Control method, device and equipment of commercial washing and care equipment and medium

Abstract

The invention belongs to the technical field of electric appliances, and particularly relates to a control method, device, equipment and medium for commercial washing and care equipment, and the method comprises the steps: when the commercial washing and care equipment is offline, obtaining the offline information of the commercial washing and care equipment, the offline information comprising the offline time, the identification of the commercial washing and care equipment and the type of a use area; the offline information is stored in a first delay queue of a delay storage area, and the delay storage area comprises a plurality of delay queues; for each delay queue, judging whether online information of the commercial washing and care equipment is received within an Nth duration threshold value corresponding to the Nth delay queue; and if not, according to the type of the use area of the commercial washing and care equipment, determining whether the commercial washing and care equipment is offline abnormal or not, or updating the offline information to the (N + 1) th delay queue. According to the method, differentiated monitoring of equipment in different scenes is realized, and the accuracy of offline anomaly analysis is effectively improved.

Description

Technical Field

[0001] The present application belongs to the field of electrical technology, and specifically relates to a control method, device, equipment and medium for commercial washing and care equipment. Background Art

[0002] Commercial cleaning equipment is often used in public areas such as schools, hotels or communities. Such equipment usually costs money to use, and most devices consume SIM card traffic to connect to the cloud. Due to network fluctuations, power outages or SIM card arrears, the cleaning equipment often goes offline, making it impossible to send instructions to the equipment through the cloud, and users cannot use the equipment.

[0003] In the prior art, the offline and online time points are usually detected, the two time points are grouped together to calculate the offline duration, and the abnormal offline situation of the device is analyzed based on the offline duration. However, due to the different actual situations of the device location, the offline analysis of the prior art is not accurate enough. Summary of the invention

[0004] In order to solve the problem in the prior art that the offline analysis is not accurate enough due to the different actual conditions of the location of the equipment, the present application provides a control method, device, equipment and medium for commercial washing and care equipment.

[0005] In a first aspect, the present application provides a control method for commercial washing equipment, the method comprising:

[0006] When the commercial washing and care equipment is offline, obtaining offline information of the commercial washing and care equipment, the offline information including offline time, identification of the commercial washing and care equipment and type of use area;

[0007] Storing the offline information in a first delay queue in a delay storage area, wherein the delay storage area includes a plurality of delay queues;

[0008] For each delay queue, determining whether online information of the commercial washing and care equipment is received within the Nth time threshold corresponding to the Nth delay queue;

[0009] If not, determine whether the commercial washing equipment is offline abnormally according to the type of the usage area of ​​the commercial washing equipment, or update the offline information to the N+1th delay queue, wherein the N+1th time length threshold corresponding to the N+1th delay queue is greater than the Nth time length threshold, wherein N is a positive integer.

[0010] In a possible implementation, storing the offline information in a first delay queue of a delay storage area includes:

[0011] According to the type of the usage area, the offline information is stored in a subqueue corresponding to the type in the first delay queue, wherein the first delay queue is divided into a plurality of subqueues according to different types of usage areas;

[0012] Correspondingly, updating the offline information to the N+1th delay queue includes:

[0013] The offline information is updated to the subqueue corresponding to the type in the N+1th delay queue.

[0014] In a possible implementation, the determining whether the online information of the commercial washing and care equipment is received within the Nth time threshold corresponding to the Nth delay queue includes:

[0015] According to the Nth duration threshold corresponding to the Nth delay queue, based on the offline time and the identification of the commercial washing and care equipment, determine whether the online information of the commercial washing and care equipment in each sub-queue is received within the Nth duration threshold corresponding to the Nth delay queue, wherein the Nth duration threshold corresponding to the Nth delay queue is less than the N+1th duration threshold corresponding to the N+1th delay queue.

[0016] In a possible implementation, determining whether the commercial washing and care equipment is offline abnormally according to the type of the use area of ​​the commercial washing and care equipment, or updating the offline information to the N+1th delay queue, includes:

[0017] For any sub-queue, if the duration judgment threshold corresponding to the sub-queue is the Nth duration threshold, it is determined that the commercial washing and care equipment is offline abnormally;

[0018] If the duration judgment threshold corresponding to the sub-queue is greater than the Nth duration threshold, the offline information is updated to the N+1th delay queue.

