64 results about "Online doctor" patented technology

The invention discloses a cloud platform based remote electrocardiogram monitoring and health management system and realization method, and belongs to the technical field of medical health management. The system comprises a wearable acquisition device, a mobile terminal in communication connection with the acquisition device, and a cloud service platform, wherein the cloud service platform comprises a monitoring center management platform used for realizing remote monitoring, storage, analysis, early diagnosis, playback and printing of an electrocardiogram, a personal health management platform used for storing, managing, querying and using personal health information, a doctor online diagnosis and treatment platform used for providing online doctor seeing, online appointment registration, postoperative rehabilitation tracking and private doctor services, and a data storage platform used for storing electrocardiogram data acquired by all acquisition devices, establishing a perfect remote electrocardiogram monitoring and health management system and providing full heart health monitoring services for users. The users can monitor personal heart health states anytime and anywhere without going to a hospital.

The invention relates to a health guidance system for polycystic ovarian syndrome. The system comprises a user application device, a PCOS (polycystic ovary syndrome) remote online doctor-patient interactive platform, a tracking device and a server, wherein the tracking device is connected with the user application device by a wireless connection mode and both the user application device and the PCOS remote online doctor-patient interactive platform are connected with the server; the user application device is used for acquiring and managing personal information of PCOS patients, evaluating the psychological states of the PCOS patients, predicting the occurrence rate of complications according to the personal information, formulating nutritional supplement plans and personal movement plans which are suitable for the PCOS patients, displaying the plans to the PCOS patients and sending the plans to the PCOS remote online doctor-patient interactive platform; the tracking device collects amount-of- exercise data of the PCOS patients in real time and sending the data to the user application device; the user application device periodically sends calorie content information, the actual amount-of-exercise data of the PCOS patients and the personal information of the PCOS patients to the PCOS remote online doctor-patient interactive platform, and the doctors give out professional guidance on movement and diet.

The invention discloses a system and an interactive method for obtaining medical information by an electronic or biological identification technology. Complete patient archives are formed for patients through an identity information storage unit and a medical information unit, and are stored in a cloud server; the corresponding patient archives can be called in real time from the cloud server through an identity identification unit, and an access link, a medical information two-dimensional code or a transmission interface medium used for transmission is formed; and the medical information is viewed in real time directly through using the access link, scanning the medical information two-dimensional code or accessing the transmission interface medium, and information communication of multiple users can be formed in an information interactive unit at the same time. According to the system and the method, the users can obtain complete medical records of themselves and hold the medical records for a long term; the medical records are repeatedly utilized and updated in real time, so that the system can obtain detailed information of diseases; online doctors can conveniently obtain standard and complete medical record data in the way and know conditions of related patients, so that the medical communication efficiency is improved; and the disease development conditions of the patients are tracked in real time, so that accurate diagnosis and treatment opinions can be provided.

The invention relates to a health life behaviour management system and method based on a mobile terminal. The health life behaviour management system comprises wearable equipment and further comprises the mobile terminal, a data receiving server, a data management server, a data processing server, an information publishing server and a database, wherein the data receiving server, the data management server, the data processing server and the information publishing server are at a cloud side; a narrow-band wireless data link is established between the wearable equipment and the mobile terminal through short-distance wireless transmission; a broadband wireless data link is established between the mobile terminal and the data receiving server through long-distance wireless transmission; a bidirectional data link is established between the database and each server respectively; an original data transmission link is established between the data receiving server and the data processing server; a processing data transmission link is established between the data processing server and the information publishing server; and a control data transmission link is established between the data management server and the data receiving server. Numerous individual users can be served when the efficiency is high; and abundant functions, such as an online doctor consulting function, a relative and friend binding function, an emergency call function, a real-time locating and tracking function and a health product purchasing function, can be provided.

The invention discloses an online doctor-patient interaction system and an online doctor-patient interaction method based on health management. The online doctor-patient interaction system based on the health management comprises a first terminal, a second terminal and a service platform, wherein the first terminal interacts with the second terminal, and the first terminal is used for transmitting a prompting message for prompting the patient to input patient information by virtue of an information acquiring interface and displaying the acquired doctor-patient information; the second terminal interacts with the first terminal and is used for receiving the patient information recorded in an input interface according to the prompting message; the service platform is used for presetting a key word in the prompting message, extracting characteristic information corresponding to the key word in the patient information and adding the characteristic information to a position corresponding to the key word in a health archive of the patient to be stored. By adopting the online doctor-patient interaction system and method, the health management service efficiency and quality can be improved.

