Customer-oriented business extending service platform

Abstract

The invention relates to the field of power supply service management, in particular to a customer-oriented business extending service platform. The customer-oriented business extending service platform is characterized by being provided with a user registration module, a common query library module, a personal center module, a business handling module, a progress query module, an archive transfer module and a project budget module; the user registration module comprises a user basic information unit, a certificate uploading unit and a password setting unit; the personal center module is provided with a setting data maintenance unit, a password modification unit and a service query unit; the service handling module is provided with a matter informing unit, a basic information filling-in unit and a certificate information filling-in unit; the archive transfer module is provided with a customer data unit and an enterprise data unit. Compared with the prior art, reporting and installing procedures are simplified, the power generation speed is increased, office automatization is truly achieved, and the requirements of customers for power generation efficiency are fully met.

Description

technical field [0001] The invention relates to the field of power supply service management, in particular to a customer-oriented business service that enables customers to complete the process of business expansion application and installation on the Internet, and realize functions such as online application and installation, file delivery, milestone query, and project budget on the Internet. Expand the service platform. Background technique [0002] The traditional business expansion application process is that the customer brings relevant documents to the business window and completes the business expansion-related procedures by filling in the electricity application form. If the materials are not complete, they need to be provided to the business personnel later. For customers who have applied for business expansion or application for capacity expansion, the certificates provided in the previous application must be provided again, which not only wastes resources, but al...

AI Technical Summary

Problems solved by technology

For customers who have applied for business expansion or application for capacity expansion, the certificates provided in the previous application need to be provided again, which not only wastes resources, but also causes inconvenience to customers

For customers who want to know the progress of the business expansion project, they need to call the business sponsor or go to the business window for consultation, which causes great inconvenience to customers

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