Integrated electric marketing charge-reminding platform system

A technology of electricity marketing and payment reminder, applied in transmission systems, marketing, telephone communication, etc., can solve the problems of lack of support for the establishment of reminder channels, consuming a lot of manpower, funds, and manual operation in the payment process, so as to prevent the risk of arrears. , reduce power outages, and eliminate the effect of manual reminders

Inactive Publication Date: 2014-02-19
STATE GRID CORP OF CHINA +2
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In terms of electricity bill payment business, traditional paper bill reminders require a lot of manpower and capital
Although the method of telephone reminder has been provided in recen

Method used

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  • Integrated electric marketing charge-reminding platform system
  • Integrated electric marketing charge-reminding platform system
  • Integrated electric marketing charge-reminding platform system

Examples

Experimental program
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Embodiment Construction

[0036] The present invention is an integrated fee reminder platform system for electric power marketing, which includes a standard fee reminder terminal, a fee reminder information server, a telecom fee reminder standard server, a mobile reminder fee standard server, a Unicom fee reminder standard server, a voice reminder fee standard server, a cable Standard TV reminder server, operator SMS industry gateway, voice gateway, SMS terminal, voice terminal.

[0037] The fee reminder information server: connected to the power marketing system and the operator fee reminder standard server; forms reminder information, and sends it to the operator fee reminder standard server according to the "Reminder Platform Interface Protocol 1.5".

[0038] The telecom bill reminder standard server: connected with the bill reminder information server and the operator's short message industry gateway, receives and analyzes the bill reminder information, reorganizes the information according to the o...

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Abstract

The invention relates to an integrated electric marketing charge-reminding platform system, in particular to a brand-new unmanned charge-reminding management system and a method for a power enterprise. The integrated electric marketing charge-reminding platform system comprises a standard charge-reminding terminal, a charge-reminding information server, a telecommunication charge-reminding standard server, a mobile charge-reminding standard server, a Unicom charge-reminding standard server, a voice charge-reminding standard server, a cable television charge-reminding standard server, an operator short message industrial gateway, a voice gateway, a short message terminal and a voice terminal. The integrated electric marketing charge-reminding platform system can achieve automatic electric charge reminding and overcome the shortcomings of manual charge reminding, is applied to various charge reminding channels, is timely and efficient in charge reminding, prevents the arrearage risk, improves customer satisfaction, provides different channels for subscribers, can enable users to timely know the domestic electricity utilization situation and avoids the uncertainty brought by manual charge reminder pasting. The electric charge reading, checking and collecting work efficiency is improved, the electric charge collecting risk is reduced for enterprises, the electric charge collecting work is comprehensively pushed, and innovation of grass-roots marketing management tools is achieved.

Description

technical field [0001] The invention relates to an integrated power marketing platform system for prompting fees, in particular to a brand-new management system and method for electric power enterprises without manual reminders. Background technique [0002] With the continuous advancement of the market-oriented reform of the electric power system, electric power companies use a large number of automation systems to strengthen management, reduce costs, and improve services. For example, self-service payment service terminals and remote automatic meter reading have been realized. [0003] In terms of electricity bill payment business, the traditional paper document reminder requires a lot of manpower and capital. Although the method of telephone reminder has been provided in recent years, the reminder process is still mostly manual operation, and the method of reminder is single. Due to the lack of system support, the establishment of new reminder channels lacks support. Th...

Claims

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Application Information

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IPC IPC(8): H04L29/08H04M3/487G06Q30/02G06Q50/06
Inventor 胡博田浩杰王志斌张冶蔡颖凯关艳王浩淼栗杨
Owner STATE GRID CORP OF CHINA
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