The invention provides an enterprise
information technology consultation
service quality evaluation method, and relates to the technical field of
information technology management. According to the method, multi-source
evaluation data of each participant is received and processed, an evaluation semantic spectrum is constructed by using a self-weight
semantic mapping network, and a cognitive path and a tendency mode of each participant are represented. The method comprises the following steps: extracting a conflict block through a cross-domain conflict identification rule, carrying out mapping normalization by using a
voltage-adjustable co-integration factor, generating a multi-party
consensus initial layer region, inputting the
consensus initial layer region into a multi-mapping-difference embedded model for learning, dynamically adjusting a semantic weight, and outputting an aggregation
quality score. And constructing a dynamic correction
tensor flow based on the aggregation
quality score and actual feedback data, and regularly updating regulation and
control parameters of the
semantic mapping network and the conflict recognition rule to realize
adaptive evolution of the evaluation rule. According to the method, objectivity, accuracy and dynamic adaptability of an
evaluation result are effectively improved, and stable, coherent and accurate evaluation support is provided for long-term
decision making of an enterprise.