[0019] In a possible implementation, the method further includes:

[0020] If the online information of the commercial washing and care equipment is received within the Nth time length threshold corresponding to the Nth delay queue, it is determined whether to remove the offline information of the commercial washing and care equipment from the Nth delay queue according to the online information.

[0021] In a possible implementation, determining whether to remove the offline information of the commercial washing and care equipment from the Nth delay queue according to the online information includes:

[0022] Determine the online duration of the commercial washing and care equipment according to the online information;

[0023] If the online time is longer than the preset usage time, the offline information of the commercial washing and care equipment is removed from the Nth delay queue, wherein the preset usage time is shorter than the minimum washing and care time.

[0024] In a possible implementation, after determining that the commercial washing and care equipment is offline abnormally, the method further includes:

[0025] receiving a cleaning request sent by a user device, wherein the cleaning request includes an identifier of the commercial cleaning device;

[0026] According to the identification of the commercial washing and care equipment, when the identification of the washing and care equipment is not retrieved in the washing and care equipment fault database, sending the Bluetooth pairing key of the commercial washing and care equipment to the user equipment;

[0027] Receive the washing and care information sent by the user equipment, and send billing information to the user equipment according to the washing and care information, wherein the washing and care information is obtained after the user equipment is successfully paired with the commercial washing and care equipment via Bluetooth.

[0028] In a second aspect, the present application provides a control device for commercial washing equipment, the device comprising:

[0029] An acquisition module, used for acquiring offline information of the commercial washing and care equipment when the commercial washing and care equipment is offline, wherein the offline information includes offline time, identification of the commercial washing and care equipment, and type of use area;

[0030] A storage module, used for storing the offline information in a first delay queue of a delay storage area, wherein the delay storage area includes a plurality of delay queues;

[0031] A processing module, for determining, for each delay queue, whether online information of the commercial washing and care equipment is received within an Nth time threshold corresponding to the Nth delay queue;

[0032] The processing module is also used to, if not, determine whether the commercial washing equipment is offline abnormally according to the type of the use area of ​​the commercial washing equipment, or update the offline information to the N+1th delay queue, wherein the N+1th time length threshold corresponding to the N+1th delay queue is greater than the Nth time length threshold, wherein N is a positive integer.

[0033] In a third aspect, the present application provides a computer-readable storage medium, wherein the computer-readable storage medium stores computer-executable instructions, and when the computer-executable instructions are executed by a processor, they are used to implement the method as described in any one of the first aspects.

[0034] In a fourth aspect, the present application provides an electronic device, comprising: at least one processor and a memory; wherein:

[0035] The memory stores computer-executable instructions;

[0036] The at least one processor executes the computer-executable instructions stored in the memory, so that the at least one processor performs the method as described in any one of the first aspects.

[0037] The control method, device, equipment and medium of commercial washing and care equipment provided by the present application, when the commercial washing and care equipment is offline, obtains the offline information of the commercial washing and care equipment, stores the offline information in the first delay queue of the delay area, and for each delay queue, if the online information of the commercial washing and care equipment is not received within the Nth time threshold corresponding to the Nth delay queue, then according to the type of equipment use area, determine whether the commercial washing and care equipment is offline abnormal, or update the offline information of the equipment to the N+1th delay queue. This method monitors whether the equipment reaches the time threshold corresponding to the offline abnormality through multiple delay queues, and realizes differentiated monitoring of equipment in different scenarios in combination with the type of equipment use area, effectively improving the accuracy of offline abnormality analysis. BRIEF DESCRIPTION OF THE DRAWINGS

[0038] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

[0039] Figure 1 A schematic diagram of an application scenario provided for an embodiment of the present application;

[0040] Figure 2 The process of the control method of the commercial washing and care equipment provided in the embodiment of the present application Figure 1 ;

[0041] Figure 3 The process of the control method of the commercial washing and care equipment provided in the embodiment of the present application Figure 2 ;

[0042] Figure 4 The process of the control method of the commercial washing and care equipment provided in the embodiment of the present application Figure 3 ;

[0043] Figure 5 A control device diagram of a commercial washing and care equipment provided by an embodiment of the present invention;

[0044] Figure 6 A hardware schematic diagram of an electronic device provided by an embodiment of the present invention.