A computer implemented online patient lead system includes a medical service provider database storing information for medical services offered by medical service providers, and a patient interface module cooperating with the medical service provider database for prompting and receiving patient input data over the Internet relating to a selected medical service offered by at least one selected medical service provider. The patient lead system may further include a financing module cooperating with the patient interface module and the medical service provider database for determining patient financing approval for the selected medical service, and notifying the at least one selected medical service provider of patient financing approval to thereby serve as a patient lead.

The invention discloses a remote online doctor diagnosis and treatment system. Users can fill in user location information, describe disease symptoms and agree terms through the user registration and order module; doctors apply for registration through the application registration module, submit basic medical information and agree terms; The background audit module audits the disease symptoms filled in by the user and the information submitted by the doctor; after the audit is passed, the user's order information and the doctor's order information are displayed on the front interface, and the matching module compares the patient's location and condition The information is matched with the doctor's information to make corresponding outpatient visits and consultations. You can communicate and interact with doctors online to keep track of the user's condition. Doctors can make corresponding treatment plans according to the interaction situation, achieving fast and convenient diagnosis and treatment, and saving money. Time, improving the efficiency of medical treatment, and avoiding the beneficial effect of being delayed.

The invention relates to the field of the Internet medicine industry and particularly relates to a graphic and text consultation method based on an Internet platform. The method comprises steps that 1, the basic information of an individual is filled and completed on an online consultation platform by a patient; 2, an online doctor of an online hospital is browsed and selected by the patient to conduct graphic and text consultation through a mobile phone; 3, the condition description and an examination report are sent by the patient to the doctor in the form of graphs and texts; 4, according to the patient's condition description, the patient is asked in detail in the form of graphs and texts and replied; 5, after the end of the consultation, the consultation information is recorded by thedoctor according to the patient's condition, and a prescription is prescribed; and 6, the consultation fee is paid by the patient according to an electronic consultation document, and the medicine isbought by the patient himself / herself with the prescription. The method is advantaged in that the patient can communicate with the online doctor in the form of graphs and texts, the regular prescription is further issued, the prescription medicine is bought based on the prescription, so problems of inconvenient speech, privacy protection or limitations of consultation equipment are solved throughnetwork doctor visiting, and the method can be widely used in the Internet pharmaceutical industry.

The invention belongs to the technical field of mobile medical equipment, and relates to a mobile doctor online diagnosis and treatment device and its use method. The main structure of the device includes a mobile doctor online diagnosis and treatment unit, a beauty care unit, a connecting clinic unit, and a linked emergency room unit. Joint referral room unit, individual clinic unit, self-diagnosis unit, community hospital unit, drug information display unit, 120 telephone unit, ICU unit, comprehensive specialist hospital unit and remote expert diagnosis and treatment unit; usage methods include online consultation, joint referral, Five functional steps: private service, drug information display and linked first aid; mobile Internet-based mobile application allows patients and doctors to communicate conveniently and quickly at any time through graphics, text, voice or video, saving time and expenses, optimizing social medical resources, and alleviating The pressure on medical resources in high-quality hospitals has caused the doctor resources of high-quality hospitals to sink to grassroots hospitals. The method of use is simple and easy to popularize and apply.

The invention discloses a doctor intelligent scheduling method for an Internet medical service and a system, wherein the method and the system belong to the field of intelligent scheduling. The methodcomprises the steps of acquiring historical service traffic data and a number of actual online doctors; based on the historical service traffic data, predicting predicted service traffic data of eachtime period in a next day; based on the predicted service traffic data, predicting the corresponding number of the required doctors in each time period; and performing doctor scheduling according tothe number of the actual online doctors and the number of the required doctors. According to the doctor intelligent scheduling method for the Internet medical service and the system, through performing accurate predicting on the medicine taking consultation service traffic, the number of the doctors is economically and reasonably arranged, thereby performing reasonable scheduling on the work of the doctor, ensuring stable operation of service consultation, preventing complaint caused by overhigh number of queued users or manpower cost increase caused by idle doctors, and improving economic benefit and social benefit.

