Interactive data processing method and device and computer readable storage medium

A technology of interactive data and processing methods, applied in the field of data processing, can solve problems such as difficult to accurately extract valid information of user dialogue data, low accuracy of speculation, and inconsistency of the guessing results with actual problems, etc.

Active Publication Date: 2019-08-09
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, since the obtained user dialogue data often contains a lot of useless information, it is difficult to accurately extract the effective information in the user dialogue data, resulting in the inference result does not match the user's actual problem, and the inference accuracy is low

Method used

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  • Interactive data processing method and device and computer readable storage medium
  • Interactive data processing method and device and computer readable storage medium
  • Interactive data processing method and device and computer readable storage medium

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Embodiment Construction

[0112] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0113] See figure 1 , is a schematic diagram of a human-computer interaction architecture provided by an embodiment of the present invention; figure 1 As shown, the terminal device 200 and the server 300 can communicate with each other. The target user 100 is supported to enter interaction data in the terminal 200, and the terminal device 200 can send the interaction data entered by the target user 100 to the server 300, so that the server 300 can generate co...

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Abstract

The embodiment of the invention discloses an interactive data processing method and device and a computer readable storage medium, and the method comprises the steps: obtaining the first interactive data of a target user, and determining the interactive data characteristics of the first interactive data; obtaining a test task according to the first interaction data, and obtaining a test result ofthe target user for the test task; determining a business object corresponding to the target user and a confidence coefficient corresponding to the business object according to the interaction data characteristics and the test result; when the confidence reaches a confidence threshold, generating third interaction data used for responding to the first interaction data; wherein the third interaction data comprises the business object. By adopting the embodiment of the invention, man-machine interaction types are enriched, and meanwhile, the accuracy of solving user problems through man-machineinteraction is improved.

Description

technical field [0001] The present invention relates to the technical field of data processing, and in particular to an interactive data processing method, device and computer-readable storage medium. Background technique [0002] With the continuous development of computer technology, the types and uses of human-computer interaction are also enriched, such as solving the problems of users through human-computer dialogue. However, through man-machine dialogue to discover and answer user questions, the technical implementation process here is complicated, and higher requirements are put forward for the accuracy of solving user questions. [0003] In the prior art, the intention of the user and the question to be consulted are speculated mainly through man-machine dialogue, and then answers are given to the user according to the guessed result. However, since the obtained user dialogue data often contains a lot of useless information, it is difficult to accurately extract the...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/33G06F16/35G06F17/27
CPCG06F16/3329G06F16/3344G06F16/355G06F40/30
Inventor 葛屾唐晓昱晏阳天乔治王锴吴贤范伟
Owner TENCENT TECH (SHENZHEN) CO LTD
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