Employee working state analysis method and system, equipment and storage medium

A technology of working status and analysis method, applied in the computer field, can solve the problem of understanding the working status of employees, and achieve the effect of improving service quality and facilitating training

Pending Publication Date: 2021-06-25
重庆锐云科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] However, in the prior art, the way of observation is usually used to subjectively judge the working status of employees.
And this method is not suitable for employees in service occupatio

Method used

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  • Employee working state analysis method and system, equipment and storage medium
  • Employee working state analysis method and system, equipment and storage medium
  • Employee working state analysis method and system, equipment and storage medium

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[0019] In order to make the objects, technical solutions and advantages of the present invention, the present invention will be further described in detail by those skilled in connection with the accompanying drawings. It should be understood that the specific embodiments described herein are merely intended to illustrate the invention and are not intended to limit the invention.

[0020] In one embodiment, if figure 1 As shown, an employee working condition analysis method is provided, including the following steps:

[0021] Step S101, obtain the customer file, and the customer file contains the customer contact number.

[0022] Specifically, after the customer visits the sales unit, the home career consultant needs to establish a customer file to the customer and store the customer file into the system database. Among them, customer file information can include the age, gender, demand, contact number, occupation and other information.

[0023] Specifically, after the customer ha...

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Abstract

The invention provides an employee working state analysis method and system, equipment and a storage medium, and the method comprises the steps: obtaining a customer file which comprises a customer contact number; sending scoring information to the customer according to the customer contact number, wherein the scoring information carries a consultant tag; receiving scored information returned by the client, and obtaining an effective scoring condition in the scored information; and searching a corresponding service record according to the consultant label, and analyzing the working state of the employee according to the service record and the effective score condition. According to the invention, the real working state of the employee can be known through the feedback of the customer, so that the ability of the employee can be trained in a targeted manner, and the service quality of the employee is improved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a method, system, equipment and storage medium for analyzing employee working conditions. Background technique [0002] In the real estate transaction market, when customers visit the sales department, they need to use real estate consultants to guide customers to purchase through on-site services at the sales office, thereby promoting real estate sales. For real estate consultants and other service occupations that usually require direct contact with customers, the most important thing is the service quality of real estate consultants to customers. Therefore, it is necessary to regularly evaluate the working status of employees in service occupations such as real estate consultants. [0003] However, in the prior art, it is usual to subjectively judge the working state of the employee by means of observation. However, this method is not suitable for employees in serv...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q10/10
CPCG06Q10/06398G06Q10/105
Inventor 李琦宋卫东
Owner 重庆锐云科技有限公司
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