[0045] The above drawings have shown clear embodiments of the present application, which will be described in more detail later. These drawings and text descriptions are not intended to limit the scope of the present application in any way, but to illustrate the concept of the present application to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION

[0046] In order to make the purpose, technical solutions and advantages of this application clearer, the technical solutions in this application will be clearly and completely described below in conjunction with the drawings in this application. Obviously, the described embodiments are part of the embodiments of this application, not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of this application.

[0047] The terms "first", "second", "third", "fourth", etc. (if any) in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the numbers used in this way can be interchanged where appropriate, so that the embodiments of the present invention described herein can be implemented in sequences other than those illustrated or described herein, for example.

[0048] In the embodiments of the present application, the words "exemplary" or "for example" are used to indicate examples, illustrations or descriptions. Any embodiment or design described as "exemplary" or "for example" in the present application should not be interpreted as being more preferred or more advantageous than other embodiments or designs. Specifically, the use of words such as "exemplary" or "for example" is intended to present related concepts in a specific way.

[0049] Common reasons for commercial cleaning equipment to go offline include network fluctuations, power outages, or SIM card arrears. Different offline reasons actually have different offline durations. For example, the offline time caused by network fluctuations is generally shorter, while the offline time caused by power outages or arrears may be longer. Therefore, the reason for the abnormal offline of the equipment can be analyzed by obtaining the offline duration of the equipment.

[0050] However, due to the different locations or scenarios of the devices, using a unified offline time threshold cannot effectively determine the abnormality of device offline. For example, the washing equipment in a public laundry room should be kept online and waiting for users to use. If the offline time reaches, for example, a day or even longer, it may indicate an abnormal situation of power outage or arrears, affecting the normal use of users; but for example, the washing equipment in the dormitory may be powered off when not in use for the sake of good consideration, and being offline for a day may be normal. Therefore, due to the different usage of equipment in different locations, the offline analysis of the existing technology is not accurate.

[0051] In response to the above problems, the present application provides a control method for commercial washing and care equipment. When the commercial washing and care equipment is offline, the offline information of the equipment is obtained, and the offline information includes the type of equipment use area, offline time and equipment identification, and the offline information is stored in the first delay queue. For each queue, it is determined whether the online information of the commercial washing and care equipment is received within the time threshold corresponding to the queue. If not, it is determined whether the offline abnormality is caused according to the type of the use area of ​​the commercial washing and care equipment, or the offline information is updated to the next delay queue. As the arrangement order value of the queue increases, the time threshold corresponding to the queue gradually increases; if so, the offline information of the commercial washing and care equipment is removed from the current delay queue. This method monitors whether the offline time of the equipment reaches the warning threshold through multiple delay queues, thereby determining the abnormality. Combined with the type of equipment use area, differentiated monitoring of equipment in different scenarios is achieved, effectively improving the accuracy of offline abnormality analysis.

[0052] Figure 1 This is a schematic diagram of an application scenario provided by an embodiment of the present application. Figure 1 As shown, the delay storage area 10 includes a plurality of preset delay queues. When the commercial washing and care equipment is offline, the offline information of the commercial washing and care equipment is obtained, including but not limited to the equipment identification, offline time and the type of the use area, and the offline information is stored in the first delay queue. Specifically, a single delay queue can be further divided into a plurality of sub-queues according to the type of the equipment use area, and the offline information is stored in the corresponding sub-queue according to the type of the offline equipment use area. When the time threshold corresponding to the current delay queue where the offline information is located is reached, if the online information of the equipment is still not received, the offline information of the equipment will continue to be stored in the next delay queue; if the online information of the equipment is received within the time threshold, the offline information of the equipment can be removed.

[0053] Specifically, when the duration threshold corresponding to the current delay queue where the offline information is located is reached, if the online information of the device has not been received, and at the same time, based on the device usage area type in the offline information, determine whether the device has an offline abnormality. For example, if the duration judgment threshold corresponding to the sub-queue where the offline information is located is the duration threshold of the delay queue corresponding to the sub-queue, it can be determined that the device is offline abnormal.

[0054] The following specific embodiments are used to describe in detail the technical solution of the present application and how the technical solution of the present application solves the above-mentioned technical problems. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. The embodiments of the present application will be described below in conjunction with the accompanying drawings.

