controller, a communication module and a display screen and is connected with the management and control server through the communication module; and the carport control device comprises a carport lock controller, a communication module and a carport lock and is connected with the management and control server through the communication module. By utilizing the system, the automobile information can be automatically acquired, so that an automobile is prevented from stopping and swiping a card when arriving and leaving a parking lot, the intelligentization degree is high, the service efficiency is improved, the management cost is reduced, mistakes caused by human factors are reduced to the maximum extent, and the use efficiency of the parking lot is greatly improved; with precise carport navigation, the parking time of an automobile owner is saved; the automobile owner can pick the automobile more conveniently as the carport is informed to the automobile owner; and the carport merely belongs to the owner and is controlled automatically with in-place distinguished guest service.

The invention discloses a method for handling customer service telephone call and a device thereof. The method for handling the customer service telephone call provided by the invention comprises the following steps: responding the call initiated by the first customer; receiving the voice information of the first customer, wherein the voice information comprises the problems proposed by the first customer; conducting semantic analysis on the voice; selecting and taking the solutions of the problems according to the semantic; converting the solutions into the voice; broadcasting the voice to the first customer. According to the method, through conducting the semantic analysis on the voice information of the first customer, and selecting and taking the solutions of the problems by checking the semantic, the automatic service for customers can be realized, and the service efficiency is improved; meanwhile, the technical problem of low service efficiency in the prior art is solved.

A talent service two-way recommendation method based on Internet big data comprises a data access module, a data matching calculation cluster and a data distribution module, wherein a job hunting andrecruitment behavior database and a resume position business database are arranged in the data access module; an active user cache, a data text analysis result cache, a job seeker matching arithmeticunit and a position matching arithmetic unit are arranged in the data matching calculation cluster; and a data distribution module is provided with a result database. The method comprises the specificimplementation steps of 1 data understanding; 2 data cleaning; 3 selecting and evaluating features; 4 calculating and storing; 5recommending;6 increasing and updating the data. According to the method, the behaviors of the user are captured, the talent and position information is collected in real time, the real-time accurate matching of mass resumes and position data is achieved, the positions more conforming to intentions of job seekers can be recommended to the user, and the service efficiency is greatly improved.

The invention relates to a data processing system which comprises a memory module and a microprocessor. The memory modules comprise at least one low-speed memory and one high-speed memory; both store an interrupt vector table individually for recording the entry instruction of interrupt service routines. The microprocessor comprises a central processing unit (CPU) and a memory controller with a re-addressing device. Once an interruption occurs, the CPU generates and sends an interrupt vector address to the memory controller. If the vector is located in the range of interrupt vector table, the re-addressing device sends an enable signal to the high-speed memory to enable the CPU to fetch the entry instruction of interrupt service routines from the high-speed memory, not from the pre-determined low-speed memory. Hence, the interrupt latency is reduced.

The invention discloses a distributed type logistics system and method based on a base station. The method comprises the steps that a control center is positioned on the basis of a delivery point, thereceiving point closest to the base station and the platform take-off unmanned aerial vehicle is commanded to collect the goods; the unmanned aerial vehicle uses the satellite and the base station navigation for goods taking and delivering; the unmanned aerial vehicle relay transportation is carried out when the delivery voyage exceeds the flight range of the unmanned aerial vehicle; the unmannedaerial vehicle cross-area cargo transportation is carried out when the unmanned aerial vehicle is in cross-piece area delivery; after the unmanned aerial vehicle arrives at the receiving point, the control center checks the user information for unloading. Meanwhile, the invention further provides a distributed logistics method based on the base station, the traditional cargo transportation mode can be improved, and the practicability and the efficiency of the logistics of the unmanned aerial vehicle can be improved at the same time.

The invention discloses a catering positioning system and a catering positioning method based on an RFID technique, wherein the catering positioning system comprises a system database, a number plate, a table-top card reader and a dining-table reader-writer; an RFID electronic label is encapsulated inside the number plate, and a unique code is arranged in the label; the table-top card reader is an RFID reader-writer and can identify data embedded in the RFID electronic label correctly and write new data into the RFID electronic label; and the dining-table reader-writer is an RFID reader-writer, is connected with the system database in real time and has a unique identification number in the system database. The system can save the meal time of a costumer, promote the satisfaction of customer and the total image of a restaurant, enable the restaurant to receive more customers within the same time, improve the service efficiency, the place-setting rate and the business turnover of the restaurant as well as the working efficiency of delivery staff of the restaurant, save the delivery staff and reduce the operating cost of the restaurant.

