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Platforms, systems, and media for providing multi-room chat stream with hierarchical navigation

a technology of hierarchical navigation and chat stream, applied in the field of platforms, systems and media for providing multi-room chat stream with hierarchical navigation, can solve the problems of insufficient location based, current chat technology does not allow efficient use of multiple chat rooms simultaneously, and cannot adequately allow users to navigate a hierarchy of chat rooms. achieve the effect of defining the degree of user control

Inactive Publication Date: 2015-09-10
LIVEPERSON
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

The patent describes a chat platform that allows users to have location-based conversations with others. It also has a feature that lets users follow multiple conversations at once. Users can create private and public chat rooms with fine control over who can join. Additionally, the platform suggests topics and offers suggestions to help users find relevant conversations. Overall, the platform provides a way for users to have more meaningful and engaging conversations with others.

Problems solved by technology

By way of example, current chat technologies fail to adequately allow users to navigate a hierarchy of chat rooms to access more general topics or more specific sub-topics.
By way of further example, current chat technologies do not allow efficient use of multiple chat rooms simultaneously and are not sufficiently location based.
Moreover, current chat technologies do not effectively manage the creation of new chat rooms or chat rooms with too few users to support an active discussion.

Method used

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  • Platforms, systems, and media for providing multi-room chat stream with hierarchical navigation
  • Platforms, systems, and media for providing multi-room chat stream with hierarchical navigation
  • Platforms, systems, and media for providing multi-room chat stream with hierarchical navigation

Examples

Experimental program
Comparison scheme
Effect test

example 1

[0110]A user employs a chat application as described herein that is implemented as a mobile application. The user downloads the chat application from an online application store and installs it on his smartphone. He accesses a mobile topical hierarchy of chat rooms and searches available public chat rooms discussing his current interest in the topic of popular television series. The generated search results in a wide range of topics including broad topics such as television program genre and broadcast stations, to very specific topics such as particular television shows, actors, and episodes. The generated search results are arranged by hierarchically and after viewing the search results, the user decides to join the “Most Popular Television Programs” chat room. He then decides to join other similar chat rooms and utilizes the navigation bar to launch a search for similar chat rooms. The search results are once again presented in topically hierarchical form. User then navigates up a...

example 2

[0111]The user of Example 1 determines that he is also interested entering a wholly different topic discussion, such as the best bars and restaurants located in Austin, Tex. He adds a new public room to his list of entered public chat rooms and searches for chat rooms dedicated to his interest in particular bars and restaurants. He sees a potential chat room titled “BestBeerBars,” joins the room, and writes a chat message; however, the chat room has no other users. Accordingly, a notification prompts user to join a different room topic and in the meantime, the app will reserve his seat in “BestBeerBarAustin” and notify him the chat room has sufficient number of users and is open to join. The user then finds a different chat room titled “ScotchBars” but later also later joins “BestBeerBars” when he is notified the opening of “BestBeerBars” chat room.

example 3

[0112]The user of Example 1 is also interested a wide range of chat room topics such as restaurants, sports, and music. As such, he is active in 15 different public and private chat rooms. The user views a chat stream feature, which gives him all the updated activity from the various entered chat rooms and allows him to monitor all of his chat room activity simultaneously without having to go into each individual chat room separately.

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PUM

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Abstract

Described are chat platforms, systems, applications, and methods including multi-room chat streams and navigable, topical hierarchies of chat rooms. Users are provided with the option of choosing different identity profiles for different chat rooms, and chat messages are visually distinguished in the stream based on the identity in use.

Description

CROSS REFERENCE TO RELATED APPLICATIONS[0001]This application is a continuation of U.S. application Ser. No. 14 / 197,095, filed Mar. 4, 2014, which is hereby incorporated by reference in its entirety.BACKGROUND OF THE INVENTION[0002]Chat involves communication over the Internet that offers a real-time transmission of text messages from sender to receiver. A chat room is a virtual space allowing chat between users who are in the same chat room. Chat messages are generally short in order to enable other participants to respond quickly; a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based online communication forms such as Internet forums and email. In general, chat rooms are to some extent organized around a particular type of user, interest, or topic and more users in a chat room will result in a livelier, more interesting conversation.SUMMARY OF THE INVENTION[0003]Existing chat technologies suffer from shortcomings remedied by the ...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): H04L12/18H04L29/06
CPCH04L63/0421H04L12/1813H04L12/1827
Inventor BUSEY, ANDREW THOMASCHEN, ANTHONY DANLAMM, BENJAMIN EDWARD
Owner LIVEPERSON