[0055] Figure 2The process of the control method of the commercial washing and care equipment provided in the embodiment of the present application Figure 1 .like Figure 2 As shown, the method includes:

[0056] S201. When the commercial washing and care equipment is offline, obtain offline information of the commercial washing and care equipment, where the offline information includes offline time, an identifier of the commercial washing and care equipment, and a type of usage area.

[0057] In this step, the offline of commercial washing equipment means that the equipment is disconnected from the cloud due to network problems, so that the cloud cannot send instructions to the equipment. The network problem of the equipment may generally be caused by fluctuations in the connected network, power failure of the equipment, or arrears of SIM card fees. The equipment usually keeps in touch with the cloud in real time under normal conditions, and reports the status or heartbeat to the cloud at a fixed time. When the equipment is offline, it will not report information to the cloud at the original time or cycle. Therefore, the time point when the information needs to be reported to the cloud but is not reported can be used as the offline time of the equipment. At the same time, in order to accurately correspond the equipment to its offline information, it is necessary to obtain the identification of the equipment for associated storage. The type of use area indicates the type of area used by the equipment. For example, the area can include schools, hotels, or communities. The equipment is located in different areas, and the usage is also different. The offline of the equipment may sometimes be caused by the use settings, and some may be offline abnormalities. Different use areas can preset different time thresholds for judging offline abnormalities to avoid this situation.

[0058] S202: Store the offline information in a first delay queue in a delay storage area, wherein the delay storage area includes a plurality of delay queues.

[0059] In this step, based on the acquired offline information, it is stored in the first delay queue of the delay storage area. The delay storage area may include multiple delay queues, and the delay queues are arranged in the order in which their corresponding time thresholds are also increasing. For example, the time thresholds may be one day, one week, or one month, which means that the first delay queue is used to monitor devices that are offline for up to one day, the second delay queue is used to further monitor devices that are offline for up to one week, and the third delay queue is used to further monitor devices that are offline for up to one month.

[0060] S203. For each delay queue, determine whether the online information of the commercial washing and care equipment is received within the Nth time length threshold corresponding to the Nth delay queue.

[0061] In this step, when the offline time reaches the duration threshold of the current Nth delay queue, the offline information of the device is retrieved and a determination is made as to whether the offline time reaches the duration threshold. That is, it is necessary to determine whether the online information of the commercial cleaning equipment is received within the duration threshold. The duration threshold indicates that the timing starts from the offline time of the device, and relevant operations are performed after the time interval corresponding to the duration threshold is reached.

[0062] It should be noted that when the device is determined to be offline and obtains offline information, it needs to be stored in the order of the delay queue, that is, first stored in the first delay queue, and the judgment when the time threshold corresponding to the delay queue is reached is the operation that needs to be performed when the offline information is stored in each delay queue. Whether the online information is received is similar to the way of determining the offline time in the aforementioned offline information. When the device restores the network connection and continues to report information to the cloud at the preset time point, it means that the device has been back online, and the time point of the first information report after the restoration of the online connection can be used as the online time of the device to calculate the offline time of the device.

[0063] S204: If not, determine whether the commercial washing and care equipment is offline abnormally according to the type of the use area of ​​the commercial washing and care equipment, or update the offline information to the N+1th delay queue.

[0064] The N+1th duration threshold corresponding to the N+1th delay queue is greater than the Nth duration threshold, wherein N is a positive integer.

[0065] In this step, when the device reaches the duration threshold corresponding to the currently stored Nth delay queue and has not returned to the online state, it can be determined based on the type of device usage area whether the offline duration corresponding to the duration threshold indicates that the device has been abnormally offline, or the offline information can be updated to the next delay queue.

[0066] It should be noted that, in order to adapt to different usage situations corresponding to different usage areas, different duration judgment thresholds can be preset for different usage areas. The threshold is used to indicate that when the device is offline for a certain duration, it is determined to be offline abnormal. Correspondingly, the duration judgment threshold can belong to a certain duration threshold in the delay queue. When the device does not come back online within the duration threshold, it can be further determined whether it can be determined to be offline abnormal. For example, regardless of whether the device is determined to be offline abnormal, it can be stored in the next delay queue for continued monitoring, and when the device is determined to be offline abnormal, an alarm message can be sent to the operation background to prompt the device to be repaired.