The invention discloses a township district oriented online medical system which consists of an account management module, an intelligent triaging module, an inquiry module, a cooperative inquiry module, a personal profile module and a drug delivery module. The account management module includes functions such as account register and login; the intelligent triaging module includes functions of automatically judging whether a user complies with requirements for an online inquiry based on symptoms of the user and the like; the inquiry module supports the online inquiry between a doctor and a patient; the cooperative inquiry module supports a cooperative inquiry mode when online doctors and local doctors work together; the personal profile module records details of each online inquiry of the patient; and the drug delivery module dynamically allocate local drugs so that the patients are no longer troubled by a limited availability of the medicines they need. The invention, which is a township district oriented online medical system, has the advantages of balancing medical resources and offering equal high-standard health service, timely drug delivery and subsequent timely and effective treatment for township district residents.

The invention discloses an online doctor-patient matching method and device, electronic equipment and a storage medium, and relates to the technical field of artificial intelligence, in particular tothe technical field of deep learning and intelligent search, the method comprises the steps of obtaining illness state chief complaint information of an inquiry patient, and according to the illness state chief complaint information, determining a required medical entity set matched with the inquiry patient; respectively matching the doctor entity attribute set of each candidate doctor in the candidate doctor set with the demand medical entity set; and determining a target doctor in the alternative doctor set according to a matching result, and establishing an online inquiry connection betweenthe inquiry patient and the target doctor. According to the technical scheme provided by the embodiment of the invention, doctors with relatively high relevancy can be accurately matched for an inquiry patient, the inquiry experience of the patient is improved, and the waste of medical resources is avoided.

The invention discloses a patient online doctor-seeing platform system which comprises a patient module and a doctor module, and the patient module is in communication connection with the doctor module through a server; the patient module comprises an account registration module, a position sharing module and an identity verification module; the patient module is in communication connection with adoctor-seeing module, and the doctor-seeing module comprises a query module, a department query and reservation module, a doctor recommendation module and a doctor-seeing mode selection module. According to the system, medical resources around the country are concentrated on the platform, and patients around the country can see a doctor from the medical platform, so that the medical resources canbe fully utilized, the regional difference of the medical resources can be balanced, the doctor-seeing efficiency can be improved, and the queuing phenomenon is reduced; and the doctor-seeing pressure of a hospital is reduced to a certain extent, and doctors on the doctor-seeing platform are all willing by themselves, so that the social responsibility of the whole life is further improved.

The invention relates to a wearable passive fetus sound monitoring system and device based on a piezoelectric technology. The wearable passive fetus sound monitoring system comprises a passive signal perception module, a processing module, a communication module and a display module, wherein the passive signal perception module perceives each vital sign signal of a fetus and a pregnant woman, the perceived vital sign signals are processed in real time by virtue of the processing module, the display module receives and displays a curve of each vital sign signal of the fetus and the pregnant woman, the passive signal perception module is connected with the processing module, and the processing module is connected with the display module by virtue of the communication module. Vital signs of the pregnant woman and the fetus are monitored in real time in a 24-hour way, vital sign signal fluctuation curves of the fetus and the pregnant woman are compared and analyzed, and a multifunctional alarm is carried out during abnormality; meanwhile, the pregnant woman can consult a big data platform online doctor by virtue of one key if having any questions or problems; the abnormality can be beneficially and timely found, and measures can be timely taken; and the sensitivity is high, the measured data is precise, a passive mode is safe and nonradiative, and convenient use and good experience feeling are realized.

The invention discloses a remote diagnosis method. The remote diagnosis method includes the steps: a patient logs into a remote diagnosis platform; the patient obtains online doctor information; the patient selects a doctor; the patient inputs description of symptoms; the doctor conducts an online consultation on the patient; the doctor makes a preliminary diagnosis or further treatment or examination recommendation according to the description of the patient; the patient obtains treatment or examination advice of the doctor; the patient can reserve a department and a doctor through the remotediagnostic platform; the patient pays fees; and the patient gets guidance for treatment. The invention also discloses a remote diagnosis system and terminal. The remote diagnosis method, system and terminal are convenient for patients to obtain remote diagnosis results and further treatment or examination suggestions according to their own symptoms before going to the hospital for treatment, thereby reducing the time for waiting for medical treatment.

