Service fault positioning method, device, computer equipment and storage medium

A fault location and sub-service technology, applied in the Internet field, can solve the problems of slow location speed and poor accuracy, and achieve the effect of automatically locating faulty nodes, improving the efficiency and accuracy of fault location, and improving the efficiency of fault handling.

Active Publication Date: 2018-11-16
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] This application proposes a service fault location method, device, computer equipment, and storage medium, which are

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  • Service fault positioning method, device, computer equipment and storage medium
  • Service fault positioning method, device, computer equipment and storage medium
  • Service fault positioning method, device, computer equipment and storage medium

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Embodiment Construction

[0036] Embodiments of the present application are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals denote the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary, and are intended to explain the present application, and should not be construed as limiting the present application.

[0037] The following describes the service fault location method, device, computer equipment, and storage medium in the embodiments of the present application with reference to the accompanying drawings. There are various services running on the Internet, and each service can include multiple services. For example, instant messaging services can include chat services, virtual community services, online shopping mall services, payment services, and wealth management services. Each business can include multiple sub-services. T...

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PUM

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Abstract

The invention provides a service fault positioning method, device, computer equipment and a storage medium. The method comprises steps: an early warning message containing the identity and fault timeof abnormal business is acquired; according to the identity of the abnormal business, each sub service node correlated to the abnormal business is acquired; from a service link corresponding to the service to which the abnormal business belongs, the link set of each sub service node is acquired, and the edge between the nodes in the service link is used for characterizing called data between the nodes; according to the fault time of the abnormal business and the called data corresponding to each node in the link set, each time correlation between each node in the link set and the abnormal business is determined; and according to each time correlation, a target fault node pair in the link set is determined. Thus, automatic positioning of a fault node can be realized, the fault positioning speed and the accuracy are improved, and the technical problems of slow positioning speed and poor accuracy of a manual fault positioning mode in the prior art can be solved.

Description

technical field [0001] The present application relates to the technical field of the Internet, and in particular to a service fault location method, device, computer equipment and storage medium. Background technique [0002] Various services are running on the network, for example, instant messaging, video playing websites, and so on. Various services often rely on the operating environment to provide users with various services. For example, a video playing website service may provide users with video playing services, video delivery services, and the like. In order to improve the service quality of each service, it is necessary to monitor the business and the operating environment during business operation, so as to detect and deal with faults in time. [0003] In the related technology, when a fault occurs during the monitoring of business operation, an alarm message will be sent to the operation and maintenance personnel to remind the operation and maintenance personn...

Claims

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Application Information

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IPC IPC(8): H04L12/24
CPCH04L41/0631H04L41/0677
Inventor 林子皓颜秋宇
Owner TENCENT TECH (SHENZHEN) CO LTD
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