[0067] Exemplarily, if the online information of the commercial washing and care equipment is received within the Nth time threshold corresponding to the Nth delay queue, it is determined whether to remove the offline information of the commercial washing and care equipment from the Nth delay queue based on the online information.

[0068] It should be noted that when the device has been restored online within the duration threshold and is in a stable state, it can be removed from the delay queue; if the device is restored online but is offline again after a period of time, when the duration threshold of the delay queue is reached for judgment, the device is actually still offline. At this time, there may be problems such as network instability, which requires continuous monitoring.

[0069] The control method for commercial washing and care equipment provided in this embodiment obtains offline information of the commercial washing and care equipment when the commercial washing and care equipment is offline, and stores the offline information in the first delay queue of the delay area. For each delay queue, if the online information of the commercial washing and care equipment is not received within the Nth time threshold corresponding to the Nth delay queue, then it is determined whether the commercial washing and care equipment is offline abnormally according to the type of equipment use area, or the offline information of the equipment is updated to the N+1th delay queue. This method monitors whether the equipment has reached the time threshold corresponding to the offline abnormality through multiple delay queues, and realizes differentiated monitoring of equipment in different scenarios in combination with the type of equipment use area, which effectively improves the accuracy of offline abnormality analysis.

[0070] Figure 3 The process of the control method of the commercial washing and care equipment provided in the embodiment of the present application Figure 2 .like Figure 3 As shown, in this embodiment Figure 2 Based on the embodiment, the process of storing offline information into a delay queue is described in detail. The method includes:

[0071] S301. Obtain offline information of commercial cleaning equipment, where the offline information includes offline time, identification of the commercial cleaning equipment, and type of usage area.

[0072] This step is similar to S201 and will not be described in detail here.

[0073] S302: Store the offline information in a subqueue corresponding to the type in the first delay queue according to the type of the usage area, wherein the first delay queue is divided into a plurality of subqueues according to different usage area types.

[0074] In this step, in order to further distinguish the types of device usage areas, multiple sub-queues can be further divided in a single delay queue. One sub-queue represents a type of usage area. Each sub-queue also has its corresponding time judgment threshold to indicate the offline abnormality of the device under this type.

[0075] S303. According to the Nth time length threshold corresponding to the Nth delay queue, and based on the offline time and the identifier of the commercial washing and care equipment, determine whether the online information of the commercial washing and care equipment in each sub-queue is received within the Nth time length threshold corresponding to the Nth delay queue.

[0076] The Nth duration threshold corresponding to the Nth delay queue is smaller than the N+1th duration threshold corresponding to the N+1th delay queue.

[0077] In this step, when the time threshold of the current delay queue is reached, it is determined whether the online information of the device is received within the time threshold after the start of the offline time. This step is similar to S203 and will not be described in detail here.

[0078] S304: If not, for any sub-queue, if the duration judgment threshold corresponding to the sub-queue is the Nth duration threshold, it is determined that the commercial washing and care equipment is offline abnormally.

[0079] In this step, if no device online information is received within the duration threshold of the current delay queue, and the duration judgment threshold of the subqueue corresponding to the device is the same as the duration threshold of the current delay queue, it can be determined that the commercial washing equipment is offline abnormally.

[0080] Exemplarily, the duration judgment threshold matches the usage area type of the sub-queue to which it belongs, and can be pre-set according to actual conditions. For example, when the type is a school dormitory, since the dormitory may be in power consumption and the equipment may be powered off when not in use, the duration judgment threshold can be set to a larger value, and the short monitoring time cannot distinguish between normal power outages for students or other abnormal situations; when the type is a public laundry room such as a community or hotel, a smaller duration judgment threshold can be set, so that problematic equipment can be discovered immediately to cope with the peak usage needs of large traffic flows in this type of place.

[0081] S305: If the duration judgment threshold corresponding to the sub-queue is greater than the Nth duration threshold, the offline information is updated to the N+1th delay queue.

[0082] In this step, if the duration judgment threshold corresponding to the subqueue is greater than the duration threshold of the current delay queue, it means that the offline under the duration threshold does not mean that the device is abnormal. Therefore, the offline information can be updated to the next delay queue for continued monitoring. Exemplarily, the subqueue attributes of each delay queue are the same to ensure storage consistency; if the device has been determined to be abnormally offline in the current delay queue and has not been restored online, it can also continue to be stored in the next delay queue for monitoring to obtain the offline duration. At the same time, when each duration threshold is reached, if the device still has not been restored online, a repeated reminder alarm function can be added, and an alarm is issued after each judgment to prompt the device to be repaired.

