Leveling off method and device between CRM (customer relationship management) system and bank system

A CRM system and banking system technology, applied in the field of cross-system transactions, can solve the problems of inability to guarantee the consistency and integrity of cross-system online transactions, untimely reconciliation, low work efficiency, etc., to achieve rapid online transaction management methods, guarantee Consistency and integrity, improved productivity
CN102243749AInactive Publication Date: 2011-11-16HUAWEI TECH CO LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
HUAWEI TECH CO LTD
Publication Date
2011-11-16
Estimated Expiration
Not applicable · inactive patent

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Abstract

The invention discloses a leveling off method and device between a CRM (customer relationship management) system and a bank system, and relates to the field of cross-system transaction technology and provides a fast online transaction management method which remarkably reduces the system cost, improves the working efficiency and guarantees the consistency and integrity of the cross-system online transaction. The leveling off method between CRM system and bank system provided by the embodiment of the invention comprises the following steps: the CRM system reads the recorded transaction flow management information of the cross-system transaction between the CRM system and bank system; and the CRM system performs the leveling-off treatment on the cross-system transaction according to the transaction flow management information.
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Description

technical field

[0001] The invention relates to the technical field of cross-system transactions, in particular to a method and device for balancing accounts between a customer relationship management CRM system and a bank system. Background technique

[0002] In a large-scale transaction system, proprietary application software such as middleware can be used to manage the parts with the same architecture, and the transaction characteristics of the middleware can be used to ensure the atomicity of the transaction, that is, the indivisibility, so as to ensure the integrity of the transaction data. integrity.

[0003] For the interaction between different parts of the architecture or different systems, it is often realized through the reconciliation mechanism. Especially for cross-system and cross-vendor online transaction systems, due to the huge differences in the system architecture, security strategy, management mode, etc. of the vendors, they can only use the agreement w...

Claims

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