The invention discloses a remote intelligent inquiry method. The method comprises the following steps that S1, a patient registers and logs in an inquiry APP, and inputs personal basic information onthe inquiry APP; S2, the patient selects an inquiry mode, if the inquiry mode is a pre-examination inquiry mode, a step S3 is entered, and if the inquiry mode is a post-examination inquiry mode, a step S6 is entered; S3, the patient describes multiple recent diseases, the inquiry APP extracts, cleans and summarizes keywords in the diseases to form keyword combinations, and different potential fields are screened out according to the keyword combinations; S4, the patient switches to select different fields for inquiry; S5, opinions are obtained; S6, the patient carries out keyword typing on examined items and uploads a report in a picture form; S7, the inquiry APP collects and summarizes entered examined item keywords, screens out related fields and displays the related fields; S8, the patient can switch to select the different fields, check online doctors and carry out inquiry; and S9, the opinions are obtained. The method has advantages of high inquiry efficiency and short waiting time.

The invention discloses an order matching method, an electronic device and a storage medium. The order matching method includes the steps: obtaining the information of an order to be consulted, and generating a list of online doctors; and receiving doctor view information, and displaying the labels of symptoms at which the selected doctor is good. The order matching method obtains the online doctor list by obtaining the information of the order to be consulted, and displays the labels of symptoms at which the doctor selected by the user is good, wherein the doctor sets the labels of symptoms at which the doctor is good through label management, so that the patient user can quickly find the right doctor for consultation through the label of the doctor when selecting the doctor for consultation.

The invention discloses an intelligent medical aid decision-making method based on intelligent medical treatment and an intelligent cloud platform, an inquiry department module performs intelligent diagnosis on the illness state of a patient, so that the patient whose illness state is simple and does not need manual inquiry is systematically diagnosed, the problem that queuing registration is difficult and inquiry is difficult is solved, the efficiency of medical work is improved, the doctor supplements questions, supplements, perfects or modifies the medical record information according to the reply of the patient, and carries out definite diagnosis, so that the problem that part of diseases cannot be better treated by intelligent diagnosis is solved, and the doctor can conveniently and comprehensively master the condition of the patient during inquiry, as for the cases of clinical suspected diseases which are still uncertain, cooperating with other online doctors belonging to the outpatient department to perform cooperative diagnosis can be performed through cooperative inquiry, doctors in different hospitals can perform online cooperative inquiry, the problem of difficult differential diagnosis of difficult diseases is solved, medical record information is uploaded to the intelligent cloud platform, and the patient can instantly inquire medical records to provide reference for attending doctors when seeing a doctor.

The invention discloses an intelligent cloud outpatient workstation, which comprises an outpatient workbench, a display screen and a computer host, wherein the input end of the display screen is connected with a keyboard for inputting data, a mouse matched with the keyboard for use, a camera for recognizing and recording a human face and a microphone, a Bluetooth connection module is connected with an electronic thermometer, a sphygmomanometer and an electronic stethoscope through an information acquisition module, the input end of the computer host is provided with a cloud platform system through the display screen, the cloud platform system comprises a cloud platform system for appointment registration, report query, online reception and cloud doctor treatment, and the output end of thecloud platform system is connected with a background cloud data storage module. According to the intelligent cloud outpatient workstation, through real-time data support of the cloud platform system,the advantages of one-stop acquisition of patient data, online doctor-seeing, reduction of medical errors, reduction of the problem of difficulty in treatment of patients, improvement of the overall medical level and improvement of accessibility and normalization of the patients to high-quality medical resources are achieved.

The invention provides a management system for online doctor consultation. The system includes a patient terminal, a cloud consultation platform and a doctor terminal, wherein the patient terminal includes a login module, a first information acquisition module and a settlement module, a patient inputs the personal information through the login module to log into the patient terminal, the first information acquisition module acquires the disease condition characteristic information of the patient, the disease condition characteristic information and the personal information of the patient are sent by the first information acquisition module to the cloud consultation platform, the first mapping relationship between the patient personal information and the disease condition characteristic information is established by the cloud consultation platform, the patient information is further generated, the patient information is sent by the cloud consultation platform to the doctor terminal, thepatient information is obtained by a doctor through the doctor terminal, and diagnosis is further performed. The system is advantaged in that online consultation of the doctor is carried out throughthe patient terminal, the cloud consultation platform and the doctor terminal, great convenience is brought to the patient, and difficulty of making appointments and registration difficulty are avoided.