[0083] S306: If yes, determine the online duration of the commercial cleaning equipment according to the online information.

[0084] S307: If the online time is longer than the preset usage time, the offline information of the commercial washing and care equipment is removed from the Nth delay queue.

[0085] It should be noted that when the device goes back online within the duration threshold of the current delay queue, the stability of the device's online status can be monitored. If the device remains online and stable for a long time, monitoring of the device can be canceled. If the device is still in a state of short-term switching between online and offline, it can be considered that the device is still offline. The short online status does not mean that the device can be used normally and needs to continue to be monitored.

[0086] The control method for commercial washing and care equipment provided in this embodiment further divides the delay queue and further distinguishes the types of equipment use areas, so that different use area types correspond to different time judgment thresholds, thereby determining whether the equipment in the area is in an offline abnormal state, and thus executing different steps. This method monitors equipment in different use areas differently, which is conducive to accurately judging the offline abnormality of equipment in different situations.

[0087] Figure 4 The process of the control method of the commercial washing and care equipment provided in the embodiment of the present application Figure 3 .like Figure 4 As shown, in this embodiment Figure 3 Based on the embodiment, the operation performed by the device for determining offline abnormality is described in detail. The method includes:

[0088] S401: Receive a cleaning request sent by a user device, where the cleaning request includes an identifier of the commercial cleaning device.

[0089] In this step, when it is determined that the device is offline abnormally, when the device is still selected for use by the user, the user can further determine the type of device failure by sending a use request to the cloud through the user device carried with him, thereby identifying the situation where the device can still be used despite the network disconnection. It should be understood that when the user sends a use request to the cloud using the user device through the information indication on the commercial washing and care equipment, the use request also includes the identification information of the device selected by the user.

[0090] S402: When the identifier of the commercial washing and care equipment is not found in a washing and care equipment fault database according to the identifier of the commercial washing and care equipment, a Bluetooth pairing key of the commercial washing and care equipment is sent to the user equipment.

[0091] In this step, in order to identify whether the device is in a disconnected but still usable state, that is, the device is only disconnected from the network, but its own washing and care programs and other functions are still available, it can be determined by determining whether the device has reported equipment failures other than network connection to the cloud in the normal state before going offline. The reported failures can be stored and queried through the cloud-based washing and care equipment failure library. When other failures are reported before the device goes offline in the failure library, it can be determined that the device is only disconnected from the network after going offline, and the use function is not affected. In response to the above situation, the cloud can send the Bluetooth pairing key of the commercial washing and care equipment to the user device of the current user, so that the user can control the use of the device through Bluetooth.

[0092] S403: Receive the washing and care information sent by the user device, and send billing information to the user device according to the washing and care information, wherein the washing and care information is obtained after the user device is successfully paired with the commercial washing and care device via Bluetooth.

[0093] In this step, when the user controls the device via Bluetooth and sends washing and care information to the device to issue a control instruction, the user device also sends the washing and care information to the cloud at the same time. The cloud can send billing information to the user end based on the received washing and care information.

[0094] The control method for commercial washing and care equipment provided in this embodiment, when the equipment is determined to be offline abnormally, further determines the offline type of the equipment to determine whether it is in a normal functional state. If so, the user can be guided to control the equipment through a Bluetooth connection, thereby providing washing and care services to the user. This method enhances the user experience while reducing the impact of equipment offline on the operator.

[0095] Figure 5 A control device diagram of a commercial washing and care equipment provided by an embodiment of the present invention, such as Figure 5 As shown, the control device 50 includes: an acquisition module 501 , a storage module 502 and a processing module 503 .

[0096] An acquisition module 501 is used to acquire offline information of the commercial washing and care equipment when the commercial washing and care equipment is offline, wherein the offline information includes offline time, identification of the commercial washing and care equipment, and type of use area;

[0097] The storage module 502 is used to store the offline information in a first delay queue of a delay storage area, wherein the delay storage area includes a plurality of delay queues;

[0098] The processing module 503 is used to determine, for each delay queue, whether the online information of the commercial washing and care equipment is received within the Nth time threshold corresponding to the Nth delay queue;

[0099] The processing module 503 is also used to, if not, determine whether the commercial washing equipment is offline abnormally according to the type of the use area of ​​the commercial washing equipment, or update the offline information to the N+1th delay queue, wherein the N+1th time length threshold corresponding to the N+1th delay queue is greater than the Nth time length threshold, wherein N is a positive integer.

