Method and device for generating damage assessment files for damaged vehicles

A loss-determining and vehicle technology, applied in the computer field, can solve problems such as poor experience, large labor costs, and long waiting time for users, and achieve the effect of reducing comprehensive professionalism, improving effectiveness, and eliminating personal habits or experience.

Active Publication Date: 2021-08-06
ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Due to the need for manual survey and loss assessment, insurance companies need to invest a lot of labor costs and professional knowledge training costs
From the experience of ordinary users, the waiting time for the insurance application and claim settlement process is relatively long due to the on-site inspection by manual surveyors, and the user experience is poor.
From the insurance company's point of view, the professionalism of surveyors is high. A surveyor needs to have the professional skills of component identification, damage degree identification, and maintenance plan determination according to the components and damage degree. Only surveyors with loss experience and professional knowledge can quickly provide high-quality damage assessment documents, and the training costs for such surveyors are relatively high

Method used

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  • Method and device for generating damage assessment files for damaged vehicles
  • Method and device for generating damage assessment files for damaged vehicles
  • Method and device for generating damage assessment files for damaged vehicles

Examples

Experimental program
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Embodiment Construction

[0026] The solutions provided in this specification will be described below in conjunction with the accompanying drawings.

[0027] For ease of illustration, combine figure 1 A specific application scenario of the illustrated embodiment of this specification will be described. figure 1 Shown is a vehicle inspection scene, the purpose of which is to generate a damage assessment file for the vehicle. The damage assessment file can be used to provide maintenance suggestions for users, or to provide insurance compensation references for insurance companies, or to be used as maintenance references for vehicle maintenance points. The damage assessment document may include a repair plan and / or a repair cost, and may also include at least one item of damaged parts, damage types, damaged materials, and the like.

[0028] In this implementation scenario, users can collect on-site video of vehicles through terminals that can collect on-site information, such as smart phones, cameras, a...

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PUM

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Abstract

The embodiment of this specification provides a method and device for generating a damage assessment file for a damaged vehicle. According to one embodiment, firstly, the damaged component labeling result and the damage degree labeling result determined based on the live video of the damaged vehicle are obtained, wherein the damaged The damaged part labeling result indicates the damaged part and the damaged area, and the damage degree labeling result is based on the damaged part labeling result, the identification result of the damage degree of each damaged part, and then at least the damaged part labeling result and the damaged part The degree labeling results are input into the pre-trained damage model, wherein the damage model is trained based on the historical damage data of multiple damage personnel and / or the historical maintenance data of multiple maintenance personnel, and is used to generate a damage maintenance plan, and then, Based on the output results of the damage assessment model, a damage assessment file is generated for the damaged vehicle. In this way, the effectiveness of vehicle damage assessment can be improved.

Description

technical field [0001] One or more embodiments of this specification relate to the field of computer technology, and in particular to a method and device for generating a damage assessment file for a damaged vehicle through a computer. Background technique [0002] In the traditional auto insurance vehicle inspection scene, the professional investigators of the insurance company often conduct the vehicle inspection. For example, when purchasing insurance, it is necessary to check whether the vehicle is damaged. In the scene of auto insurance claims, the insurance company needs to send professional survey and loss assessment personnel to the scene of the accident to conduct on-site survey and assessment of damage. Due to the need for manual damage assessment, insurance companies need to invest a lot of labor costs and professional knowledge training costs. From the experience of ordinary users, the waiting time for the insurance application and claim settlement process is re...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q40/08G06Q10/00G06K9/00
CPCG06Q40/08G06Q10/20G06V20/10
Inventor 蒋晨程远王清
Owner ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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