The invention discloses a doctor online prescription billing system for an internet hospital. The doctor online prescription billing system comprises a user permission module, a login module, an inquiry communication module and a my module, the user permission module comprises a doctor module, a role module and a permission module, the login module comprises a registration module and an authentication module, the inquiry communication module comprises diagnosis evolution and message pushing, and the my module comprises my patients and inquiry records. According to the system, a communication channel between a doctor and a patient is conveniently established in the system diagnosis and treatment platform through the inquiry communication module and is responsible for communication between the doctor and the patient in series, so that the doctor and the patient can transmit and share the doctor-seeing information in a communication manner in time, the timeliness of doctor-seeing information transmission is improved, and meanwhile, the doctor can diagnose the patient more effectively according to the doctor seeing information of the patient, and the doctor seeing experience and the doctor seeing effect of the patient in the actual online doctor seeing process are improved.

The invention relates to a medical care resource distribution system based on intelligent medical treatment. The system comprises an intelligent medical treatment cloud platform, a local online doctor-seeing platform and a user terminal. The intelligent medical cloud platform comprises a model construction module, a community updating module, a model division module and a resource allocation module. The intelligent medical cloud platform is used for performing association modeling on all user medical data generated by the user history to obtain a user medical data model; forming a plurality of user medical communities based on feature vector clustering of all user medical data models; re-dividing the user medical communities based on the updated user medical data model; mining frequent event nodes and frequent paths in the user medical data model to construct a frequent event mode corresponding to the user medical communities, merging and updating the re-divided user medical communities based on the serialized frequent event mode; and allocating medical resources matched with the target user to each similar user in the combined and updated user medical community.

The invention discloses an intelligent medical cloud service platform. The intelligent medical cloud service platform comprises a user registration and login module, a patient information acquisitionmodule, a doctor online service module, a data processing module, a data analysis module, a retrieval module, a retrieval information processing module, an information feedback module, a big data calling module, a data storage module, a general control module, a data arrangement module, a transfer module and a cloud storage module. According to the system, simultaneous online doctor-seeing consultation between doctors and patients can be achieved, after the patients upload information, the system can classify departments where the patients need to see doctors according to keywords of the uploaded information, and one-to-one online matching of the departments where the patients need to see the doctors and the online departments of the doctors is completed; The cloud service platform is usedonly for a patient who uses the cloud service platform twice or multiple times, the patient uploads information to the patient through the retrieval module, tracking treatment of the patient in the treatment time period can be achieved, and rehabilitation treatment of the patient is facilitated.

The invention discloses a control method and device for a three-dimensional treatment interface. The control method for the three-dimensional treatment interface comprises the following steps that identity information and face and human body information of a currently logged-in patient are obtained, and a three-dimensional image is generated; displaying the three-dimensional image in a preset three-dimensional environment corresponding to the target medical institution; moving the three-dimensional image in the three-dimensional environment; and when the three-dimensional image reaches a preset position in the three-dimensional environment, establishing a session between a terminal corresponding to the patient and a terminal associated with a doctor corresponding to the preset position. According to the method and the system, old or low-reading-ability patients can more easily understand the online doctor seeing process through contents such as scenes, three-dimensional pictures and voices which are close to reality in the doctor seeing process, and the effect of more accurate doctor seeing prompt information is achieved.

The intelligent medicine box comprises a box body, an induction display module, a communication module and a power module are installed in the box body, the communication module is connected with an online query module, the online query module is connected with a data analysis and mining module, and the data analysis and mining module is connected with a directional pushing module. The directional pushing module is connected with a data storage module, the data storage module is connected with a data acquisition module, the data acquisition module is connected with a data reading module, the data reading module is connected with a medication monitoring module, and the online query module comprises an online doctor and a medication consultation unit. The system is easy and convenient to operate, remote monitoring can be achieved through a mobile phone, a medicine scientific management system and an end-to-end BLE technology platform are combined, the personal medicine management system which is safe and effective and has creativity and expansibility is built, data of personal medicine taking habits are accurately collected, and analysis of the personal and medical systems is facilitated.