[0100] Figure 6 Schematic diagram of the hardware of the electronic device provided by the embodiment of the present invention. Figure 6 As shown, the electronic device 60 provided in this embodiment includes: at least one processor 601 and a memory 602. The device 60 also includes a communication component 603. The processor 601, the memory 602 and the communication component 603 are connected via a bus 604.

[0101] In a specific implementation process, at least one processor 601 executes the computer-executable instructions stored in the memory 602, so that at least one processor 601 executes the above method.

[0102] The specific implementation process of the processor 601 can be found in the above method embodiment, and its implementation principle and technical effect are similar, so this embodiment will not be repeated here.

[0103] In the above Figure 6In the illustrated embodiment, it should be understood that the processor may be a central processing unit (CPU), or other general-purpose processors, digital signal processors (DSP), application-specific integrated circuits (ASIC), etc. A general-purpose processor may be a microprocessor or any conventional processor. The steps of the method disclosed in the invention may be directly implemented as being executed by a hardware processor, or may be executed by a combination of hardware and software modules in the processor.

[0104] The memory may include a high-speed memory (Random Access Memory, RAM), and may also include a non-volatile memory (Non-volatile Memory, NVM), such as at least one disk memory.

[0105] The bus may be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, or an Extended Industry Standard Architecture (EISA) bus, etc. The bus may be divided into an address bus, a data bus, a control bus, etc. For ease of representation, the bus in the drawings of the present application is not limited to only one bus or one type of bus.

[0106] The present application also provides a computer-readable storage medium, in which computer-executable instructions are stored. When a processor executes the computer-executable instructions, the method described above is implemented.

[0107] The above-mentioned readable storage medium can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk or optical disk. The readable storage medium can be any available medium that can be accessed by a general or special-purpose computer.

[0108] An exemplary readable storage medium is coupled to a processor so that the processor can read information from the readable storage medium and write information to the readable storage medium. Of course, the readable storage medium can also be a component of the processor. The processor and the readable storage medium can be located in an application specific integrated circuit (Application Specific Integrated Circuits, referred to as: ASIC). Of course, the processor and the readable storage medium can also exist in the device as discrete components.

[0109] The division of the units is only a logical function division, and there may be other divisions in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interface, device or unit, which may be electrical, mechanical or other forms.

[0110] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0111] In addition, each functional unit in each embodiment of the present invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.

[0112] If the functions are implemented in the form of software functional units and sold or used as independent products, they can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present invention, or the part that contributes to the prior art or the part of the technical solution, can be embodied in the form of a software product. The computer software product is stored in a storage medium, including several instructions for a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the methods described in each embodiment of the present invention. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk, etc., which can store program codes.

[0113] Those skilled in the art can understand that all or part of the steps of implementing the above-mentioned method embodiments can be completed by hardware related to program instructions. The aforementioned program can be stored in a computer-readable storage medium. When the program is executed, the steps of the above-mentioned method embodiments are executed; and the aforementioned storage medium includes: ROM, RAM, disk or optical disk and other media that can store program codes.

[0114] So far, the technical solution of the present application has been described in conjunction with the preferred embodiments shown in the accompanying drawings. However, it is easy for those skilled in the art to understand that the protection scope of the present application is obviously not limited to these specific embodiments, and the above embodiments are only used to illustrate the technical solution of the present application rather than to limit it. Although the present application has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or replace some or all of the technical features therein by equivalents. However, these modifications or replacements do not cause the essence of the corresponding technical solutions to deviate from the scope of the technical solutions of the embodiments of the present application.

Claims

1. A control method for commercial washing equipment, characterized in that: The method comprises: When the commercial washing and care equipment is offline, obtaining offline information of the commercial washing and care equipment, the offline information including offline time, identification of the commercial washing and care equipment and type of use area; Storing the offline information in a first delay queue in a delay storage area, wherein the delay storage area includes a plurality of delay queues; For each delay queue, determine whether the online information of the commercial washing and care equipment is received within the Nth time threshold corresponding to the Nth delay queue; If not, determine whether the commercial washing equipment is offline abnormally according to the type of the usage area of ​​the commercial washing equipment, or update the offline information to the N+1th delay queue, wherein the N+1th time length threshold corresponding to the N+1th delay queue is greater than the Nth time length threshold, wherein N is a positive integer.

