Call transfer method and apparatus, and device

Abstract

The invention discloses a call transfer method and apparatus, and a device. The method comprises the steps of when receiving a call request message sent by a first terminal, judging whether a second terminal is resided in a mobile network, the call request message includes a called number and is used for requesting to call the second terminal, and the second terminal is a terminal corresponding tothe called number; if the second terminal is not resided in the mobile terminal, determining call transfer authorization information corresponding to the called number, wherein the call transfer authorization information includes at least one call transfer destination number; and determining a first call transfer destination number according to the call transfer authorization information, and sending a call request to a terminal corresponding to the first call transfer destination number, such that the second terminal establishes a call connection with the terminal corresponding to the firstcall transfer destination number. The answering of a missed telephone can be prevented; moreover, a call transfer business does not need to be opened or canceled by a customer service center, therebybeing very convenient.

Description

technical field [0001] The present disclosure relates to communication technology, and in particular to a call transfer method, device and equipment. Background technique [0002] With the continuous development of science and technology, mobile terminals have become common devices. For example, a mobile phone has become a necessary device in daily life. If the mobile phone card is lost, the mobile phone is turned off, or the mobile phone is out of service area, etc., if the user does not set the call forwarding service for the mobile phone number, the mobile phone number cannot be called, nor can it be forwarded. Incoming calls are forwarded, resulting in missed calls. [0003] At present, the call forwarding service can be set through the manual service of the operator. For example, the user finds a new phone number, which can be an office phone number, a family number or other numbers under the same user name, and Notify the customer service center of the new phone numb...

AI Technical Summary

Problems solved by technology

For example, a mobile phone has become a necessary device in daily life. If the mobile phone card is lost, the mobile phone is turned off, or the mobile phone is out of service area, etc., if the user does not set the call forwarding service for the mobile phone number, the mobile phone number cannot be called, nor can it be forwarded. Incoming calls are forwarded, resulting in missed calls

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