The invention discloses a sewage treatment plant monitoring system and a sewage treatment plant monitoring based on cloud. The monitoring system comprises an MCC cabinet, a PLC cabinet, an industrial switch, and at least one monitoring center. The working state output end of field production equipment is connected with the industrial switch through the MCC cabinet and the PLC cabinet in sequence. A field online analysis meter is connected with the industrial switch through the PLC cabinet. The industrial switch is connected with the monitoring centers. The monitoring system further comprises a cloud server connected with the monitoring center via a network, and a remote terminal connected with the cloud server via a network. Working condition data of a sewage treatment plant is saved to the cloud server, the hardware and software cost and maintenance work are saved, local data can be backed up better, and daily data can be processed remotely. Moreover, as the functions of remote access, expert diagnosis and remote maintenance are achieved, the workload and travel expense of maintenance personnel are reduced, and the service efficiency, service quality and customer satisfaction are improved greatly.

The invention discloses a meteorological service performance evaluation method based on a geographical information system (GIS), which is used for carrying out meteorological service performance analysis and evaluation by comprehensively utilizing a neural network method, an analytic hierarchy process, a structural equation method, a gray system method and a statistical analysis technique through using corresponding social statistics and survey data. The method is used for carrying out uniform control and management on hydrologic information, humanity information and meteorological information in a researched region by using a cartographic database and remote sensing data as basis geospatial data through using population data, casualty loss data and geographical hydrologic thematic data based on a GIS technology and a database technology by adopting a design mode of centralized management and maintenance. The invention realizes graphic and feature integrated maintenance management, comprehensive query, space analysis, thematic map, simulation analysis and meteorological service evaluation functions, improves the informatization level and the aid decision making capability of the meteorological service evaluation, and provides aid decision basis for the geographical hydrologic management and the meteorological service performance evaluation.

The invention relates to a GBA(General Bootstrapping Architecture)-based secret key negotiation system and method of a telecommunication capability open platform. A safety device and a third-party application device are arranged in UE (User Equipment). The GBA-based secret key negotiation method comprises the following steps: the three-party application device sends a registration request message carrying an application identifier to the safety device; the safety device initiates an initialized request message carrying a user identifier, a platform identifier and an application identifier to a BSF (Bootstrapping Service Function); the BSF searches a platform secret key and an application secret key which are stored in local according to the platform identifier and the application identifier, informs the safety device of updating the platform secret key and the application secret key, executes an inter-authentication GBA process with the safety device and finally generates a root secret key according to the application secret key and the application secret key; and the safety device generates a root secret key Ks consistent with the BSF according to the updated platform secret key K_op and the updated application secret key K_app and returns generated local token and validity period to the third-party application device. The GBA-based secret key negotiation system and method of the telecommunication capability open platform, disclosed by the invention, belong to the technical field of mobile communication, and the open platform is capable of effectively authenticating and identifying third-party application.

The invention provides an automatic delivery system, method and device. The automatic delivery system comprises a server, a container and a delivery robot; the server is used for receiving the order information sent by the user terminal, selecting the containers and the delivery robots based on the receiving address contained in the order information, the position information of each container andthe position information of each delivery robot, sending the order information to the selected container and the selected delivery robots, and sending the position information of the selected container to the selected delivery robots; a container which is used for sorting the commodities corresponding to the commodity names according to the commodity names in the order information, transmittingthe sorted commodities to a to-be-fetched area of the container and transmitting the identification of the to-be-fetched area to the delivery robot; and the delivery robots which is used for obtainingthe goods from the to-be-picked-up area, moving to the receiving address contained in the received order information after obtaining the goods, and sending the picking-up information to the user terminal. Through the system, the service efficiency and the user experience can be improved.

There are provided a resource allocating method for machine type communication (MTC), a data transmission and reception method for an MTC device, and an MTC device using the data transmission and reception method. The transmission and reception method for the MTC device includes: receiving a downlink frame from a base station; searching for a control information block in a downlink control resource area of the downlink frame; determining whether the control information block is for MTC service or includes control information whose destination is the MTC device, using an MTC device identifier or an identifier designated for MTC service scheduling; and extracting MTC service packet data included in a radio resource for transmission of MTC data, using the control information block, according to the results of the determination.

The invention discloses a queuing method and a queuing device, wherein the method comprises the following steps of: receiving queuing request information sent by a client through a network, wherein the queuing request information contains booked service time of users; and according to the booked service time of the users, acquiring the status of a queuing sequence; according to the status of the queuing sequence, judging whether the queuing request information can be accepted; and if so, adding the queuing request information to the queuing sequence, and adding a verification mark into the queuing request information. The method of the invention realizes the remote queuing of the user and the overall arrangement of the time when the user receives the service, so that the queuing time of the user on the spot is greatly shorted, and the serving efficiency is improved.