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Fault root cause analysis method, device and equipment and storage medium

A root cause and failure technology, applied in the field of operation and maintenance management, can solve problems such as low efficiency and error, strong manual dependence, and low flexibility, and achieve the effect of improving reliability

Active Publication Date: 2020-12-08
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] When analyzing the root cause of faults in the existing technology, it is often necessary to manually specify rules or accumulate experience, build a decision tree, or build a knowledge map, which has low flexibility, strong dependence on manual work, low efficiency, and inevitable mistakes. It takes a lot of time and human resources to update, and a more reliable and efficient solution needs to be provided

Method used

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  • Fault root cause analysis method, device and equipment and storage medium
  • Fault root cause analysis method, device and equipment and storage medium
  • Fault root cause analysis method, device and equipment and storage medium

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Embodiment Construction

[0035] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in the present application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present application. Examples of the described embodiments are shown in the drawings, wherein like or similar reference numerals designate like or similar elements or elements having the same or similar functions throughout.

[0036] It should be noted that the terms "first" and "second" in the description and claims of the present application and the above drawings are used to distinguish similar objects, but not necessarily used to describe a specific sequence or sequence. It is to be underst...

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Abstract

The invention discloses a fault root cause analysis method, device and equipment, and a storage medium. The method comprises the steps of obtaining original time sequence information of multiple to-be-analyzed indexes corresponding to a to-be-analyzed component set; determining implicit sequence mode features based on the original time sequence information; obtaining an alarm log of each componentin the to-be-analyzed component set in a first preset time range; determining an alarm log text feature corresponding to the alarm log of each component in the first preset time range; based on a root cause association probability analysis model, according to the alarm log text features and the implicit sequence mode features, carrying out fault root cause association probability analysis on thecomponents in the to-be-analyzed component set to obtain fault root cause association probabilities among the components in the to-be-analyzed component set; and determining a fault root cause association relationship between the components according to the fault root cause association probability. By utilizing the technical scheme provided by the invention, the fault root cause association relationship between the components can be efficiently and accurately determined in fault detection, and the reliability of fault root cause analysis is improved.

Description

technical field [0001] The present application relates to the technical field of operation and maintenance management, and in particular to a fault root cause analysis method, device, equipment and storage medium. Background technique [0002] With the continuous advancement of digital transformation, the data indicators and call relationships of various systems have become more and more complex. A system is often composed of a large number of servers and other components. Once a failure occurs, it may cause huge losses. Therefore, in addition to the need to quickly In addition to detection, root cause analysis of failures is also required to avoid similar failures in the future and reduce losses caused by failures. [0003] When analyzing the root cause of faults in the existing technology, it is often necessary to manually specify rules or accumulate experience, build a decision tree, or build a knowledge map, which has low flexibility, strong dependence on manual work, lo...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/34G06F16/17G06F16/2458G06F16/26G06K9/62G06N3/04G06N3/08
CPCG06F11/3409G06F16/1734G06F16/26G06F16/2465G06N3/084G06N3/044G06N3/045G06F18/253G06F18/214
Inventor 刘志煌胡林红罗朝亮武睿彪李冠灿
Owner TENCENT TECH (SHENZHEN) CO LTD
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