A home appliance fault maintenance search system based on big data

Abstract

The invention provides a household appliance fault repairing and searching system based on big data. The system comprises a demander mobile terminal, a server and a supplier mobile terminal. The operating principle of the system is characterized in that a demander sends information to the server through the demander mobile terminal, and information contains literal types and image types; the server receives the information sent by the demander and makes different responses according to content sent by the sender, and the responses include search of corresponding part specifications, recognition of images with part specification features, answering of text description of fault problems and recognition of images with fault problem features. Therefore, with the adoption of the household appliance fault repairing and searching system based on the big data, convenience is provided for change of damaged parts and solving of the fault problems.

Description

Technical field[0001]The invention relates to the field of big data, and in particular to a home appliance fault repair and search system based on big data.Background technique[0002]With the rapid economic and social development and the improvement of people’s living standards, people’s demand for home appliances is increasing, which has led to the phenomenon of a wide variety of home appliance brands on the market. It is precisely because of the wide variety of home appliances on the market that it will cause great inconvenience to future maintenance. For example, in real life, some home appliances usually have small faults that are easy to solve, such as aging and damage of on-off valves, aging and damage of connectors, and burning of switches. You can usually solve these simple problems yourself, saving trouble and money. However, due to the large variety of home appliance brands, the number of corresponding parts specifications is huge. On the one hand, consumers are not clear a...

AI Technical Summary

Problems solved by technology

However, due to the wide variety of home appliance brands, the corresponding parts specifications are huge. On the one hand, buyers do not know what specifications to buy when purchasing, and on the other hand, the parts sold by merchants cannot cover all specifications. Demanders sometimes need to go to more than one when purchasing a specification

In addition, because ordinary people are not familiar with home appliances, they cannot judge the cause of some simple faults, so they can only wait for maintenance personnel to repair them, resulting in inconvenient use.

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