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User intention identification method and device and electronic equipment

A technology of user intent and identification method, applied in electrical digital data processing, special data processing applications, instruments, etc., can solve the problems of insufficient user intent setting, low user intent accuracy, and low recognition accuracy.

Pending Publication Date: 2020-08-25
KINGSOFT
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  • Abstract
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  • Claims
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AI Technical Summary

Problems solved by technology

That is to say, the accuracy rate of user intentions in the above intention library is low, and the settings of user intentions are not comprehensive enough to reflect the real intentions of users
Therefore, the recognition accuracy of user intent based on the above-mentioned manually set intent library is low.

Method used

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  • User intention identification method and device and electronic equipment
  • User intention identification method and device and electronic equipment
  • User intention identification method and device and electronic equipment

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Embodiment Construction

[0090] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0091] In order to improve the accuracy of user intent recognition, embodiments of the present invention provide a user intent recognition method, device, and electronic device, which will be described in detail below.

[0092] figure 1 A schematic flowchart of a method for identifying user intentions provided by an embodiment of the present invention, specifically including the following steps:

[0093] Step 101, acquire the query statement to be recognized....

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Abstract

Embodiments of the invention provide a user intention identification method and device, and electronic equipment. The method comprises the steps of obtaining a to-be-identified query statement; basedon a clustering algorithm, determining a query statement category to which the to-be-identified query statement belongs in a pre-established user intention distribution library; wherein the user intention distribution library comprises query statement categories and user intentions corresponding to the query statement categories respectively; wherein the query statement category is obtained by clustering query statement samples in a current scene; and determining the user intention corresponding to the query statement category to which the to-be-identified query statement belongs as the user intention of the to-be-identified query statement. According to the embodiment of the invention, the user intention distribution library can better reflect the real intention of the user in the currentscene, and the setting of the user intention distribution library is more comprehensive, so that the recognition accuracy can be improved.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to a user intention recognition method, device and electronic equipment. Background technique [0002] At present, artificial intelligence technology is developing rapidly, and smart terminal devices are also becoming popular. In order to improve user experience, many smart terminal devices are equipped with voice or text recognition functions. Specifically: it can identify user intentions based on query sentences input by users through voice or hardware input devices, that is, understand the semantics of query sentences, and then understand Provide users with corresponding services according to their needs. [0003] At this stage, the methods of user intent recognition are mainly as follows: artificially pre-set the intent library in the current scene according to one’s own experience, and the intent library contains different user intents; Keyword extract...

Claims

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Application Information

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IPC IPC(8): G06F16/35G06F16/332
CPCG06F16/35G06F16/3325G06F16/3329
Inventor 王玉昕陈立琨
Owner KINGSOFT
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