Processing method and system for customizing teleservice packages

Abstract

The invention provides a processing method and a system for customizing teleservice packages. The method comprises that a customizing terminal device receives user identifications, package prices and teleservice package customizing information which are input by users, wherein the teleservice package customizing information comprises at least a customizing teleservice identification which is chosen by users and a customizing teleservice volume which is corresponding to the customizing teleservice identification; the customizing terminal device sends teleservice package customizing requests to a comprehensive operation control platform, wherein the teleservice package customizing requests comprise user identifications, package prices and the teleservice package customizing information; the comprehensive operation control platform receives the teleservice package customizing requests which are transmitted by the customizing terminal device, provides the teleservices which are corresponding to the customizing teleservice identifications, and feeds back teleservice providing responses which comprise the user identifications to the customizing terminal device. According to the method and the system, users can flexibly select teleservice usage amounts according to demands, and experience personalized services, and the method and the system are more attractive to users.

Description

technical field [0001] The embodiments of the present invention relate to the technical field of communications, and in particular, to a method and system for ordering a telecommunication service package. Background technique [0002] At present, operators generally sell telecommunications services or products to users in the form of tariff packages, that is, to provide users with voice, data and value-added services corresponding to the customized packages, and the services or usage beyond the set packages will be charged at normal fees. to collect. [0003] With the diversification of business and customer needs, the tariff packages launched by operators are becoming more and more diversified, through different combinations of monthly call fee, caller ID fee, telephone service fee, preferential data service fee and value-added service fee , so as to recommend different grades and different content tariff service package models to users. [0004] However, users often comp...

AI Technical Summary

Problems solved by technology

[0004] However, users often complain about the uneven distribution of business volume in the telecom service packages launched by operators. For example, the traffic package is not exhausted, but the voice package is stretched. In practical applications, it cannot be flexibly adjusted according to the user's own needs. , with certain limitations

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