Distribution network fault first-aid repair command voice calling device
A voice call and fault technology, applied in signal devices, audible signal devices, electromagnetic audible signals, etc., can solve the problems of reducing customer satisfaction, affecting the progress of repairs, prone to errors and omissions, and reducing distribution network failures. The effect of not being timely, speeding up the repair progress, and increasing the command force
Pending Publication Date: 2020-12-25
曹鹏 +1
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Problems solved by technology
At present, the above-mentioned work is carried out manually. Since the emergency repair work needs to be carried out 7×24 hours, when it is carried out manually, it is often time-consuming, inefficient, and prone to errors and omissions, which affects the progress of emergency repairs and reduces customer satisfaction.
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[0014] In order to understand the above-mentioned purpose, features and advantages of the present invention more clearly, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments.
[0015] Such as figure 1 As shown, the distribution network fault emergency repair command voice call device provided by the present invention includes: work order monitoring module 1, which is connected to the distribution network fault emergency repair management system for automatically collecting work order data and regularly monitoring work orders State, generate early warning information according to the work order status; voice call module 2, connected to the work order monitoring module, is used to determine the receipt of the early warning information, extract the contact number of the accepting party of the work order according to the work order data, and initiate voice dialing according to the contact number Aft...
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The invention provides a distribution network fault first-aid repair command voice calling device, which relates to the field of distribution network maintenance, and comprises: a work order monitoring module which is accessed to a distribution network fault first-aid repair management system and is used for automatically collecting work order data, monitoring the state of a work order at regulartime and generating early warning information according to the state of the work order; the voice calling module that is connected to the work order monitoring module, and is used for determining thatthe early warning information is received, extracting a contact number of a work order accepting party according to the work order data, initiating voice dialing according to the contact number, andplaying a specified voice file after voice communication is confirmed to be connected; and the revision module that is connected to the voice calling module and is used for carrying out addition, modification and deletion operations on the contact number according to the received voice call. The device realizes full-automatic on-site emergency repair condition monitoring and abnormal condition active dialing notification, can automatically monitor the task execution condition of a distribution network fault emergency repair team and automatically urge the distribution network fault emergency repair team, saves labor hours, and improves the power supply service efficiency.
Description
technical field [0001] The invention relates to the field of distribution network maintenance, in particular to a command voice call device for distribution network failure emergency repair. Background technique [0002] In the process of commanding the emergency repair of distribution network faults, many emergency repair teams need to be faced. On the one hand, it is necessary to monitor the work status of the on-site emergency repair team, such as receiving orders from the app and whether the arrival is delayed. Take the initiative to contact the emergency repair team and urge it to be dealt with as soon as possible. At present, the above-mentioned work is carried out manually. Since the emergency repair work needs to be carried out 7×24 hours, when it is carried out manually, it is often time-consuming, inefficient, and prone to errors and omissions, which affects the progress of emergency repairs and reduces customer satisfaction. Therefore, how to provide a device tha...
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IPC IPC(8): G06Q10/00G06Q10/06G08B3/10
CPCG06Q10/20G06Q10/0631G08B3/1025Y04S10/50
Inventor曹鹏王支奎
Owner曹鹏