2. The method according to claim 1, characterized in that The storing the offline information in the first delay queue of the delay storage area includes: According to the type of the usage area, the offline information is stored in a subqueue corresponding to the type in the first delay queue, wherein the first delay queue is divided into a plurality of subqueues according to different types of usage areas; Correspondingly, updating the offline information to the N+1th delay queue includes: The offline information is updated to the subqueue corresponding to the type in the N+1th delay queue.

3. The method according to claim 2, characterized in that The determining whether the online information of the commercial washing and care equipment is received within the Nth time length threshold corresponding to the Nth delay queue includes: According to the Nth duration threshold corresponding to the Nth delay queue, based on the offline time and the identification of the commercial washing and care equipment, determine whether the online information of the commercial washing and care equipment in each sub-queue is received within the Nth duration threshold corresponding to the Nth delay queue, wherein the Nth duration threshold corresponding to the Nth delay queue is less than the N+1th duration threshold corresponding to the N+1th delay queue.

4. The method according to claim 3, characterized in that The determining, according to the type of the use area of ​​the commercial washing and care equipment, whether the commercial washing and care equipment is offline abnormal, or updating the offline information to the N+1th delay queue, includes: For any sub-queue, if the duration judgment threshold corresponding to the sub-queue is the Nth duration threshold, it is determined that the commercial washing and care equipment is offline abnormally; If the duration judgment threshold corresponding to the sub-queue is greater than the Nth duration threshold, the offline information is updated to the N+1th delay queue.

5. The method according to claim 1, characterized in that The method further comprises: If the online information of the commercial washing and care equipment is received within the Nth time length threshold corresponding to the Nth delay queue, it is determined whether to remove the offline information of the commercial washing and care equipment from the Nth delay queue according to the online information.

6. The method according to claim 5, characterized in that The determining, according to the online information, whether to remove the offline information of the commercial washing and care equipment from the Nth delay queue includes: Determine the online duration of the commercial washing and care equipment according to the online information; If the online time is longer than the preset usage time, the offline information of the commercial washing and care equipment is removed from the Nth delay queue, wherein the preset usage time is shorter than the minimum washing and care time.

7. The method according to claim 1, characterized in that After determining that the commercial washing and care equipment is offline abnormal, the method further includes: receiving a cleaning request sent by a user device, wherein the cleaning request includes an identifier of the commercial cleaning device; According to the identification of the commercial washing and care equipment, when the identification of the washing and care equipment is not retrieved in the washing and care equipment fault database, sending the Bluetooth pairing key of the commercial washing and care equipment to the user equipment; Receive the washing and care information sent by the user equipment, and send billing information to the user equipment according to the washing and care information, wherein the washing and care information is obtained after the user equipment is successfully paired with the commercial washing and care equipment via Bluetooth.

8. A control device for commercial washing equipment, characterized in that: The device comprises: An acquisition module, used for acquiring offline information of the commercial washing and care equipment when the commercial washing and care equipment is offline, wherein the offline information includes offline time, identification of the commercial washing and care equipment, and type of use area; A storage module, used for storing the offline information in a first delay queue of a delay storage area, wherein the delay storage area includes a plurality of delay queues; A processing module, for determining, for each delay queue, whether online information of the commercial washing and care equipment is received within an Nth time threshold corresponding to the Nth delay queue; The processing module is also used to, if not, determine whether the commercial washing equipment is offline abnormally according to the type of the use area of ​​the commercial washing equipment, or update the offline information to the N+1th delay queue, wherein the N+1th time length threshold corresponding to the N+1th delay queue is greater than the Nth time length threshold, wherein N is a positive integer.

9. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer-executable instructions, and when the computer-executable instructions are executed by a processor, they are used to implement the method according to any one of claims 1 to 7.

10. An electronic device, characterized in that: include: at least one processor and memory; wherein, The memory stores computer-executable instructions; The at least one processor executes the computer-executable instructions stored in the memory, so that the at least one processor performs the method according to any one of claims 1 to 7.

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