The invention discloses an Internet-based medical consultation and online diagnosis system and method. The system comprises a module for uploading the illness characteristics of patients, a module foractively selecting and confirming diagnosticians, a module for handling illnesses by using corresponding diagnosis and treatment schemes, a module for displaying a list of common consultation problems and a remote data control center, wherein the module for uploading the illness characteristics of patients is used for enabling patients to upload their physical symptoms; the module for actively selecting and confirming diagnosticians is used for actively selecting different doctors for diagnosis and treatment; the module for handling illnesses by using corresponding diagnosis and treatment schemes is used for handling illnesses by using different corresponding modes according to different symptoms of patients; the module for displaying the list of common consultation problems is used for displaying handling methods applied to common and unserious diseases; and the remote data control center is used for storing medical record data of patients so as to allow patients to consult doctor information, carry out directional selection on diagnosticians and select online doctors to respond, so patients can conveniently receive diagnosis about their illnesses in time.

The invention discloses a doctor-seeing information online and offline integration method and device, and the method comprises the steps: obtaining a doctor-seeing file of online doctor-seeing of a first doctor-seeing terminal, wherein the doctor-seeing file comprises the identity information of a doctor-seeing person and the doctor-seeing information corresponding to the identity information of the doctor-seeing person in a target hospital, wherein the first doctor-seeing terminal is an online doctor-seeing terminal; according to the doctor-seeing file, determining a first hospital doctor-seeing terminal synchronizing the doctor-seeing file in the target hospital, wherein the first hospital doctor-seeing terminal is an online doctor-seeing terminal or an offline doctor-seeing terminal; and synchronizing the doctor-seeing file to the first hospital doctor-seeing terminal to achieve online and offline integration of doctor-seeing information. According to the invention, online and offline integration of the doctor-seeing information is achieved, doctor-seeing person information and order data among different service channels in a hospital are enabled to be intercommunicated, and doctor-seeing efficiency is improved while doctor-seeing convenience is improved.

According to a data processing method applied to intelligent medical treatment and big data and the medical server, obtaining the visual interaction misleading information between the to-be-recognized online doctor-seeing guiding parties based on the obtained data security and protection prompt information of the to-be-recognized online doctor-seeing guiding parties in the at least two doctor-seeing interaction attention analysis states; and determining the online doctor-seeing guide policy of each to-be-identified online doctor-seeing guide policy in the aspect of doctor-seeing interaction attention. When an online doctor-seeing application of a remote medical client is received, allocating a corresponding online doctor-seeing guide policy aiming at the aspect of doctor-seeing interaction attention to the remote medical client, so that the remote medical client executes related online doctor-seeing operation based on the online doctor-seeing guide policy aiming at the aspect of doctor-seeing interaction attention. The user data security of the remote medical client in the remote medical treatment process is ensured, and the loss of private data or important data caused by online medical treatment misoperation or misleading of hackers is avoided.

The invention belongs to the field of remote medical rehabilitation, and particularly relates to a wearable device assisted remote rehabilitation monitoring and intervention method, which comprises the following steps of: firstly, automatically configuring a monitoring index and an acquisition frequency thereof according to a rehabilitation part, collecting and preprocessing monitoring data, encrypting and uploading the monitoring data to a cloud server; the method comprises the following steps: firstly, preprocessing data, analyzing the preprocessed data by using a machine learning evaluation model to obtain a comprehensive health score and a main monitoring index risk score of a convalescent patient, thirdly, determining a rehabilitation stage of the convalescent patient according to a rehabilitation target and the score, generating a corresponding rehabilitation guidance strategy through a strategy generation model, and finally, carrying out rehabilitation guidance on the convalescent patient. Monitoring the training process of the convalescent patient in real time through wearable equipment, and feeding back data to an online doctor for real-time strategy adjustment; according to the method, intelligent monitoring and intervention of remote rehabilitation are realized, and the rehabilitation efficiency and accuracy are improved.

The invention discloses an intelligent medical service demand mining method and system based on digitization, and the method can achieve the mining of a to-be-mined online doctor-seeing operation record based on the feature description of a doctor-seeing operation item and the feature description of a prospective operation item of each to-be-mined doctor-seeing operation item when the to-be-mined online doctor-seeing operation record is mined. According to the method, the doctor seeing business demand corresponding to the to-be-mined online doctor seeing operation record is identified in the alternative doctor seeing operation item set, namely, the mined process is assisted and guided by fully utilizing the identified integral information and hierarchical prospective information, so that the efficiency of mining the online doctor seeing operation record is effectively improved; strong association between the obtained doctor-seeing service demand and the actual online medical environment is ensured, and efficient online doctor-seeing interaction processing is realized by using the doctor-seeing service demand.